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seeking help with trojan.vundo


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8 replies to this topic

#1 Bobbles

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Posted 27 November 2005 - 10:36 AM

I'm having trouble with a computer that has become essentially inopperable. In normal mode it is impossibly slow (2-5 minutes to open a window, etc). The computer funstions better in Safe Mode, but after a while the desktop (and start button) disappear and I can't get them back, which has been requiring me to repeatedly shut down and restart in Safe Mode. Norton detected a virus it identified as trojun.vundo. Symantec's removal tool did not work (it did not find trojan.vundo). Likewise, the manual removal instructions from symantec were of no assistance (the registry entries it said to delete did not exist).

I managed to update my antivirus software definitions and do a scan in safe mode. Trojan.vundo was detected and "successfully removed" (repair and quarantine both failed), but this has not solved my problems.

I noticed that the antivirus identified the virus as being located in c:\windows\system32\sstqr.dll so I checked another computer (I'm running XP Home on both) and could not locate this file. I did a Google search for "sstqr.dll" and found this forum, including a successful resolution of what appears to be an identical problem (see http://www.pchelpfor...lp-please.html).

I had never heard of Hijack This, but I found it and copied it to the desktop of my sick computer (along with Process Explorer and KillBox in case they will be helpful in this process).

I installed Hijack This to my sick computer (c:\program files\Hijack This) and ran it in Safe Mode. Following is the log from that scan:

Logfile of HijackThis v1.99.1
Scan saved at 11:16:14 AM, on 11/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hijack this\HijackThis.exe
C:\WINDOWS\explorer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com...de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.symantec.com/techsupp/oem/
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\awvvv.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\sstqr.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QBReminderFlash] "C:\Program Files\Intuit\QuickBooks 2005\Atom\QBReminder.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - Winlogon Notify: awvvv - C:\WINDOWS\SYSTEM32\awvvv.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: sstqr - C:\WINDOWS\system32\sstqr.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I'm nervous about following the instructions from the successful post I identified above without some assistance and additional confidence that that fix is appropriate to my problem.

I'd be grateful for any assistance with this issue.

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#2 Micah_6:8

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Posted 27 November 2005 - 10:44 AM

Download L2mfix from one of these two locations:

l2mfix.exe (© Shadowwar)

l2mfix.exe (© Shadowwar)

Save the file to your desktop and <double-click> l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop.

<double-click> l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing <enter>.

This will scan your computer and it may appear nothing is happening, then, after a minute or 2, Notepad will open with a log.

Copy/paste the contents of that log into this thread.


IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder unless you are asked to do so!

Micah 6:8 He hath shewed thee, O man, what is good; and what doth the LORD require of thee, but to do justly, and to love mercy, and to walk humbly with thy God?

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#3 Bobbles

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Posted 27 November 2005 - 11:52 AM

