Posted 05 April 2004 - 12:54 PM
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Posted 05 April 2004 - 04:55 PM
It would be best to look at a HijackThis Log. If you don't already have HijackThis, please:
1.Open 'My Computer', then open 'C' (or the hard drive with Windows) Now, 'right-click'>New>Folder
That will create a folder named 'New Folder', which you can rename to "HJT". Now you have C:\HJT\ folder. Put your HijackThis.exe there. This ensures that HJT can make backups of the changes we make.
2. Download Hijackthis to the new folder from:
3. Unzip HijackThis.zip into the new folder. Then double click on HijackThis.exe to start the scan.
4. Scan with Hijack This. Once the scan is done, the 'scan' button will change to 'Save Log'.
5. Click on 'Save Log' to save it to the new folder. At the same time a 'Notepad' window will open with the log in it.
6.Copy (Ctrl-A to select all and Ctrl-C to copy) the log and Paste it into this POST using 'Add Reply'.
You will see a button beside the 'Scan/Save Log' button marked 'Fix Checked'.
**DO NOT FIX ANYTHING. The people here will analyze your log file and tell you what steps need to be taken to fix your problem. most of what it lists will be harmless and/or essential.
Edited by dgosling, 05 April 2004 - 04:56 PM.
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