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Spybot S&D v1.4 problem


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10 replies to this topic

#1 yjsk2100

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Posted 12 June 2005 - 11:14 AM

:rant2: I am not sure if I have posted this problem in the correct place. I am using Windows XP Home SP2 and I had installed Spybot S&D v1.4 RC2 the BETA. I just went to check for updates and got this error message: Error retrieving update file. Socket error #10061. Connection refused. I went to look for a mirror site to check and there were none listed. So I uninstalled the BETA and reinstalled Spybot S&D v1.4 from majorgeeks.com today. After install I checked for updates and it didn't work either. Does anyone know if their site is down? What can I do to get the updates for this program to work? Any help or suggestions?

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#2 maynard

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Posted 12 June 2005 - 01:55 PM

Their site, and the ability to download updates, do appear to be down right now. I would just try again in a few hours. m
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#3 yjsk2100

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Posted 12 June 2005 - 02:17 PM

:D Thanks. After posting the problem about Spybot updates I did a little more research and found out that the site was down just like you said. I want to thank you for responding to my post. I don't need to be notified of an answer to this but I can't seem to find out how to change that.

#4 maynard

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Posted 12 June 2005 - 02:24 PM

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#5 yjsk2100

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Posted 12 June 2005 - 02:57 PM

Thanks. Now I will know how to do this the next time I post and don't need anymore notifications of a reply.

#6 Tlz

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Posted 12 June 2005 - 11:29 PM

The same thing has been happening to me.

#7 maynard

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Posted 13 June 2005 - 05:55 AM

It seems to be working again. m
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#8 yjsk2100

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Posted 13 June 2005 - 04:20 PM

:thumbup: Thanks for all that helped me with this. I know it wasn't a drastic problem but for me it was. Yes, I just ran spybot and it is now working again. I still have the BETA one installed so now I have to install the final version. I am not sure if I like the final version because it doesn't have spywareblaster included in the screen. :scratch:

#9 yjsk2100

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Posted 13 June 2005 - 05:47 PM

:rant: Just ran into another problem with Spybot S&D. I have the BETA version on my computer (Spybot S&D 1.4RC2) and was going to uninstall it to get the full version that has just come out. I went to Add/Remove and clicked Spybot and got this error message:

<<< The uninstall log file  C:\Program Files\Spybot Search and Destroy\unins0000.dat" is in a format not recognized by this version of the installer.  Cannot uninstall.  >>>


What can I do now? I did go to start/programs/spybot/uninstall but I got the same error message. Do I need to do a system restore back to before I got this BETA version? If that is the case then I will have to update alot of other programs that I will loose doing this.

Any help or suggestions??? And I am using Windows XP Home SP2 IE6.0

#10 maynard

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Posted 13 June 2005 - 05:57 PM

Sorry,

I can't help you there. Someone else may post a response, I recommend going to :The official Spybot support forum. You are bound to find some help there.

m
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#11 yjsk2100

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Posted 13 June 2005 - 07:10 PM

:scratch: Hi. Thanks for your post. This is what I did. I had downloaded the Spybot BETA into a folder I made named Downloaded Files (this is where I put all my downloads so I can find them if ever needed). After not being able to uninstall spybot from ADD/REMOVE or from start/programs/spybot/uninstall, I just went to download.com, downloaded and installed the full version 1.4 and apparently it just overwrote the BETA one. When I went to save the program in my download file (I save not open) I deleted the BETA file for spybot that was there and saved the new spybot file v1.4 It downloaded, installed and updated with no problems. I now have the full version 1.4. The only thing is I have the BETA spybot folder in my recycle bin and it will not delete. Thanks for posting the official Spybot support forum. I did have that site bookmarked but never used it until now. I have just registered and am waiting for confirmation to post. I don't know if you need to be informed of my progress but I will let you know in case anyone else has this problem they can just read what I did. :wavey:

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