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Browser Problem

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Post #1
Everytime my PC boots up an explorer window opens and connects to the internet(We have broadband) It says it is from Distributed com services RPCSS.Exe it cant be removed by Norton cleansweep as it says it is a protected system file.I attach my hijack this logfile.
Post #2
Logfile of HijackThis v1.99.1
Scan saved at 20:32:58, on 20/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\MIXER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\WINDOWS\SYSTEM\DSLAGENT.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\OPWARESE2.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\LOTUS\REGISTER\REMIND32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\LOTUS\WORDPRO\LTSSTART.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFAGENT.EXE
C:\PROGRAM FILES\BT BROADBAND\HELP\BIN\MPBTN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
E:\MASTER.EXE
E:\EDIT\UTILITIES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.ftrcwlokmmltwpvb.net/b0bUxBYc_z…oTlDNlsYsQ.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\EREGENG\EREG.EXE" -r "C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\EREGENG\ereg.ini"
O4 - HKLM\..\Run: [windows] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [windows] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI TECHNOLOGIES\MAIN\LAUNCHPD.EXE"
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Lotus SmartSuite 97 Registration.lnk = C:\lotus\register\remind32.exe
O4 - Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\PROGRAM FILES\ATI TECHNOLOGIES\TV\EXPLBAR.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/region/reg_…/ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.dll
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {F49159DA-E0C6-11D1-8E28-08005AAA630C} (IFS_Service Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Serv.cab
O16 - DPF: {6CAE02B8-EB30-11D1-8CE5-0004ACF74B57} (IFS_List Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_List.cab
O16 - DPF: {5DD1BBF5-E4B2-11D1-9211-0004ACF75CFC} (IFS_Wizard2 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz02.cab
O16 - DPF: {F3DAE1EA-01DA-11D2-8E33-08005AAA630C} (IFS_Wizard4 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz04.cab
O16 - DPF: {5915C16A-F555-11D1-8E31-08005AAA630C} (IFS_Wizard5 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz05.cab
O16 - DPF: {C6C07D4E-3911-11D2-8708-0001FAF8D5C4} (IFS_Wizard7 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz07.cab
O16 - DPF: {A3186A8D-134F-11D3-BBAE-0010E3624141} (IFS_Wizard8 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz08.cab
O16 - DPF: {35831956-96AF-11D3-BC12-0010E3624141} (IFS_Wizard10 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz10.cab
O16 - DPF: {1096842F-FEE6-11D2-965E-0010E3622565} (IFS_Lib00) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_OLB.cab
O16 - DPF: {8F78C964-B20B-11D2-8D4A-0004ACF74B57} (IFS_Lib01) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb01.cab
O16 - DPF: {C6726AD0-E1E0-11D2-929E-0004ACF75CFC} (IFS_Lib03) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb03.cab
O16 - DPF: {C0E10B5C-DA42-11D3-9FED-0004ACF74B57} (IFS_Lib02) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb02.cab
O16 - DPF: {219CF65A-B13C-11D2-8D4A-0004ACF74B57} (IFS_Lib04) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb04.cab
O16 - DPF: {F0FB4064-2940-11D3-92B1-0004ACF75CFC} (IFS_Lib06) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb06.cab
O16 - DPF: {5B2FD039-D08C-11D2-9FFD-0004ACF74B57} (IFS_Lib08) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb08.cab
O16 - DPF: {770941A0-11BD-11D3-8E92-0001FAF8D90D} (IFS_Lib09) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb09.cab
O16 - DPF: {498439C0-0921-11D3-9484-0001FAF8503C} (IFS_Lib10) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb10.cab
O16 - DPF: {9E2D89BB-D888-11D2-A002-0004ACF74B57} (IFS_Lib12) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb12.cab
O16 - DPF: {9D24756B-CBFC-11D2-9FFB-0004ACF74B57} (IFS_Lib13) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb13.cab
O16 - DPF: {D71A2028-D578-11D2-9FFF-0004ACF74B57} (IFS_Lib14) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb14.cab
O16 - DPF: {F3A16EEE-39B4-11D3-8E96-0001FAF8D90D} (IFS_Lib15) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb15.cab
O16 - DPF: {BBAE9E7E-3F7D-11D3-94B7-0001FAF8503C} (IFS_Lib16) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb16.cab
O16 - DPF: {29548124-B145-11D3-BC1B-0010E3624141} (IFS_Lib18) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb18.cab
O16 - DPF: {D6CD9D82-AC85-11D3-878A-0010E36241AE} (IFS_Lib19) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb19.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
Post #3
Hi alanbailey4,

There is a good probability that your system is infected by another nasty. This program that I am asking you to run should tell me to what extent it has penetrated your system.

