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Spyware / Malware / Virus Removal

Trojan Horse Infection

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Have run Latest AdAware SE and latest Spybot Search and Destroy and they find nothing. Running of AVG AntiVirus finds Trojans but cannot fix problem. AVG puts them in the virus vault but more keep popping up.

Attached is Hijack Log. Am running XP PRO. Wierd things going on while on internet. Home page has been hijacked to About.com and many wierd popups and Windows Security warnings (suspect false) asking if I want to know how to protect my computer.

Any help would be greatly appreciated. This is not my computer so I cannot answer as to history of problem. Owner says that problem may have started after downloading a picture from internet.

Logfile of HijackThis v1.99.0
Scan saved at 7:05:16 PM, on 1/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\syslm.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\system32\sysse.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\a-squared\a2guard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Viles\Internet Explorer\iexplore.exe
C:\program files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Class - {8BE3EDB0-AA55-CD1F-575D-499FFCAF6D33} - C:\WINDOWS\system32\mspo.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Class - {CE6391C4-346E-13E9-03A2-E8708CCA3B6A} - C:\WINDOWS\system32\ntpx.dll
O3 - Toolbar: &ESPN - {AE6F2894-AF10-4C9C-B16E-1DFC6FF8C0C6} - C:\program files\ESPN\Toolbar\DIGToolBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [sysse.exe] C:\WINDOWS\system32\sysse.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mfcsi.exe] C:\WINDOWS\mfcsi.exe
O4 - HKLM\..\RunOnce: [syslm.exe] C:\WINDOWS\system32\syslm.exe
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1109551413642
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\system32\sdkge.exe (file missing)
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Machine Debug Manager - Unknown - C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe (file missing)
O23 - Service: PC Tools Spyware Doctor - Unknown - C:\Program Files\Spyware Doctor\sdhelp.exe
Hi Siggyx,

Thanks for responding to my problem. I have downloaded the latest version of HijackThis and did another scan. The results are posted below. I am running between two computers to communicate this problem since the problem computer is so badly infected I have a hard time running on the internet. Hoping to hear from you soon.

Thanks again,

bigmak



Logfile of HijackThis v1.99.1
Scan saved at 11:02:38 AM, on 1/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\syslm.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\system32\sysse.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\a-squared\a2guard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~2\WinZip\winzip32.exe
C:\program files\hijackthis\HijackThis.exe
C:\program files\hijackthis\HijackThis.exe
C:\program files\hijackthis\HijackThis.exe
C:\program files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Class - {8BE3EDB0-AA55-CD1F-575D-499FFCAF6D33} - C:\WINDOWS\system32\mspo.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Class - {CE6391C4-346E-13E9-03A2-E8708CCA3B6A} - C:\WINDOWS\system32\ntpx.dll
O3 - Toolbar: &ESPN - {AE6F2894-AF10-4C9C-B16E-1DFC6FF8C0C6} - C:\program files\ESPN\Toolbar\DIGToolBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [sysse.exe] C:\WINDOWS\system32\sysse.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mfcsi.exe] C:\WINDOWS\mfcsi.exe
O4 - HKLM\..\RunOnce: [syslm.exe] C:\WINDOWS\system32\syslm.exe
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1109551413642
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\sdkge.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Machine Debug Manager (MDM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
The Fix:

Step#1:Getting Ready

(the reason Wordpad was chosen is that Notepad is sometimes deleted by this variant)


Please save these instructions to WordPad so that you have them accessible while following the steps. You also may want to print out these directions as the Internet will not be available.

After downloading the tools, you must disconnect from the internet totally, because staying connected while fixing will prevent the fix from working. Also please keep Internet Explorer and Outlook Express closed throughout as opening either will reinstall the infection.


To replace Internet Explorer to use during this fix, please use Internet Explorer once to download and install FireFox, to be used as your alternate browser throughout this fix.

