What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Am I Clean Yet?

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Have had bad problems recently with malware adverts and trojans.

Have run AVG and ad aware which seems to have cleared most of the problems, but still pick up many critical objects in scans - even after a few seconds of web browsing.

Can anyone see any problems in my enclosed log file?

Logfile of HijackThis v1.99.1
Scan saved at 22:58:34, on 28/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\PRISMSTA.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\Main\Desktop\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [] C:\WINDOWS\Options\OEMReset.exe /Audit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121961571269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131405557953
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Post #2
Hello Iain, :D

Welcome to the forum, sorry about the delay but we are just swamped with logs from posters who are infected with malware and viruses.

You have a worm on your system that we need to get rid of.

You may want to print out the instructions as you will have to reboot into Safemode for the fix to work.

DO THIS FIRST
Your HIJACKTHIS program is current, but it is very important that it resides in its own folder.
We will use Hijackthis (HJT) to make changes to your system and HJT will make backups of those changes,
If HJT is not in its own folder, those backups could be lost.

Easy to fix,
* just go to MY COMPUTER > YOUR C:\ DRIVE and create a new folder and name it HIJACKTHIS .
* Now scroll to where you have HJT currently, right click on the HJT icon and select CUT .
* Now open the new folder you just created and right click within that folder and select PASTE .
* Now HJT should reside in C:\HIJACKTHIS\HIJACKTHIS.EXE



SHOW HIDDEN FILES AND FOLDERS

* Click on MY COMPUTER
* Then on your C: Drive
* Then to TOOLS/ FOLDER OPTIONS/ VIEW
* Choose the radio button to SHOW HIDDEN FILES AND FOLDERS
* Take the checkmark out of HIDE EXTENSIONS FOR KNOWN FILE TYPES
* Then APPLY/ OK

* Don't forget to reverse this once your computer is clean



Reboot your computer into Safemode

* Go to START/ SHUT OF YOUR COMPUTER/ RESTART
* As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
* Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
* Then press the ENTER KEY ON YOUR KEYBOARD

While in Safemode,

* Go to Start> Run and type in SERVICES.MSC.
* When it opens, scroll down and look for Mouse Click Monitor
* Right click on it and click on STOP SERVICE
* Then change the startup type to DISABLED
* Close out Services.

Now Open HJT and go to Misc Tools> Delete an NT Service
Type this in Mouse Click Monitor and click OK

Then in HJT go to Scan Only, put a checkmark by this line, close all windows, the only window you should have open is HJT and click on Fix Checked

* O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)

Now look for this file and delete it if it is still present

C:\WINDOWS\System32\mousecm.exe <– This file in Red

Reboot normally and post a new HJT log please and let me know how your system is running at the moment.
Post #3
Carried out fixes - new log below.
Any info. on the worm mentioned?
Sorry about delay in replying.
Many thanks again - Iain

Logfile of HijackThis v1.99.1
Scan saved at 21:42:29, on 14/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\PRISMSTA.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [] C:\WINDOWS\Options\OEMReset.exe /Audit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121961571269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131405557953
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Post #4 last edited
Iain,

The virus is still there, did you follow my instructions and run the fix from Safemode ??, most of these things cant be fixed in normal mode. When you ran SERVICES.MSC was Mouse Click Monitor present???

Lets do this..

Download Stinger to your desktop, this link includes a tutorial, but don't run it yet.


We need to Disable System Restore we will reenable this when were done.

* Right Click on MY COMPUTER
* Click on PROPERTIES
* Click on the SYSTEM RESTORE TAB
* Check TURN OFF SYSTEM RESTORE ON ALL DRIVES
* Click APPLY / OK

Please download ewido security suite it is a free version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates
Once the updates are installed do the following:
  • Close out Ewido

    Reboot your computer into Safemode

    * Go to START/ SHUT OF YOUR COMPUTER/ RESTART
    * As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
    * Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
    * Then press the ENTER KEY ON YOUR KEYBOARD

    Now open up Ewido
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Close ewido security suite.