Download and run Silent Runners.vbs from HERE.

It generates a log, please post the information back in this thread

Regards,

Trevuren
Post #4
I have run Silent Runners VBS and attach the generated logfile Thanks"Silent Runners.vbs", revision 36, http://www.silentrunners.org/
Operating System: Windows Millennium
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
———————————

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ATI Launchpad" = ""C:\PROGRAM FILES\ATI TECHNOLOGIES\MAIN\LAUNCHPD.EXE"" ["ATI Technologies Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"ccRegVfy" = ""C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"" ["Symantec Corporation"]
"NPROTECT" = "C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE" ["Symantec Corporation"]
"ScanRegistry" = "C:\WINDOWS\scanregw.exe /autorun" [MS]
"TaskMonitor" = "C:\WINDOWS\taskmon.exe" [MS]
"PCHealth" = "C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s" [MS]
"SystemTray" = "SysTray.Exe" [MS]
"LoadPowerProfile" = "Rundll32.exe powrprof.dll,LoadCurrentPwrScheme" [MS]
"C-Media Mixer" = "Mixer.exe /startup" ["C-Media Electronic Inc. (www.cmedia.com.tw)"]
"InCD" = "C:\Program Files\Ahead\InCD\InCD.exe" ["Copyright © ahead software gmbh and its licensors"]
"ATIPTA" = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" ["ATI Technologies, Inc."]
"REGSHAVE" = "C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN" ["FUJI PHOTO FILM CO., LTD."]
"GSICONEXE" = "gsicon.exe" ["GlobespanVirata, Inc."]
"DSLAGENTEXE" = "dslagent.exe USB" [null data]
"LoadQM" = "loadqm.exe" [MS]
"QuickTime Task" = ""C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime" ["Apple Computer, Inc."]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"OpwareSE2" = ""C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"" ["ScanSoft, Inc."]
"OPSE reminder" = ""C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\EREGENG\EREG.EXE" -r "C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\EREGENG\ereg.ini"" ["ScanSoft, Inc."]
"windows" = "C:\Program Files\Internet Explorer\IEXPLORE.EXE" [MS]
"Symantec NetDriver Monitor" = "C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer" ["Symantec Corporation"]
"OmgStartup" = "C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe" ["Sony Corporation"]
"QD FastAndSafe" = "C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\QDCSFS.exe /scheduler" ["Symantec Corporation"]
"MPFExe" = "C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE" ["McAfee Security"]
"MCAgentExe" = "C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe" ["Networks Associates Technology, Inc"]
"MCUpdateExe" = "C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE" ["Networks Associates Technology, Inc"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices\ {++}
"*StateMgr" = "C:\WINDOWS\System\Restore\StateMgr.exe" [MS]
"ccEvtMgr" = ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
"ScriptBlocking" = ""C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg" ["Symantec Corporation"]
"SchedulingAgent" = "mstask.exe" [MS]
"CSINJECT.EXE" = "C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE" ["Symantec Corporation"]
"NPROTECT" = "C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE" ["Symantec Corporation"]
"SymTray - Norton SystemWorks" = "C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"" ["Symantec Corporation"]
"LoadPowerProfile" = "Rundll32.exe powrprof.dll,LoadCurrentPwrScheme" [MS]
"ATIPOLL" = "ati2evxx.exe" ["ATI Technologies Inc."]
"ATISmart" = "C:\WINDOWS\SYSTEM\ati2s9ag.exe" [" "]
"StillImageMonitor" = "C:\WINDOWS\SYSTEM\STIMON.EXE" [MS]
"windows" = "C:\Program Files\Internet Explorer\IEXPLORE.EXE" [MS]
"SAgent2ExePath" = "C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe" ["SEIKO EPSON CORPORATION"]
"KB891711" = "C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE" [MS]

HKLM\Software\Microsoft\Active Setup\Installed Components\
PerUser_CVT_Inis\(Default) = "Windows Setup - FAT32 Converter"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection PerUser_CVT_Inis 64 C:\WINDOWS\INF\applets1.inf" [MS]
PerUser_Enable_Inis\(Default) = "Windows Setup - Accessibility"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection PerUser_Enable_Inis_remove 64 C:\WINDOWS\INF\enable.inf" [MS]
PerUser_Wingames_Inis\(Default) = "Windows Setup - Classic Games"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection PerUser_Wingames_Rem_Inis 64 C:\WINDOWS\INF\games.inf" [MS]
PerUser_ZoneGame_Inis\(Default) = "Windows Setup - Internet Games"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection PerUser_ZoneGame_Rem_Inis 64 C:\WINDOWS\INF\games.inf" [MS]
PerUser_PBGame_Inis\(Default) = "Windows Setup - Plus! Games"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection PerUser_PBGame_Rem_Inis 64 C:\WINDOWS\INF\games.inf" [MS]
OlsAolPerUser\(Default) = "Windows Setup - America Online"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection OlsAolPerUserRemove 64 C:\WINDOWS\INF\ols.inf" [MS]
OlsAttPerUser\(Default) = "Windows Setup - AT&T WorldNet Service"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection OlsAttPerUserRemove 64 C:\WINDOWS\INF\ols.inf" [MS]
OlsProdigyPerUser\(Default) = "Windows Setup - Prodigy Internet"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection OlsProdigyPerUserRemove 64 C:\WINDOWS\INF\ols.inf" [MS]
OlsEarthlinkPerUser\(Default) = "Windows Setup - Earthlink Internet"
\StubPath = "rundll.exe C:\WINDOWS\SYSTEM\setupx.dll,InstallHinfSection OlsEarthlinkPerUserRemove 64 C:\WINDOWS\INF\ols.inf" [MS]
{7790769C-0471-11d2-AF11-00C04FA35D02}.Restore\(Default) = "Address Book 5"
\StubPath = "rundll32.exe advpack.dll,UserUnInstStubWrapper {7790769C-0471-11d2-AF11-00C04FA35D02}" [MS]
{44BBA840-CC51-11CF-AAFA-00AA00B6015C}.Restore\(Default) = "Microsoft Outlook Express 6"
\StubPath = "rundll32.exe advpack.dll,UserUnInstStubWrapper {44BBA840-CC51-11CF-AAFA-00AA00B6015C}" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL" ["Safer Networking Limited"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{992CFFA0-F557-101A-88EC-00DD010CCC48}" = "Dial-Up Networking"
-> {CLSID}\InProcServer32\(Default) = "rnaui.dll" [MS]
"{3F30C968-480A-4C6C-862D-EFC0897BB84B}" = "GDI+ file thumbnail extractor"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\SYSTEM\THUMBVW.DLL" [MS]
"{FEF10FA2-355E-4e06-9381-9B24D7F7CC88}" = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\SYSTEM\SHELL32.DLL" [MS]
"{53C74826-AB99-4d33-ACA4-3117F51D3788}" = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\SYSTEM\SHELL32.DLL" [MS]
"{2E9D3540-211C-11d0-A5F2-00A0248C37BE}" = "Nero Shell Extension Property Sheet"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Ahead\Nero\neroshx.dll" ["ahead software gmbh im stoeckmaedle 6 76307 karlsbad, germany Fax: ++49-7248-911-888 e-mail: [removed]"]
"{C56C4E21-706D-11d0-AFC5-444553540002}" = "My Digital Camera"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\FotoNation\camview.dll" ["FotoNation Inc."]
"{30424D42-5946-11D2-B8E5-006097C9C6FF}" = "Norton WipeInfo"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\WFSHELEX.DLL" ["Symantec Corporation"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRAM FILES\REAL\REALONE PLAYER\RPSHELLEXT.DLL" ["RealNetworks"]

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"AUHook" = "{BCBCD383-3E06-11D3-91A9-00C04F68105C}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\SYSTEM\AUHOOK.DLL" [MS]


Enabled Wallpaper and Active Desktop:
————————————-

Active Desktop is enabled.

HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\My Documents\My Pictures\Cliff in Clouds.jpg"


WINSTART.BAT contents:
———————-

@C:\WINDOWS\tmpcpyis.bat [file not found]


Startup items in "Startup" & "All Users…Startup" folders:
———————————————————–

C:\WINDOWS\Start Menu\Programs\StartUp
"CleanSweep Smart Sweep-Internet Sweep" -> shortcut to: "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" ["Symantec Corporation"]
"Lotus SmartSuite 97 Registration" -> shortcut to: "C:\lotus\register\remind32.exe" [null data]
"Lotus QuickStart" -> shortcut to: "C:\lotus\wordpro\ltsstart.exe" ["Lotus Development Corporation"]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office\OSA9.EXE -b -l" [MS]
"Exif Launcher" -> shortcut to: "C:\Program Files\FinePixViewer\QuickDCF.exe" ["FUJI PHOTO FILM CO., LTD."]
"BT Broadband Help" -> shortcut to: "C:\Program Files\BT Broadband\Help\bin\matcli.exe -boot" ["Motive Communications, Inc."]
"EPSON Status Monitor 3 Environment Check 2" -> shortcut to: "C:\WINDOWS\SYSTEM\E_SRCV02.EXE" ["SEIKO EPSON CORPORATION"]


Enabled Scheduled Tasks:
————————

"Tune-up Application Start" -> launches: "walign" [MS]
"PCHealth Scheduler for Data Collection" -> launches: "C:\WINDOWS\PCHEALTH\SUPPORT\PCHSCHD.EXE -c" [MS]
"Symantec NetDetect" -> launches: "C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\NDETECT.EXE" ["Symantec Corporation"]
"Norton SystemWorks One Button Checkup" -> launches: "C:\Program Files\Norton SystemWorks\OBC.exe /CUSTOM /SCHEDULE" ["Symantec Corporation"]
"Norton AntiVirus - Scan my computer" -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\NAVW32.exe /task:C:\WINDOWS\ALLUSE~1\APPLIC~1\SYMANTEC\NORTON~1\TASKS\MYCOMP.SCA" ["Symantec Corporation"]
"B9D060C96E537488" -> launches: "c:\progra~1\burnlo~1\atom that sect.exe" [file not found]
"B0F080C36E535A50" -> launches: "c:\progra~1\burnlo~1\atom that sect.exe" [file not found]
"CABEAB106E5271DB" -> launches: "c:\progra~1\burnlo~1\atom that sect.exe" [file not found]
"723EFF199192E4A0" -> launches: "c:\progra~1\burnlo~1\atom that sect.exe" [file not found]
"1E10768D6E5CE5AA" -> launches: "c:\progra~1\burnlo~1\atom that sect.exe" [file not found]
"B7C009AA6E5754A7" -> launches: "c:\progra~1\burnlo~1\atom that sect.exe" [file not found]
"7EFBC93591B731F6" -> launches: "c:\progra~1\burnlo~1\atom that sect.exe" [file not found]
"103EB6946E52F6F3" -> launches: "c:\progra~1\burnlo~1\atom that sect.exe" [file not found]
"McAfee.com Update Check 04202005154809" -> launches: "C:\PROGRA~1\MCAFEE.COM\AGENT\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]


Winsock2 Service Provider DLLs:
——————————-

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "C:\WINDOWS\SYSTEM\rnr20.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
00000000000#\PackedCatalogItem (contains) DLL [Company Name], (at) # range:
C:\WINDOWS\SYSTEM\mswsosp.dll [MS], 1
C:\WINDOWS\SYSTEM\msafd.dll [MS], 2 - 4
C:\WINDOWS\SYSTEM\rsvpsp.dll [MS], 5 - 6


Toolbars, Explorer Bars, Extensions:
————————————

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {CLSID}\(Default) = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {CLSID}\(Default) = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {CLSID}\(Default) = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{44226DFF-747E-4EDC-B30C-78752E50CD0C}\
(Default) = "&ATI TV"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRAM FILES\ATI TECHNOLOGIES\TV\EXPLBAR.DLL" ["ATI Technologies Inc."]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{44226DFF-747E-4EDC-B30C-78752E50CD0C}\
"ButtonText" = "ATI TV"

{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll" ["Sun Microsystems, Inc."]


———-
This report excludes default entries except where indicated.
To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
———-
Post #5
Hi alanbailey4,

Please download the LopKiller from HERE

Follow all instructions.

Make sure you REBOOT your system after the program has finished.


