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msoevc.exe

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Post #1
I have run spybot, adaware and have done a housecalls scan which showed this trojan but can't remove it. All of these programs and Windows Defender found a ton of stuff that they removed (hopefully). Attached is my HJT log. Please help!

Logfile of HijackThis v1.99.1
Scan saved at 10:42:49 PM, on 3/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\DELLMMKB.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\system32\jumb.exe
C:\WINDOWS\win32105-173469018.exe
C:\windows\mousepad3.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\E0E5E9E3E3EDEB.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\msoevc.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPROV.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Joseph\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://thepittsburghchannel.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=566…B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O3 - Toolbar: Search - {F363D826-5405-5B0B-1179-543E408FAE83} - C:\WINDOWS\zwoimteo.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Jumbo Updater] C:\WINDOWS\system32\jumb.exe
O4 - HKLM\..\Run: [win32105-173469018] C:\WINDOWS\win32105-173469018.exe
O4 - HKLM\..\Run: [keyboard] C:\windows\keyboard3.exe
O4 - HKLM\..\Run: [mousepad] C:\windows\mousepad3.exe
O4 - HKLM\..\Run: [newname] C:\windows\newname3.exe
O4 - HKLM\..\Run: [loadadv64] C:\WINDOWS\system32\loadadv64
O4 - HKLM\..\Run: [wahm] C:\windows\eee2.exe
O4 - HKLM\..\Run: [ahkw] C:\windows\eee2.exe
O4 - HKLM\..\Run: [e444] C:\windows\eee2.exe
O4 - HKLM\..\Run: [win3208185-1734690] C:\WINDOWS\win3208185-1734690.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [595E625C5C666463] E0E5E9E3E3EDEB.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mirabilis ICQ] C:\Program Files\ICQ\NDetect.exe
O4 - HKCU\..\Run: [opmrket] C:\WINDOWS\opmrket.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://dl.filekicker.com/send/file/128985-NZIL/PhPSetup.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v43/yacscom.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…/yiebio4023.cab
O20 - Winlogon Notify: Telephony - C:\WINDOWS\system32\g6400ghme64a0.dll
O23 - Service: OSdebug (Microsoft Regulator) - Unknown owner - C:\WINDOWS\msoevc.exe
Post #2
Hello and welcome to TomCoyote forum. You have a nasty trojan running as a service and a load of other junk. If you still need help, I suggest you keep this computer offline as much as possible until you are clean.
Here is the trojan so you can take steps to repair damage done to your security: http://www.sophos.com/virusinfo/analyses/w32tilebotcv.html Make sure to look at all tabs.

You are running HJT.exe from a .zip file in a Temporary Directory. This is unsafe as we will have no backups. That is why you received this message when you used HJT: http://russelltexas.com/malware/images/unsafefolder.gif
Please use the information in the following link to place HJT in a permanent, safe folder, I prefer C:\HJT\HijackThis.exe. If you need additional instructions use these: http://russelltexas.com/malware/createhjtfolder.htm

You have a Look2me infection and we need to remove it first. It is important that you follow directions carefully.

Thanks to Atribune and any others who helped with this fix

Please download Look2Me-Destroyer.exe to your desktop.
  • Close all windows before continuing.
  • Double-click Look2Me-Destroyer.exe to run it.
  • Put a check next to Run this program as a task.
  • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
  • When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
  • Once it's done scanning, click the Remove L2M button.
  • You will receive a Done Scanning message, click OK.
  • When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
  • Your computer will then shutdown.
  • Turn your computer back on.
  • Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
If Look2Me-Destroyer does not reopen automatically, reboot and try again.

If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX

More info:

If for some reason Look2Me-Destroyer doesn't reopen check that task scheduler is running.
If it isnt you can use sc.exe to start it

start>run sc start schedule press enter.

Stay in this same thread and post the two logs bolded above, we will have more to do.

