16 replies to this topic

[mollyjc]

Logfile of HijackThis v1.99.1
Scan saved at 1:54:53 PM, on 2/25/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\System32\taskswitch.exe
D:\WINDOWS\System32\fast.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\WINDOWS\System32\winxl.exe
C:\windows\winsysban11.exe
C:\Program Files\Network\ipnetwork.exe
C:\WINDOWS\System32\win32sprot.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\services.exe
D:\WINDOWS\System32\Fast.exe
E:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\BitComet\BitComet.exe
D:\Downloads\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.fin...siteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.fin...siteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.fin...siteyouneed.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://GLOBAL.ACER.COM/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.fin...siteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...://my.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.fin...siteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.ard.yahoo....ding.do?s=41792
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.176.250 auto.search.msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [WinFast_Gamma] rundll32.exe wfcpl.dll,DllLoadGammaRampSettings
O4 - HKLM\..\Run: [BackgroundSwitcher] D:\WINDOWS\System32\bgswitch.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] D:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater] regsvr32 /s C:\WINDOWS\System32\kdpupd.dll
O4 - HKLM\..\Run: [QD FastAndSafe] D:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [Winamp Agent] C:\WINDOWS\System32\winamp.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_17d5.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Windows Management System] winxl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gimmygames] C:\windows\gimmygames11.exe
O4 - HKLM\..\Run: [winsysban] C:\windows\winsysban11.exe
O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd11.exe
O4 - HKLM\..\Run: [IpNetwork] C:\Program Files\Network\ipnetwork.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Security Protocol] win32sprot.exe
O4 - HKLM\..\RunServices: [Windows Management System] winxl.exe
O4 - HKLM\..\RunServices: [Windows Security Protocol] win32sprot.exe
O4 - HKCU\..\Run: [Windows Management System] winxl.exe
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_17d5.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Security Protocol] win32sprot.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://GLOBAL.ACER.COM/
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {737D14F8-4090-11D4-AE0E-0010830243BD} (SysVerChk Control) - file://C:\Program Files\AutoCAD 2002\SysVerChk.ocx
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{579251C1-9B48-4429-8577-CFBCC3380084}: NameServer = 202.188.0.133 202.188.1.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{D55B77CA-58E2-482A-8DEE-C99C7F6EF614}: NameServer = 202.188.0.133,202.188.1.5
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: MCD - C:\WINDOWS\system32\lvr6099se.dll
O20 - Winlogon Notify: winlhf32 - winlhf32.dll (file missing)
O23 - Service: Win Logon ( Microsoft Windows Logon Process) - Unknown owner - C:\WINDOWS\winlogon.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE
O23 - Service: MsHS64 - Unknown owner - C:\WINDOWS\MsHS64.exe (file missing)
O23 - Service: MsLX32 - Unknown owner - C:\WINDOWS\MsLX32.exe (file missing)
O23 - Service: mswmf32 - Unknown owner - C:\WINDOWS\mswmf32.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: windows network (network services) - Unknown owner - C:\WINDOWS\svbhost.exe (file missing)
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Performance True Type Font (PerfFont) - Unknown owner - C:\WINDOWS\System32\perfont.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Win32Sr - Unknown owner - C:\WINDOWS\win32ssr.exe (file missing)
O23 - Service: windows kernel 386 (windows kernel) - Unknown owner - C:\WINDOWS\krnl386.exe (file missing)
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINDOWS\services.exe

[shelf life]

hi mollyjc,

you have some nasties on your box.this may take several attemps.

this will require two downloads. CWShredder and Ewido. Run cwshredder in "normal mode and safe mode-- Run ewido in safe mode.
also while your out there check for updates to AVG. might want to copy/paste this in notepad and save it so you can read it in safe mode.

the downloads:

>>>CWshredder here: get the stand alone version:
http://www.intermute...r_download.html
install and run it
------------------------------------------
>>>ewido:
1. Download Ewido and install
Ewido Security Suite. It is a free trial version of the program:

http://www.ewido.net/en/download/

2. Install ewido security suite
3. Launch ewido, there should be an icon on your desktop double-click it.
4. The program will now go to the main screen

You will need to update ewido to the latest definition files.