Close Outlook Express and Internet Explorer for the duration of this fix

Read through all the instructions so that you can ask any questions now, before you disconnect from the Internet.

Please start by downloading the tools you will need to clean this infection with FireFox. If you have a problem or question with any please continue to follow the list step by step to the end and ask the questions when you are asked to reply. Just be sure to let us know what the problem was when you finally reply.


Step#2:Show All Hidden Files Very Important

Please download and open the following zip file. Double-click on the file inside the zip and when it asks you if you would like to merge the file into your registry, please answer yes. This will make sure all files are visible on your computer.
http://www.davehigham.zen.co.uk/downloads/xphidden.zip

Step#3:Download CWShredder Do Not Use Yet

1. Please Download the most recent version of CWShredder, from CWSInstall.exe

2. Check for Updates but please Do NOT use it yet



Step#4:Download About Buster Do Not Use Yet

1. Please download About:Buster from here: http://www.malwarebytes.org/AboutBuster.zip

2. Once it is downloaded extract it to c:\aboutbuster.





Step#5:Download Registrar Lite Do Not Use Yet

Another program to download is Registrar Lite for use later: Please download Registrar Lite and install it to C:\Program Files\RegLite\ . This is a registry editor that is very easy to use. Caution should be exercised when editing the registry as it is very easy to render a Computer unbootable by deleting the wrong key



Step#6:Download Ewido Security Suite Only For Windows 2000 and XP Do Not Use Yet
  • Download and install Ewido security suite
  • Right Click on the “E” icon in your taskbar and open Ewido Security Suite then click “update” to get the most recent definitions for it to use.
  • When it prompts you to update, click the OK button.
  • download the updates and when they are finished installing, close the window
  • Please Do Not Use It Yet

Step#6:Download A Registry File to Remove Registry Entries Do Not Use Yet
  • Please download the following zip file to your desktop:
    HSfix
  • Double Click on HSfix.zip and it will unzip to a new folder it makes on your desktop, called HSfix
  • Do Not Use It Yet


Please disconnect from the Internet




Step#7:Disable The Bad Service ** Very Important!!**
  • Reboot your computer into Safe Mode by tapping F8 while booting up and continue for the rest of the fix in SAFE MODE
  • Click on start > control panel > administrative programs or could be administrative tools > services. Look for a service called Workstation NetLogon Service . Double click on that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.

Step#8:Stop The Running Processes



Press control-alt-delete to get into the task manager and end the following processes if they exist:

sdkge.exe
sysse.exe
mfcsi.exe
syslm.exe

Step#9:Use HijackThis to Delete About Blank Bad Files

I now need you to delete the following files:





If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

C:\WINDOWS\wvlmg.dll
C:\WINDOWS\system32\mspo.dll
C:\WINDOWS\system32\ntpx.dll
C:\WINDOWS\system32\sysse.exe
C:\WINDOWS\mfcsi.exe
C:\WINDOWS\system32\syslm.exe
C:\WINDOWS\system32\sdkge.exe


Step#10:Cleaning With HijackThis

Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and click 'fix checked' button when ready (some may be gone after uninstalling some programs):



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Class - {8BE3EDB0-AA55-CD1F-575D-499FFCAF6D33} - C:\WINDOWS\system32\mspo.dll (file missing)
O2 - BHO: Class - {CE6391C4-346E-13E9-03A2-E8708CCA3B6A} - C:\WINDOWS\system32\ntpx.dll

O4 - HKLM\..\Run: [sysse.exe] C:\WINDOWS\system32\sysse.exe
O4 - HKLM\..\Run: [mfcsi.exe] C:\WINDOWS\mfcsi.exe
O4 - HKLM\..\RunOnce: [syslm.exe] C:\WINDOWS\system32\syslm.exe

O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\sdkge.exe (file missing)



click "fix checked"


Step#11: Backup The Registry

In the next step we are going to remove a service that gets installed by this malware.