While in Safemode, click on Stinger to run it. Have it scan your C:\ Drive.


While still in Safemode, open HJT Scan Only and fix these entries.

O4 - HKLM\..\Run: [] C:\WINDOWS\Options\OEMReset.exe /Audit
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)

Now look for and delete this file if it is still present.
C:\WINDOWS\System32\mousecm.exe

Reboot normally and post the log from Ewido and a new HJT log.

Ken :D
Post #5
Ken 545 Many thanks for the prompt reply. Just to clarify previous fix: Carried out fix in safe mode, when I ran services.msc - mouse click monitor was there but was stopped - the only option with r.clicking was to start, so I left it as it was, otherwise I carried out your instructions to the letter. Don,t know if this info. helps you any. Will carry out new fix in your last post over next couple of days and post new HJT log. Thanks again for your help and advice. Regards Iain
Post #6
Ken,

Carried out your fixes as advised,
Ewido found 36 infected files and cleaned them (mainly cookies),
Stinger picked up a worm and clened that also.

Sorry about the delay in replying and thanks once again for your help, my latest logs are below:

———————————————————
ewido anti-malware - Scan report
———————————————————

+ Created on: 22:39:22, 21/12/2005
+ Report-Checksum: A79C863

+ Scan result:

:mozilla.9:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.33:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.37:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.38:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.40:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.42:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.43:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
:mozilla.44:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.45:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.46:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.48:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.50:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexlist : Cleaned with backup
:mozilla.51:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexlist : Cleaned with backup
:mozilla.52:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexlist : Cleaned with backup
:mozilla.53:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexlist : Cleaned with backup
:mozilla.54:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.55:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.56:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.57:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.58:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.59:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.60:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.61:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.62:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.63:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.65:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Paycounter : Cleaned with backup
:mozilla.69:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
:mozilla.70:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
:mozilla.71:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.72:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.75:C:\Documents and Settings\Main\Application Data\Mozilla\Firefox\Profiles\3sxqznl1.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup


::Report End


Logfile of HijackThis v1.99.1
Scan saved at 23:20:30, on 21/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121961571269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131405557953
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Post #7
Hello Iain,

Your log looks good except for this item and it has to go someway somehow :rant2:

Open up HJT > Misc Tools > Delete an NT Service and copy and paste this in to the box that says NT Service to Delete C:\WINDOWS\System32\mousecm.exe , then click on OK.

Then while in HJT go to Scan Only and remove this line
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)

Reboot your computer and post a new HJT log and let me know how your system is running at the moment.

Ken :D
Post #8
Hi Ken,

Back online after festivities - hope you had a good one!

To summarise my position now:

Tried Open up HJT > Misc Tools > Delete an NT Service and copy and paste this in to the box that says NT Service to Delete C:\WINDOWS\System32\mousecm.exe , then click on OK.

I then get an error message Service C:\WINDOWS\System32\mousecm.exe not found in registry.Make sureyou entered the short name of the service.,vbExclamation

Also when I the try Then while in HJT go to Scan Only and remove this line
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)
It seems to delete the line ok, but the line is still there when scanning after deletion.

Despite this my PC seems to be running fine and I only seem to be picking up a normal amount of spyware with adaware and ewido scans at the moment.

My latest log is below


Logfile of HijackThis v1.99.1
Scan saved at 23:37:48, on 04/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\PRISMSTA.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121961571269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131405557953
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Post #9
Iain,

Welcome back, lets do this…

Go to Start> Run and type in services.msc > Enter. When the services tab opens up, scroll down to Mouse Click Monitor Right click on it and click on STOP Service , then click on Properties and change the startup type to Disabled. Close out the program. There is a possibiltiy that if this doesn't work you may have to do this in Safemode. But try in normally first.