Thanks…pskelley
TomCoyote forum
Expert Member
Post #3
Thank you so much for your help. I have done as you suggested. I have also been running other scans since I posted the original message. I started with NAV 2005 and ran just about everything I could find from trend micro. I thought I had everything gone last night but when I got up this morning, there where 45 pop ups on the screen. The last thing I ran was Trend Micro System Cleaner earlier this evening. I don't know what or if it found anything because I couldn't really understand the log. I haven't had any problems in the last few hours, but I found that doesn't really mean anything. Attached are the logs.

Pam


Look2Me-Destroyer V1.0.11

Scanning for infected files…..
Scan started at 3/22/2006 9:13:02 PM


Attempting to delete infected files…

Making registry repairs.


Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{D4E7F7DD-17A7-4826-8AAF-E4FA218C9AA6}"
HKCR\Clsid\{D4E7F7DD-17A7-4826-8AAF-E4FA218C9AA6}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{AEC8E9E0-0212-4C2D-A6DF-612BF01AA476}"
HKCR\Clsid\{AEC8E9E0-0212-4C2D-A6DF-612BF01AA476}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{51AECA7C-0469-4E8D-A60D-D9CD1064E3FB}"
HKCR\Clsid\{51AECA7C-0469-4E8D-A60D-D9CD1064E3FB}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{812D294B-D07E-4A72-8BCA-75BEE5902682}"
HKCR\Clsid\{812D294B-D07E-4A72-8BCA-75BEE5902682}

Restoring Windows certificates.

Replaced hosts file with default windows hosts file


Restoring SeDebugPrivilege for Administrators - Succeeded

Logfile of HijackThis v1.99.1
Scan saved at 9:23:33 PM, on 3/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\DELLMMKB.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\E0E5E9E3E3EDEB.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Joseph\Desktop\HJT\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://thepittsburghchannel.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=566…B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - Default URLSearchHook is missing
O3 - Toolbar: Search - {F363D826-5405-5B0B-1179-543E408FAE83} - C:\WINDOWS\zwoimteo.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [win32105-173469018] C:\WINDOWS\win32105-173469018.exe
O4 - HKLM\..\Run: [keyboard] C:\windows\keyboard3.exe
O4 - HKLM\..\Run: [mousepad] C:\windows\mousepad3.exe
O4 - HKLM\..\Run: [newname] C:\windows\newname3.exe
O4 - HKLM\..\Run: [loadadv64] C:\WINDOWS\system32\loadadv64
O4 - HKLM\..\Run: [wahm] C:\windows\eee2.exe
O4 - HKLM\..\Run: [ahkw] C:\windows\eee2.exe
O4 - HKLM\..\Run: [e444] C:\windows\eee2.exe
O4 - HKLM\..\Run: [win3208185-1734690] C:\WINDOWS\win3208185-1734690.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [595E625C5C666463] E0E5E9E3E3EDEB.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Mirabilis ICQ] C:\Program Files\ICQ\NDetect.exe
O4 - HKCU\..\Run: [opmrket] C:\WINDOWS\opmrket.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://dl.filekicker.com/send/file/128985-NZIL/PhPSetup.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v43/yacscom.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…/yiebio4023.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #4
Hi Pam, Looks like something you did removed this trojan: O23 - Service: OSdebug (Microsoft Regulator) - Unknown owner - C:\WINDOWS\msoevc.exe
It is the one that was running from your services. Looks like the Destroyer removed the Look2me infection so let's go after the rest. Stay with the posted order.