Here it is . . . L2MFIX find log 1.99 These are the registry keys present ********************************************************************************** Winlogon/notify: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\awvvv] "Asynchronous"=dword:00000001 "DllName"="awvvv.dll" "Impersonate"=dword:00000000 "Logon"="Logon" "Logoff"="Logoff" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain] "Asynchronous"=dword:00000000 "Impersonate"=dword:00000000 "DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\ 6c,00,00,00 "Logoff"="ChainWlxLogoffEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet] "Asynchronous"=dword:00000000 "Impersonate"=dword:00000000 "DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\ 6c,00,6c,00,00,00 "Logoff"="CryptnetWlxLogoffEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll] "DLLName"="cscdll.dll" "Logon"="WinlogonLogonEvent" "Logoff"="WinlogonLogoffEvent" "ScreenSaver"="WinlogonScreenSaverEvent" "Startup"="WinlogonStartupEvent" "Shutdown"="WinlogonShutdownEvent" "StartShell"="WinlogonStartShellEvent" "Impersonate"=dword:00000000 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui] @="" "DLLName"="igfxsrvc.dll" "Asynchronous"=dword:00000001 "Impersonate"=dword:00000001 "Unlock"="WinlogonUnlockEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp] "DLLName"="wlnotify.dll" "Logon"="SCardStartCertProp" "Logoff"="SCardStopCertProp" "Lock"="SCardSuspendCertProp" "Unlock"="SCardResumeCertProp" "Enabled"=dword:00000001 "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule] "Asynchronous"=dword:00000000 "DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\ 6c,00,6c,00,00,00 "Impersonate"=dword:00000000 "StartShell"="SchedStartShell" "Logoff"="SchedEventLogOff" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy] "Logoff"="WLEventLogoff" "Impersonate"=dword:00000000 "Asynchronous"=dword:00000001 "DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\ 6c,00,6c,00,00,00 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn] "DLLName"="WlNotify.dll" "Lock"="SensLockEvent" "Logon"="SensLogonEvent" "Logoff"="SensLogoffEvent" "Safe"=dword:00000001 "MaxWait"=dword:00000258 "StartScreenSaver"="SensStartScreenSaverEvent" "StopScreenSaver"="SensStopScreenSaverEvent" "Startup"="SensStartupEvent" "Shutdown"="SensShutdownEvent" "StartShell"="SensStartShellEvent" "PostShell"="SensPostShellEvent" "Disconnect"="SensDisconnectEvent" "Reconnect"="SensReconnectEvent" "Unlock"="SensUnlockEvent" "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sstqr] "Asynchronous"=dword:00000001 "DllName"="C:\\WINDOWS\\system32\\sstqr.dll" "Impersonate"=dword:00000000 "Startup"="SysLogon" "Logoff"="SysLogoff" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv] "Asynchronous"=dword:00000000 "DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\ 6c,00,6c,00,00,00 "Impersonate"=dword:00000000 "Logoff"="TSEventLogoff" "Logon"="TSEventLogon" "PostShell"="TSEventPostShell" "Shutdown"="TSEventShutdown" "StartShell"="TSEventStartShell" "Startup"="TSEventStartup" "MaxWait"=dword:00000258 "Reconnect"="TSEventReconnect" "Disconnect"="TSEventDisconnect" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon] "DLLName"="wlnotify.dll" "Logon"="RegisterTicketExpiredNotificationEvent" "Logoff"="UnregisterTicketExpiredNotificationEvent" "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER ********************************************************************************** useragent: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform] "SV1"="" ********************************************************************************** Shell Extension key: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{00022613-0000-0000-C000-000000000046}"="Multimedia