Reboot into Safemode

Run HJT Scan Only , and fix this line with HJT.
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)

While in Safemode, look for and delete this file in RED
C:\WINDOWS\System32\mousecm.exe

Reboot normally and post a new HJT log please.

Ken :D
Post #10
A pologies once again for the delay, but work seems to be taking up all of my spare time.
However have had a few moments to try your last fix.

When I try
Go to Start> Run and type in services.msc > Enter. When the services tab opens up, scroll down to Mouse Click Monitor Right click on it and click on STOP Service , then click on Properties and change the startup type to Disabled. Close out the program. There is a possibiltiy that if this doesn't work you may have to do this in Safemode.

When I right click on the Mouse Click Monitor the only option I can use is to start the service as it seems to be stopped already (this happens when I try in Safe Mode also).

When I then try to fix the 023 mouse click monitor line with HJT - it appears to delete the line ok - but it is still present in the latest scan.

When I search the computer for mousecm .exe I also get 0 results.

I then opened regedit and scanned for mousecm and found two matches in a folder called 0000 within an entry under Legacy-Mousecm.

I have not altered anything in the registry yet - should I consider deleting these keys from the registry?

My PC still seems to be running fine at the moment - what do you think?

My Latest HJT log below:

Logfile of HijackThis v1.99.1
Scan saved at 00:00:14, on 26/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\hijack this\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121961571269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131405557953
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Post #11 last edited
Iain,

It looks like you ran HJT in Safemode to post the log, I need you to run HJT in Normal mode next time you post a log as it is not showing me the whole picture.

FYI,
This is why its important to get rid of this thing.

Mouse Click Monitor <– W32/Sdbot-ZQ worm

http://castlecops.com/o23list-795.html <– Read about it here


This is what it does

* Allows others to access the computer
* Steals information
* Downloads code from the internet
* Exploits system or software vulnerabilities
* Used in DOS attacks (Denial of Service )




Open up HJT > Mics. Tools > Delete an NT Service

Copy and paste this in Mouse Click Monitor

Then click OK
It will ask you to reboot, do so , if not reboot on your own.


Open HJT Scan Only and remove both these lines of present.

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)

Reboot again and post a new log.


Ken :D
Post #12
my new log is below

Logfile of HijackThis v1.99.1
Scan saved at 22:45:11, on 08/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\PRISMSTA.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121961571269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131405557953
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Post #13 last edited
Iain,

Its still there and has to go.

Lets run through the steps making sure we are doing them correctly. I have had other posters remove this with no problems.


We must stop, disable and delete an added service (023)



Go to Start > Run and type in Services.msc then click OK
Click the Extended tab.
Scroll down until you find the service.
Service: Mouse Click Monitor
Click once on the service to highlight it.
Click Stop

Right-Click on the service.
Click on 'Properties'
Select the 'General' tab
Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
From the drop-down menu, click on 'Disabled'
Click the 'Apply' tab, then click 'OK'

The service is now stopped and disabled.




We will now delete the service:

* Open HJT
* Click on Config>>Misc Tools>>Delete an NT Service
* Type mousecm in the space provided and click OK
* The program will ask you to REBOOT — Accept



Now REBOOT into SAFE MODE

Using Windows Explorer, locate and DELETE the following file (if it still is present):

C:\WINDOWS\System32\mousecm.exe

REBOOT back into Normal Mode





Download Pocket Killbox

* Open Pocket Killbox
* Copy and paste this entire path into Full Path of File to delete
C:\WINDOWS\System32\mousecm.exe
* Set it to Delete on Reboot
* Tick the box that says End Explorer shell while killing file
* Click on the Red circle with the white X
* It will ask you to confirm the deletion…Say yes
* It will ask you to reboot, say yes

Open HJT Scan Only, and fix this line if still present.
O23 - Service: Mouse Click Monitor (mousecm) - Unknown owner - C:\WINDOWS\System32\mousecm.exe (file missing)

Finnaly post a new HJT log and if its not gone I am going to have to look further for its removal.

