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logfile analysis

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Post #1
Hello,

first time here…pc is slow on startup and even slower on shutdown advised byYahoo windows Xp group to try this

Any advice on logfile will be greatly apreciated

thanks
Roger
Logfile of HijackThis v1.99.1
Scan saved at 01:13:59 PM, on 15/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS.001\System32\smss.exe
C:\WINDOWS.001\system32\winlogon.exe
C:\WINDOWS.001\system32\services.exe
C:\WINDOWS.001\system32\lsass.exe
C:\WINDOWS.001\system32\svchost.exe
C:\WINDOWS.001\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS.001\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS.001\System32\tcpsvcs.exe
C:\WINDOWS.001\System32\snmp.exe
C:\WINDOWS.001\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS.001\system32\fxssvc.exe
C:\WINDOWS.001\Explorer.EXE
C:\WINDOWS.001\system32\hplampc.exe
C:\WINDOWS.001\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS.001\system32\pctspk.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Lavalys\EVEREST Home Edition\everest.bin
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\DAP\DAP.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Roger Gonzalez\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS.001\system32\Userinit.exe
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Program Files\DAP\dapbho.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS.001\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [hplampc] C:\WINDOWS.001\system32\hplampc.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS.001\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS.001\SiSUSBrg.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS.001\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: DLHelperEXE.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZUxdm048YYTT
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.com/support/downloads/s…119/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1126564477275
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/dlhelper/ve…n7/dlhelper.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?319
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2CAE366B-AC0E-486D-9F61-3D9A449F0BE6}: NameServer = 196.3.132.1,196.3.132.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{824677BE-35D4-4291-BA00-46CA45C12D60}: NameServer = 196.3.132.1,196.3.132.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{2CAE366B-AC0E-486D-9F61-3D9A449F0BE6}: NameServer = 196.3.132.1,196.3.132.4
O17 - HKLM\System\CS3\Services\Tcpip\..\{2CAE366B-AC0E-486D-9F61-3D9A449F0BE6}: NameServer = 196.3.132.1,196.3.132.4
O18 - Filter: text/html - {FA6D3514-3F40-47F3-B846-539C7ED25A24} - (no file)
O20 - Winlogon Notify: ComPlusSetup - C:\WINDOWS.001\System32\catsrvut.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #2
Please download Ewido Security Suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop.
Now close ewido security suite and post the results here. With a new hijackthis log.
Post #3
Thanks for the reply Little Eagle,

I did as instructed, ran ewido, deleted most of the files found but left the ones I was not certain of.

Attached is the ewido report and new hijack log.

best regards



ewido anti-malware - Scan report
———————————————————

+ Created on: 09:24:11 PM, 23/01/2006
+ Report-Checksum: BA479913

+ Scan result:

C:\Documents and Settings\Roger Gonzalez\Cookies\roger gonzalez@cnn.122.2o7[1].txt -> Spyware.Cookie.2o7 : Ignored
C:\Documents and Settings\Roger Gonzalez\Cookies\roger gonzalez@com[2].txt -> Spyware.Cookie.Com : Ignored
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Masterstats : Ignored
C:\Documents and Settings\Roger Gonzalez\Cookies\roger gonzalez@microsofteup.112.2o7[1].txt -> Spyware.Cookie.2o7 : Ignored
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Adserver : Ignored
C:\Program Files\Microsoft AntiSpyware\Quarantine\698B6BCB-AFEF-4A80-A103-201566\DB1E0B1C-4142-4C45-B5FA-C7E9F7 -> Adware.SaveNow : Ignored
HKLM\SOFTWARE\Classes\Interface\{F8ACA5A0-060A-478A-8368-1407780D2251} -> Dialer.Generic : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{308A04D3-084D-43AA-A3E6-0D12BCCA3CE6} -> Spyware.ISTBar : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{AD9B275B-E42D-4C7F-9FFB-29B5FB81688B} -> Dialer.Generic : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{031B6D43-CBC4-46A5-8E46-CF8B407C1A33} -> Spyware.CoolWebSearch : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0428FFC7-1931-45B7-95CB-3CBB919777E1} -> Spyware.KeenValue : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -> Spyware.WinFavorites : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -> Spyware.PopularScreensavers : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30192F8D-0958-44E6-B54D-331FD39AC959} -> Spyware.CoolWebSearch : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{669695BC-A811-4A9D-8CDF-BA8C795F261C} -> Spyware.PowerStrip : Cleaned with backup
HKU\S-1-5-21-796845957-2111687655-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A9AEE0DD-89E1-40EE-8749-A18650CC2175} -> Spyware.CoolWebSearch : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger gonzalez@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger gonzalez@paycounter[1].txt -> Spyware.Cookie.Paycounter : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger gonzalez@sexlist[1].txt -> Spyware.Cookie.Sexlist : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger gonzalez@sextracker[2].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Cookies\roger gonzalez@xxxcounter[2].txt -> Spyware.Cookie.Xxxcounter : Cleaned with backup
C:\Documents and Settings\Roger Gonzalez\Local Settings\Application Data\Microsoft\Internet Explorer\V0.26.dat -> Dialer.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\DeactivatedItems\AF222F21-972C-4512-8A4C-9E5FA9.asq -> Spyware.Thumper : Cleaned with backup
C:\Program Files\Screensavers.com\Installer\bin\ScreensaversInst.dll -> Spyware.Comet : Cleaned with backup
C:\WINDOWS\Cookies\roger [removed][1].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
C:\WINDOWS\Cookies\roger [removed][2].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
C:\WINDOWS\Cookies\roger gonzalez@preferences[1].txt -> Spyware.Cookie.Preferences : Cleaned with backup
C:\WINDOWS\Cookies\roger [removed][1].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
C:\WINDOWS\Cookies\roger [removed][2].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
C:\WINDOWS\Cookies\roger [removed][1].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
C:\WINDOWS\Cookies\roger [removed][3].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
C:\WINDOWS.001\Downloaded Program Files\CONFLICT.1\HDPlugin1015.dll -> Spyware.Browsertoolbar : Cleaned with backup
C:\WINDOWS.001\Downloaded Program Files\HDPlugin1015.dll -> Spyware.Browsertoolbar : Cleaned with backup
C:\WINDOWS.001\Downloaded Program Files\HDPlugin1019.dll -> Adware.Gator : Cleaned with backup
C:\WINDOWS.001\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.PornWare.PopCap.b : Cleaned with backup
F:\WINDOWS\Cookies\roger gonzalez@preferences[1].txt -> Spyware.Cookie.Preferences : Cleaned with backup
F:\WINDOWS\Cookies\roger [removed][2].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
F:\WINDOWS\Cookies\roger [removed][1].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
F:\WINDOWS\Cookies\roger [removed][1].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
F:\WINDOWS\Cookies\roger [removed][3].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
F:\WINDOWS\Cookies\roger [removed][1].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
F:\WINDOWS\Cookies\roger [removed][2].txt -> Spyware.Cookie.Porntrack : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@ad-logics[1].txt -> Spyware.Cookie.Ad-logics : Cleaned with backup
F:\WINDOWS.001\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
F:\WINDOWS.001\Cookies\roger [removed][1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@euniverseads[1].txt -> Spyware.Cookie.Euniverseads : Cleaned with backup
F:\WINDOWS.001\Cookies\roger [removed][2].txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
F:\WINDOWS.001\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
F:\WINDOWS.001\Cookies\roger [removed][2].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
F:\WINDOWS.001\Cookies\roger [removed]-logics[1].txt -> Spyware.Cookie.Ad-logics : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@2o7[3].txt -> Spyware.Cookie.2o7 : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@questionmarket[3].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
F:\WINDOWS.001\Cookies\roger gonzalez@com[3].txt -> Spyware.Cookie.Com : Cleaned with backup
F:\WINDOWS.001\Cookies\roger [removed][1].txt -> Spyware.Cookie.Pointroll : Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 09:37:42 PM, on 23/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS.001\System32\smss.exe
C:\WINDOWS.001\system32\winlogon.exe
C:\WINDOWS.001\system32\services.exe
C:\WINDOWS.001\system32\lsass.exe
C:\WINDOWS.001\system32\svchost.exe
C:\WINDOWS.001\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS.001\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS.001\Explorer.EXE
C:\WINDOWS.001\System32\tcpsvcs.exe
C:\WINDOWS.001\System32\snmp.exe
C:\WINDOWS.001\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS.001\system32\fxssvc.exe
C:\WINDOWS.001\system32\hplampc.exe
C:\WINDOWS.001\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS.001\system32\pctspk.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS.001\SYSTEM32\VirtualExpander\VirtualExpander.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS.001\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ewido anti-malware\SecuritySuite.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Documents and Settings\Roger Gonzalez\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS.001\system32\Userinit.exe
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Program Files\DAP\dapbho.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS.001\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [hplampc] C:\WINDOWS.001\system32\hplampc.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS.001\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS.001\SiSUSBrg.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS.001\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: VirtualExpander.lnk = C:\WINDOWS.001\SYSTEM32\VirtualExpander\VirtualExpander.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.com/support/downloads/s…119/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1126564477275
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/dlhelper/ve…n7/dlhelper.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?319
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2CAE366B-AC0E-486D-9F61-3D9A449F0BE6}: NameServer = 196.3.132.1,196.3.132.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{824677BE-35D4-4291-BA00-46CA45C12D60}: NameServer = 196.3.132.1,196.3.132.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{2CAE366B-AC0E-486D-9F61-3D9A449F0BE6}: NameServer = 196.3.132.1,196.3.132.4
O17 - HKLM\System\CS3\Services\Tcpip\..\{2CAE366B-AC0E-486D-9F61-3D9A449F0BE6}: NameServer = 196.3.132.1,196.3.132.4
O18 - Filter: text/html - {FA6D3514-3F40-47F3-B846-539C7ED25A24} - (no file)
O20 - Winlogon Notify: ComPlusSetup - C:\WINDOWS.001\System32\catsrvut.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #4
You are running HJT from a temporary file or desktop we will be cleaning out all of you temp. files latter you will need to make a new folder for HijackThis. Instructions can be found here.

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R3 - Default URLSearchHook is missing
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/dlhelper/ve…n7/dlhelper.cab

Click on Fix Checked when finished and exit HijackThis.

I see that you are running msconfig in /auto mode which means that you may have selectively removed some items in the past from the startup procedure.
This can be bad if they are malware, so we would like you to reenable those startup entries by doing the following:

Please click on start, then run, and type msconfig and then press enter.
When the window opens click on the startup tab and make sure there are checkmarks in every entry.
Then press ok until you are out of the program. If it asks to reboot, do not reboot.

Now please create a new Hijackthis Log and post it as a reply.
Post #5
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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