File Property Sheet" "{176d6597-26d3-11d1-b350-080036a75b03}"="ICM Scanner Management" "{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="NTFS Security Page" "{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="OLE Docfile Property Page" "{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Shell extensions for sharing" "{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension" "{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Display Adapter CPL Extension" "{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Display Monitor CPL Extension" "{42071714-76d4-11d1-8b24-00a0c9068ff3}"="Display Panning CPL Extension" "{4E40F770-369C-11d0-8922-00A024AB2DBB}"="DS Security Page" "{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"="Compatibility Page" "{56117100-C0CD-101B-81E2-00AA004AE837}"="Shell Scrap DataHandler" "{59099400-57FF-11CE-BD94-0020AF85B590}"="Disk Copy Extension" "{59be4990-f85c-11ce-aff7-00aa003ca9f6}"="Shell extensions for Microsoft Windows Network objects" "{5DB2625A-54DF-11D0-B6C4-0800091AA605}"="ICM Monitor Management" "{675F097E-4C4D-11D0-B6C1-0800091AA605}"="ICM Printer Management" "{764BF0E1-F219-11ce-972D-00AA00A14F56}"="Shell extensions for file compression" "{77597368-7b15-11d0-a0c2-080036af3f03}"="Web Printer Shell Extension" "{7988B573-EC89-11cf-9C00-00AA00A14F56}"="Disk Quota UI" "{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA}"="Encryption Context Menu" "{85BBD920-42A0-1069-A2E4-08002B30309D}"="Briefcase" "{88895560-9AA2-1069-930E-00AA0030EBC8}"="HyperTerminal Icon Ext" "{BD84B380-8CA2-1069-AB1D-08000948F534}"="Fonts" "{DBCE2480-C732-101B-BE72-BA78E9AD5B27}"="ICC Profile" "{F37C5810-4D3F-11d0-B4BF-00AA00BBB723}"="Printers Security Page" "{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"="Shell extensions for sharing" "{f92e8c40-3d33-11d2-b1aa-080036a75b03}"="Display TroubleShoot CPL Extension" "{7444C717-39BF-11D1-8CD9-00C04FC29D45}"="Crypto PKO Extension" "{7444C719-39BF-11D1-8CD9-00C04FC29D45}"="Crypto Sign Extension" "{7007ACC7-3202-11D1-AAD2-00805FC1270E}"="Network Connections" "{992CFFA0-F557-101A-88EC-00DD010CCC48}"="Network Connections" "{E211B736-43FD-11D1-9EFB-0000F8757FCD}"="Scanners & Cameras" "{FB0C9C8A-6C50-11D1-9F1D-0000F8757FCD}"="Scanners & Cameras" "{905667aa-acd6-11d2-8080-00805f6596d2}"="Scanners & Cameras" "{3F953603-1008-4f6e-A73A-04AAC7A992F1}"="Scanners & Cameras" "{83bbcbf3-b28a-4919-a5aa-73027445d672}"="Scanners & Cameras" "{F0152790-D56E-4445-850E-4F3117DB740C}"="Remote Sessions CPL Extension" "{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host" "{2206CDB2-19C1-11D1-89E0-00C04FD7A829}"="Microsoft Data Link" "{DD2110F0-9EEF-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Icon Handler" "{797F1E90-9EDD-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Shell Extension" "{D6277990-4C6A-11CF-8D87-00AA0060F5BF}"="Scheduled Tasks" "{2559a1f7-21d7-11d4-bdaf-00c04f60b9f0}"="Set Program Access and Defaults" "{5F327514-6C5E-4d60-8F16-D07FA08A78ED}"="Auto Update Property Sheet Extension" "{0DF44EAA-FF21-4412-828E-260A8728E7F1}"="Taskbar and Start Menu" "{2559a1f0-21d7-11d4-bdaf-00c04f60b9f0}"="Search" "{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support" "{2559a1f2-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support" "{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0}"="Run..." "{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}"="Internet" "{2559a1f5-21d7-11d4-bdaf-00c04f60b9f0}"="E-mail" "{D20EA4E1-3957-11d2-A40B-0C5020524152}"="Fonts" "{D20EA4E1-3957-11d2-A40B-0C5020524153}"="Administrative Tools" "{596AB062-B4D2-4215-9F74-E9109B0A8153}"="Previous Versions Property