1. On the left hand side of the main screen click update
2. Then click on Start Update

The update will start and a progress bar will show the updates being installed.
close ewido after updating.
-----------------------------------------------
now time to boot into safe mode. you reach safe mode by tapping the f8 key during a restart of the computer. from the options chose the first one: safe mode. ok once in safe mode run>>>CWshredder again, then ewido,, then your avg antivirus.

ewido:

Click on scanner
Click Complete System Scan and the scan will begin.
During the scan it will prompt you to clean files, click OK
When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
When the scan is finished, click the Save report button at the bottom of the screen.
Save the report to your desktop

Close Ewido

run your avg antivirus.
-----------------------------------
reboot normally and rescan and post a new hjt log...............shelf life

[mollyjc]

Hi shelf_life.. thanks for the tips..
already did your recomendations..
here's my new log file..


Logfile of HijackThis v1.99.1
Scan saved at 5:32:30 AM, on 3/5/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\System32\taskswitch.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\fast.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\WINDOWS\System32\winxl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
E:\Program Files\ewido anti-malware\ewidoctrl.exe
E:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Messenger\msmsgs.exe
D:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\Fast.exe
D:\Downloads\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://GLOBAL.ACER.COM/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.ard.yahoo....ding.do?s=41792
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\System32\sfg_17d5.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [WinFast_Gamma] rundll32.exe wfcpl.dll,DllLoadGammaRampSettings
O4 - HKLM\..\Run: [BackgroundSwitcher] D:\WINDOWS\System32\bgswitch.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] D:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater] regsvr32 /s C:\WINDOWS\System32\kdpupd.dll
O4 - HKLM\..\Run: [QD FastAndSafe] D:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [Winamp Agent] C:\WINDOWS\System32\winamp.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_17d5.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Windows Management System] winxl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IpNetwork] C:\Program Files\Network\ipnetwork.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Security Protocol] win32sprot.exe
O4 - HKLM\..\RunServices: [Windows Management System] winxl.exe
O4 - HKLM\..\RunServices: [Windows Security Protocol] win32sprot.exe
O4 - HKCU\..\Run: [Windows Management System] winxl.exe
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_17d5.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Security Protocol] win32sprot.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://GLOBAL.ACER.COM/
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {737D14F8-4090-11D4-AE0E-0010830243BD} (SysVerChk Control) - file://C:\Program Files\AutoCAD 2002\SysVerChk.ocx
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} (Zenturi Active Programs Control) - http://www.programch...m/dll/nixon.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{D55B77CA-58E2-482A-8DEE-C99C7F6EF614}: NameServer = 202.188.0.133,202.188.1.5
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\hr4m05h1e.dll
O20 - Winlogon Notify: winlhf32 - winlhf32.dll (file missing)
O23 - Service: Win Logon ( Microsoft Windows Logon Process) - Unknown owner - C:\WINDOWS\winlogon.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE
O23 - Service: MsHS64 - Unknown owner - C:\WINDOWS\MsHS64.exe (file missing)
O23 - Service: MsLX32 - Unknown owner - C:\WINDOWS\MsLX32.exe (file missing)
O23 - Service: mswmf32 - Unknown owner - C:\WINDOWS\mswmf32.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: windows network (network services) - Unknown owner - C:\WINDOWS\svbhost.exe (file missing)
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Performance True Type Font (PerfFont) - Unknown owner - C:\WINDOWS\System32\perfont.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Win32Sr - Unknown owner - C:\WINDOWS\win32ssr.exe (file missing)
O23 - Service: windows kernel 386 (windows kernel) - Unknown owner - C:\WINDOWS\krnl386.exe (file missing)
O23 - Service: security centre (windows security centre) - Unknown owner - C:\WINDOWS\wscntify.exe (file missing)
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINDOWS\services.exe (file missing)

[shelf life]

hi mollyjc,

looking better.
scan with HJT, put a checkmark beside the items below, close all windows and click fix checked

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...://my.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.ard.yahoo....ding.do?s=41792

O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O4 - HKLM\..\Run: [Windows Management System] winxl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IpNetwork] C:\Program Files\Network\ipnetwork.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Security Protocol] win32sprot.exe
O4 - HKLM\..\RunServices: [Windows Management System] winxl.exe
O4 - HKCU\..\Run: [Windows Security Protocol] win32sprot.exe

O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\hr4m05h1e.dll
O20 - Winlogon Notify: winlhf32 - winlhf32.dll (file missing)

