I use avast! and it picks up the trojan but can't delete it - it comes back up every time I boot the computer. Keep getting the error message ""The process cannot access the file because it is being used by another process".
Have used Spybot too...
my log file is below - any help much appreciated.
Logfile of HijackThis v1.99.1
Scan saved at 11:56:21 PM, on 12/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\XPAgent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\User\LOCALS~1\Temp\Rar$EX01.110\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus Photo R210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE /P30 "EPSON Stylus Photo R210 Series" /O6 "USB001" /M "Stylus Photo R210"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [XPAgent] C:\WINDOWS\system32\XPAgent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
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Win:32Trojano-2773
Started by
karenh
, Mar 12 2006 07:54 AM
-
This topic is locked
10 replies to this topic
#1
karenh
-
- New Member
-
- 5 posts
New Member
Posted 12 March 2006 - 07:54 AM
I use avast! and it picks up the trojan but can't delete it - it comes back up every time I boot the computer. Keep getting the error message ""The process cannot access the file because it is being used by another process".
Have used Spybot too...
my log file is below - any help much appreciated.
Logfile of HijackThis v1.99.1
Scan saved at 11:56:21 PM, on 12/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\XPAgent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\User\LOCALS~1\Temp\Rar$EX01.110\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus Photo R210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE /P30 "EPSON Stylus Photo R210 Series" /O6 "USB001" /M "Stylus Photo R210"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [XPAgent] C:\WINDOWS\system32\XPAgent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
Register to Remove
#2
LDTate
-
- Root Admin
-
- 57,211 posts
Grand Poobah
Posted 12 March 2006 - 07:57 AM
Hello karenh, Welcome to the forum.
This is what I suggest you do.
Please do not delete anything unless instructed to.
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.
Even if you've already run these, make SURE they're up-to-date and run per instructions.
Make sure you have the up-to-date versions of Spybot V 1.4 and Ad-aware SE Build 1.06 . All are free and available below.
Download Spybot, install and update. Then download Ad-aware, install, and update.
Spybot:
Install the program and launch it.
Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D
Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.
Ad-Aware FULL SCAN:
Install the program and launch it.
1. Launch Ad-Aware SE and run the WebUpdate feature. (Click on the Globe icon > Click connect > Click OK > Click Finish.)
2. Set up the Configurations as follows:
-- Click the Gear wheel at the top of the Ad-Aware window
-- Click General > Safety & Settings: Check (Green) all three.
-- Click Tweak > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
3. Click "Proceed"
4. Click "Scan Now"
5. Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
6. Select "Search for low-risk threats"
7. Run the scanner using the Full Scan (Perform full system scan) mode.
8. When the scan has completed, select Next.
9. In the Scanning Results window, select the "Scan Summary" tab.
10. Check the box next to each "target family" you wish to remove.
11. Click next > Click OK.
Next:
Please download the trial version of ewido anti-malware 3.5 here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.
Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Then please run Ewido, click on the Scanner run a full scan and let it clean everything it finds. Save the logfile from the scan.
Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
Also please describe how your computer behaves at the moment.
This is what I suggest you do.
Please do not delete anything unless instructed to.
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.
Even if you've already run these, make SURE they're up-to-date and run per instructions.
Make sure you have the up-to-date versions of Spybot V 1.4 and Ad-aware SE Build 1.06 . All are free and available below.
Download Spybot, install and update. Then download Ad-aware, install, and update.
Spybot:
Install the program and launch it.
Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D
Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.
Ad-Aware FULL SCAN:
Install the program and launch it.
1. Launch Ad-Aware SE and run the WebUpdate feature. (Click on the Globe icon > Click connect > Click OK > Click Finish.)
2. Set up the Configurations as follows:
-- Click the Gear wheel at the top of the Ad-Aware window
-- Click General > Safety & Settings: Check (Green) all three.
-- Click Tweak > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
3. Click "Proceed"
4. Click "Scan Now"
5. Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
6. Select "Search for low-risk threats"
7. Run the scanner using the Full Scan (Perform full system scan) mode.
8. When the scan has completed, select Next.
9. In the Scanning Results window, select the "Scan Summary" tab.
10. Check the box next to each "target family" you wish to remove.
11. Click next > Click OK.
Next:
Please download the trial version of ewido anti-malware 3.5 here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.
Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Then please run Ewido, click on the Scanner run a full scan and let it clean everything it finds. Save the logfile from the scan.
Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
Also please describe how your computer behaves at the moment.
The forum is run by volunteers who donate their time and expertise.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
If you would like to 
for the help you received.