Page" "{9DB7A13C-F208-4981-8353-73CC61AE2783}"="Previous Versions" "{875CB1A1-0F29-45de-A1AE-CFB4950D0B78}"="Audio Media Properties Handler" "{40C3D757-D6E4-4b49-BB41-0E5BBEA28817}"="Video Media Properties Handler" "{E4B29F9D-D390-480b-92FD-7DDB47101D71}"="Wav Properties Handler" "{87D62D94-71B3-4b9a-9489-5FE6850DC73E}"="Avi Properties Handler" "{A6FD9E45-6E44-43f9-8644-08598F5A74D9}"="Midi Properties Handler" "{c5a40261-cd64-4ccf-84cb-c394da41d590}"="Video Thumbnail Extractor" "{5E6AB780-7743-11CF-A12B-00AA004AE837}"="Microsoft Internet Toolbar" "{22BF0C20-6DA7-11D0-B373-00A0C9034938}"="Download Status" "{91EA3F8B-C99B-11d0-9815-00C04FD91972}"="Augmented Shell Folder" "{6413BA2C-B461-11d1-A18A-080036B11A03}"="Augmented Shell Folder 2" "{F61FFEC1-754F-11d0-80CA-00AA005B4383}"="BandProxy" "{7BA4C742-9E81-11CF-99D3-00AA004AE837}"="Microsoft BrowserBand" "{30D02401-6A81-11d0-8274-00C04FD5AE38}"="Search Band" "{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"="In-pane search" "{07798131-AF23-11d1-9111-00A0C98BA67D}"="Web Search" "{AF4F6510-F982-11d0-8595-00AA004CD6D8}"="Registry Tree Options Utility" "{01E04581-4EEE-11d0-BFE9-00AA005B4383}"="&Address" "{A08C11D2-A228-11d0-825B-00AA005B4383}"="Address EditBox" "{00BB2763-6A77-11D0-A535-00C04FD7D062}"="Microsoft AutoComplete" "{7376D660-C583-11d0-A3A5-00C04FD706EC}"="TridentImageExtractor" "{6756A641-DE71-11d0-831B-00AA005B4383}"="MRU AutoComplete List" "{6935DB93-21E8-4ccc-BEB9-9FE3C77A297A}"="Custom MRU AutoCompleted List" "{7e653215-fa25-46bd-a339-34a2790f3cb7}"="Accessible" "{acf35015-526e-4230-9596-becbe19f0ac9}"="Track Popup Bar" "{00BB2764-6A77-11D0-A535-00C04FD7D062}"="Microsoft History AutoComplete List" "{03C036F1-A186-11D0-824A-00AA005B4383}"="Microsoft Shell Folder AutoComplete List" "{00BB2765-6A77-11D0-A535-00C04FD7D062}"="Microsoft Multiple AutoComplete List Container" "{ECD4FC4E-521C-11D0-B792-00A0C90312E1}"="Shell Band Site Menu" "{3CCF8A41-5C85-11d0-9796-00AA00B90ADF}"="Shell DeskBarApp" "{ECD4FC4C-521C-11D0-B792-00A0C90312E1}"="Shell DeskBar" "{ECD4FC4D-521C-11D0-B792-00A0C90312E1}"="Shell Rebar BandSite" "{DD313E04-FEFF-11d1-8ECD-0000F87A470C}"="User Assist" "{EF8AD2D1-AE36-11D1-B2D2-006097DF8C11}"="Global Folder Settings" "{EFA24E61-B078-11d0-89E4-00C04FC9E26E}"="Favorites Band" "{0A89A860-D7B1-11CE-8350-444553540000}"="Shell Automation Inproc Service" "{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}"="Shell DocObject Viewer" "{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}"="Microsoft Browser Architecture" "{FBF23B40-E3F0-101B-8488-00AA003E56F8}"="InternetShortcut" "{3C374A40-BAE4-11CF-BF7D-00AA006946EE}"="Microsoft Url History Service" "{FF393560-C2A7-11CF-BFF4-444553540000}"="History" "{7BD29E00-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files" "{7BD29E01-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files" "{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"="Microsoft Url Search Hook" "{A2B0DD40-CC59-11d0-A3A5-00C04FD706EC}"="IE4 Suite Splash Screen" "{67EA19A0-CCEF-11d0-8024-00C04FD75D13}"="CDF Extension Copy Hook" "{131A6951-7F78-11D0-A979-00C04FD705A2}"="ISFBand OC" "{9461b922-3c5a-11d2-bf8b-00c04fb93661}"="Search Assistant OC" "{3DC7A020-0ACD-11CF-A9BB-00AA004AE837}"="The Internet" "{871C5380-42A0-1069-A2EA-08002B30309D}"="Internet Name Space" "{EFA24E64-B078-11d0-89E4-00C04FC9E26E}"="Explorer Band" "{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service" "{9E56BE61-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service" "{88C6C381-2E85-11D0-94DE-444553540000}"="ActiveX Cache