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Pop-ups, very slow performance


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7 replies to this topic

#1 Mouse Potato

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Posted 19 November 2005 - 02:35 PM

Hi, I am using my girlfriends PC and she is bombarded with pop ups from Hotbar and the computer takes about 7 minutes to load on start up. I downloaded Adaware and removed 150+ alerts, could someone please take a look at the HJT log and give a verdict please?

Regards,

Phil

Logfile of HijackThis v1.99.1
Scan saved at 20:03:55, on 19/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\Program Files\HbTools\Bin\4.7.1.0\HbtOEAddOn.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\Documents and Settings\Kelly\My Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.c...r7C/cV6IifSCVs=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://format.packar...hase=6&key=OEM4
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\2.bin\ND2FNBAR.DLL (file missing)
O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\PROGRA~1\RXTOOL~1\sfcont.dll
O2 - BHO: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\HbTools\Bin\4.7.1.0\HbtHostIE.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: RX Toolbar - {25D8BACF-3DE2-4B48-AE22-D659B8D835B0} - C:\Program Files\RXToolBar\RXToolBar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\HbTools\Bin\4.7.1.0\HbtHostIE.dll
O3 - Toolbar: Starware - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - C:\Program Files\Starware\bin\Starware.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.7.1.0\HbtOEAddOn.exe
O4 - HKLM\..\Run: [hvdmglnv] C:\WINDOWS\system32\ksgnwmsm.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZNxmk846CFGB
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...tup1.0.0.15.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangoc.../bridge-c11.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} (AIM UPF Control) - http://pictures05.ai...AIM.9.5.1.8.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\PROGRA~1\RXTOOL~1\sfcont.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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#2 pskelley

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Posted 21 November 2005 - 08:18 PM

Hi Phil and welcome to TomCoyote forum. Quite a mess here and it might take a while to clean it up. If you wish to do so follow the directions in the posted order.

1) Download CCleaner from this link: http://www.ccleaner.com/ Review the instructions http://www.ccleaner.com/help/tour1.asp and please do not run it until I ask you to.

2) Download, update, configure and run these two programs: http://tomcoyote.org/aawsb.php
The newest version of Ad-aware is 1.06 and Spybot 1.04. Even if you have these programs, use the link to get the newest version, update and configure them as in the link. Run Spybot first, reboot then run Ad-aware. Both programs back up what they remove so delete anything the programs say should be removed.

3) Ewido scan:
Please download Ewido Security Suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

4) Open Add Remove programs in the Control Panel. Look for Hotbar or P2P Networking and uninstall them.

5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.c...r7C/cV6IifSCVs=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://format.packar...hase=6&key=OEM4
R3 - Default URLSearchHook is missing
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\2.bin\ND2FNBAR.DLL (file missing)
O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\PROGRA~1\RXTOOL~1\sfcont.dll
O2 - BHO: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\HbTools\Bin\4.7.1.0\HbtHostIE.dll
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O3 - Toolbar: RX Toolbar - {25D8BACF-3DE2-4B48-AE22-D659B8D835B0} - C:\Program Files\RXToolBar\RXToolBar.dll
O3 - Toolbar: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\HbTools\Bin\4.7.1.0\HbtHostIE.dll
O3 - Toolbar: Starware - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - C:\Program Files\Starware\bin\Starware.dll
O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.7.1.0\HbtOEAddOn.exe
O4 - HKLM\..\Run: [hvdmglnv] C:\WINDOWS\system32\ksgnwmsm.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZNxmk846CFGB
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...tup1.0.0.15.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangoc.../bridge-c11.cab
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\PROGRA~1\RXTOOL~1\sfcont.dll

Close all programs but HJT and all browser windows, then click on "Fix Checked"

6) Enable hidden files&folders..reverse the process when finished.
http://www.xtra.co.n...1916458,00.html

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\Program Files\HbTools\ >>> folder

C:\PROGRAM FILES~1\RXTOOL~1\ >>> folder

C:\WINDOWS\system32\ksgnwmsm.exe >>> file

C:\WINDOWS\system32\P2P Networking\ >>> folder

C:\Windows\Prefetch\ >>> delete everything in this folder (NOT THE FOLDER)
Prefetch info: http://www.windowsne...refetch-XP.html

7) Run CCleaner, Windows & Applications when you run the registry cleaner (Issues) you will be prompted to backup before you can remove stuff, make sure you do. Then restart the computer and post a new HJT log and the Ewido scan results in this same thread along with any feedback you have. Let me know how your are running now.

