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Hooowah pop ups

6 min read

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Post #1
I have looked at the other hooowah pop up hijackthis files and I don't have the same file names as the other individuals. Below is my hijackthis file. Please help me get rid of these pop ups as it is causing major slowing and freeze ups when ever I try to search. Thank you

Logfile of HijackThis v1.99.1
Scan saved at 12:50:07 PM, on 9/5/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Rakq\Pnvveh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\winCMAPP\wincmapp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeDevice\PeDev.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WinZip\winzip32.exe
C:\unzipped\hijackthis[1]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.surfbest.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfbest.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\System32\pkshzaoh.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: PEDEV_IEListener Class - {E1412445-4FF8-410e-8D24-F2CF86B171A4} - C:\Program Files\PeDevice\PeDev.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AdwareFilter - {1028F737-81E7-452B-A860-E50CAD90A08C} - C:\Program Files\AdwareFilterToolBar\AdwareFilter.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Jkjnasi] C:\Program Files\Rakq\Pnvveh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Spyware Stormer] C:\Program Files\Spyware Stormer\SpywareStormer.Exe
O4 - HKLM\..\Run: [sixtysix] C:\WINDOWS\sixtypopsix.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [msresearch] C:\WINDOWS\msresearch.exe
O4 - HKLM\..\Run: [vmcleaner] gxlib.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\System32\pshwr.exe
O4 - HKCU\..\Run: [wincmap] "C:\Program Files\winCMAPP\wincmapp.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/dlhelper/ve…n7/dlhelper.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O18 - Filter: text/html - (no CLSID) - (no file)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
Post #2
Hello barno909, Welcome to the forum.

This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.4 and Ad-aware SE Build 1.06 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #3
I first ran the panda Active Scan and deleted everything that was necessary to keep and that I had rights to delete.

I then downloaded Spybot search and destroy and that did not find anything. I already have Ad Aware SE personal, checked for updates and ran a full system scan and deleted every thing including old quarantined lists.

here is my new Hijackthis file:

Logfile of HijackThis v1.99.1
Scan saved at 8:36:12 PM, on 9/13/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Rakq\Pnvveh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\winCMAPP\wincmapp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\unzipped\hijackthis[1]\hijackthis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\System32\pkshzaoh.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: PEDEV_IEListener Class - {E1412445-4FF8-410e-8D24-F2CF86B171A4} - C:\Program Files\PeDevice\PeDev.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AdwareFilter - {1028F737-81E7-452B-A860-E50CAD90A08C} - C:\Program Files\AdwareFilterToolBar\AdwareFilter.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Jkjnasi] C:\Program Files\Rakq\Pnvveh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [msresearch] C:\WINDOWS\msresearch.exe
O4 - HKLM\..\Run: [vmcleaner] gxlib.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\System32\pshwr.exe
O4 - HKCU\..\Run: [wincmap] "C:\Program Files\winCMAPP\wincmapp.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/dlhelper/ve…n7/dlhelper.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O18 - Filter: text/html - (no CLSID) - (no file)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe


I have been running Ad Aware Se personal every couple of days and that seems to work but then after a day or so, my home site is mysteriously set to www.findthebestwebsite.com and I start getting the Hooowah pop ups all over. I have no idea if the two are connected and I haven't even been using the internet since I started getting the pop ups. Again thanks for the help and hopefully we get rid of this together, thanks
Post #4
Do you know what this program is?
C:\Program Files\Rakq\Pnvveh.exe

If not: Open C:\Program Files\Rakq <–Delete Folder
There will also be one listed as a 04.

I suggest you do this:


Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Use Add/Remove Programs and remove: If listed.
PeDevice
AdwareFilterToolBar



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\System32\pkshzaoh.dll

O2 - BHO: PEDEV_IEListener Class - {E1412445-4FF8-410e-8D24-F2CF86B171A4} - C:\Program Files\PeDevice\PeDev.dll

O3 - Toolbar: AdwareFilter - {1028F737-81E7-452B-A860-E50CAD90A08C} - C:\Program Files\AdwareFilterToolBar\AdwareFilter.dll

O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [Jkjnasi] C:\Program Files\Rakq\Pnvveh.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [msresearch] C:\WINDOWS\msresearch.exe

O4 - HKLM\..\Run: [vmcleaner] gxlib.exe

O4 - HKCU\..\Run: [pshower] C:\WINDOWS\System32\pshwr.exe

O4 - HKCU\..\Run: [wincmap] "C:\Program Files\winCMAPP\wincmapp.exe"

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab

O18 - Filter: text/html - (no CLSID) - (no file)

Close ALL windows and browsers except HijackThis and click "Fix checked"


Restart in Safe Mode:
Restart your computer.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.




Search for and delete these folders if listed:
C:\Program Files\PeDevice
C:\Program Files\AdwareFilterToolBar
C:\Program Files\winCMAPP


Search for and delete these files if listed:
gxlib.exe
C:\WINDOWS\msresearch.exe
C:\WINDOWS\System32\pshwr.exe


Open C:\Windows\Prefetch\ Delete ALL files in this folder.


Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.