Folder" "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck" "{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr" "{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder" "{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler" "{E3A8BDE6-ABCE-11d0-BC4B-00C04FD929DB}"="WebCheckChannelAgent" "{E8BB6DC0-6B4E-11d0-92DB-00A0C90C2BD7}"="TrayAgent" "{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent" "{E6CC6978-6B6E-11D0-BECA-00C04FD940BE}"="ConnectionAgent" "{D8BD2030-6FC9-11D0-864F-00AA006809D9}"="PostAgent" "{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler" "{352EC2B7-8B9A-11D1-B8AE-006008059382}"="Shell Application Manager" "{0B124F8F-91F0-11D1-B8B5-006008059382}"="Installed Apps Enumerator" "{CFCCC7A0-A282-11D1-9082-006008059382}"="Darwin App Publisher" "{e84fda7c-1d6a-45f6-b725-cb260c236066}"="Shell Image Verbs" "{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178}"="Shell Image Data Factory" "{00E7B358-F65B-4dcf-83DF-CD026B94BFD4}"="Autoplay for SlideShow" "{3F30C968-480A-4C6C-862D-EFC0897BB84B}"="GDI+ file thumbnail extractor" "{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"="Summary Info Thumbnail handler (DOCFILES)" "{EAB841A0-9550-11cf-8C16-00805F1408F3}"="HTML Thumbnail Extractor" "{eb9b1153-3b57-4e68-959a-a3266bc3d7fe}"="Shell Image Property Handler" "{CC6EEFFB-43F6-46c5-9619-51D571967F7D}"="Web Publishing Wizard" "{add36aa8-751a-4579-a266-d66f5202ccbb}"="Print Ordering via the Web" "{6b33163c-76a5-4b6c-bf21-45de9cd503a1}"="Shell Publishing Wizard Object" "{58f1f272-9240-4f51-b6d4-fd63d1618591}"="Get a Passport Wizard" "{7A9D77BD-5403-11d2-8785-2E0420524153}"="User Accounts" "{BD472F60-27FA-11cf-B8B4-444553540000}"="Compressed (zipped) Folder Right Drag Handler" "{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}"="Compressed (zipped) Folder SendTo Target" "{f39a0dc0-9cc8-11d0-a599-00c04fd64433}"="Channel File" "{f3aa0dc0-9cc8-11d0-a599-00c04fd64434}"="Channel Shortcut" "{f3ba0dc0-9cc8-11d0-a599-00c04fd64435}"="Channel Handler Object" "{f3da0dc0-9cc8-11d0-a599-00c04fd64437}"="Channel Menu" "{f3ea0dc0-9cc8-11d0-a599-00c04fd64438}"="Channel Properties" "{692F0339-CBAA-47e6-B5B5-3B84DB604E87}"="Extensions Manager Folder" "{63da6ec0-2e98-11cf-8d82-444553540000}"="FTP Folders Webview" "{883373C3-BF89-11D1-BE35-080036B11A03}"="Microsoft DocProp Shell Ext" "{A9CF0EAE-901A-4739-A481-E35B73E47F6D}"="Microsoft DocProp Inplace Edit Box Control" "{8EE97210-FD1F-4B19-91DA-67914005F020}"="Microsoft DocProp Inplace ML Edit Box Control" "{0EEA25CC-4362-4A12-850B-86EE61B0D3EB}"="Microsoft DocProp Inplace Droplist Combo Control" "{6A205B57-2567-4A2C-B881-F787FAB579A3}"="Microsoft DocProp Inplace Calendar Control" "{28F8A4AC-BBB3-4D9B-B177-82BFC914FA33}"="Microsoft DocProp Inplace Time Control" "{8A23E65E-31C2-11d0-891C-00A024AB2DBB}"="Directory Query UI" "{9E51E0D0-6E0F-11d2-9601-00C04FA31A86}"="Shell properties for a DS object" "{163FDC20-2ABC-11d0-88F0-00A024AB2DBB}"="Directory Object Find" "{F020E586-5264-11d1-A532-0000F8757D7E}"="Directory Start/Search Find" "{0D45D530-764B-11d0-A1CA-00AA00C16E65}"="Directory Property UI" "{62AE1F9A-126A-11D0-A14B-0800361B1103}"="Directory Context Menu Verbs" "{ECF03A33-103D-11d2-854D-006008059367}"="MyDocs Copy Hook" "{ECF03A32-103D-11d2-854D-006008059367}"="MyDocs Drop Target" "{4a7ded0a-ad25-11d0-98a8-0800361b1103}"="MyDocs Properties" "{750fdf0e-2a26-11d1-a3ea-080036587f03}"="Offline Files Menu" "{10CFC467-4392-11d2-8DB4-00C04FA31A66}"="Offline Files Folder Options" "{AFDB1F70-2A4C-11d2-9039-00C04F8EEB3E}"="Offline Files Folder" "{143A62C8-C33B-11D1-84FE-00C04FA34A14}"="Microsoft Agent Character Property Sheet Handler" "{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6}"="DfsShell" "{60fd46de-f830-4894-a628-6fa81bc0190d}"="%DESC_PublishDropTarget%" "{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler" "{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}"=".CAB