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Spyware / Malware / Virus Removal

Frustrated

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #32
First thing we want to do is create a new Restore Point. Click the Start button. Point to Programs, point to Accessories, point to System Tools, and then click System Restore. You want to create a New Restore Point. If that works: Reboot and "copy/paste" a new HJT log file into this thread.
Post #33
System Restore point successful

http://forums.tomcoyote.org/index.php?act=…st&f=27&t=47894


Logfile of HijackThis v1.99.1
Scan saved at 9:12:35 PM, on 10/15/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\ISSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\PROGRAM FILES\MAXTOR\ONETOUCH\UTILS\ONETOUCH.EXE
C:\WINDOWS\MXOALDR.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\DISTILLR\ACROTRAY.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.multitasknc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
F1 - win.ini: run=hpfsched
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACROIEFAVCLIENT.DLL
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\MYDOCU~1\PROGRA~1\SPYBOT\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACROIEFAVCLIENT.DLL
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\MAXTOR\ONETOUCH\UTILS\ONETOUCH.EXE
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [default] C:\WINDOWS\SYSTEM\iexploreD.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ISSVC] "C:\Program Files\Norton Internet Security\ISSVC.exe"
O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [default] C:\WINDOWS\SYSTEM\iexploreD.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Compaq Knowledge Center.lnk = C:\Program Files\Compaq Knowledge Center\bin\silent.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\MESSENGER\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\MESSENGER\MESSENGER\YPAGER.EXE
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin4.dll
O12 - Plugin for .asp: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin7.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/tryaolfree/cdt175/aolcdt175.cab
Post #34
Restart your computer in Safe Mode.

Press the F8 key until the startup menu appears.

Choose the Safe Mode option then press Enter.



To configure Windows to show all files

Do the following:
In Windows, on the Windows desktop, double-click the My Computer icon.

On the Tools menu, click Folder Options.
On the View tab, uncheck Hide file extensions for known file types.

Uncheck Hide protected operating system files. Then, under the "Hidden files" folder, click Show hidden files and folders.
If you see a warning message, click Yes.
Click Apply.
Click OK.




Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O4 - HKLM\..\Run: [default] C:\WINDOWS\SYSTEM\iexploreD.exe

O4 - HKLM\..\RunServices: [default] C:\WINDOWS\SYSTEM\iexploreD.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE10\EXCEL.EXE/3000

Close ALL windows and browsers except HijackThis and click "Fix checked"



Search for and delete these files if listed:
C:\WINDOWS\SYSTEM\iexploreD.exe Careful with this one



Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.


Next navigate to the C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #35
Seems to be running pretty smooth so far!

Logfile of HijackThis v1.99.1
Scan saved at 10:49:18 PM, on 10/15/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\ISSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\PROGRAM FILES\MAXTOR\ONETOUCH\UTILS\ONETOUCH.EXE
C:\WINDOWS\MXOALDR.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\DISTILLR\ACROTRAY.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.multitasknc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
F1 - win.ini: run=hpfsched
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACROIEFAVCLIENT.DLL
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\MYDOCU~1\PROGRA~1\SPYBOT\SPYBOT~1\SDHELPER.DLL
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACROIEFAVCLIENT.DLL
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\MAXTOR\ONETOUCH\UTILS\ONETOUCH.EXE
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ISSVC] "C:\Program Files\Norton Internet Security\ISSVC.exe"
O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Compaq Knowledge Center.lnk = C:\Program Files\Compaq Knowledge Center\bin\silent.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\MESSENGER\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\MESSENGER\MESSENGER\YPAGER.EXE
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin4.dll
O12 - Plugin for .asp: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin7.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/tryaolfree/cdt175/aolcdt175.cab
Post #36
Good Job :thumbup:

Looks good :D :thumbup: How is it running any issues?

Do the following:
In Windows, on the Windows desktop, double-click the My Computer icon.

On the Tools menu, click Folder Options.
On the View tab, check Hide file extensions for known file types.

Then, under the "Hidden files" folder, uncheck Show hidden files and folders.

Click Apply.
Click OK.

To disable Windows Me System Restore
Click Start > Settings > Control Panel.
Double-click the System icon.

——————————————————————————–
Note: If the System icon is not visible, click "View all Control Panel options" to display it.
——————————————————————————–

On the Performance tab click File System.

Click the Troubleshooting tab, and then check Disable System Restore.

Click OK. Click Yes, when you are prompted to restart Windows.


Now enable.

To enable Windows Me System Restore
Click Start > Settings > Control Panel.
Double-click System.
On the Performance tab click File System.
On the Troubleshooting tab, uncheck Disable System Restore.
Click OK. Click Yes, when you are prompted to restart Windows.


