
I am desparate for help. I have an Optiplex GX 270 Dell computer. I had no admin password for Windows XP, and was told to pull the password jumper - which I did. The system was supposed to erase all passwords and allow me to enter a new one, did that. However, now when I turn on my system I get a black screen with this message:
Type the password and … – Press [Enter] to leave password security enabled –
[Ctrl] [Enter] to disable password security. Enter password:
But my keyboard is non responsive, no keys are working. I have tried unplugging and replugging all connections nothing works. I can't boot the system from the CD ROM drive, can't get past that screen.
What can I do.
