Hi pskelley,
I have carried out the operations to the best of my ability but i had trouble updating Spybot and could not find the files in step 6 even with hidden files enabled.
My girlfriend is using Norton antivirus and firewall on this computer and is having a lot of problems, I use AVG and Windows firewall on my machine and have no real problems, should she change to windows and AVG? And could you shed any light on how this computer got so infected and what steps she can take to stop it happening in the future?
Here are the latest logs:
ewido security suite - Scan report
+ Created on: 14:05:24, 27/11/2005
+ Report-Checksum: D968F721
+ Scan result:
HKLM\SOFTWARE\Classes\CLSID\{014DA6C9-189F-421a-88CD-07CFE51CFF10} -> Spyware.MySearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{3646C2BD-3554-49CA-8125-44DEEFB881DE} -> Spyware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{3f4d4f88-0198-4921-b630-957f3eb814e0} -> Spyware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{4D1C4E89-A32A-416b-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{4D1C4E8B-A32A-416b-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{630D6140-04C5-4db0-B27A-020D766FF09B} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{F78B32D6-D6D8-4137-A18F-91EBE1A4AEDB}\TreatAs\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{175816A5-219E-4079-B2F9-53C501C409BA}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{1C1793E0-1034-4CAC-837D-AA545F6961BF}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{4D1C4E8A-A32A-416B-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{4D1C4E8C-A32A-416B-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{5D16197A-1EAA-45AF-B29A-69F1AA055E87}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{8A61A950-C325-4F44-BA64-273180FF3464}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B53D4CD4-406D-43CC-8244-7893D72236DD}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B671426C-5C1A-48AC-9652-BC9402B1C404}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B9BB3219-F84C-4060-966B-4A1E73E24226}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{F786CB18-3809-4E49-BC99-9A66DA47DB8B}\TypeLib\\ -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin\CLSID -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin\CLSID\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin\CurVer -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin.1 -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.SettingsPlugin.1\CLSID\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin\CLSID -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin\CLSID\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin\CurVer -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin.1 -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\Need2FindBar.ToolbarPlugin.1\CLSID\\ -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{71EFE583-62FE-4419-9918-CA3B683F7B36} -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\HbTools -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\HbTools\PI -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\HbTools\PI\3.2 -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\Hotbar -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\HbTools\Hotbar\Install -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -> Spyware.PopularScreensavers : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{7E66936C-FEA0-4984-AD26-7B6661AC5B2E} -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Need2FindBar Uninstall -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Need2FindBar Uninstall -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Need2Find -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Need2Find\bar -> Spyware.Need2Find : Cleaned with backup
HKLM\SOFTWARE\Need2Find\bar\Partner -> Spyware.Need2Find : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_0\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_0\Level_0\Seqn_1068 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_0\Level_0\Seqn_1074 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1\Level_0\Seqn_4492 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1\Level_0\Seqn_4496 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_1\Level_0\Seqn_4543 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_2 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_2\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_2\Level_0\Seqn_1068 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_2\Level_0\Seqn_1074 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_3 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_3\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_3\Level_0\Seqn_1068 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_3\Level_0\Seqn_1074 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0\Seqn_1116 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0\Seqn_1524 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0\Seqn_1553 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Loct_4\Level_0\Seqn_1641 -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Services -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Services\Queue -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Kazaa\Promotions\Cydoor\Adwr_329\Services\Status -> Spyware.Cydoor : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{25D8BACF-3DE2-4B48-AE22-D659B8D835B0} -> Spyware.RXToolbar : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4D1C4E81-A32A-416B-BCDB-33B3EF3617D3} -> Spyware.Need2Find : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Need2Find -> Spyware.Need2Find : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\Need2Find\bar -> Spyware.Need2Find : Cleaned with backup
HKU\S-1-5-21-3831543594-451411499-2572788581-1006\Software\RX Toolbar -> Spyware.RXToolbar : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@adopt.euroclick[1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@burstnet[1].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@cz3.clickzs[1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkiahczgko.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkigodpsgo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkiuidpwdp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkoakdzgao.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wfkowkc5odp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@e-2dj6wgkismazwfo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@free.wegcash[1].txt -> Spyware.Cookie.Wegcash : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@image.masterstats[1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@microsoftwga.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@mysearch[2].txt -> Spyware.Cookie.Mysearch : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@ostg.122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@paypopup[1].txt -> Spyware.Cookie.Paypopup : Cleaned with backup
C:\Documents and Settings\Kelly\Cookies\kelly@yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Kelly\My Documents\hijackthis\backups\backup-20051119-211301-680.dll -> Spyware.HotBar : Cleaned with backup
C:\Program Files\MyEmoticons\VVSNI_S3_MYEM_Inst.exe -> Adware.SaveNow : Cleaned with backup
C:\Program Files\Need2Find -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\N2FFXTBR.JAR -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\N2NTSTBR.JAR -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\N2PLUGIN.DLL -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\NPND2FN.DLL -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\2.bin\PARTNER.DAT -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Cache -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Cache\0036487C -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Cache\00364B89 -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Cache\files.ini -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\History -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\History\search -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Settings -> Spyware.Need2Find : Cleaned with backup
C:\Program Files\Need2Find\bar\Settings\prevcfg.htm -> Spyware.Need2Find : Cleaned with backup
C:\WINDOWS\system32\AdCache -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_0_0_105300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_0_0_106800.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_0_0_107400.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_1_0_449200.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_1_0_449600.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_1_0_454300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_2_0_105300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_2_0_106800.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_2_0_107400.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_3_0_105300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_3_0_106800.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_3_0_107400.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_4_0_111600.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_4_0_152400.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_4_0_155300.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\AdCache\B_329_4_0_164100.htm -> Adware.Cydoor : Cleaned with backup
C:\WINDOWS\system32\P2P Networking -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\system32\P2P Networking\Cache -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\system32\P2P Networking\Cache\Database -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\system32\P2P Networking\Cache\Database\index256.dbb -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\wt\wtupdates\webd\4.1.1\files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
::Report End
Logfile of HijackThis v1.99.1
Scan saved at 14:49:58, on 27/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Kelly\My Documents\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} (AIM UPF Control) -
http://pictures05.ai...AIM.9.5.1.8.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Best regards,
Phil