Ken :D
Post #14
Hi Ken thanks again for your patience and persistance - looks like we might have cracked it this time!
Carried out fixes and my new log is enclosed

Logfile of HijackThis v1.99.1
Scan saved at 19:02:06, on 10/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\PRISMSTA.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121961571269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131405557953
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Post #15
Iain,

Well done :thumbup: I'm glad you didn't bomb out on me yourself. Your log looks clean so unless you have any other issues, I am going to give you some tips and free programs to install to help keep you more secure on the internet.

Before we start, this line here is for using multiple monitors on one system and is known to cause problems, if you use and need it, leave it alone, if not you can fix it with HJT.

O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook


* Download and Install CCleaner,
* Click on RUN TOOL
* This program is safe to run, but it will delete your cookies, so if there are any you want to keep,
* Go to Options> Cookies and move any you want to keep from the left window to the right window.

* When you run the Issues Scan before you click on Remove Selected Issues, it will ask you to backup the registry, Say Yes.



* Go to My Computer/ C:/ Windows/ Prefetch and remove all the contents of the Prefetch Folder.
But not the Prefetch folder itself.



* Open INTERNET EXPLORER
* Click on the TOOLS MENU
* Then INTERNET OPTIONS
* At the GENERAL TAB (which should be the first tab you are currently on),
* click on the DELETE FILES BUTTON and put a checkmark in DELETE ALL OFFLINE CONTENT.
* Then press the OK BUTTON . This may take quite a while, so do not be alarmed with how long it takes.
* When it is done, your Temporary Internet Files will now be deleted.


Now Empty your Recycle Bin


System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

* Right-click My Computer.
* Click Properties.
* Click the System Restore tab.
* Check Turn off System Restore on all Drives.
* Click Apply, and then click OK.

Reboot your System


Turn ON System Restore.


* Right-click My Computer.
* ClickProperties.
* Click the System Restore tab.
* UN-Check Turn off System Restore on all Drives.
* Click Apply, and then click OK.


* Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
You can name the restore point anything you like, something that you can remember


* Make sure that your ANTI-VIRUS SOFTWARE is up to date and run a full scan at least once aweek.

* Here are Free Anti-Virus Programs if you need one

AVG Free Edition
AntVir Personal Edition


* Spybot Search and Destroy 1.4
Check for Updates/ Immunize and run a Full System Scan on a regular basis.

* Ad-Aware SE Personal 1.06
Check for Updates and run a Full System Scan on a regular basis.

* Spyware Blaster It will prevent most spyware from ever being installed.

* Spyware Guard It offers realtime protection from spyware installation attempts.

* Win Patrol This program will warn you when any changes are being made to your system and
give you the option to deny the change.

* IE- Spyad IE-Spyad places over 4000 web sites and domains
in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed,
although you will still be able to connect to the sites.

* Firefox Browser
It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use
them both. When it asks you if you want it to be your default browser, say NO and take the checkmark out of the box to ask you again. After you use this
for awhile, you will want to make it your default.

* Thunderbird Mail There companion mail program was highly favored in PCWorld Magazine,
this has a good spam filter and is more secure than Outlook Express.

* Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't
access the internet without it.

* WINDOWS UPDATES - Enable Automatic Updates
Right click on MY COMPUTER/Click on PROPERTIES/ AUTOMATIC UPDATES and put a mark in the radio button
DOWNLOAD UPDATES FOR ME BUT LET ME CHOOSE WHEN TO INSTALL THEM.

* Go to START/ CONTROL PANEL> PERFORMANCE AND MAINTENANCE> REARRANGE ITEMS ON YOUR HARD DISK TO MAKE PROGRAMS RUN FASTER
This is the Windows Disk Defragger, run this maybe once or twice a month to keep your system running good. The first time you run it, it may take awhile.


Thanks for using Tom Coyote, I will leave this thead open for a few days in case you have any other questions.

Ken :D

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI