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HiJack this log + attempts to resolve popup problem = help!

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Hi all

Really hope you can help because I'm pulling my hair out with these popups appearing intermittently.

Having checked out what i 'should' provide, here is my 'highjackThis' log:

Logfile of HijackThis v1.99.1
Scan saved at 22:23:57, on 25/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\SERVER\APACHE\Apache2\bin\Apache.exe
C:\SERVER\APACHE\Apache2\bin\Apache.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
C:\SERVER\MYSQL\bin\mysqld-nt.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\SERVER\APACHE\Apache2\bin\ApacheMonitor.exe
C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_Update.exe
C:\Program Files\BT Broadband Basic Help\bin\mpbtn.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\NEC-Mitsubishi\Brightness Controller\BrightnessController.exe
C:\SERVER\MYSQL\bin\winmysqladmin.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
D:\Downloads\VIRUS\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Brightness Controller.lnk = C:\Program Files\NEC-Mitsubishi\Brightness Controller\BrightnessController.exe
O4 - Startup: WinMySQLadmin.lnk = C:\SERVER\MYSQL\bin\winmysqladmin.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Basic Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Monitor Apache Servers.lnk = C:\SERVER\APACHE\Apache2\bin\ApacheMonitor.exe
O4 - Global Startup: Palo Alto Software Update Manager 8.0.lnk = C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_Update.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Get Flash by FlashKeeper - C:\Program Files\FlashKeeper\GetFlash.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: FlashKeeper - {86301D40-94C1-4a5e-843B-7F43965E364A} - C:\Program Files\FlashKeeper\GetFlash.htm
O9 - Extra button: WebCloner - {ADFCCE65-DF10-46fd-B04A-53CCBE2A0795} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: &WebCloner - {ADFCCE65-DF10-46fd-B04A-53CCBE2A0795} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{022D1F17-3E55-45F1-A71B-A5FBBA9D81F0}: NameServer = 194.72.9.38 62.6.40.162
O17 - HKLM\System\CS1\Services\Tcpip\..\{022D1F17-3E55-45F1-A71B-A5FBBA9D81F0}: NameServer = 194.72.9.38 62.6.40.162
O20 - Winlogon Notify: iexplorer-e - iexplorer-e.dll (file missing)
O20 - Winlogon Notify: ShellServiceObjectDelayLoad - C:\WINDOWS\system32\kt8sl7l71.dll
O23 - Service: Apache2 - Unknown owner - C:\SERVER\APACHE\Apache2\bin\Apache.exe" -k runservice (file missing)
O23 - Service: F-Secure 2006 (BackWeb Plug-in - 4476822) - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySql - Unknown owner - C:/SERVER/MYSQL/bin/mysqld-nt.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe




************************************
any help is very much appreciated
dave
Hi All

MAJOR problem with malware popups, driving me crazy. Here is what I have done prior to creating the HijackThis log printed below:

1/ downloaded, installed and run CWShredder
2/ Ran the online scan at TrendMicro Housecall
3/ downloaded, installed, updated and run Spybot Search & Destroy (v1.4) - deleted RED entries
4/ downloaded, installed, updated and run Ad-Aware SE and deleted 3 target families
5/ downloaded, installed and run the VX2 Cleaner add-on for Ad-aware
6/ rebooted throughout all of the above

Really do not know what to do next so I'm gonna do 'nothing' until one you expert bods can have a look at my log, worried that I may end up doing more damage than good. Thanks very much guys.





Logfile of HijackThis v1.99.1
Scan saved at 00:57:45, on 26/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\SERVER\MYSQL\bin\mysqld-nt.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\System32\svchost.exe
C:\SERVER\APACHE\Apache2\bin\ApacheMonitor.exe
C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_Update.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\NEC-Mitsubishi\Brightness Controller\BrightnessController.exe
C:\SERVER\MYSQL\bin\winmysqladmin.exe
C:\Program Files\BT Broadband Basic Help\bin\mpbtn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\virusremoval\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - Startup: Brightness Controller.lnk = C:\Program Files\NEC-Mitsubishi\Brightness Controller\BrightnessController.exe
O4 - Startup: WinMySQLadmin.lnk = C:\SERVER\MYSQL\bin\winmysqladmin.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Basic Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Monitor Apache Servers.lnk = C:\SERVER\APACHE\Apache2\bin\ApacheMonitor.exe
O4 - Global Startup: Palo Alto Software Update Manager 8.0.lnk = C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_Update.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{022D1F17-3E55-45F1-A71B-A5FBBA9D81F0}: NameServer = 194.72.9.38 62.6.40.162
O17 - HKLM\System\CS1\Services\Tcpip\..\{022D1F17-3E55-45F1-A71B-A5FBBA9D81F0}: NameServer = 194.72.9.38 62.6.40.162
O20 - Winlogon Notify: ShellCompatibility - C:\WINDOWS\system32\jtr0079me.dll
O23 - Service: F-Secure 2006 (BackWeb Plug-in - 4476822) - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySql - Unknown owner - C:/SERVER/MYSQL/bin/mysqld-nt.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
Merged threads ;) if you still need help post another log in this thread using [external image: Posted Image]not [external image: Posted Image]
hi sorry about the double-whammy. i received no response to either of my posts, so i ended up backing up my important files and reformatting the full kit and kaboodle! You may close this thread for good now, help no longer required.

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