If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on.

Safe Surfing. :D
Post #37
:P Thanks!

I do have 2 items in question:

1- found this text file titled "RunOnceEx Log.txt" in WINDOWS, and altho uncertain whether I understand it, some of what I see concerns me.

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx]
"default"="C:\\WINDOWS\\SYSTEM\\iexploreD.exe"
"User"="C:\\WINDOWS\\SYSTEM\\iexploreD.exe"
"Flags"=dword:00000020

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\Depend]
"oleaut32"="C:\\WINDOWS\\SYSTEM\\oleaut32.dll"
"urlmon"="C:\\WINDOWS\\SYSTEM\\urlmon.dll"
"wininet"="C:\\WINDOWS\\SYSTEM\\wininet.dll"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\100]
"000"="C:\\WINDOWS\\SYSTEM\\wininet.dll|DeleteIE3Cache|"
"001"="C:\\WINDOWS\\SYSTEM\\setupwbv.dll|SetDefBrowserInfo|"
"005"="C:\\WINDOWS\\SYSTEM\\atl.dll|DllRegisterServer"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\101]
"000"="C:\\WINDOWS\\SYSTEM\\oleaut32.dll|DllRegisterServer"
"002"="C:\\WINDOWS\\SYSTEM\\mlang.dll|DllRegisterServer"
"003"="C:\\WINDOWS\\SYSTEM\\comctl32.dll|DllInstall|I"
"004"="C:\\WINDOWS\\SYSTEM\\browseui.dll|DllRegisterServer"
"005"="C:\\WINDOWS\\SYSTEM\\browseui.dll|DllInstall|I"
"007"="C:\\WINDOWS\\SYSTEM\\shdocvw.dll|DllRegisterServer"
"008"="C:\\WINDOWS\\SYSTEM\\shdocvw.dll|DllInstall|I"
"009"="C:\\WINDOWS\\SYSTEM\\urlmon.dll|DllRegisterServer"
"012"="C:\\WINDOWS\\SYSTEM\\mshtml.dll|DllRegisterServer"
"013"="C:\\WINDOWS\\SYSTEM\\msrating.dll|DllRegisterServer"
"014"="C:\\WINDOWS\\SYSTEM\\hlink.dll|DllRegisterServer"
"017"="C:\\WINDOWS\\SYSTEM\\plugin.ocx|DllRegisterServer"
"018"="C:\\WINDOWS\\SYSTEM\\sendmail.dll|DllRegisterServer"
"020"="C:\\WINDOWS\\SYSTEM\\asctrls.ocx|DllRegisterServer"
"021"="C:\\WINDOWS\\SYSTEM\\inetcpl.cpl|DllInstall|I"
"022"="C:\\WINDOWS\\SYSTEM\\mshtml.dll|DllInstall|I"
"027"="C:\\WINDOWS\\SYSTEM\\mshtmled.dll|DllRegisterServer"
"028"="C:\\WINDOWS\\SYSTEM\\scrobj.dll|DllRegisterServer"
"029"="C:\\WINDOWS\\SYSTEM\\corpol.dll|DllRegisterServer"
"033"="C:\\WINDOWS\\SYSTEM\\proctexe.ocx|DllRegisterServer"
"034"="C:\\WINDOWS\\SYSTEM\\mshta.exe /register"
"035"="C:\\WINDOWS\\SYSTEM\\mstime.dll|DllRegisterServer"
"036"="C:\\WINDOWS\\SYSTEM\\dxtrans.dll|DllRegisterServer"
"037"="C:\\WINDOWS\\SYSTEM\\dxtmsft.dll|DllRegisterServer"
"010"="C:\\WINDOWS\\SYSTEM\\browsewm.dll|DllRegisterServer"
"011"="C:\\WINDOWS\\SYSTEM\\shdocvw.dll|DllInstall|I,ForceAssoc"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\102]
"001"="C:\\WINDOWS\\SYSTEM\\jscript.dll|DllRegisterServer"
"002"="C:\\WINDOWS\\SYSTEM\\imgutil.dll|DllRegisterServer"
"013"="C:\\WINDOWS\\SYSTEM\\msapsspc.dll|SspcCreateSspiReg|"
"009"="C:\\WINDOWS\\SYSTEM\\msxml3.dll|DllRegisterServer"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\103]
"007"="C:\\WINDOWS\\SYSTEM\\hhctrl.ocx|DllRegisterServer"
"015"="C:\\WINDOWS\\SYSTEM\\thumbvw.dll|DllRegisterServer"
"016"="C:\\WINDOWS\\SYSTEM\\icmfilter.dll|DllRegisterServer"
"019"="C:\\WINDOWS\\SYSTEM\\csseqchk.dll|DllRegisterServer"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\104]
"002"="C:\\WINDOWS\\SYSTEM\\actxprxy.dll|DllRegisterServer"
"003"="C:\\WINDOWS\\SYSTEM\\dispex.dll|DllRegisterServer"
"007"="C:\\WINDOWS\\SYSTEM\\inseng.dll|DllRegisterServer"
"008"="C:\\WINDOWS\\SYSTEM\\iesetup.dll|DllInstall|i"
"014"="C:\\WINDOWS\\SYSTEM\\occache.dll|DllRegisterServer"
"015"="C:\\WINDOWS\\SYSTEM\\occache.dll|DllInstall|i"
"020"="C:\\WINDOWS\\SYSTEM\\cryptdlg.dll|DllRegisterServer"
"024"="C:\\WINDOWS\\SYSTEM\\iepeers.dll|DllRegisterServer"
"027"="C:\\Program Files\\Internet Explorer\\hmmapi.dll|DllRegisterServer"
"028"="C:\\Program Files\\Common Files\\Microsoft Shared\\Triedit\\triedit.dll|DllRegisterServer"
"029"="C:\\Program Files\\Common Files\\Microsoft Shared\\Triedit\\dhtmled.ocx|DllRegisterServer"
"030"="C:\\Program Files\\Common Files\\Microsoft Shared\\MSInfo\\ieinfo5.ocx|DllRegisterServer"
"090"="C:\\WINDOWS\\SYSTEM\\setupwbv.dll|IE4InstallEx|"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\500]
"002"="C:\\WINDOWS\\SYSTEM\\digest.dll|DllInstall|i,HKLM"
"003"="C:\\WINDOWS\\SYSTEM\\wininet.dll|DllInstall|i,HKLM"
"010"="C:\\WINDOWS\\SYSTEM\\urlmon.dll|DllInstall|i,HKLM"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\800]
"000"="C:\\WINDOWS\\SYSTEM\\cdfview.dll|DllRegisterServer"
"001"="C:\\WINDOWS\\SYSTEM\\webcheck.dll|DllRegisterServer"
"002"="C:\\WINDOWS\\SYSTEM\\mobsync.dll|DllRegisterServer"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\801]
"000"="C:\\WINDOWS\\SYSTEM\\msident.dll|DllRegisterServer"