1. Open Registrar Lite and run it.

2. Copy and paste the bold text below into the address bar of Registrar Lite:(this is making a Registry backup for safety in case of error)

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\

Go to File> Export and and save as (in the C:\Program Files\Registrar Lite (Reglite) folder):

1.) Winkey.reg (Save as type: regedit4 .reg type)
2.) Winkey.hiv (Save as type: Scroll to select-regetd32/WinAPI *hiv *dat files)


Step#12: Use the HSfix.reg file
  • Navigate to the HSfix folder on your Desktop
  • Then double-click on the HSfix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.
  • if you have a popup from any of your protection programs asking if you want to make a change to the registry, say Yes or Accept it

Step#13:Fixing With CWShredder
  • CLOSE ALL WINDOWS except CWShredder
  • Run the program by clicking 'fix' and letting it fix all CWS remnants.

Step#14:Fixing With About Buster

This is the step where we will use About:Buster that you had downloaded previously.
  • Navigate to the c:\aboutbuster directory
  • double-click on aboutbuster.exe
  • When the tool opens press the OK button, then Start button, then the OK button
  • then finally the Yes button. It will start scanning your computer for files.
  • If it asks if you would like to do a second pass, allow it to do so.
  • Post the log file in your next reply

Step#15:Scan With Ewido Security Suite
  • Launch Ewido again
  • Click on Scanner>Complete System Scan.
  • Let the program scan your PC.
  • When the scan asks to clean files click OK.
  • When scan is completed, click Save report. to your desktop.
  • Post the report in your next reply.

Reboot your computer back to normal mode and

Reconnect To The Internet



Step#16:Scan and Post a New HJT log with other logs
  • Scan again with HijackThis.
  • Post your logs from HijackThis, About Buster, and Ewido Security Suite here in this thread with any questions or problems that you have run into.
  • There are still some steps that are necessary to clear out all of the malware. There will be necessary files that it has deleted that will need to be replaced.
Good Luck!
Dear Siggyx, Received your instructions. How do you keep all that stuff up in your noggin? It will probably be tomorrow before I can execute the instructions and get back to you. Thanks again for your excellent response time. bigmak
Dear Siggyx,

Got thru your instructioms and had the following problems/questions as I went along. I will present them in chronological order as best as possible.

Step#14

At end of Aboutbuster runs 1 and 2 I got the message, "Run-Time error 339 'Componet 'COMCT32.ocx' or one of it's dependencies not correctly registered: A file is missing or invalid." And I could not get a log of the items it removed, although I did observe it removing items during the execution of the program.

Step#15

Got an "error opening" message on Ewido. I reopened Firefox and downloaded Ewido again and scan ran OK and I removed infections. Log of this run is posted below.

Did not try Internet Explorer.

Let me know if you need any more info and how I should proceed further.

Thanks again,

bigmak

__________________________________________________
ewido anti-malware online scanner
http://www.ewido.net
__________________________________________________


Name: Spyware.Cookie.Qksrv
Path: C:\Documents and Settings\Iman\Cookies\iman@qksrv[2].txt
Risk: Medium

Name: Spyware.MiniBug
Path: HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C}
Risk: High

Name: Spyware.CoolWebSearch
Path: HKLM\SOFTWARE\Classes\CLSID\{676575DD-4D46-911D-8037-9B10D6EE8BB5}
Risk: High

Name: Spyware.CoolWebSearch
Path: HKU\S-1-5-21-1220945662-854245398-1708537768-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CE6391C4-346E-13E9-03A2-E8708CCA3B6A}
Risk: High

Name: Spyware.Cookie.Atdmt
Path: :mozilla.12:C:\Documents and Settings\Iman\Application Data\Mozilla\Firefox\Profiles\hsm0t0uo.default\cookies.txt
Risk: Medium

Name: Spyware.Cookie.Mediaplex
Path: :mozilla.13:C:\Documents and Settings\Iman\Application Data\Mozilla\Firefox\Profiles\hsm0t0uo.default\cookies.txt
Risk: Medium