Thanks...pskelley
TomCoyote forum
Expert Member
MS-MVP Windows Security 2007-8-9 Proud Member ASAP UNITE Member 2006

#3 Mouse Potato

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Posted 22 November 2005 - 07:23 AM

Thanks for the advice pskelley, I am not going to get to that PC until the weekend but I will carry out your recommendations then. Regards, Phil

#4 pskelley

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Posted 22 November 2005 - 09:47 AM

OK Phil, I can wait. I just want to say she is fairly infected and these infections have a way of inviting in more. Since it is not like wine that gets better with age, I would suggest you contact her and let her know the situation and that she may want to stay offline until you can work on her problems. Thanks...Phil :wavey:
MS-MVP Windows Security 2007-8-9 Proud Member ASAP UNITE Member 2006

#5 Mouse Potato

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Posted 27 November 2005 - 08:54 AM

Hi pskelley,

I have carried out the operations to the best of my ability but i had trouble updating Spybot and could not find the files in step 6 even with hidden files enabled.

My girlfriend is using Norton antivirus and firewall on this computer and is having a lot of problems, I use AVG and Windows firewall on my machine and have no real problems, should she change to windows and AVG? And could you shed any light on how this computer got so infected and what steps she can take to stop it happening in the future?

Here are the latest logs:

ewido security suite - Scan report

+ Created on: 14:05:24, 27/11/2005
+ Report-Checksum: D968F721

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{014DA6C9-189F-421a-88CD-07CFE51CFF10} -> Spyware.MySearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{3646C2BD-3554-49CA-8125-44DEEFB881DE} -> Spyware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{3f4d4f88-0198-4921-b630-957f3eb814e0} -> Spyware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{4D1C4E89-A32A-416b-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{4D1C4E8B-A32A-416b-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{630D6140-04C5-4db0-B27A-020D766FF09B} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{F78B32D6-D6D8-4137-A18F-91EBE1A4AEDB}\TreatAs\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{175816A5-219E-4079-B2F9-53C501C409BA}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{1C1793E0-1034-4CAC-837D-AA545F6961BF}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{4D1C4E8A-A32A-416B-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{4D1C4E8C-A32A-416B-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{5D16197A-1EAA-45AF-B29A-69F1AA055E87}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{8A61A950-C325-4F44-BA64-273180FF3464}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B53D4CD4-406D-43CC-8244-7893D72236DD}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B671426C-5C1A-48AC-9652-BC9402B1C404}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B9BB3219-F84C-4060-966B-4A1E73E24226}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{F786CB18-3809-4E49-BC99-9A66DA47DB8B}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin\CLSID -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin\CLSID\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin\CurVer -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin.1 -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin.1\CLSID\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin\CLSID -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin\CLSID\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin\CurVer -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin.1 -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin.1\CLSID\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{71EFE583-62FE-4419-9918-CA3B683F7B36} -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\HbTools -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\HbTools\PI -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\HbTools\PI\3.2 -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\Hotbar -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\Hotbar\Install -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -> Spyware.PopularScreensavers : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{7E66936C-FEA0-4984-AD26-7B6661AC5B2E} -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Need2FindBar Uninstall -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Need2FindBar Uninstall -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Need2Find -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Need2Find\bar -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Need2Find\bar\Partner -> Spyware.Need2Find : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_0\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_0\Level_0\Seqn_1068 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_0\Level_0\Seqn_1074 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1\Level_0\Seqn_4492 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1\Level_0\Seqn_4496 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1\Level_0\Seqn_4543 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_2 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_2\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_2\Level_0\Seqn_1068 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_2\Level_0\Seqn_1074 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_3 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_3\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_3\Level_0\Seqn_1068 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_3\Level_0\Seqn_1074 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0\Seqn_1116 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0\Seqn_1524 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0\Seqn_1553 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0\Seqn_1641 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Services -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Services\Queue -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Services\Status -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{25D8BACF-3DE2-4B48-AE22-D659B8D835B0} -> Spyware.RXToolbar : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4D1C4E81-A32A-416B-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Need2Find -> Spyware.Need2Find : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Need2Find\bar -> Spyware.Need2Find : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\RX Toolbar -> Spyware.RXToolbar : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@adopt.euroclick[1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@burstnet[1].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@cz3.clickzs[1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkiahczgko.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkigodpsgo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkiuidpwdp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkoakdzgao.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkowkc5odp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wgkismazwfo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@free.wegcash[1].txt -> Spyware.Cookie.Wegcash : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@image.masterstats[1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@microsoftwga.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@mysearch[2].txt -> Spyware.Cookie.Mysearch : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@ostg.122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@paypopup[1].txt -> Spyware.Cookie.Paypopup : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Kelly\My Documents\hijackthis\backups\backup-20051119-211301-680.dll -> Spyware.HotBar : Cleaned with backup
C:\Program Files\MyEmoticons\VVSNI_S3_MYEM_Inst.exe -> Adware.SaveNow : Cleaned with backup
C:\Program Files\Need2Find -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\N2FFXTBR.JAR -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\N2NTSTBR.JAR -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\N2PLUGIN.DLL -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\NPND2FN.DLL -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\PARTNER.DAT -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Cache -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Cache\0036487C -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Cache\00364B89 -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Cache\files.ini -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\History -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\History\search -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Settings -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Settings\prevcfg.htm -> Spyware.Need2Find : Cleaned with backup
C:\WINDOWS\system32\AdCache -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_0_0_105300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_0_0_106800.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_0_0_107400.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_1_0_449200.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_1_0_449600.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_1_0_454300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_2_0_105300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_2_0_106800.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_2_0_107400.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_3_0_105300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_3_0_106800.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_3_0_107400.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_4_0_111600.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_4_0_152400.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_4_0_155300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_4_0_164100.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\P2P Networking -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\system32\P2P Networking\Cache -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\system32\P2P Networking\Cache\Database -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\system32\P2P Networking\Cache\Database\index256.dbb -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\wt\wtupdates\webd\4.1.1\files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup

::Report End


Logfile of HijackThis v1.99.1
Scan saved at 14:49:58, on 27/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Kelly\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} (AIM UPF Control) - http://pictures05.ai...AIM.9.5.1.8.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


Best regards,

Phil

#6 pskelley

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Posted 27 November 2005 - 09:22 AM

Hello Phil, I'll know more after I look at the logs, let me comment quickly on your feedback. First Spybot, if you are getting a Bad Checksum error, try another mirror, here is some information:
http://forums.spybot...345&postcount=2

A good antivirus program and a firewall is needed, It is a matter of choice from there. I have three computers. I run AVG and Zone Alarm on one, McAfee and Zone Alarm on the SP1 computer and McAfee with the SP2 firewall on the third. Sorry I can't help you more with that. As far as shedding light on how, if I had that answer me and Bill Gates would count our money together :rofl: I'll have some information from experts in the malware field that I hope will help. This recent item from PCPitStop says a lot: http://www.pcpitstop...ycheck/know.asp

I will start by saying again that she was badly infected (it can be much worse) and she does need some help. I also want to say I tend to overkill, so often a tool or scan has removed an item before HJT gets to it. I prefer to kill it twice than not at all :D Let's look at the logs.

ewido security suite - Scan report Created on: 14:05:24, 27/11/2005
You did a great job with ewido, you need to delete those backups as soon as you are sure they are not needed. I saw nothing but nasty junk and a lot of it. Show Kelly where those bad cookies are hiding so she can clean them often. Here is some information if you wish better control: http://www.mvps.org/...002/cookies.htm
http://www.microsoft...acy/config.mspx

Logfile of HijackThis v1.99.1 Scan saved at 14:49:58, on 27/11/2005
Your HJT log is clean great job :thumbup: Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://boards.cexx.o...topic.php?t=957
http://russelltexas....re/allclear.htm
http://forum.malware...wtopic.php?t=14
http://www.bleepingc...topict2520.html

I'll leave your topic open for a couple of days in case you have questions or comments.

Thanks....Phil :wavey:
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#7 Mouse Potato

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Posted 27 November 2005 - 03:24 PM

Thanks pskelley :thumbup: The computer seems to be running faster now but the 2 meg broadband is very slow but i suppose that is something she will have to take up with her ISP. I will have a look at the links and see what else i can pick up. Best regards, Phil

#8 pskelley

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Posted 02 December 2005 - 01:16 PM

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

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