O23 - Service: MsHS64 - Unknown owner - C:\WINDOWS\MsHS64.exe (file missing)
O23 - Service: MsLX32 - Unknown owner - C:\WINDOWS\MsLX32.exe (file missing)
O23 - Service: mswmf32 - Unknown owner - C:\WINDOWS\mswmf32.exe (file missing)
O23 - Service: windows network (network services) - Unknown owner - C:\WINDOWS\svbhost.exe (file missing)
O23 - Service: Performance True Type Font (PerfFont) - Unknown owner - C:\WINDOWS\System32\perfont.exe (file missing)
O23 - Service: Win32Sr - Unknown owner - C:\WINDOWS\win32ssr.exe (file missing)
O23 - Service: windows kernel 386 (windows kernel) - Unknown owner - C:\WINDOWS\krnl386.exe (file missing)
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINDOWS\services.exe
--------------------------------
run ewido once more and your antivirus software(after checking for updates)
reboot computer once and rescan and post a new hjt log............

[mollyjc]

Done. Here's the new log file.

Logfile of HijackThis v1.99.1
Scan saved at 11:29:30 AM, on 3/5/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\ewido anti-malware\ewidoctrl.exe
E:\Program Files\ewido anti-malware\ewidoguard.exe
D:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\Fast.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
E:\PROGRA~1\MOZILL~1\FIREFOX.EXE
E:\Program Files\BitComet\BitComet.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\cmd.exe
D:\Downloads\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://GLOBAL.ACER.COM/
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [WinFast_Gamma] rundll32.exe wfcpl.dll,DllLoadGammaRampSettings
O4 - HKLM\..\Run: [BackgroundSwitcher] D:\WINDOWS\System32\bgswitch.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] D:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater] regsvr32 /s C:\WINDOWS\System32\kdpupd.dll
O4 - HKLM\..\Run: [QD FastAndSafe] D:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [Winamp Agent] C:\WINDOWS\System32\winamp.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_17d5.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\RunServices: [Windows Security Protocol] win32sprot.exe
O4 - HKCU\..\Run: [Windows Management System] winxl.exe
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_17d5.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Documents and Settings\molly\Desktop\Pocket PC\Actsync\inetrepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://GLOBAL.ACER.COM/
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {737D14F8-4090-11D4-AE0E-0010830243BD} (SysVerChk Control) - file://C:\Program Files\AutoCAD 2002\SysVerChk.ocx
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} (Zenturi Active Programs Control) - http://www.programch...m/dll/nixon.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{579251C1-9B48-4429-8577-CFBCC3380084}: NameServer = 202.188.0.133 202.188.1.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{D55B77CA-58E2-482A-8DEE-C99C7F6EF614}: NameServer = 202.188.0.133,202.188.1.5
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Syncmgr - C:\WINDOWS\system32\h2j4lc1q1f.dll
O23 - Service: Win Logon ( Microsoft Windows Logon Process) - Unknown owner - C:\WINDOWS\winlogon.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: windows network (network services) - Unknown owner - C:\WINDOWS\svbhost.exe (file missing)
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Performance True Type Font (PerfFont) - Unknown owner - C:\WINDOWS\System32\perfont.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: windows kernel 386 (windows kernel) - Unknown owner - C:\WINDOWS\krnl386.exe (file missing)
O23 - Service: security centre (windows security centre) - Unknown owner - C:\WINDOWS\wscntify.exe (file missing)
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINDOWS\services.exe (file missing)

Just so you know, something didn't seem right after finish running ewido.

[2028] C:\WINDOWS\system32\nsevtmsg.dll -> Adware.Look2Me : Error during cleaning
[420] C:\WINDOWS\system32\nsevtmsg.dll -> Adware.Look2Me : Error during cleaning

Is this normal?

[shelf life]

hi mollyjc,

sorry for the delay. another download for the look2me problem:

download look2me destroyer:
http://www.atribune..../click.php?id=7

* Close all windows before continuing.
* Double-click Look2Me-Destroyer.exe to run it.
* Put a check next to Run this program as a task.
* You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
* When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
* Once it's done scanning, click the Remove L2M button.
* You will receive a Done Scanning message, click OK.
* When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
* Your computer will then shutdown.
* Turn your computer back on.
* Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.

If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory:

http://www.ascentive...ib/MSWINSCK.OCX
------------------------------------------------

[mollyjc]

already ran look2me-destroyer, but now my pc can't restart & login to windows, even in safe mode. it's stalled at the windows logo(blue background just before login screen). already downloaded the ocx file, but how do i paste it to my systems folder without logging in to windows?

