Spyware / Malware / Virus Removal

aurora help see my log {RESOLVED}

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janie99 Topic Starter

Post #1June 12, 2005, 10:15 PM UTC last edited June 12, 2005, 10:32 PM UTC

hi all.. I have run spybot, adaware, avg and shredder all in safe mode several times and I cannot get rid of this aurora monster.. any suggestions will be greatly appreciated moved this post to the see hijack log files board thanks

janie99

Post #2June 12, 2005, 10:30 PM UTC

hi all..
I have run spybot, adaware, avg and shredder all in safe mode several times and I cannot get rid of this aurora monster.. any suggestions will be greatly appreciated

janie

Logfile of HijackThis v1.99.1
Scan saved at 6:10:15 PM, on 6/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\Documents and Settings\The Short's\Desktop\programs\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.aol.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.sony.com/vaiopeople
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe02a.dll (file missing)
O2 - BHO: SDWin32 Class - {DC9B72DA-6188-4930-B567-9E990C631779} - C:\WINDOWS\system32\lripc.dll (disabled by BHODemon)
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\System32\WinStat12.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gaxwk] C:\WINDOWS\System32\gaxwk.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe02a.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1094746632213
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} (Personal System Administrator Control) - http://206.65.172.231/check/netset//install/gtdowngc.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E35976D4-D7CF-4C82-9B1A-58F63EDDB773}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Trevuren

Post #3June 13, 2005, 3:23 AM UTC

Hi janie99, Welcome to the TomCoyote Forums.

1. My name is Trevuren and I will be helping you with your log.

2. I will be back shorthly with an initial fix for your problem.

Regards,

Trevuren

Trevuren

Post #4June 13, 2005, 3:30 AM UTC

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Download the trial version of Ewido Security Suite here:

http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

2. Please download Nailfix from here:

http://www.noidea.us/easyfile/file.php?dow…050515010747824

. Click on Spyware Utilities
. Chose Nail/Aurora Fix

Unzip it to the desktop but please do NOT run it yet.

3. Next, reboot your computer in Safe Mode by doing the following:

A. Restart your computer
B. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
C. Instead of Windows loading as normal, a menu should appear
D. Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

4. Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly — this is normal.

5. Now run Ewido, and run a full scan. Save the logfile from the scan.

6. Run HijackThis, click Scan, and check:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe02a.dll (file missing)
O2 - BHO: SDWin32 Class - {DC9B72DA-6188-4930-B567-9E990C631779} - C:\WINDOWS\system32\lripc.dll (disabled by BHODemon)
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\System32\WinStat12.dll
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe02a.dll (file missing)
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab

Close all open windows except for HijackThis and click Fix Checked.

7. Using Windows Explorer, locate and DELETE the following files/folders (and all their content), if they are present:

C:\WINDOWS\Nail.exe
C:\WINDOWS\Downloaded Program Files\SbCIe02a.dll
C:\WINDOWS\system32\lripc.dll
C:\WINDOWS\System32\WinStat12ll

8. Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.

Regards,

Trevuren

janie99

Post #5June 13, 2005, 2:18 PM UTC

thank you so much! Have some work to do before I can get to this but will post in a few hours with the logs.. janie

janie99

Post #6June 13, 2005, 10:16 PM UTC

here you go.. all done. I did not find the nail.exe file but I did a search and found nail.exe-25042152.pf
also found WinStall12 not WinStall12ll that was created around the same time as all this stuff hit me. Should I delete these?
I do not know how to save and post a log from Ewido

Logfile of HijackThis v1.99.1
Scan saved at 5:50:15 PM, on 6/13/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Documents and Settings\The Short's\Desktop\programs\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.aol.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1094746632213
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} (Personal System Administrator Control) - http://206.65.172.231/check/netset//install/gtdowngc.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Trevuren

Post #7June 13, 2005, 11:32 PM UTC

Good Job Janie,

Now for a little bit of tidying up:

1) In future, and let's hope this won't warrant a repeat performance

, to produce a report/log in Ewido do as follows:

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

Click Save report
Save the report to your desktop.

2. Download the following program HOSTER.
Unzip and run the program. You will be presented with a screen where you will find the following option:Restore Microsoft Original Hosts. Press it and Close the program.

3. Please download Winhelp2002's Deldomains.inf to your desktop.

Right-click on the deldomains.inf file and select Install

Once it is finished your Zones should be reset.

Note, if you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection.
Right-click on the deldomains.inf file and select Install.

4. Run HJT and place a checkmark beside the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing

Now with all windows closed, click Fix checked and exit the program.

5. REBOOT your system

6. Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

janie99

Post #8June 14, 2005, 1:01 AM UTC

Trevuren YOU ROCK! Alllll nice and popup free now!

Thanks sooo much!

Logfile of HijackThis v1.99.1
Scan saved at 8:56:57 PM, on 6/13/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\wanmpsvc.exe
C:\Documents and Settings\The Short's\Desktop\programs\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.aol.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1094746632213
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} (Personal System Administrator Control) - http://206.65.172.231/check/netset//install/gtdowngc.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Trevuren

Post #9June 14, 2005, 1:32 AM UTC

We aim to please janie,

Congratulations, your new log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
1. Right-click "My Computer", and then left click "Properties".
2. Left click on "System Restore Tab"
3. Check box beside "Turn Off System Restore"
4. Left click on "Apply"

TO ENABLE SYSTEM RESTORE
1.Remove check mark from "Turn Off System Restore"
2.Click on "Apply"

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

3. Finally, Re-hide your System Files and Folders to prevent any future accidents.

Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

janie99

Post #10June 14, 2005, 2:06 AM UTC

here is the ewido report.. I see where it still ran into stuff that I understand is in my restore area.. will do the above and try to get this stuff off and I will never let my teenagers use this computer again;-) ——————————————————— ewido security suite - Scan report ——————————————————— + Created on: 9:56:26 PM, 6/13/2005 + Report-Checksum: EEB4032C + Date of database: 6/13/2005 + Version of scan engine: v3.0 + Duration: 54 min + Scanned Files: 58430 + Speed: 17.92 Files/Second + Infected files: 12 + Removed files: 5 + Files put in quarantine: 5 + Files that could not be opened: 0 + Files that could not be cleaned: 7 + Binder: Yes + Crypter: Yes + Archives: Yes + Scanned items: C:\ D:\ + Scan result: C:\Documents and Settings\The Short's\Cookies\the short'[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP162\A0040024.vxd/C:/WINDOWS/System32/exdl.exe -> Spyware.BargainBuddy.n -> Error during cleaning C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP162\A0040024.vxd/C:/WINDOWS/System32/mqexdlm.srg -> Spyware.BargainBuddy.n -> Error during cleaning C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP162\A0040024.vxd/C:/WINDOWS/System32/exul.exe -> Spyware.BargainBuddy.q -> Error during cleaning C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP162\A0040024.vxd/C:/WINDOWS/System32/javexulm.vxd -> Spyware.BargainBuddy.q -> Error during cleaning C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP162\A0040024.vxd/C:/WINDOWS/System32/bbchk.exe -> Spyware.Bargainbuddy -> Error during cleaning C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP162\A0040024.vxd/C:/WINDOWS/System32/msexreg.exe -> Spyware.Bargainbuddy -> Error during cleaning C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP162\A0040024.vxd/C:/WINDOWS/System32/instsrv.exe -> Spyware.BargainBuddy -> Error during cleaning C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP199\A0060285.exe -> TrojanDownloader.Lastad.p -> Cleaned with backup C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP199\A0060286.exe -> TrojanDownloader.Lastad.p -> Cleaned with backup C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP199\A0060287.dll -> TrojanDownloader.Lastad.h -> Cleaned with backup C:\System Volume Information\_restore{DFAD0B93-3AA7-402A-837E-723AE412F656}\RP199\A0060289.exe -> Spyware.BetterInternet -> Cleaned with backup ::Report End

Trevuren

Post #11June 14, 2005, 2:18 AM UTC last edited June 14, 2005, 2:22 AM UTC

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