Yes I own Spy Sweeper. But for some reason Norton's 2005 and Spy Sweeper have issues for me. The only problem I still have after doing all this is my CPU still is slow to restart or shut down keep seeing an error program CPAPP wont close not sure if thats the file in Norton's or something added to my CPU by spyware/malware. But everything you asked me do ran smoothly. Thanx for your help.
Logfile of HijackThis v1.99.1
Scan saved at 7:41:16 AM, on 2/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\nvsvc32.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINNT\Explorer.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\wdfmgr.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\WINNT\System32\alg.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\System32\wbem\wmiprvse.exe
C:\downloads\Hijack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.adelphia.net/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://yahoo.sbc.com/dial
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ctfmon.exe [2]] C:\WINNT\system32\ctfmon.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) -
http://supportsoft.a...oad/tgctlsi.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) -
http://supportsoft.a...ad/tgctlins.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft....k/?linkid=39204
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) -
https://support.gate...rvest/gwCID.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) -
http://www.linksysfi...ll/gtdownls.cab
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 7:17:32 AM, 2/4/2006
+ Report-Checksum: 3CEF37FF
+ Scan result:
HKLM\SOFTWARE\Classes\CLSID\{421A63BA-4632-43E0-A942-3B4AB645BE51} -> Spyware.InternetWasher : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{9527D42F-D666-11D3-B8DD-00600838CD5F} -> Spyware.GhostSurf : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{9527D42F-D666-11D3-B8DD-00600838CD5F} -> Spyware.GhostSurf : Cleaned with backup
HKLM\SOFTWARE\Classes\PROTOCOLS\Name-Space Handler\res -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\WselServices.WselLogServices.1 -> Spyware.Whistle : Cleaned with backup
HKLM\SOFTWARE\Classes\WselServices.WselXmlServices.1 -> Spyware.Whistle : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{799A370D-5993-4887-9DF7-0A4756A77D00} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{A55581DC-2CDB-4089-8878-71A080B22342} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{E7AFFF2A-1B57-49C7-BF6B-E5123394C970} -> Spyware.CoolWebSearch : Cleaned with backup
HKU\S-1-5-21-2392308955-1137033860-2026577986-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKU\S-1-5-21-2392308955-1137033860-2026577986-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{79849612-A98F-45B8-95E9-4D13C7B6B35C} -> Spyware.Crazywinnings : Cleaned with backup
HKU\S-1-5-21-2392308955-1137033860-2026577986-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{87067F04-DE4C-4688-BC3C-4FCF39D609E7} -> Spyware.WebSearch : Cleaned with backup
HKU\S-1-5-21-2392308955-1137033860-2026577986-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D94AAA2A-C415-42E3-82B6-49FAB4EBFFE9} -> Spyware.HalfLemon : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J37989.5656316898.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/msccof.exe -> Trojan.Small.i : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J37989.5656316898.WCU/C:/WINNT/Temp/backup-20031227-100036-145.dll -> Spyware.ClearSearch : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J37989.5656316898.WCU/C:/WINNT/Temp/backup-20031227-100036-151.dll -> Adware.ClientMan : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J37989.5656316898.WCU/C:/WINNT/Temp/backup-20031227-100036-214.dll -> Downloader.Keenval.e : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J37989.5656316898.WCU/C:/WINNT/Temp/backup-20031227-100036-570.dll -> Trojan.Bispy.A : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J37989.5656316898.WCU/C:/WINNT/Temp/backup-20031227-100036-696.dll -> Spyware.SideSearch : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38040.8080392708.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/bw.exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38047.6546929167.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/bw.exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38049.6383700347.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/bw.exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38049.6383700347.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/THI3BE6.tmp/preInsTT.exe -> Spyware.BiSpy : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38049.6383700347.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/THI3BE6.tmp/twaintec.cab/twaintec.dll -> Spyware.BiSpy : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38049.6383700347.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/THI3BE6.tmp/twaintec.cab/preInsTT.exe -> Spyware.BiSpy : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38049.6383700347.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/THI3BE6.tmp/twaintec.dll -> Spyware.BiSpy : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38055.3621162384.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/bw.exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38068.0110866898.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/upd121.exe -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38078.8393854282.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/cidrules.dll -> Spyware.Virtumonde : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38078.8393854282.WCU/C:/Documents and Settings/Mike Segala/Local Settings/Temp/wincore.dll -> Spyware.VirtuMonde : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38078.8393854282.WCU/C:/WINNT/Temp/bw.exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Mike Segala\Application Data\Business Logic\UWC\Backup\J38078.8393854282.WCU/C:/WINNT/Temp/vupd/winupd.dll -> Downloader.Agent.gh : Cleaned with backup
C:\Documents and Settings\Mike Segala\Local Settings\Temp\Cookies\mike segala@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Mike Segala\Start Menu\Programs\Startup (Disabled by Starter)\DLHelperEXE.exe -> Spyware.Thumper : Cleaned with backup
C:\Documents and Settings\Owner\Application Data\Business Logic\UWC\Backup\J37967.3960682407.WCU/Documents and Settings/Owner/Local Settings/Temp/bw.exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\bw.exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\upd117.exe.tcf -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\upd118.exe.tcf -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\8NDJMQ39\upd117[1].exe.tcf -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\EH1ANA9K\upd118[1].exe.tcf -> Spyware.Look2Me : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\F7XV7140\dllstub[1].dat/tmpinst.exe -> Trojan.Zapchast : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\HOO31D8X\AppWrap[1].exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\KM9V2KTL\yyy1[1].htm -> Spyware.BookedSpace : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\TNRZH1O6\AppWrap[1].exe -> Dropper.Small.of : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\U52ZI1SZ\AppWrap[1].exe -> Dropper.Small.of : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP757\A0149419.DLL -> Spyware.ClearSearch : Cleaned with backup
::Report End
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