Thanks for the advice
Logs as requested below:
Spysweeper:
********
13:35: | Start of Session, 01 December 2005 |
13:35: Spy Sweeper started
13:35: Sweep initiated using definitions version 576
13:35: Starting Memory Sweep
13:37: Memory Sweep Complete, Elapsed Time: 00:02:46
13:37: Starting Registry Sweep
13:38: Registry Sweep Complete, Elapsed Time:00:00:17
13:38: Starting Cookie Sweep
13:38: Found Spy Cookie: atwola cookie
13:38: laptop@atwola[1].txt (ID = 2255)
13:38: Found Spy Cookie: a cookie
13:38: laptop@a[1].txt (ID = 2027)
13:38: Cookie Sweep Complete, Elapsed Time: 00:00:00
13:38: Starting File Sweep
13:49: File Sweep Complete, Elapsed Time: 00:11:25
13:49: Full Sweep has completed. Elapsed time 00:14:32
13:49: Traces Found: 2
13:49: Removal process initiated
13:49: Quarantining All Traces: a cookie
13:49: Quarantining All Traces: atwola cookie
13:49: Removal process completed. Elapsed time 00:00:01
********
12:48: | Start of Session, 01 December 2005 |
12:48: Spy Sweeper started
12:48: Sweep initiated using definitions version 576
12:48: Starting Memory Sweep
12:51: Memory Sweep Complete, Elapsed Time: 00:02:45
12:51: Starting Registry Sweep
12:51: Found Adware: pinfo dialer
12:51: HKU\.default\software\netscape\netscape navigator\user trusted external applications\ || c:\program files\pinfo\dialers\lisa\lisa.exe (ID = 136752)
12:51: Registry Sweep Complete, Elapsed Time:00:00:11
12:51: Starting Cookie Sweep
12:51: Found Spy Cookie: atwola cookie
12:51: laptop@atwola[1].txt (ID = 2255)
12:51: Found Spy Cookie: a cookie
12:51: laptop@a[1].txt (ID = 2027)
12:51: Cookie Sweep Complete, Elapsed Time: 00:00:00
12:51: Starting File Sweep
13:15: File Sweep Complete, Elapsed Time: 00:23:56
13:15: Full Sweep has completed. Elapsed time 00:26:59
13:15: Traces Found: 3
13:23: Removal process initiated
13:23: Quarantining All Traces: pinfo dialer
13:23: Quarantining All Traces: a cookie
13:23: Quarantining All Traces: atwola cookie
13:23: Removal process completed. Elapsed time 00:00:10
13:35: | End of Session, 01 December 2005 |
********
20:36: | Start of Session, 30 November 2005 |
20:36: Spy Sweeper started
20:41: Your spyware definitions have been updated.
Ewido:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------
+ Created on: 07:16:13, 01/12/2005
+ Report-Checksum: 38ED5828
+ Scan result:
HKLM\SOFTWARE\Pinfo -> Dialer.Generic : Cleaned with backup
HKLM\SOFTWARE\Pinfo\Dialers -> Dialer.Generic : Cleaned with backup
HKU\S-1-5-21-3138311452-1877214264-583075993-1006\Software\Pinfo -> Dialer.Generic : Cleaned with backup
HKU\S-1-5-21-3138311452-1877214264-583075993-1006\Software\Pinfo\Dialers -> Dialer.Generic : Cleaned with backup
HKU\S-1-5-21-3138311452-1877214264-583075993-1006\Software\Pinfo\Dialers\Lisa -> Dialer.Generic : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP389\A0063141.dll -> Dialer.Generic : Cleaned with backup
::Report End
HJT:
Logfile of HijackThis v1.99.0
Scan saved at 13:52:55, on 01/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Common Files\AOL\1133249456\ee\AOLHostManager.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\nvsvc32.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Common Files\AOL\1133249456\ee\AOLServiceHost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
c:\program files\common files\aol\1133249456\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1133249456\ee\AOLServiceHost.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wolisa01:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133249456\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\RunOnce: [Pest Cleaning] "C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\ppclean.exe" "clean" "silent" "cws" "2"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\XP\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone:
