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Spyware / Malware / Virus Removal

Stubborn infection! Here is my hijackthis log

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I have Zonealarm on my WinXP. I scaned with Ad-Aware SE, CCleaner, Giant AntiSpyware, Spybot-S&D, CWShredder, Kill2me, both in Safemode and normal mode, but I still have a message at right bottom corner of my screen saying my windows is infected. Please help!!

Here is my log:

———————————————————————————————————————-
Logfile of HijackThis v1.99.1
Scan saved at 7:15:39 PM, on 15/11/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\tool2.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\winstall.exe
C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
C:\Program Files\Creative\ShareDLL\MediaDet.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
C:\Spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Spyware\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [pro] C:\WINDOWS\tool2.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [a-squared] "C:\Spyware\a-squared\a2guard.exe"
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Powerword 2003.lnk = C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
O8 - Extra context menu item: &Download the file(s) in D.S.Code - C:\Program Files\DSLite2\dl_text.html
O8 - Extra context menu item: &Download the file(s) in D.S.Code-File - C:\Program Files\DSLite2\dl_url.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O9 - Extra button: D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O9 - Extra 'Tools' menuitem: &D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

————————————————————————————————————————-

Thank you very much for your help!
Hi, thank you for your reply. The windows message "your computer is infected with spyware" has disappeared after I used a-square to scan the system. Does this mean that I don't have a spyware problem anymore?
Logfile of HijackThis v1.99.1
Scan saved at 4:54:57 PM, on 27/11/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Spyware\microsoft\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
C:\Program Files\Creative\ShareDLL\MediaDet.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Spyware\microsoft\gcasDtServ.exe
C:\Spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [gcasServ] "C:\Spyware\microsoft\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [pro] C:\WINDOWS\tool2.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Powerword 2003.lnk = C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
O8 - Extra context menu item: &Download the file(s) in D.S.Code - C:\Program Files\DSLite2\dl_text.html
O8 - Extra context menu item: &Download the file(s) in D.S.Code-File - C:\Program Files\DSLite2\dl_url.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O9 - Extra button: D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O9 - Extra 'Tools' menuitem: &D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Still hacked :(

Open SpyBot, check for and get any updates available, close all browsers, check for problems and fix everything found.
Then on the toolbar menu select mode and switch to advanced mode, on the left lower down select tools, and view report.
Ensure all the options are unchecked except, include system information in report.
Click view report
Export it to you desktop
Attach or copy paste the log into this topic.


[external image: Posted Image]
Thanks for your timely reply. Here is the report from spybot, it is very short. and spybot didn't find anything — System information — Windows XP (Build: 2600)
Ok, done. here is the spybot report. — System information — Windows XP (Build: 2600) / Internet Explorer 6 / SP0: Windows XP Hotfix - KB834707 / MSXML4: Patch Available For XMLHTTP Vulnerability / Windows XP / SP1: Windows XP Hotfix (SP1) [See Q329048 for more information] / Windows XP / SP1: Windows XP Hotfix (SP1) Q329170 / Windows XP / SP1: Windows XP Hotfix (SP1) [See Q329390 for more information] / Windows XP / SP1: Windows XP Hotfix (SP1) [See Q329441 for more information] / Windows XP / SP1: Windows XP Hotfix (SP1) [See Q329834 for more information] / Windows XP / SP1: Windows XP Hotfix (SP1) Q810577 / Windows XP / SP1: Windows XP Hotfix (SP1) Q810833 / Windows XP / SP1: Windows XP Hotfix (SP1) Q811630 / Windows XP / SP1: Windows XP Hotfix (SP1) Q817606 / Windows XP / SP2: Windows XP Hotfix - KB823559 / Windows XP / SP2: Windows XP Hotfix - KB828741 / Windows XP / SP2: Windows XP Hotfix - KB835732 / Windows XP / SP2: Windows XP Hotfix - KB842773 / Windows XP / SP2: Windows XP Hotfix (SP2) [See Q323255 for more information] / Windows XP / SP2: Windows XP Hotfix (SP2) [See Q329115 for more information]
Logfile of HijackThis v1.99.1
Scan saved at 3:30:13 PM, on 5/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Spyware\microsoft\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
C:\Program Files\Creative\ShareDLL\MediaDet.exe
C:\Spyware\microsoft\gcasDtServ.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Spyware\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [gcasServ] "C:\Spyware\microsoft\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [pro] C:\WINDOWS\tool2.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Powerword 2003.lnk = C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
O8 - Extra context menu item: &Download the file(s) in D.S.Code - C:\Program Files\DSLite2\dl_text.html
O8 - Extra context menu item: &Download the file(s) in D.S.Code-File - C:\Program Files\DSLite2\dl_url.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O9 - Extra button: D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O9 - Extra 'Tools' menuitem: &D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{52635880-83FD-43EC-BCB5-9355C84B46F8}: NameServer = 203.166.125.195 203.166.125.194
O17 - HKLM\System\CS2\Services\Tcpip\..\{52635880-83FD-43EC-BCB5-9355C84B46F8}: NameServer = 203.166.125.195 203.166.125.194
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



