8 replies to this topic

[helprequired]

Hi
I keep receiving messages to say that windows has detected a spyware infection when I try to close this it directs to adawarereviews webpage. It also puts an icon on the desktop and on the bottom toolbar. I can delete the desktop item but it keeps returning. As far as I am aware the option for receiving windows messages has been turned off. I have posted a HJT log and would appreciate your help.
Thanks.
Logfile of HijackThis v1.99.1
Scan saved at 15:44:32, on 18/03/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLHostManager.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLServiceHost.exe
C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\OSA.exe
C:\WINDOWS\wupdmgr.exe
c:\program files\common files\aol\1142688518\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLServiceHost.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\WINDOWS\System32\shell386.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\hijackthis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washlands...nrunners.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
O2 - BHO: (no name) - {1e1b2879-88ff-11d3-8d96-d7acac95951a} - (no file)
O2 - BHO: (no name) - {2bc43670-c0bd-4794-bb11-f60f3e001dc5} - (no file)
O2 - BHO: winapi32.MyBHO - {86A0607D-6126-45AE-8A29-46C181AFF4D6} - C:\WINDOWS\System32\winapi32.dll
O2 - BHO: (no name) - {8702d9e1-890b-4bf2-a233-fa44e582b2de} - (no file)
O2 - BHO: (no name) - {9819c369-5f62-4d37-9a42-44043a742c1e} - (no file)
O2 - BHO: (no name) - {9EAC0102-5E61-2312-BC2D-000000000000} - (no file)
O2 - BHO: (no name) - {9EAC0102-5E61-2312-BC2D-4D54434D5443} - (no file)
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-716d74632608} - (no file)
O2 - BHO: (no name) - {d53b810f-6219-11d4-95b6-0040950375e7} - (no file)
O2 - BHO: (no name) - {dd6f50c0-9f8f-a41c-291e-7b3fb818ef18} - (no file)
O2 - BHO: (no name) - {f21bd77e-0cce-c6cd-4f85-aa3b7895988e} - (no file)
O2 - BHO: (no name) - {ff731508-cd28-e0b0-3e85-0cf55fde9fba} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [cme] C:\WINDOWS\System32\cme.exe
O4 - HKLM\..\Run: [cmeupd] C:\WINDOWS\System32\cmeupd.exe
O4 - HKLM\..\Run: [gmt] C:\WINDOWS\System32\gmt.exe
O4 - HKLM\..\Run: [Dynamic Desktop Media] C:\WINDOWS\System32\sysu.exe
O4 - HKLM\..\Run: [Personal Antispy Keylogger] C:\WINDOWS\System32\johnwb.dll
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1142688518\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [Cydoor] C:\WINDOWS\System32\cd_clint.dll
O4 - HKLM\..\Run: [cmesys] C:\WINDOWS\System32\cmesys.exe
O4 - HKLM\..\Run: [gator] C:\WINDOWS\System32\cmesys.exe
O4 - HKLM\..\Run: [CWS HiJacker] C:\WINDOWS\msxmlfilt.dll
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKLM\..\RunOnce: [Pest Cleaning] "C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\ppclean.exe" "clean" "silent" "cws" "2"
O4 - HKLM\..\RunOnce: [InnoSetupRegFile.0000000001] "C:\WINDOWS\is-15CIE.exe" /REG
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\CTFMON.EXE
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Digimax Viewer 2.1.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OSA.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mp4: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{02DD7BC8-7529-4095-9AB1-26FFEC1A7018}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{02DD7BC8-7529-4095-9AB1-26FFEC1A7018}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

[shelf life]

hi helprequired,

ok we will download, install,update ewido. dont scan with it yet, will do that in safe mode after using hjt. while your out, check for updates to your antivirus software also

1. Download Ewido and install
Ewido Security Suite. It is a free trial version of the program:

http://www.ewido.net/en/download/

2. Install ewido security suite
3. Launch ewido, there should be an icon on your desktop double-click it.
4. The program will now go to the main screen

You will need to update ewido to the latest definition files.

1. On the left hand side of the main screen click update
2. Then click on Start Update

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use Ewido manual updates
-------------------------------
after updating, close ewido. next we will use hjt, then boot into safe mode. might want to copy/paste the rest of this to notepad and save it so you can read it in safe mode
--------------------------------

scan with HJT, put a checkmark beside the items below, close all windows and click fix checked.

