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Request Evaluaton of HijackThis log

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Post #1
Periodically I run a full security scan and check of my computer to help keep it clean of malware. Friday, I ran a complete scan of my computer with NAV 2005, AdAware, and CounterSpy and fortunately did not find any malware. .

I would very much appreciate an evaluation of the following HijachThis log. I have a Dell Dimension 8200 computer with windows XP Pro (SP2) with all of the current MS security updates. I also have NAV 2005, ZAPRO, CounterSpy, BoClean, SpywareBlaster, and Adaware SE Plus installed. Base upon my limited experience I see two entries that I might need to delete (F3 - REG:win.ini: load= and F3 - REG:win.ini: run=) . However, any other suggestions for entry deletions would be very much appreciated. Thanks, Sam.




Logfile of HijackThis v1.99.1
Scan saved at 7:36:05 AM, on 8/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PurgeIE\PurgeIE_Service.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Symantec\LiveState Recovery\Desktop 3.0\Agent\VProSvc.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\MMKeybd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\LiveState Recovery\Desktop 3.0\Agent\VProTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Netropa\Traymon.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\HIJACKTHIS Program\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/windowsxp/pro/default.mspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://education.dellnet.com/
F3 - REG:win.ini: load=
F3 - REG:win.ini: run=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [BOC-412] C:\PROGRA~1\NSClean\BOClean\BOC412.exe
O4 - HKLM\..\Run: [LiveState Recovery 3.0] "C:\Program Files\Symantec\LiveState Recovery\Desktop 3.0\Agent\VProTray.exe"
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://office.microsoft.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1118316864765
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1118316608703
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?316
O23 - Service: AOPX - Sysinternals - www.sysinternals.com - C:\DOCUME~1\Sam\LOCALS~1\Temp\AOPX.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PurgeIE XP Service (PurgeIEservice) - Assistance & Resources for Computing, Inc. - C:\Program Files\PurgeIE\PurgeIE_Service.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec LiveState Recovery - Symantec Corporation - C:\Program Files\Symantec\LiveState Recovery\Desktop 3.0\Agent\VProSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
Post #2
F3 - REG:win.ini: load=
F3 - REG:win.ini: run=

It is an autoloading file but there is on file there
unlike this entry
F3 - REG:win.ini: load=C:\WINDOWS\System32\fndzjxbpxl\csrss.exe

in your case it is not loading anything.

Your log looks good.
Please follow a few tips to remain malware free:

Make sure you keep your Windows OS current by visiting Windows update
occasionaly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

Also download, install and keep updated- Antivirus Software (and use only one):
Free for home users:
avast! 4 Home Edition Download
AVG free version 7.0 AVG free version v6.0 updates ended 12/31/04
AntiVir Personal Edition

Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more:
Internet Explorer Privacy & Security Settings
Working with Internet Explorer 6 Security
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser:
Like Firefox,
And Thunderbird for controling spam in your e-mail.

Install a firewall. A firewall will control what comes in from the internet and what leaves your computer to the internet. A firewall will also alert you when a application trys to connect to the internet from your computer, this is a good way to catch crapware or trojans, trying to connect out bound from your computer- whats that and why does it need a internet connection? You can deny it access it until more investigation is done. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. Microsoft XP firewall only provides inbound protection, but is not as robust as third party firewalls, Be sure to run only >one< firewall.If you use another, be sure to disable XP's built in firewall.A inexpensive NAT hardware router with SPI (firewall)would be even better,along with a software firewall.
Zone Alarm
Kerio Personal Firewall
Outpost Firewall

Download, install and update before using:(if these are constantly finding malware, then you need to make some changes)
Ad-Aware SE Personal edition
Spybot Search and destroy
Becarful with spyware "removers and scanners"– there are many "rogue/suspect" programs that "claim to remove" spyware.

Other programs to consider:
SpywareBlaster
IE-SPYAD
AntiTrojan software to fill in the gap:
a2 free
Ewido Security Suite
Trojan Hunter (30 day trial version)

Learn More:
Tony's article So how did I get infected in the first place?
How to Secure (and Keep Secure) My (New) Computer(s)
Home Computer Security
Wilders Security Advisors

Watch what you download, and where you download it from.
Many programs come bundled with "extra" crapware you may not want. Make sure you know what it is you will be downloading and installing. Visit the makers website, learn more about the program, Does the program you want come bundled with other "3rd party" programs? What do the 3rd party programs do? Will they deliver ads? Track your surfing habits?.You may be installing more than you think, Read the EULA agreement, you know that paragraph of stuff you "agree to" before the software installs? Stay away from warez and crack sites. Becarful what you download from file sharing networks.If you are not sure, scan it with your Antivirus app. A small file (in KB) is probably not what you think it is. Some p2p clients also install 3rd party stuff you probably dont want.
Post #3
Thanks very much for your reply, information, and evalutaion of the Hijackthis log. One other Should I delete the two entries: F3 - REG:win.ini: load= F3 - REG:win.ini: run= or just leave them and watch for any future enties? Thanks again and have a good week, Sam.
Post #4 last edited

Thanks very much for your reply, information, and evalutaion of the Hijackthis log.  One other Should I delete the two entries:

F3 - REG:win.ini: load=
F3 - REG:win.ini: run=

or just leave them and watch for any future enties?  Thanks again and have a good week, Sam.

200658

I belive that they can be deleted safely you will have the backups ;)
Post #5 last edited
bigsax1 did you read the guidelines :wavey:


> Guidelines

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Post #7
Glad we could help.

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To help keep you clean follow the recommendations in Tony's article here:
So how did I get infected in the first place?

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