http://*.roylinedirect.co.uk
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O16 - DPF: {1096842F-FEE8-11D2-965E-0010E3622565} (IFS_Lib00) -
http://roylinedirect...1.0/IFS_RYD.cab
O16 - DPF: {1E89A357-CF86-11D1-8CAE-00805F93E2D7} (IFS_Wizard1 Control) -
http://roylinedirect....0/IFS_Wz01.cab
O16 - DPF: {219CF65A-B13C-11D2-8D4A-0004ACF74B57} (IFS_Lib04) -
http://roylinedirect....0/IFS_Lb04.cab
O16 - DPF: {29166FB6-2AD6-11D2-8DB7-0001FAF8D270} (IFS_Wizard6 Control) -
http://roylinedirect....0/IFS_Wz06.cab
O16 - DPF: {498439C0-0921-11D3-9484-0001FAF8503C} (IFS_Lib10) -
http://roylinedirect....0/IFS_Lb10.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) -
http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {4DE7E614-E69B-11D2-947C-0001FAF8503C} (IFS_Lib07) -
http://roylinedirect....0/IFS_Lb07.cab
O16 - DPF: {5915C16A-F555-11D1-8E31-08005AAA630C} (IFS_Wizard5 Control) -
http://roylinedirect....0/IFS_Wz05.cab
O16 - DPF: {5B2FD039-D08C-11D2-9FFD-0004ACF74B57} (IFS_Lib08) -
http://roylinedirect....0/IFS_Lb08.cab
O16 - DPF: {5DD1BBF5-E4B2-11D1-9211-0004ACF75CFC} (IFS_Wizard2 Control) -
http://roylinedirect....0/IFS_Wz02.cab
O16 - DPF: {6A863F66-CA4A-11D2-9FF9-0004ACF74B57} (IFS_Lib05) -
http://roylinedirect....0/IFS_Lb05.cab
O16 - DPF: {6CAE02B8-EB30-11D1-8CE5-0004ACF74B57} (IFS_List Control) -
http://roylinedirect....0/IFS_List.cab
O16 - DPF: {74545298-2152-11D2-8D16-0004ACF74B57} (IFS_Wizard3 Control) -
http://roylinedirect....0/IFS_Wz03.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.4.2_03) -
O16 - DPF: {8F78C964-B20B-11D2-8D4A-0004ACF74B57} (IFS_Lib01) -
http://roylinedirect....0/IFS_Lb01.cab
O16 - DPF: {9D24756B-CBFC-11D2-9FFB-0004ACF74B57} (IFS_Lib13) -
http://roylinedirect....0/IFS_Lb13.cab
O16 - DPF: {9E2D89BB-D888-11D2-A002-0004ACF74B57} (IFS_Lib12) -
http://roylinedirect....0/IFS_Lb12.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) -
http://www.ravantivi...n/ravonline.cab
O16 - DPF: {B37DB118-5623-11D3-8769-0010E36241AE} (IFS_Wizard9 Control) -
http://roylinedirect....0/IFS_Wz09.cab
O16 - DPF: {BBAE9E7E-3F7D-11D3-94B7-0001FAF8503C} (IFS_Lib16) -
http://roylinedirect....0/IFS_Lb16.cab
O16 - DPF: {C0E10B5C-DA42-11D3-9FED-0004ACF74B57} (IFS_Lib02) -
http://roylinedirect....0/IFS_Lb02.cab
O16 - DPF: {C1BA9623-F27F-11D2-947D-0001FAF8503C} (IFS_Lib11) -
http://roylinedirect....0/IFS_Lb11.cab
O16 - DPF: {C6726AD0-E1E0-11D2-929E-0004ACF75CFC} (IFS_Lib03) -
http://roylinedirect....0/IFS_Lb03.cab
O16 - DPF: {C6C07D4E-3911-11D2-8708-0001FAF8D5C4} (IFS_Wizard7 Control) -
http://roylinedirect....0/IFS_Wz07.cab
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} (Java Plug-in 1.4.2_03) -
O16 - DPF: {D71A2028-D578-11D2-9FFF-0004ACF74B57} (IFS_Lib14) -
http://roylinedirect....0/IFS_Lb14.cab
O16 - DPF: {DF3AA904-233E-11D3-9495-0001FAF8503C} (IFS_Lib17) -
http://roylinedirect....0/IFS_Lb17.cab
O16 - DPF: {F0FB4064-2940-11D3-92B1-0004ACF75CFC} (IFS_Lib06) -
http://roylinedirect....0/IFS_Lb06.cab
O16 - DPF: {F3DAE1EA-01DA-11D2-8E33-08005AAA630C} (IFS_Wizard4 Control) -
http://roylinedirect....0/IFS_Wz04.cab
O16 - DPF: {F49159DA-E0C6-11D1-8E28-08005AAA630C} (IFS_Service Control) -
http://roylinedirect....0/IFS_Serv.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee WSC Integration - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Also CWShredder found nothing
Once again many thanks - I await the next instructions.
Trevor