Next navigate to the C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #5
Here is the new Hijackthis file:
Logfile of HijackThis v1.99.1
Scan saved at 4:45:37 PM, on 9/14/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis[1]\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/dlhelper/ve…n7/dlhelper.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

I could not delete the Rakq file, it gave me a pop up that it was in use or protected. The PeDevice and Ad Aware tool bar were not listed in the available programs to be removed. In safe mode I could not find "gxlib.exe" nor could I find C:\WINDOWS\System32\pshwr.exe. Every thing seems to be running normally. I'll have to use the internet after class and see if its fine.
Post #6
Lets see if you have anything hiding.


Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.


Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Then please run Ewido, click on the Scanner run a full scan and let it clean everything it finds. Save the logfile from the scan.


Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
Post #7
HIjackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 3:34:13 PM, on 9/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis[1]\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/dlhelper/ve…n7/dlhelper.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe


Ewido log:
———————————————————
ewido security suite - Scan report
———————————————————

+ Created on: 10:13:14 PM, 9/15/2005
+ Report-Checksum: B75C338C

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{1028F737-81E7-452B-A860-E50CAD90A08C} -> Spyware.SpyAssassin : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{6BAF0C72-19B4-46E7-A9B0-C272C79442C0} -> Spyware.SafeSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{82B382FD-F0CB-444F-9C9C-1ED4AB39E5C0} -> Spyware.SafeSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{193FC180-7E97-467E-8CDD-B4385F6D20C4} -> Spyware.SafeSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup
C:\WINDOWS\SYSTEM32\netlanm.dll -> Spyware.SafeSurfing : Cleaned with backup
C:\WINDOWS\SYSTEM32\dun.exe -> Spyware.DealHelper : Cleaned with backup
C:\WINDOWS\asupdate.exe -> Trojan.Qhost.dr : Cleaned with backup
C:\WINDOWS\sp2update0.exe -> TrojanDownloader.VB.nh : Cleaned with backup
C:\WINDOWS\sp2update00.exe -> TrojanDownloader.VB.nh : Cleaned with backup
C:\Program Files\Rakq\Pnvveh.exe -> Trojan.Small.cy : Cleaned with backup
C:\Documents and Settings\Helzer\Local Settings\Temp\dealhelper.exe -> TrojanDownloader.Agent.hw : Cleaned with backup
C:\Documents and Settings\Helzer\Local Settings\Temp\Stb.exe -> TrojanDownloader.Agent.tf : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\[removed][1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\helzer@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\helzer@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\helzer@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\helzer@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\[removed][3].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\helzer@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\[removed][2].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\[removed][2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\helzer@hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\[removed][1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\[removed][1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Helzer\Cookies\[removed][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Rebekah\Cookies\rebekah@abetterinternet[2].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Rebekah\Cookies\rebekah@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Rebekah\Cookies\[removed][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@com[1].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253910.dll -> Spyware.ClearSearch : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253911.exe -> Spyware.ClearSearch : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253917.exe -> Spyware.DealHelper : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253926.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253935.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253959.dll -> Spyware.ClearSearch : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253960.exe -> Spyware.ClearSearch : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253984.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP323\A0253985.srg -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP340\A0258268.exe -> Trojan.LowZones.cp : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP341\A0259273.exe -> TrojanDownloader.Agent.tf : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP341\A0259275.exe -> Spyware.CASClient : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP341\A0259277.dll -> Trojan.P2E.an : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP341\A0259278.dll -> Trojan.P2E.an : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP341\A0259281.dll -> Spyware.SurfSide : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP341\A0259289.exe -> Spyware.Thumper : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP341\A0259307.dll -> Spyware.ClearSearch : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP341\A0259308.exe -> Spyware.ClearSearch : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP351\A0260408.DLL -> Spyware.SafeSurfing : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP351\A0260433.exe -> Spyware.SafeSurfing : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP351\A0260436.exe -> TrojanDropper.Small.qn : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP351\A0260438.exe -> Adware.Saha : Cleaned with backup
C:\System Volume Information\_restore{4953FB2C-A284-43FE-82F8-05063DD829A4}\RP351\A0260440.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\unzipped\hijackthis[1]\backups\backup-20050905-125203-536.dll -> Spyware.SafeSurfing : Cleaned with backup
C:\unzipped\hijackthis[1]\backups\backup-20050914-161613-634.dll -> Spyware.SafeSurfing : Cleaned with backup
C:\unzipped\hijackthis[1]\backups\backup-20050914-164521-496.dll -> Not-A-Virus.PornWare.PopCap.b : Cleaned with backup


::Report End
Post #8
Good Job :thumbup:


Log looks good :D :thumbup: How is it running any issues?

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Click Start> My Computer, select the Tools menu and then Folder Options, after the new window appears select the View tab…]
This time select the: Restore Defaults
Select: Apply, and click OK




If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D


MOST IMPORTANT: You Need to Update Windows and IE to get all the Latest Security Patches to protect your computer from the malware that is around on the internet. Please go to
http://v5.windowsupdate.microsoft.com/v5co…t.aspx?ln=en-us]Microsoft Windows and Internet Explorer Updates to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the cirtical updates installed (Free) Microsoft Office Update
Post #9
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

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