1) ewido scan:
Please download Ewido Security Suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

2) We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After all of the fixes are complete it is very important that you enable Real-time Protection again.

ewido may remove some items and they may be gone when you get to them, not to be concerned, just do not miss any.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R3 - Default URLSearchHook is missing
O3 - Toolbar: Search - {F363D826-5405-5B0B-1179-543E408FAE83} - C:\WINDOWS\zwoimteo.dll (file missing
O4 - HKLM\..\Run: [win32105-173469018] C:\WINDOWS\win32105-173469018.exe
O4 - HKLM\..\Run: [keyboard] C:\windows\keyboard3.exe
O4 - HKLM\..\Run: [mousepad] C:\windows\mousepad3.exe
O4 - HKLM\..\Run: [newname] C:\windows\newname3.exe
O4 - HKLM\..\Run: [loadadv64] C:\WINDOWS\system32\loadadv64
O4 - HKLM\..\Run: [wahm] C:\windows\eee2.exe
O4 - HKLM\..\Run: [ahkw] C:\windows\eee2.exe
O4 - HKLM\..\Run: [e444] C:\windows\eee2.exe
O4 - HKLM\..\Run: [win3208185-1734690] C:\WINDOWS\win3208185-1734690.exe
O4 - HKLM\..\Run: [595E625C5C666463] E0E5E9E3E3EDEB.exe
O4 - HKCU\..\Run: [opmrket] C:\WINDOWS\opmrket.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Enable hidden files&folders..reverse the process when finished.
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\windows\eee2.exe >>> file

C:\windows\keyboard3.exe >>> file

C:\windows\mousepad3.exe >>> file

C:\windows\newname3.exe >>> file

C:\WINDOWS\opmrket.exe >>> file

C:\WINDOWS\win32105-173469018.exe >>> file

C:\WINDOWS\win3208185-1734690.exe >>> file

C:\WINDOWS\system32\E0E5E9E3E3EDEB.exe >>> file

C:\WINDOWS\system32\loadadv64 >>> file (might be more to this one, not sure)

C:\Windows\Prefetch\ >>> delete the contents (NOT THE FOLDER)
Prefetch info: http://www.windowsnetworking.com/articles_…refetch-XP.html

If you don't have a good cleaner, use this free one with these instructions:
Download CCleaner from this link: http://www.ccleaner.com/ Review the instructions http://www.ccleaner.com/help/tour1.asp
Run CCleaner, Windows & Applications when you run the registry cleaner (Issues) you will be prompted to backup before you can remove stuff, make sure you do.

Restart the computer and post the ewido scan results, a new HJT log and your comments. How is the computer running now.

Thanks…Phil
Post #5
Phil,
I've followed all of your steps. Most of the things in the windows folder you said to delete at the end of your post weren't there, but I deleted what I found. I haven't had any pop up since the before the look2me scan last night. The computer seems to be running slow to me, but it could be because I'm not used to this older system and it's just running as fast as it's supposed to run (I'm cleaning up my brothers computer). Attached are the new logs.
Thanks again, Pam

