Sunnygal
Topic Starter
I would greatly appreciate any help you can give me with this problem. I ran Symantec's FixVundo.exe and it did not fix it.
Here is my log:
Thanks!
Logfile of HijackThis v1.99.1
Scan saved at 10:43:06 AM, on 11/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\AGRSMMSG.exe
D:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
D:\Program Files\MediaLife\MediaLifeService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
D:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\Linda Simon\Desktop\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.ebay.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine",
"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearch
plugins%5CSBWeb_01.src"); (C:\Documents and Settings\Linda
Simon\Application Data\Mozilla\Profiles\default\bm53nu69.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {CE70731D-F28D-4D81-9D61-C8EE60378401} -
C:\WINDOWS\system32\gebyw.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control
Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [ezShieldProtector for Px]
C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program
files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO
Recovery\PartSeal.exe
O4 - HKLM\..\Run: [gcasServ] "D:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MediaLifeService] "D:\Program
Files\MediaLife\MediaLifeService.exe"
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program
Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = D:\Program
Files\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\MS Office
2K\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C}
(MiniBugTransporterX Class) -
http://wdownload.weatherbug.com/minibug/tr…ugTransporter.c
ab?
O16 - DPF: {B69F2A98-E470-11D3-AFA3-525400DB7692} (Actimage Pattern
Control) - http://ib.armstrong.com/ib/databases/actimage30717.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj
Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?319
O20 - Winlogon Notify: gebyw - C:\WINDOWS\system32\gebyw.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec
Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec
AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program
Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program
Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VAIO Media Music Server
(VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe"
/Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO
Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP)
(VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe"
/Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony
Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP
(file missing)
O23 - Service: VAIO Media Music Server (UPnP)
(VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server
(VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program
Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP)
(VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe"
/Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony
Corporation\VAIO Media Platform\2.0"
/RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP)
(VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server
(VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe"
/Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO
Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP)
(VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe"
/Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony
Corporation\VAIO Media Platform\2.0"
/RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP)
(VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
Here is my log:
Thanks!
Logfile of HijackThis v1.99.1
Scan saved at 10:43:06 AM, on 11/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\AGRSMMSG.exe
D:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
D:\Program Files\MediaLife\MediaLifeService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
D:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\Linda Simon\Desktop\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.ebay.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine",
"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearch
plugins%5CSBWeb_01.src"); (C:\Documents and Settings\Linda
Simon\Application Data\Mozilla\Profiles\default\bm53nu69.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {CE70731D-F28D-4D81-9D61-C8EE60378401} -
C:\WINDOWS\system32\gebyw.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control
Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [ezShieldProtector for Px]
C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program
files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO
Recovery\PartSeal.exe
O4 - HKLM\..\Run: [gcasServ] "D:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MediaLifeService] "D:\Program
Files\MediaLife\MediaLifeService.exe"
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program
Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = D:\Program
Files\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\MS Office
2K\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C}
(MiniBugTransporterX Class) -
http://wdownload.weatherbug.com/minibug/tr…ugTransporter.c
ab?
O16 - DPF: {B69F2A98-E470-11D3-AFA3-525400DB7692} (Actimage Pattern
Control) - http://ib.armstrong.com/ib/databases/actimage30717.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj
Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?319
O20 - Winlogon Notify: gebyw - C:\WINDOWS\system32\gebyw.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec
Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec
AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program
Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program
Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VAIO Media Music Server
(VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe"
/Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO
Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP)
(VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe"
/Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony
Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP
(file missing)
O23 - Service: VAIO Media Music Server (UPnP)
(VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server
(VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program
Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP)
(VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe"
/Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony
Corporation\VAIO Media Platform\2.0"
/RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP)
(VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server
(VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe"
/Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO
Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP)
(VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe"
/Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony
Corporation\VAIO Media Platform\2.0"
/RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP)
(VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program
Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
