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Help with HijackThis log - Please!

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Post #1
I am trying to connect to VPN for a new job I am starting, and every time I get logged in my computer then shuts down and restarts. I have run 4 different spyware cleaners, removed unnecessary programs, disk error check, disk cleanup, disk defrag, and virus scan with AVG.

I have now also run a HijackThis log, but don't know what to do with it from here.

There are currently 50 processes running on my computer, and I don't know what most of them are.

Someone please help!

Thank you in advance!

Log follows:

Logfile of HijackThis v1.99.1
Scan saved at 9:31:32 AM, on 7/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\EarthLink 5.0\ConMgr.exe
C:\Program Files\EarthLink 5.0\updatemgr.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\Winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Documents and Settings\Christina Greenland\Application Data\Mozilla\Profiles\default\8or0ny7a.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Christina Greenland\Application Data\Mozilla\Profiles\default\8or0ny7a.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [UpdateMgr.exe] "C:\Program Files\EarthLink 5.0\updatemgr.exe" /NOCM
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [TypeChargeRun] C:\Program Files\NCH Swift Sound\TypeCharge\tcharge.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Citrix\GoToMyPC\g2svc.exe -logon
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [msn] msnmsg.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft WinUpdate] svchosts.exe
O4 - HKCU\..\Run: [msn] msnmsg.exe
O4 - HKCU\..\RunServices: [msn] msnmsg.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (file missing) (HKCU)
O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid;=0x409
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1410/ftp…/v7/brix6ie.cab
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/i…GenXInstall.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} - http://otx.ifilm.com/OTXMedia/OTXMedia.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/09ebab37bae1e5…ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093758590421
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {6BC013D0-77D9-11D5-AB95-0050DA664D35} - https://www.yodlee.com/apps/install/psaver/Yodelizer.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {72770C4F-967D-4517-982B-92D6B9015649} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/co…X.cab?9,0,712,0
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp…23/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/check/netset/install/gtdownls.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/deltacvx.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp…20/cpbrxpie.cab
O16 - DPF: {D7107300-E42A-4C1C-84EB-4D783E58B88D} (DNInstallerOCX Class) - https://www.speechmachines.org/Installer/InstallerOCX.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {E5168F0C-8591-11D4-BCDF-006008B7FEA4} - http://www.plato.com/pwln/02000050/cab/pwlninst.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/co….cab?10,0,910,0
O20 - Winlogon Notify: GoToMyPC - C:\WINDOWS\SYSTEM32\G2WinLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
Post #2
Welcome to TomCoyote.org!

You have some malware running amok on your machine, but not a lot. :(

I can't tell if it's "adware" or some type of virus or trojan.

Let's see if we can nuke them with some "standard" spyware killers.

Please download and run Spybot-Search&Destroy and Ad-Aware; they are the standard programs for finding and cleaning malware off your system. Here are links to both programs, and instructions for their use.

Get Spybot - Search & Destroy from http://security.kolla.de
(This is the NEW Version 1.4)
Get AdAware SE Personal from http://www.lavasoft.de/support/download

Download and install these programs if you don't already have them. If you do have them, make sure they are UPDATED AND CONFIGURED AS DESCRIBED here:

http://forum.malwareremoval.com/viewtopic.php?t=13

Reboot after running each program.

Please try these free online virus scans of your system:

Trend-Micro Housecall

Panda Activescan

Etrust Security Advisor

Choose "fix" or "clean".

Let them remove any infections found. Reboot after each scan.

The scans will take a while dependiong on your system speed/disk size, etc.

When complete, make a new log file and "copy/paste" it into this thread, and we'll deal with anything "bad" that has survived. :)
Post #3
Thank you!

I had already run SpyBot and AdAware, but I ran them again just to be sure.

SpyBot encountered an error during the scan; these are the results:

Error during check!: Xuron55 (Datei C:\WINDOWS\win.ini kann nicht geöffnet werden. The process cannot access the file because it is being used by another process) ()


HuntBar: Program directory (Directory, nothing done)
C:\Program Files\Toolbar\

HuntBar: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{F273D4EA-2025-4410-8408-251A0CD46BE7}

HuntBar: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{D1951679-1D52-43FC-9585-0737143585F5}

HuntBar: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{99AA88D1-D9D3-410A-BE9E-044F94C183DA}

HuntBar: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{7B8BD940-B1EF-460C-85A2-9ACAAF7F9303}

HuntBar: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{66C22569-F05C-4A70-A142-763B337E1002}

HuntBar: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{618BE527-B7F5-417C-BC51-98FDC2D6DE61}

HuntBar: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{365B9A54-E613-46E5-9DB1-4F91A9DE80BD}

HuntBar: Interface (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{234F09FB-FE89-4C6D-9203-31832FC051C3}

HuntBar: Type library (Registry key, nothing done)
HKEY_CLASSES_ROOT\TypeLib\{B23B3ADD-84B1-414A-92B9-0CABE5A781F4}


— Spybot - Search && Destroy version: 1.3 —
2005-04-26 Includes\Cookies.sbi
2005-06-30 Includes\Dialer.sbi
2005-06-30 Includes\Hijackers.sbi
2005-06-23 Includes\Keyloggers.sbi
2004-11-29 Includes\LSP.sbi
2005-06-30 Includes\Malware.sbi
2005-06-09 Includes\PUPS.sbi
2005-04-27 Includes\Revision.sbi
2005-06-09 Includes\Security.sbi
2005-06-30 Includes\Spybots.sbi
2005-02-17 Includes\Tracks.uti
2005-06-30 Includes\Trojans.sbi

(I did have all other windows closed during the scan).

AdAware found nothing new.

I then ran Trend Micro Housecall, which found nothing.

Panda Active Scan found problems but could not fix them; results follow:


Incident Status Location

Spyware:Spyware/Cydoor No disinfected C:\WINDOWS\system32\cd_clint.dll
Adware:Adware/eZula No disinfected C:\WINDOWS\Downloaded Program Files\ezulaboot.???
Adware:Adware/WinTools No disinfected Windows Registry
Adware:Adware/Coupons No disinfected C:\WINDOWS\brix6ie.ocx
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\toolbar.dll
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~552355.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~677372.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~681049.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~698117.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~705081.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~705906.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~753155.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~768463.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~781491.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~901029.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp\~979735.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\common.dll
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\TBPS.exe
Adware:Adware/ToolbarMase No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\toolbar.dll
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~101583.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~15590.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~240186.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~290405.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~298080.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~333022.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~346397.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~362528.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~366126.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~370922.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~379782.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~380593.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~384907.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~385382.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~385756.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~385789.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~402515.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~405014.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~411204.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~412648.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~414594.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~419999.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~420236.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~428254.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~431704.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~434798.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~437445.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~442496.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~451546.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~478.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~481422.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~489722.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~496027.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~522567.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~564157.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~579776.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~587.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~613181.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~625.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~747912.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~753017.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~758036.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~764487.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~770573.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~774797.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~776439.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~777536.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~781506.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~782566.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~795385.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~802920.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~808457.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~813136.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~817136.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~823987.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~827160.tmp
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Christina Greenland\Local Settings\Temp\~919360.tmp
Possible Virus. No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\7535E615-FC3A-4840-B46B-B673CE\E0360420-A370-47CF-B9BB-CE9FC7
Adware:Adware/TopMoxie No disinfected C:\Program Files\UpromiseRemindU\UpromiseRemindU.exe
Adware:Adware/Coupons No disinfected C:\WINDOWS\brix6ie.ocx
Adware:Adware/Coupons No disinfected C:\WINDOWS\cpbrkpie.ocx
Adware:Adware/eZula No disinfected C:\WINDOWS\Downloaded Program Files\eZulaBoot.INF
Spyware:Spyware/Cydoor No disinfected C:\WINDOWS\SYSTEM32\CD_CLINT.DLL
Etrust Security Advisor also found one problem, but could not fix it:

File Infection Status Path

ifr[1].php JS.MHTMLRedir!exploit cannot cure C:\Documents and Settings\C.Andrew Macdonell\Local Settings\Temporary Internet Files\Content JE5\T7JZHP42\

Here is the new HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 7:49:27 AM, on 7/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\EarthLink 5.0\ConMgr.exe
C:\Program Files\EarthLink 5.0\updatemgr.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\Winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Documents and Settings\Christina Greenland\Application Data\Mozilla\Profiles\default\8or0ny7a.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Christina Greenland\Application Data\Mozilla\Profiles\default\8or0ny7a.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [UpdateMgr.exe] "C:\Program Files\EarthLink 5.0\updatemgr.exe" /NOCM
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [TypeChargeRun] C:\Program Files\NCH Swift Sound\TypeCharge\tcharge.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Citrix\GoToMyPC\g2svc.exe -logon
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft WinUpdate] svchosts.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\RunServices: [msn] msnmsg.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (file missing) (HKCU)
O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid;=0x409
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1410/ftp…/v7/brix6ie.cab
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/i…GenXInstall.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} - http://otx.ifilm.com/OTXMedia/OTXMedia.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/09ebab37bae1e5…ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093758590421
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {6BC013D0-77D9-11D5-AB95-0050DA664D35} - https://www.yodlee.com/apps/install/psaver/Yodelizer.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {72770C4F-967D-4517-982B-92D6B9015649} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/co…X.cab?9,0,712,0
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp…23/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/check/netset/install/gtdownls.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/deltacvx.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp…20/cpbrxpie.cab
O16 - DPF: {D7107300-E42A-4C1C-84EB-4D783E58B88D} (DNInstallerOCX Class) - https://www.speechmachines.org/Installer/InstallerOCX.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {E5168F0C-8591-11D4-BCDF-006008B7FEA4} - http://www.plato.com/pwln/02000050/cab/pwlninst.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/co….cab?10,0,910,0
O20 - Winlogon Notify: GoToMyPC - C:\WINDOWS\SYSTEM32\G2WinLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe


I'm not sure if you needed all of the extra information, but I figured it couldn't hurt.

Thanks so much!
Post #4
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

O4 - HKCU\..\Run: [Microsoft WinUpdate] svchosts.exe

O4 - HKCU\..\RunServices: [msn] msnmsg.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/09ebab37bae1e5…ip/RdxIE601.cab

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

msnmsg.exe <— file
(Probably in the C:\WINDOWS\system32\ folder on your machine)
svchosts.exe <— file

EXTREME WARNING!!!

Please note the spelling on that last malware file. It is named very closely to a valid and necessary Windows file.

Use extreme caution when finding and deleting that malware file!!!

C:\WINDOWS\system32\svchost.exe <— Necessary Windows file!!!

(Location unknown)svchosts.exe <— Malware file

Please note the spelling!

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

While booted in safe mode, navigate and delete all files in these folders:

C:\Documents and Settings\Christina Greenland\Local Settings\Temp
C:\Documents and Settings\C. Andrew Macdonell\Local Settings\Temp

Don't delete the folders - just the files contained inside the folders.

Then empty the recycle bin.
Reboot in normal mode and "copy/paste" a new log file into this thread. :)
Post #5
Okay, followed all the steps.

When I searched for the 2 malware files (msnmsg.exe & svchosts.exe), neither of these showed up in my search (including hidden files and folders) in either safe mode or regular.

Logfile of HijackThis v1.99.1
Scan saved at 9:46:01 AM, on 7/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\EarthLink 5.0\ConMgr.exe
C:\Program Files\EarthLink 5.0\updatemgr.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Documents and Settings\Christina Greenland\Application Data\Mozilla\Profiles\default\8or0ny7a.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Christina Greenland\Application Data\Mozilla\Profiles\default\8or0ny7a.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [UpdateMgr.exe] "C:\Program Files\EarthLink 5.0\updatemgr.exe" /NOCM
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [TypeChargeRun] C:\Program Files\NCH Swift Sound\TypeCharge\tcharge.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Citrix\GoToMyPC\g2svc.exe -logon
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (file missing) (HKCU)
O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid;=0x409
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1410/ftp…/v7/brix6ie.cab
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/i…GenXInstall.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} - http://otx.ifilm.com/OTXMedia/OTXMedia.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093758590421
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {6BC013D0-77D9-11D5-AB95-0050DA664D35} - https://www.yodlee.com/apps/install/psaver/Yodelizer.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {72770C4F-967D-4517-982B-92D6B9015649} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/co…X.cab?9,0,712,0
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp…23/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/check/netset/install/gtdownls.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/deltacvx.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp…20/cpbrxpie.cab
O16 - DPF: {D7107300-E42A-4C1C-84EB-4D783E58B88D} (DNInstallerOCX Class) - https://www.speechmachines.org/Installer/InstallerOCX.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {E5168F0C-8591-11D4-BCDF-006008B7FEA4} - http://www.plato.com/pwln/02000050/cab/pwlninst.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/co….cab?10,0,910,0
O20 - Winlogon Notify: GoToMyPC - C:\WINDOWS\SYSTEM32\G2WinLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
Post #6
Congratulations! :thumbup:

The log looks good.

If you can't find those files, and they're not in the log, they aren't a threat.

Has your original problem been resolved?

I am trying to connect to VPN for a new job I am starting, and every time I get logged in my computer then shuts down and restarts


Could you check your Spybot and Adaware settings (at the link I provided) and run them again?

I would think they should remove most of the items you said they found…
Post #7
:oops:

The website I posted the link for on configuring Spybot and Adaware seems to be having technical difficulties at the present time….

Please use these links instead:

Configure Adaware

Configure Spybot
Post #8
Thank you so much for all of your help. My original problem is now resolved; it apparently also had something to do with a non-critical windows update. However, even after I had downloaded the updates it was still shutting down periodically, just not right away every time. Now that I've gone through all of the clean up and the HijackThis log you helped me clean out, it hasn't happened again at all. I will follow these links for configuring AdAware and SpyBot, and I've made a vow to myself to run maintenance on my computer weekly from now on! This is something I used to be better about, but have been putting it off lately. Thanks again for your help, I really appreciate it. :D
Post #9
Helping is what we are here for.

I am glad we were able to be of assistance.

GOD bless you and yours!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

Post #10
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