[shelf life]

hi, so you ran look2me destroyer, computer shutdown then at reboot is stuck at pre login screen? i dont think the MSWINSCK.OCX has anything to do with that. not sure whats going on. have you been able to get to the desktop yet?

[mollyjc]

nope.. i booted from my windows cd & tried to repair the windows file from the cd.. now i'm trying to recover what ever file in other partitions & reformat my hard drive. is it going to be as good as new or will the malware still be there?

[shelf life]

hi mollyjc, not sure what happened. if you reformat, the malware will definetly be gone from your pc.

[mollyjc]

Ok.. thanks for the help anyway.. succeded removing the malwares by formating my c: and reinstalling windows..

[shelf life]

hi mollyjc,

sorry it came to that, but a reformat sometimes can be the quickest and least painful thing to do. heres some rainy day reading for you:

Make sure you keep your Windows OS current by visiting Windows update
occasionaly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

Also download, install and keep updated- Antivirus Software (and use only one):
Free for home users:
avast! 4 Home Edition Download
AVG free version 7.0
AntiVir Personal Edition

Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more:
Internet Explorer Privacy & Security Settings
Working with Internet Explorer 6 Security
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser.
Like Firefox,
And Pegasus Mail for a safer e-mail, no tweaking needed.

Outlook Express with the default settings is not secure. It will run scripts, download images etc, just like a browser.
look here
and here


Install a firewall. A firewall will control what comes in from the internet and what leaves your computer to the internet. A firewall will also alert you when a application trys to connect to the internet from your computer, this is a good way to catch crapware or trojans, trying to connect out bound from your computer- whats that and why does it need a internet connection? You can deny it access it until more investigation is done. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. Microsoft XP firewall only provides inbound protection. SP2 adds in and out bound protection which is better than nothing, but is not as robust as third party firewalls, Be sure to run only >one< firewall.If you use another, be sure to disable XP's built in firewall. If you use Zone Alarm learn what needs/uses your internet connection. If something unusal or out of the ordinary "asks" deny it access until more investigation is done.
Zone Alarm
Kerio (Sunbelt Kerio Personal Firewall)"Free Evaluation"
Outpost Firewall
Outpost Free Basic Firewall
Jetico Personal Firewall
Tiny Firewall
BlackIce



Download one or two of these, install and update before using:(if these are constantly finding malware, then you need to make changes to your browser and or your habits)
CounterSpy Free trial version
Spybot Search and destroy
Ad-Aware SE Personal edition
Microsoft AntiSpyware (beta version)
Becarful with spyware "removers and scanners"-- there are many "rogue/suspect" programs that "claim to remove" spyware.Check here first.

Other programs to consider:
Process Guard stop events/processes with user intervention
SpywareBlaster add security to IE
IE-SPYAD adds adware peddlers sites/domains to IE restricted zone
CleanUp cleans out temps,history, autoforms etc

AntiTrojan software to fill in the gap:
a2 free
Ewido Security Suite
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Watch what you download, and where you download it from. Many programs come bundled with extra software.You may be installing more than you think. Make sure you understand what it is you will be downloading and installing to your computer. Visit the makers website, learn more about the program, Does the program you want come bundled with other "3rd party" programs? What do the 3rd party programs do? Will they deliver ads? Track your surfing habits?. Read the EULA agreement, you know, that paragraph of stuff you "agree to" before the software installs? If you search hard enough you can always find a "clean" alternative to any software. Stay away from warez and crack sites. Becarful what you download from file sharing networks. If you are not sure, scan it with your Antivirus app. A small file (in KB) is probably not what you think it is. DO YOU TRUST THE SOURCE?

[mollyjc]

thanks again for the useful advise.. i'll make sure i'll do that..

[mollyjc]

just to be safe.. here's my new hjt log file after formatting my hard drives.. anything wrong with it shlef_life? Logfile of HijackThis v1.99.1 Scan saved at 11:50:21 AM, on 3/12/2006 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\System32\tcpsvcs.exe C:\Program Files\BitComet\BitComet.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\mölly\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE" O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O17 - HKLM\System\CCS\Services\Tcpip\..\{54A12AC8-DA46-4680-8F6A-FE4FF3F01545}: NameServer = 202.188.0.133 202.188.1.5 O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

[shelf life]

hi mollyjc, that log looks good. you might want to visit windows update for service pack2 or turn auto updates on. happy safe surfing shelf life