Proud graduate of TC/WTT Classroom
#3
karenh
-
- New Member
-
- 5 posts
New Member
Posted 12 March 2006 - 09:58 PM
Hey I ran the Ad-aware and Spybot updates as you said and the Ewido scan too, as per instructions.
No nuclear-type warnings from avast!, which indicates it may have indeed fixed problem.
Here is the Hijackthis scan:
Logfile of HijackThis v1.99.1
Scan saved at 11:56:21 PM, on 12/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\XPAgent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\User\LOCALS~1\Temp\Rar$EX01.110\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus Photo R210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE /P30 "EPSON Stylus Photo R210 Series" /O6 "USB001" /M "Stylus Photo R210"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [XPAgent] C:\WINDOWS\system32\XPAgent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
Here is the Ewido scan report:
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 2:42:57 PM, 13/03/2006
+ Report-Checksum: 8BA0325A
+ Scan result:
:mozilla.18:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned with backup
:mozilla.19:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.20:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.34:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned with backup
:mozilla.35:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned with backup
:mozilla.36:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.37:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.43:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Bfast : Cleaned with backup
:mozilla.48:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned with backup
:mozilla.49:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.58:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned with backup
:mozilla.59:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned with backup
:mozilla.64:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@adtech[2].txt -> TrackingCookie.Adtech : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@as-us.falkag[2].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@c5.zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@clickbank[1].txt -> TrackingCookie.Clickbank : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@data1.perf.overture[2].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@data2.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@overture[2].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@paycounter[2].txt -> TrackingCookie.Paycounter : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@qantasairways.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@qksrv[1].txt -> TrackingCookie.Qksrv : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@server.iad.liveperson[1].txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@webstat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@z1.adserver[1].txt -> TrackingCookie.Adserver : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Program Files\NoAdware4\noadwareutils.dll -> Adware.WebRebates : Cleaned with backup
C:\WINDOWS\system32\XPAgent.exe -> Downloader.Agent.acr : Cleaned with backup
::Report End
Here is the result of a quick scan by avast!, which said it couldn't scan some areas:
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 2:42:57 PM, 13/03/2006
+ Report-Checksum: 8BA0325A
+ Scan result:
:mozilla.18:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned with backup
:mozilla.19:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.20:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.34:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned with backup
:mozilla.35:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned with backup
:mozilla.36:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.37:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.43:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Bfast : Cleaned with backup
:mozilla.48:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned with backup
:mozilla.49:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.58:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned with backup
:mozilla.59:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned with backup
:mozilla.64:C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\q5bj17qz.default\cookies.txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@adtech[2].txt -> TrackingCookie.Adtech : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@as-us.falkag[2].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@c5.zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@clickbank[1].txt -> TrackingCookie.Clickbank : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@data1.perf.overture[2].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@data2.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@overture[2].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@paycounter[2].txt -> TrackingCookie.Paycounter : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@qantasairways.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@qksrv[1].txt -> TrackingCookie.Qksrv : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@server.iad.liveperson[1].txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@webstat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@z1.adserver[1].txt -> TrackingCookie.Adserver : Cleaned with backup
C:\Documents and Settings\User\Cookies\user@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Program Files\NoAdware4\noadwareutils.dll -> Adware.WebRebates : Cleaned with backup
C:\WINDOWS\system32\XPAgent.exe -> Downloader.Agent.acr : Cleaned with backup
::Report End
What do you reckon? Computer seemed to be fine even with the infection but I anticipated bad stuff happening (as you do).
BTW thanks - I will be making a donation ... 
Edited by karenh, 12 March 2006 - 10:15 PM.
#4
LDTate
-
- Root Admin
-
- 57,211 posts
Grand Poobah
Posted 13 March 2006 - 03:57 PM
Important: Do this before any fix.
Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.
Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.
The reason we do this is Hijackthis creates backup files just in case you'd need to restore one and we'll be cleaning out the temp files.
After the above:
1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
AdwareAlert <<--Unless this is a paid for version.
Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
Close ALL windows and browsers except HijackThis and click "Fix checked"
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
Reboot and "copy/paste" a new HijackThis log file into this thread.
Also please describe how your computer behaves at the moment.
Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.
Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.
The reason we do this is Hijackthis creates backup files just in case you'd need to restore one and we'll be cleaning out the temp files.
After the above:
1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
AdwareAlert <<--Unless this is a paid for version.
Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
Close ALL windows and browsers except HijackThis and click "Fix checked"
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
Reboot and "copy/paste" a new HijackThis log file into this thread.
Also please describe how your computer behaves at the moment.
The forum is run by volunteers who donate their time and expertise.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
If you would like to for the help you received.