Thank you very much!!

Download System Security Suite v1.04 here
Tutorial here.

Download Pocket Killbox and unzip it; save it to your Desktop. We may need it later.


Reboot in safe mode. Close all Browser and Program Windows.
Have HijackThis fix the following. Do this by checking the box beside each and then clicking on Fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [pro] C:\WINDOWS\tool2.exe



You may need to set you computer to show hidden files. Click here for Instructions.
Then click start>my computer>local disk
(then follow the path) or Using Windows Explorer, locate the following files/folders, and delete them:
Delete the following file(s) listed.
C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe
C:\WINDOWS\tool2.exe


If you were unable to find any of the files then please follow these additional instructions:
Run Pocket Killbox, and click the radio button that says Delete a file on reboot.
Paste the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot answer Yes let the system reboot.

Reboot
Then Run 3S under “Items To Clear” tab place a checkmark in all of them but the last.
Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves now.
Ok, done.

Logfile of HijackThis v1.99.1
Scan saved at 8:33:40 PM, on 6/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Spyware\microsoft\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Creative\ShareDLL\MediaDet.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Spyware\microsoft\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\Spyware\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Spyware\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [gcasServ] "C:\Spyware\microsoft\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Powerword 2003.lnk = C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
O8 - Extra context menu item: &Download the file(s) in D.S.Code - C:\Program Files\DSLite2\dl_text.html
O8 - Extra context menu item: &Download the file(s) in D.S.Code-File - C:\Program Files\DSLite2\dl_url.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O9 - Extra button: D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O9 - Extra 'Tools' menuitem: &D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

My computer seems to operate fine. It was slow after I caught the infection, but now it seems to catch up speed. Everything else are normal.
Spybot S&D lets you kill the 04's, the startups. Start Spybot click mode at the top left,
make sure that advanced mode is checked. Then click on tools on the lower left.
Then system startup, to the right is a double arrow bar click it to expand.
Now clicking on a value you will get a description of the command line. Removing the green
check mark will stop the startup, should you decide that you need or want it back just
replace the check mark. Restarting your PC will complete the change.
Remove the check marks from the ones listed below.

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE


To help keep your PC clean follow the recommendations in Tony Klein's article
So how did I get infected in the first place?
Yep, thanks a lot.

After running spybot, here is my log.

Logfile of HijackThis v1.99.1
Scan saved at 4:32:04 PM, on 7/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Spyware\microsoft\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
C:\Program Files\Creative\ShareDLL\MediaDet.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Spyware\microsoft\gcasDtServ.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\Spyware\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Spyware\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [gcasServ] "C:\Spyware\microsoft\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: Powerword 2003.lnk = C:\Program Files\Kingsoft\Powerword 2003\XDICT.EXE
O8 - Extra context menu item: &Download the file(s) in D.S.Code - C:\Program Files\DSLite2\dl_text.html
O8 - Extra context menu item: &Download the file(s) in D.S.Code-File - C:\Program Files\DSLite2\dl_url.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O9 - Extra button: D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O9 - Extra 'Tools' menuitem: &D.S.Lite - {F8475519-8412-4D40-A46E-692D9D04DF7F} - C:\Program Files\DSLite2\DSLite.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

again, thank for your help.

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