file viewer" "{32714800-2E5F-11d0-8B85-00AA0044F941}"="For &People..." "{8DD448E6-C188-4aed-AF92-44956194EB1F}"="Windows Media Player Play as Playlist Context Menu Handler" "{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}"="Windows Media Player Burn Audio CD Context Menu Handler" "{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}"="Windows Media Player Add to Playlist Context Menu Handler" "{1D2680C9-0E2A-469d-B787-065558BC7D43}"="Fusion Cache" "{640167b4-59b0-47a6-b335-a6b3c0695aea}"="Portable Media Devices" "{cc86590a-b60a-48e6-996b-41d25ed39a1e}"="Portable Media Devices Menu" "{DEE12703-6333-4D4E-8F34-738C4DCC2E04}"="RecordNow! SendToExt" "{7D5C4BDD-B015-4401-8731-1507B87DE297}"="QBVersionTool" "{5CA3D70E-1895-11CF-8E15-001234567890}"="DriveLetterAccess" "{BDEADF00-C265-11D0-BCED-00A0C90AB50F}"="Web Folders" "{00020D75-0000-0000-C000-000000000046}"="Microsoft Office Outlook Desktop Icon Handler" "{0006F045-0000-0000-C000-000000000046}"="Microsoft Office Outlook Custom Icon Handler" "{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler" ********************************************************************************** HKEY ROOT CLASSIDS: ********************************************************************************** Files Found are not all bad files: C:\WINDOWS\SYSTEM32\ awvvv.dll Mon Nov 14 2005 11:01:50p A.SH. 28,173 27.51 K browseui.dll Fri Sep 2 2005 6:52:04p A.... 1,019,904 996.00 K cdfview.dll Fri Sep 2 2005 6:52:04p A.... 151,040 147.50 K cdosys.dll Fri Sep 9 2005 8:53:42p A.... 2,067,968 1.97 M danim.dll Fri Sep 2 2005 6:52:04p A.... 1,053,696 1.00 M dxtrans.dll Fri Sep 2 2005 6:52:04p A.... 205,312 200.50 K extmgr.dll Fri Sep 2 2005 6:52:04p A.... 55,808 54.50 K gdi32.dll Wed Oct 5 2005 10:09:36p A.... 280,064 273.50 K iepeers.dll Fri Sep 2 2005 6:52:04p A.... 251,392 245.50 K inseng.dll Fri Sep 2 2005 6:52:04p A.... 96,256 94.00 K linkinfo.dll Wed Aug 31 2005 8:41:54p A.... 19,968 19.50 K mshtml.dll Tue Oct 4 2005 5:26:00p A.... 3,015,168 2.88 M mshtmled.dll Fri Sep 2 2005 6:52:06p A.... 448,512 438.00 K msrating.dll Fri Sep 2 2005 6:52:06p A.... 146,432 143.00 K mstime.dll Fri Sep 2 2005 6:52:06p A.... 530,432 518.00 K pngfilt.dll Fri Sep 2 2005 6:52:06p A.... 39,424 38.50 K quartz.dll Mon Aug 29 2005 10:54:26p A.... 1,287,168 1.23 M shdocvw.dll Fri Sep 2 2005 6:52:06p A.... 1,483,776 1.41 M shell32.dll Thu Sep 22 2005 10:05:30p A.... 8,450,560 8.06 M shlwapi.dll Fri Sep 2 2005 6:52:06p A.... 473,600 462.50 K sstqr.dll Sun Oct 23 2005 12:56:30a A.... 540,692 528.02 K urlmon.dll Fri Sep 2 2005 6:52:06p A.... 608,768 594.50 K wininet.dll Fri Sep 2 2005 6:52:06p A.... 658,432 643.00 K winsrv.dll Wed Aug 31 2005 8:41:54p A.... 291,840 285.00 K 24 items found: 24 files (1 H/S), 0 directories. Total of file sizes: 23,204,385 bytes 22.13 M Locate .tmp files: C:\WINDOWS\SYSTEM32\ mcrh.tmp Tue Nov 15 2005 1:56:22a A.... 286 0.28 K rqtss.tmp Fri Nov 25 2005 5:11:06a A.SH. 403,092 393.64 K rqtss~1.tmp Sun Nov 27 2005 12:49:36p A.... 0 0.00 K 3 items found: 3 files (1 H/S), 0 directories. Total of file sizes: 403,378 bytes 393.92 K ********************************************************************************** Directory Listing of system files: Volume in drive C has no label. Volume Serial Number is 0074-25F0 Directory of C:\WINDOWS\System32 11/27/2005 12:49 PM 403,246 rqtss.ini2 11/26/2005 09:07 PM 402,806 rqtss.bak2 11/25/2005 11:37 AM 403,296 rqtss.ini 11/25/2005 05:11 AM 403,092 rqtss.tmp 11/14/2005 11:01 PM 28,173 awvvv.dll 06/30/2005 08:52 PM <DIR> DLLCACHE 05/12/2005 06:31 AM <DIR> Microsoft 5 File(s) 1,640,613 bytes 2 Dir(s) 26,658,967,552 bytes free