************************ Begin logging ************************
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:06 (hh:mm:ss)

[HKLM:Software\Microsoft\Windows\CurrentVersion\RunOnceEx]
RRA_DELETE = 1
RRA_WAIT = 1
RRAEX_NO_ERROR_DIALOGS = 0
RRAEX_ERRORFILE = 0
RRAEX_LOG_FILE = 1
RRAEX_NO_EXCEPTION_TRAPPING = 0
RRAEX_NO_STATUS_DIALOG = 0
RRAEX_IGNORE_REG_FLAGS = 0
RRAEX_CHECK_NT_ADMIN = 0
RRAEX_QUIT_IF_REBOOT_NEEDED = 0
Dependency DLL loaded: C:\WINDOWS\SYSTEM\oleaut32.dll
Dependency DLL loaded: C:\WINDOWS\SYSTEM\urlmon.dll
Dependency DLL loaded: C:\WINDOWS\SYSTEM\wininet.dll

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:07 (hh:mm:ss)
Section:100
File:C:\WINDOWS\SYSTEM\wininet.dll; Function:DeleteIE3Cache; Args:; Action:WinMain type function
File:C:\WINDOWS\SYSTEM\setupwbv.dll; Function:SetDefBrowserInfo; Args:; Action:WinMain type function
File:C:\WINDOWS\SYSTEM\atl.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:09 (hh:mm:ss)

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:09 (hh:mm:ss)
Section:101
File:C:\WINDOWS\SYSTEM\oleaut32.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\mlang.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\comctl32.dll; Function:DllInstall; Args:I; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\browseui.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\browseui.dll; Function:DllInstall; Args:I; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\shdocvw.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\shdocvw.dll; Function:DllInstall; Args:I; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\urlmon.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\browsewm.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\shdocvw.dll; Function:DllInstall; Args:I,ForceAssoc; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\mshtml.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\msrating.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\hlink.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\plugin.ocx; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\sendmail.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\asctrls.ocx; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\inetcpl.cpl; Function:DllInstall; Args:I; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\mshtml.dll; Function:DllInstall; Args:I; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\mshtmled.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\scrobj.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\corpol.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\proctexe.ocx; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:; Function:; Args:C:\WINDOWS\SYSTEM\mshta.exe /register; Action:ShellExec Command
File:C:\WINDOWS\SYSTEM\mstime.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\dxtrans.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\dxtmsft.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:36 (hh:mm:ss)

