BrandyVanessa
Topic Starter
I am not sure if I posted this in the right spot, but I figuring this was a system problem, as the result of something that got in. I am using Windows XP Professional.
Woke up this moring and turned on the computer. Booted up okay and welcome screen came up(where the user logs in or selects no user)…but no users are visible. The only button available on the welcome screen is restart. It says to select user, but I have only a blank spot where the user log-ins were before.
I tried a couple things:
1) I restarted
2) I hit "ctrl"+"alt"+"del" in the welcome screen and a smaller window pops up to log on. I tried to enter my password (for some reason my log-in name is the default). I tried until it became apparent it was not going to log me in
3) I tried a safe-mode start and I get to the welcome screen and of course, no button are available but restart
I am stuck!
My questions are: what happened? how do I get in?
Rebooting is my VERY LAST RESORT! I am panicing because I have information and files not backed-up.
Thank you in advance…I am way too poor to bring it in to someone and way to scared to lose my stuff!
If you need anymore questions, give me a post and I will post back the info ASAP!