O2 - BHO: (no name) - {1e1b2879-88ff-11d3-8d96-d7acac95951a} - (no file)
O2 - BHO: (no name) - {2bc43670-c0bd-4794-bb11-f60f3e001dc5} - (no file)
O2 - BHO: winapi32.MyBHO - {86A0607D-6126-45AE-8A29-46C181AFF4D6} - C:\WINDOWS\System32\winapi32.dll
O2 - BHO: (no name) - {8702d9e1-890b-4bf2-a233-fa44e582b2de} - (no file)
O2 - BHO: (no name) - {9819c369-5f62-4d37-9a42-44043a742c1e} - (no file)
O2 - BHO: (no name) - {9EAC0102-5E61-2312-BC2D-000000000000} - (no file)
O2 - BHO: (no name) - {9EAC0102-5E61-2312-BC2D-4D54434D5443} - (no file)
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-716d74632608} - (no file)
O2 - BHO: (no name) - {d53b810f-6219-11d4-95b6-0040950375e7} - (no file)
O2 - BHO: (no name) - {dd6f50c0-9f8f-a41c-291e-7b3fb818ef18} - (no file)
O2 - BHO: (no name) - {f21bd77e-0cce-c6cd-4f85-aa3b7895988e} - (no file)
O2 - BHO: (no name) - {ff731508-cd28-e0b0-3e85-0cf55fde9fba} - (no file)

O4 - HKLM\..\Run: [cme] C:\WINDOWS\System32\cme.exe
O4 - HKLM\..\Run: [cmeupd] C:\WINDOWS\System32\cmeupd.exe
O4 - HKLM\..\Run: [gmt] C:\WINDOWS\System32\gmt.exe
O4 - HKLM\..\Run: [Dynamic Desktop Media] C:\WINDOWS\System32\sysu.exe


O4 - HKLM\..\Run: [Cydoor] C:\WINDOWS\System32\cd_clint.dll
O4 - HKLM\..\Run: [cmesys] C:\WINDOWS\System32\cmesys.exe
O4 - HKLM\..\Run: [gator] C:\WINDOWS\System32\cmesys.exe
O4 - HKLM\..\Run: [CWS HiJacker] C:\WINDOWS\msxmlfilt.dll

close hjt, look in add/remove programs panel and uninstall if present:

Perfect Keylogger
AdwareAlert
----------------------------------------
now time to reboot computer into safe mode. you reach safe mode by tapping the f8 key during a restart. chose the first option safe mode. once in safe mode run ewido.

start ewido:
Click on scanner
Click Complete System Scan and the scan will begin.
During the scan it will prompt you to clean files, click OK
When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
When the scan is finished, click the Save report button at the bottom of the screen.
Save the report to your desktop

Close Ewido

run your antivirus in safe mode also.
afterwards restart computer normally.

go out and grab spybot search and destroy if you havent yet:
Spybot Search and destroy:

http://www.safer-net...g/en/index.html

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

----------------------------------------
run spybot, reboot once and rescan with hjt and post a new log...........shelf life

[helprequired]

Hi Shelf Life

I followed your instructions and have included new log as requested. When I ran Spybot it said no immediate threats found.

Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 19:46:40, on 20/03/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLServiceHost.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
c:\program files\common files\aol\1142688518\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLServiceHost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\hijackthis\hijackthis\HijackThis.exe
C:\Program Files\adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\OSA.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washlands...nrunners.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [Personal Antispy Keylogger] C:\WINDOWS\System32\johnwb.dll
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1142688518\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\RunOnce: [Pest Cleaning] "C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\ppclean.exe" "clean" "silent" "cws" "2"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Digimax Viewer 2.1.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OSA.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mp4: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

[shelf life]

hi helprequired, ok. look in add/remove programs panel and uninstall this if present, did you install that? looks like a malware remover, but not a good one to have Personal Antispy Keylogger popups gone? if you uninstall the above reboot computer once, rescan with hjt and post a new log shelf life

[helprequired]

Hi

I checked in the add/remove programs and there was nothing called personal antispy keylogger. The only item I could think it may be was adaware so I removed this.

The icon from the bottom tray has gone now and the image and icon from the desktop too and no pop up messages. There was an icon on the desktop for the other account though so I deleted it and have restarted the PC and provided a further HJT log.

Your help is much appreciated.

Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 22:30:23, on 20/03/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLServiceHost.exe
C:\Program Files\Messenger\msmsgs.exe
c:\program files\common files\aol\1142688518\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\AOL\1142688518\ee\AOLServiceHost.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\OSA.exe
C:\Program Files\hijackthis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washlands...nrunners.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [Personal Antispy Keylogger] C:\WINDOWS\System32\johnwb.dll
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1142688518\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\RunOnce: [Pest Cleaning] "C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\ppclean.exe" "clean" "silent" "cws" "2"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Digimax Viewer 2.1.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OSA.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mp4: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

[shelf life]

hi helprequired,

personal antispy keylogger

ok nevermind, i dont see it in the new log. that ewido malware becomes a limited free version after 14 days. use it ocasinally after updating it of course.
you need to visit windows update to download critical patches/updates. do to the website or turn the auto update feature on to get them in the backround. you are two service packs behind. SP2 is a huge download and includes a updated xp security center.

http://update.micros...t.aspx?ln=en-us

http://www.microsoft...utoupdates.mspx

shelf life

[helprequired]

Shelf life Everything seems fine at the moment. Thanks very much for this, I will download the updates from Microsoft.

[shelf life]

hi helprequired,

ok good. dont forget to go to windows update or turn on auto update feature. a unpatched operating system and browser are vulnerable to attract malware.

for your reference:

Make sure you keep your Windows OS current by visiting Windows update
occasionaly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

Also download, install and keep updated- Antivirus Software (and use only one):
Free for home users:
avast! 4 Home Edition Download
AVG free version 7.0
AntiVir Personal Edition

Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more:
Internet Explorer Privacy & Security Settings
Working with Internet Explorer 6 Security
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser.
Like Firefox,
And Pegasus Mail for a safer e-mail, no tweaking needed.

Outlook Express with the default settings is not secure. It will run scripts, download images etc, just like a browser.
look here
and here


Install a firewall. A firewall will control what comes in from the internet and what leaves your computer to the internet. A firewall will also alert you when a application trys to connect to the internet from your computer, this is a good way to catch crapware or trojans, trying to connect out bound from your computer- whats that and why does it need a internet connection? You can deny it access it until more investigation is done. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. Microsoft XP firewall only provides inbound protection. SP2 adds in and out bound protection which is better than nothing, but is not as robust as third party firewalls, Be sure to run only >one< firewall.If you use another, be sure to disable XP's built in firewall. If you use Zone Alarm learn what needs/uses your internet connection. If something unusal or out of the ordinary "asks" deny it access until more investigation is done.
Zone Alarm
Kerio (Sunbelt Kerio Personal Firewall)"Free Evaluation"
Outpost Firewall
Outpost Free Basic Firewall
Jetico Personal Firewall
Tiny Firewall
BlackIce



Download one or two of these, install and update before using:(if these are constantly finding malware, then you need to make changes to your browser and or your habits)
CounterSpy Free trial version
Spybot Search and destroy
Ad-Aware SE Personal edition
Microsoft AntiSpyware (beta version)
Becarful with spyware "removers and scanners"-- there are many "rogue/suspect" programs that "claim to remove" spyware.Check here first.

Other programs to consider:
Process Guard stop events/processes with user intervention
SpywareBlaster add security to IE
IE-SPYAD adds adware peddlers sites/domains to IE restricted zone
CleanUp cleans out temps,history, autoforms etc

AntiTrojan software to fill in the gap:
a2 free
Ewido Security Suite
Trojan Hunter (30 day trial version)
Tauscan trial version


Learn More:
Browser Checkup
Parasite Free
Safe Hex
Shelf Lifes site
Home Computer Security
Wilders Security Advisors

Watch what you download, and where you download it from. Many programs come bundled with extra software.You may be installing more than you think. Make sure you understand what it is you will be downloading and installing to your computer. Visit the makers website, learn more about the program, Does the program you want come bundled with other "3rd party" programs? What do the 3rd party programs do? Will they deliver ads? Track your surfing habits?. Read the EULA agreement, you know, that paragraph of stuff you "agree to" before the software installs? If you search hard enough you can always find a "clean" alternative to any software. Stay away from warez and crack sites. Becarful what you download from file sharing networks. If you are not sure, scan it with your Antivirus app. A small file (in KB) is probably not what you think it is. DO YOU TRUST THE SOURCE?

[shelf life]

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php