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:36 (hh:mm:ss)
Section:102
File:C:\WINDOWS\SYSTEM\jscript.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\imgutil.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\msxml3.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\msapsspc.dll; Function:SspcCreateSspiReg; Args:; Action:WinMain type function
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:40 (hh:mm:ss)

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:40 (hh:mm:ss)
Section:103
File:C:\WINDOWS\SYSTEM\hhctrl.ocx; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\thumbvw.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\icmfilter.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\csseqchk.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:41 (hh:mm:ss)

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:41 (hh:mm:ss)
Section:104
File:C:\WINDOWS\SYSTEM\actxprxy.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\dispex.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\inseng.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\iesetup.dll; Function:DllInstall; Args:i; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\occache.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\occache.dll; Function:DllInstall; Args:i; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\cryptdlg.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\iepeers.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\Program Files\Internet Explorer\hmmapi.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\Program Files\Common Files\Microsoft Shared\Triedit\triedit.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\Program Files\Common Files\Microsoft Shared\MSInfo\ieinfo5.ocx; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\setupwbv.dll; Function:IE4InstallEx; Args:; Action:WinMain type function
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:44 (hh:mm:ss)

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:44 (hh:mm:ss)
Section:500
File:C:\WINDOWS\SYSTEM\digest.dll; Function:DllInstall; Args:i,HKLM; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\wininet.dll; Function:DllInstall; Args:i,HKLM; Action:DllInstall()
File:C:\WINDOWS\SYSTEM\urlmon.dll; Function:DllInstall; Args:i,HKLM; Action:DllInstall()
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:46 (hh:mm:ss)

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:46 (hh:mm:ss)
Section:800
File:C:\WINDOWS\SYSTEM\cdfview.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\webcheck.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
File:C:\WINDOWS\SYSTEM\mobsync.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:49 (hh:mm:ss)

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:49 (hh:mm:ss)
Section:801
File:C:\WINDOWS\SYSTEM\msident.dll; Function:DllRegisterServer; Args:; Action:DllRegisterServer()
Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:49 (hh:mm:ss)
Dependency DLL unloaded: C:\WINDOWS\SYSTEM\oleaut32.dll
Dependency DLL unloaded: C:\WINDOWS\SYSTEM\urlmon.dll
Dependency DLL unloaded: C:\WINDOWS\SYSTEM\wininet.dll

Date: 09/27/2005 (mm/dd/yyyy) Time: 11:31:49 (hh:mm:ss)
************************ End logging ************************


And 2- this from my Ad-Aware, which is just annoying

Ad-Aware SE Scanning Result, 10-15-2005 11:03:23 PM
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Type Description Location No. Items
MRU List most recent application to use microsoft directdraw HKEY_LOCAL_MACHINE:software\microsoft\directdraw\mostrecentapplication\ 1
MRU List list of recent files opened using wordpad HKEY_USERS:.DEFAULT\software\microsoft\windows\currentversion\applets\wordpad\recent file list\ 2
MRU List list of recent documents opened HKEY_USERS:.DEFAULT\software\microsoft\windows\currentversion\explorer\recentdocs\ 2
Post #38
"RunOnceEx Log.txt" I'm sure that's from one of the scans / fixes you ran. You can remove it if you want.



Run Ad-Aware like this:

1. Launch Ad-Aware SE and run the WebUpdate feature. (Click on the Globe icon > Click connect > Click OK > Click Finish.)
2. Set up the Configurations as follows:
– Click the Gear wheel at the top of the Ad-Aware window
– Click General > Safety & Settings: Check (Green) all three.
– Click Tweak > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
3. Click "Proceed"
4. Click "Scan Now"
5. Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
6. Select "Search for low-risk threats"
7. Run the scanner using the Full Scan (Perform full system scan) mode.
8. When the scan has completed, select Next.
9. In the Scanning Results window, select the "Scan Summary" tab.
10. Check the box next to each "target family" you wish to remove.
11. Click next > Click OK.
Post #39
ok great! (on the RunOnceLog)


and this SPYWAREGUARD BROWSER PROTECTION ALERT:

"An attempt to change IE settings detected; IE search page changed from
Post #40
"

An attempt to change IE settings detected; IE search page changed from

That's IE's default. You can accept it.

is Thank You for the links to free firewall & antivirus, would they not conflict with Norton?

You only want one Anti-Virus program running. So stay with Norton's if you want.
Post #41
Thank You SO much for all your help! Can't tell you enough how I appreciate your dedication & perseverance! I will definitely be making a donation to the site. Take care!!! Cathy
Post #43
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

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http://forums.tomcoyote.org/index.php?showtopic=31418

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