Name: Not-A-Virus.Downloader.Win32.DigStream.a
Path: C:\program files\DIGStream\digstream.exe
Risk: High

Name: Downloader.Agent.bc
Path: C:\RECYCLER\S-1-5-21-1220945662-854245398-1708537768-500\Dc1.dll
Risk: High

Name: Downloader.Agent.td
Path: C:\RECYCLER\S-1-5-21-1220945662-854245398-1708537768-500\Dc2.exe
Risk: High

Name: Trojan.Agent.bi
Path: C:\RECYCLER\S-1-5-21-1220945662-854245398-1708537768-500\Dc3.exe
Risk: High



Logfile of HijackThis v1.99.1
Scan saved at 4:56:57 PM, on 1/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\a-squared\a2guard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\program files\Mozilla Firefox\firefox.exe
C:\program files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &ESPN - {AE6F2894-AF10-4C9C-B16E-1DFC6FF8C0C6} - C:\program files\ESPN\Toolbar\DIGToolBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1109551413642
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Machine Debug Manager (MDM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
Scan with hijackthis and put a check beside these lines and choose FIX

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\wvlmg.dll/sp.html#28129%resultposition.net

R3 - Default URLSearchHook is missing

Lets do some cleaning.

Download ccleaner from the link below, save it to your desktop. Open ccleaner and click on run ccleaner at the bottom right.

http://www.majorgeeks.com/download4191.html

Next download Regseeker from the link below. Save it to your destop. Open Regseeker and click on clean registry, next click ok. Once the scan is complete make sure the make backups is checked and then select all and delete it.

http://www.majorgeeks.com/download2579.html

NEXT

Click here to run ActiveScan.
Once you are on the Panda site click the Scan your PC button
A new window will open…click the Check Now button
Enter your Country
Enter your State/Province
Enter your e-mail address and click send
Select either Home User or Company
Click the big Scan Now button
If it wants to install an ActiveX component allow it
It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
When download is complete, click on My Computer to start the scan
When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Paste the contents of the Panda scan report along with a new HijackThis Log in your next reply.
Hi Siggyx,

Performed your last instructions. Attached is new HJT log and Panda Scan log. Just for your info, Your "here" link for ActiveScan is not functional. I had to navigate to the Panda site. Also, After the scan on Regseeker is complete it took me a while to figure out how to delete the entries it found. The answer is that after the 'Select All', a right mouse click in the entry pane will get the popup menu which shows the delete function. Had to use Internet Explorer for ActiveScan since ActiveScan does not support Firefox browser.

Hoping to hear from you soon,

bigmak


Logfile of HijackThis v1.99.1
Scan saved at 3:05:05 PM, on 1/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\a-squared\a2guard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Viles\Internet Explorer\iexplore.exe
C:\program files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &ESPN - {AE6F2894-AF10-4C9C-B16E-1DFC6FF8C0C6} - C:\program files\ESPN\Toolbar\DIGToolBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1109551413642
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe



Panda ActiveScan results log:

Incident Status Location

Spyware:spyware/petro-line Not disinfected C:\Documents and Settings\Iman\Favorites\SITES ABOUT\Ab scissor.url
Adware:adware/searchaid Not disinfected C:\Documents and Settings\Iman\Favorites\Only sex website.url
Adware:adware/cws.aboutblank Not disinfected Windows Registry
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Iman\Application Data\Mozilla\Firefox\Profiles\hsm0t0uo.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Iman\Application Data\Mozilla\Firefox\Profiles\hsm0t0uo.default\cookies.txt[]
Step#1:Restore Deleted System Files