Proud graduate of TC/WTT Classroom
#5
karenh
-
- New Member
-
- 5 posts
New Member
Posted 13 March 2006 - 07:45 PM
Hi - followed suggested instructions.
Here is new Hijackthis log:
Logfile of HijackThis v1.97.7
Scan saved at 12:33:16 PM, on 14/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spybot - Search & Destroy\Updates\Spyware Nuker\swnxt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus Photo R210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE /P30 "EPSON Stylus Photo R210 Series" /O6 "USB001" /M "Stylus Photo R210"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SWN2] C:\Program Files\Spybot - Search & Destroy\Updates\Spyware Nuker\swnxt.exe /h
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
Here is new Hijackthis log:
Logfile of HijackThis v1.97.7
Scan saved at 12:33:16 PM, on 14/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spybot - Search & Destroy\Updates\Spyware Nuker\swnxt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus Photo R210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE /P30 "EPSON Stylus Photo R210 Series" /O6 "USB001" /M "Stylus Photo R210"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SWN2] C:\Program Files\Spybot - Search & Destroy\Updates\Spyware Nuker\swnxt.exe /h
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
#6
LDTate
-
- Root Admin
-
- 57,211 posts
Grand Poobah
Posted 13 March 2006 - 07:53 PM
Logfile of HijackThis v1.97.7 I need a scan from the new HJT version, 1.99.1
The forum is run by volunteers who donate their time and expertise.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
If you would like to for the help you received.
Proud graduate of TC/WTT Classroom
#7
karenh
-
- New Member
-
- 5 posts
New Member
Posted 13 March 2006 - 08:32 PM
Ok - here is the updated logfile.
Logfile of HijackThis v1.99.1
Scan saved at 1:25:11 PM, on 14/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spybot - Search & Destroy\Updates\Spyware Nuker\swnxt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus Photo R210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE /P30 "EPSON Stylus Photo R210 Series" /O6 "USB001" /M "Stylus Photo R210"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SWN2] C:\Program Files\Spybot - Search & Destroy\Updates\Spyware Nuker\swnxt.exe /h
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
#8
LDTate
-
- Root Admin
-
- 57,211 posts
Grand Poobah
Posted 13 March 2006 - 08:35 PM
Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
Close ALL windows and browsers except HijackThis and click "Fix checked"
Reboot and post a new HJT log.
How's it running now?
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
Close ALL windows and browsers except HijackThis and click "Fix checked"
Reboot and post a new HJT log.
How's it running now?
The forum is run by volunteers who donate their time and expertise.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
If you would like to for the help you received.
Proud graduate of TC/WTT Classroom
#9
karenh
-
- New Member
-
- 5 posts
New Member
Posted 14 March 2006 - 06:42 AM
Hi - computer is running fine. Thanks, I think we've sorted the problem.
Logfile of HijackThis v1.99.1
Scan saved at 11:34:33 PM, on 14/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spybot - Search & Destroy\Updates\Spyware Nuker\swnxt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus Photo R210 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3H2.EXE /P30 "EPSON Stylus Photo R210 Series" /O6 "USB001" /M "Stylus Photo R210"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SWN2] C:\Program Files\Spybot - Search & Destroy\Updates\Spyware Nuker\swnxt.exe /h
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
#10
LDTate
-
- Root Admin
-
- 57,211 posts
Grand Poobah
Posted 14 March 2006 - 03:45 PM
Good Job
use Add/Remove Programs and remove Ewido unless you want to keep it. It's only a 14 day trial version.
Log looks good
Note: This will remove all previous Restore Points
Turn off System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer, turn it back on.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.
It is critical to have both a firewall and anti virus to protect your system.
Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.
Safe Surfing.
I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
use Add/Remove Programs and remove Ewido unless you want to keep it. It's only a 14 day trial version.
Log looks good
Note: This will remove all previous Restore Points
Turn off System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer, turn it back on.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.
It is critical to have both a firewall and anti virus to protect your system.
Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.
Safe Surfing.
I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
The forum is run by volunteers who donate their time and expertise.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
If you would like to for the help you received.
Proud graduate of TC/WTT Classroom
#11
LDTate
-
- Root Admin
-
- 57,211 posts
Grand Poobah
Posted 15 March 2006 - 04:10 PM
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.
Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.
Coyote's Installed programs for prevention:
http://forums.tomcoy...showtopic=31418
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.
Visit the CoyoteStore http://TomCoyote.org/coyotestore.php
Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.
Coyote's Installed programs for prevention:
http://forums.tomcoy...showtopic=31418
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.
Visit the CoyoteStore http://TomCoyote.org/coyotestore.php
The forum is run by volunteers who donate their time and expertise.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
If you would like to for the help you received.
Proud graduate of TC/WTT Classroom
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