#4 Micah_6:8

Micah_6:8

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Posted 27 November 2005 - 05:42 PM

Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning that should look like this

    VundoFix V2.15 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....

  • At this point press enter one time.
  • Next you will see:

    Type in the filepath as instructed by the forum staff
    Then Press Enter:

  • At this point please type the following file path (make sure to enter it exactly as below!):
    • C:\WINDOWS\system32\awvvv.dll
  • Press Enter to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\sstqr.dll
  • Press Enter to continue with the fix.
  • The fix will run then HijackThis will open, if it does not open automatically please open it manually.
  • In HijackThis, please place a check next to the following items and click FIX CHECKED:
    O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\awvvv.dll

    O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\sstqr.dll

    O20 - Winlogon Notify: awvvv - C:\WINDOWS\SYSTEM32\awvvv.dll

    O20 - Winlogon Notify: sstqr - C:\WINDOWS\system32\sstqr.dll
  • After you have fixed these items, close Hijackthis.
  • Press enter to exit the program then manually reboot your computer.
  • Once your machine reboots please continue with the instructions below.
Copy a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

After the reboot, delete these files if they still exist:

C:\WINDOWS\SYSTEM32\rqtss.tmp
C:\WINDOWS\SYSTEM32\rqtss.ini2
C:\WINDOWS\SYSTEM32\rqtss.bak2
C:\WINDOWS\SYSTEM32\rqtss.ini
C:\WINDOWS\SYSTEM32\rqtss.tmp

They will be "hidden".
Be sure to show hidden files when looking for these files.
Micah 6:8 He hath shewed thee, O man, what is good; and what doth the LORD require of thee, but to do justly, and to love mercy, and to walk humbly with thy God?

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#5 Bobbles

Bobbles

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Posted 27 November 2005 - 08:07 PM

o.k., I hit a snag. I installed Vundofix.exe, opened the file and entered the filepath information as directed.
The Hijack This window opened and I did a scan, but only three of the four items you identified are shown (O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\awvvv.dll is not listed). So I didn't go to the next step of clicking "Fix Checked" because I wanted to check with you first.

Here's the current Hijack This log

Logfile of HijackThis v1.99.1
Scan saved at 8:59:33 PM, on 11/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Hijack this\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com...de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.symantec.com/techsupp/oem/
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\sstqr.dll (file missing)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QBReminderFlash] "C:\Program Files\Intuit\QuickBooks 2005\Atom\QBReminder.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - Winlogon Notify: awvvv - awvvv.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: sstqr - C:\WINDOWS\system32\sstqr.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Please confirm whether I should follow your directions with regard to the three items that did show up as expected, or if I should do something else.

Thanks!

#6 Micah_6:8

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Posted 27 November 2005 - 08:33 PM

Just a little cleanup left...... :thumbup:

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\sstqr.dll (file missing)

O20 - Winlogon Notify: awvvv - awvvv.dll (file missing)

O20 - Winlogon Notify: sstqr - C:\WINDOWS\system32\sstqr.dll (file missing)

Then click "Fix checked" and close Hijack This!.

Reboot, and you're "good to go".

GOD bless you!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?"

Download/install IE-Spyad

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings at Qualsys.com

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.


Micah 6:8 He hath shewed thee, O man, what is good; and what doth the LORD require of thee, but to do justly, and to love mercy, and to walk humbly with thy God?

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#7 Bobbles

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Posted 27 November 2005 - 09:23 PM

Well . . . this is quite an improvement, but I'm not sure all is yet well. For the first time since this started, I can open windows and navigate. I also am ot getting a virus alert. On my first reboot, not everything was working . . . some examples include internet explorer not connecting, live update not working, very long start up, errors at log off or shut down (programs I haven't heard of not responding) and such a slow shut down that I thought it simply wasn't responding. I rebooted again, found internet explorer and live update to be functional, though some actions are still slow compared to normal. I am currently running another antivirus scan again to see if anything else pops up. I'll report back when I have a little more information about what is happening, what works and what doesn't and whether there are still some bugs to work out. Thanks very much for you help.

#8 Bobbles

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Posted 29 November 2005 - 08:20 PM

As far as I can tell, everything is back in operating order. It is still a little slow, but I'm not getting any error messages. I think this is a done deal. Thanks again!

#9 Micah_6:8

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Posted 03 December 2005 - 06:14 PM

This topic is now closed.

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Edited by Micah_6:8, 03 December 2005 - 06:21 PM.

Micah 6:8 He hath shewed thee, O man, what is good; and what doth the LORD require of thee, but to do justly, and to love mercy, and to walk humbly with thy God?

The help you receive here is free.
If you wish to show your appreciation, then you may donate to help keep us online.

Want to help others? Join the ClassRoom and learn how.

Download Hijack This! My Website: UnSpyMe!

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