Now we need to see if we need to restore some deleted files:Please check for the following files using the Windows Search Engine:
  • control.exe
  • rundll32.exe
  • wmplayer.exe
  • msconfig.exe
  • notepad.exe
  • shell.dll
  • SDHelper.dll
If any are missing or not working properly then you can download new copies from
Merijn's Files and following the instructions at that site to have them where they belong for your OS.
  • If you are having any difficulty with Notepad, please go to Merijn's Files and choose 'Windows Files' from the menu on the left hand side of the page. Then choose 'Notepad' from the list and download it to C:\Windows and C:\Windows\System32
  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.
  • This infection often deletes some system files that need to be replaced. The most frequent one it deletes is shell.dll in Win2K or XP. In XP there are two copies of this file, one in Windows (WINNT) and one in Windows\System32. It does not delete the one in Windows\System so it does not affect Win9x/ME. If you find it missing, please copy the shell.dll from c:\windows\system32\dllcache into both \Windows (WINNT) and Windows\System32 .
  • The other system file which is most frequently deleted is control.exe. Please check to make sure that you have this file and it is the correct size. If not Please check for the existence of this file by going to to Merijn's Files (sdhelper) and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to the information at this website. The control.exe is more often deleted in Win9x/ME.
  • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button
Step#2:Download CCleaner
  • Download Ccleaner to clean temp files from your computer.
  • Double click on Ccleaner to install the program, with its default settings, selecting language and agreeing to the license agreement.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • Click Options > Advanced and uncheck "Only delete files in Windows Temp folders older than 48 hours".



    Step#3:Complete An Online AntiVirus Scan

    Run an online antivirus scan at:

    Trend Micro-Housecall Online AV

    Reboot



    Step#4:Find the Infected Files On Your Hard Drive
    • Navigate to C:\Windows
    • look for files that were created at the approximate time and date as the infection occurred.
    • look for those that end in exe, DAT and DLL and if found, right click on the file and check properties. Legitimate files should be copyrighted by Microsoft
    • if you determine they are bad files, right click on them and choose delete
    • Navigate to C:\Windows\System or C:\Windows\System32 (depending on the OS) and repeat each of the above steps to check for those ending in exe, DAT and/or DLL
    • if the above files will not delete, then make a new folder on your desktop by right clicking on the desktop and choosing New > Folder. Name the folder CWS Files.
    • Move the files from C:\Windows or C:\Windows\System or C:\Windows\system32
      to the new folder CWS Files.
    Step#5:Using your Windows CD to replace System Files

    ** In cases where many system files are missing you have no alternative but to have them insert their Windows OS disk and run sfc /scannow from the Run box if able or from Recovery Console if not able to get into windows



    Step#6:Scan And Post a New HijackThis Log

    1. Scan again with HijackThis

    2. POST your log file using Add Reply to see what is left to fix.
Hi Siggyx,

I completed all you gave me except the running of Hoster. When I downloaded Hoster.zip and tried to unzip it, Winzip said it was 'not a valid archive' and to try downloading it again which I did with the same results.

Other than that I completed all the steps. See HJT log attached. Why does HJT say 'MSIE Unable to get Internet Explorer version' ?

Logfile of HijackThis v1.99.1
Scan saved at 11:38:58 PM, on 1/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\a-squared\a2guard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\program files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &ESPN - {AE6F2894-AF10-4C9C-B16E-1DFC6FF8C0C6} - C:\program files\ESPN\Toolbar\DIGToolBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1109551413642
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Machine Debug Manager (MDM) - Unknown owner - (no file)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
Hi Siggyx, As far as I can tell, the system seems to be running fine after the last fixes. As I stated earlier in one of my posts,this machine belongs to an extreme computer neophyte friend of mine. I usually can fix most of the problems I run into but this one was so jazzed up that I needed help from an expert like you. I cannot tell you how much I appreciate the help you have given me. I plan to give the computer back to her with with AdAware, Spybot, and AVG installed along with instructions on each and also instructions on avoiding scam downloads from the Internet. Do you have any further instructions or recommendations for me? bigmak
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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http://forums.tomcoyote.org/index.php?showtopic=31418

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