———————————————————
ewido anti-malware - Scan report
———————————————————

+ Created on: 8:58:24 AM, 3/23/2006
+ Report-Checksum: 5FF9221C

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{00000000-0000-0000-0000-000000000010} -> Adware.Generic : Cleaned with backup
HKU\S-1-5-21-2826650621-2823178724-3657561249-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{01EB5130-FC0C-4D75-B9CE-4801B1B854F5} -> Adware.Begin2Search : Cleaned with backup
HKU\S-1-5-21-2826650621-2823178724-3657561249-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{55BE9F0D-6CAF-4C3E-B125-5A13A8C9D0EC} -> Adware.Generic : Cleaned with backup
HKU\S-1-5-21-2826650621-2823178724-3657561249-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6001CDF7-6F45-471B-A203-0225615E35A7} -> Adware.Generic : Cleaned with backup
HKU\S-1-5-21-2826650621-2823178724-3657561249-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5AF2622-8C75-4DFB-9693-23AB7686A456} -> Adware.Generic : Cleaned with backup
HKU\S-1-5-21-2826650621-2823178724-3657561249-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FBD2EBD0-E6DF-456E-B300-A4D10A90C683} -> Trojan.VB.aft : Cleaned with backup
[1840] C:\WINDOWS\system32\E0E5E9E3E3EDEB.exe -> Trojan.VB.aft : Cleaned with backup
C:\Documents and Settings\Joseph\Cookies\joseph@247realmedia[1].txt -> TrackingCookie.247realmedia : Cleaned with backup
C:\Documents and Settings\Joseph\Cookies\joseph@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Joseph\Cookies\joseph@adrevolver[2].txt -> TrackingCookie.Adrevolver : Cleaned with backup
C:\Documents and Settings\Joseph\Cookies\joseph@edge.ru4[2].txt -> TrackingCookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Joseph\Cookies\joseph@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Joseph\Cookies\joseph@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Joseph\Cookies\joseph@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\3D86JZOY\winsysban7[1].exe -> Hijacker.VB.le : Cleaned with backup
C:\Program Files\Yahoo!\Companion\ycomp5_0_2_7.dll -> Adware.Yahoo : Cleaned with backup
C:\Program Files\ѕystem\nοtepad.exe -> Adware.PurityScan : Cleaned with backup
C:\WINDOWS\CheckS02.exe -> Trojan.VB.tg : Cleaned with backup
C:\WINDOWS\ms05690185-17342006.exe -> Downloader.VB.tw : Cleaned with backup
C:\WINDOWS\SearchB.exe -> Hijacker.VB.jz : Cleaned with backup
C:\WINDOWS\SYSTEM32\2.exe -> Dropper.Agent.hl : Cleaned with backup
C:\WINDOWS\SYSTEM32\E0E5E9E3E3EDEB.exe -> Trojan.VB.aft : Cleaned with backup
C:\WINDOWS\SYSTEM32\rk.bin -> Adware.RK : Cleaned with backup
C:\WINDOWS\SYSTEM32\winspy.exe -> Downloader.Small.ckq : Cleaned with backup
C:\WINDOWS\SYSTEM32\{8110581C-FEA4-47AC-ADBC-DE958DD0F354}.dll -> Trojan.VB.aft : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][1].txt -> TrackingCookie.Specificclick : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@adrevolver[2].txt -> TrackingCookie.Adrevolver : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][1].txt -> TrackingCookie.Realcastmedia : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][2].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][1].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@hypertracker[1].txt -> TrackingCookie.Hypertracker : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@kmpads[2].txt -> TrackingCookie.Kmpads : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@login.tracking101[2].txt -> TrackingCookie.Tracking101 : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@partygaming.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@paypopup[2].txt -> TrackingCookie.Paypopup : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@revenue[2].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][2].txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][1].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\WINDOWS\Temp\Cookies\[removed][1].txt -> TrackingCookie.Adserver : Cleaned with backup
C:\WINDOWS\Temp\Cookies\joseph@zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\WINDOWS\win32105-1734690182006.exe -> Downloader.VB.tw : Cleaned with backup
C:\WINDOWS\zitst001.exe -> Adware.ZenoSearch : Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 9:34:17 AM, on 3/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\DELLMMKB.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Joseph\Desktop\HJT\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://thepittsburghchannel.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=566…B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Mirabilis ICQ] C:\Program Files\ICQ\NDetect.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://dl.filekicker.com/send/file/128985-NZIL/PhPSetup.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v43/yacscom.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…/yiebio4023.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #6
Hi Pam, sorry for the wait, I just can't seem to catch up. I can report both the ewido scan report and the HJT logs are clean of malware, great job :thumbup:

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://boards.cexx.org/viewtopic.php?t=957
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

ewido is a great program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgen…src=sec_doc_nam

I am sure you know many things besides malware can slow down a computer. Here are some links with ideas that may help:
http://www.microsoft.com/windows/IE/commun…s/IEtopten.mspx
http://vlaurie.com/computers2/Articles/runbetter.htm
http://www.linkgrinder.com/tutorials/10_Ea…rs_article.html

I'll leave the link open for a couple of days in case you have questions.

Safe surfing…Phil :wavey:

Thanks…pskelley
TomCoyote forum
Expert Member
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Post #8
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