Finally, run HijackThis and with all windows closed except for HJT, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren
Post #6
Logfile of HijackThis v1.99.1
Scan saved at 19:30:29, on 21/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\MIXER.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\WINDOWS\SYSTEM\DSLAGENT.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\OPWARESE2.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\LOTUS\REGISTER\REMIND32.EXE
C:\LOTUS\WORDPRO\LTSSTART.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFAGENT.EXE
C:\PROGRAM FILES\BT BROADBAND\HELP\BIN\MPBTN.EXE
E:\MASTER.EXE
E:\EDIT\UTILITIES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\EREGENG\EREG.EXE" -r "C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\EREGENG\ereg.ini"
O4 - HKLM\..\Run: [windows] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [windows] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI TECHNOLOGIES\MAIN\LAUNCHPD.EXE"
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Lotus SmartSuite 97 Registration.lnk = C:\lotus\register\remind32.exe
O4 - Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\PROGRAM FILES\ATI TECHNOLOGIES\TV\EXPLBAR.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/region/reg_…/ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.dll
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {F49159DA-E0C6-11D1-8E28-08005AAA630C} (IFS_Service Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Serv.cab
O16 - DPF: {6CAE02B8-EB30-11D1-8CE5-0004ACF74B57} (IFS_List Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_List.cab
O16 - DPF: {5DD1BBF5-E4B2-11D1-9211-0004ACF75CFC} (IFS_Wizard2 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz02.cab
O16 - DPF: {F3DAE1EA-01DA-11D2-8E33-08005AAA630C} (IFS_Wizard4 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz04.cab
O16 - DPF: {5915C16A-F555-11D1-8E31-08005AAA630C} (IFS_Wizard5 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz05.cab
O16 - DPF: {C6C07D4E-3911-11D2-8708-0001FAF8D5C4} (IFS_Wizard7 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz07.cab
O16 - DPF: {A3186A8D-134F-11D3-BBAE-0010E3624141} (IFS_Wizard8 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz08.cab
O16 - DPF: {35831956-96AF-11D3-BC12-0010E3624141} (IFS_Wizard10 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz10.cab
O16 - DPF: {1096842F-FEE6-11D2-965E-0010E3622565} (IFS_Lib00) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_OLB.cab
O16 - DPF: {8F78C964-B20B-11D2-8D4A-0004ACF74B57} (IFS_Lib01) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb01.cab
O16 - DPF: {C6726AD0-E1E0-11D2-929E-0004ACF75CFC} (IFS_Lib03) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb03.cab
O16 - DPF: {C0E10B5C-DA42-11D3-9FED-0004ACF74B57} (IFS_Lib02) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb02.cab
O16 - DPF: {219CF65A-B13C-11D2-8D4A-0004ACF74B57} (IFS_Lib04) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb04.cab
O16 - DPF: {F0FB4064-2940-11D3-92B1-0004ACF75CFC} (IFS_Lib06) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb06.cab
O16 - DPF: {5B2FD039-D08C-11D2-9FFD-0004ACF74B57} (IFS_Lib08) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb08.cab
O16 - DPF: {770941A0-11BD-11D3-8E92-0001FAF8D90D} (IFS_Lib09) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb09.cab
O16 - DPF: {498439C0-0921-11D3-9484-0001FAF8503C} (IFS_Lib10) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb10.cab
O16 - DPF: {9E2D89BB-D888-11D2-A002-0004ACF74B57} (IFS_Lib12) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb12.cab
O16 - DPF: {9D24756B-CBFC-11D2-9FFB-0004ACF74B57} (IFS_Lib13) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb13.cab
O16 - DPF: {D71A2028-D578-11D2-9FFF-0004ACF74B57} (IFS_Lib14) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb14.cab
O16 - DPF: {F3A16EEE-39B4-11D3-8E96-0001FAF8D90D} (IFS_Lib15) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb15.cab
O16 - DPF: {BBAE9E7E-3F7D-11D3-94B7-0001FAF8503C} (IFS_Lib16) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb16.cab
O16 - DPF: {29548124-B145-11D3-BC1B-0010E3624141} (IFS_Lib18) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb18.cab
O16 - DPF: {D6CD9D82-AC85-11D3-878A-0010E36241AE} (IFS_Lib19) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb19.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab

This is the logfile you requested thanks for your help
Post #7
Hi alanbailey4,

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Now let's do some work on your log:

Close all browser windows and RUN HijackThis.
. Click the SCAN button to produce a log.

Place a check mark beside each one of the following items:

R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [windows] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\RunServices: [windows] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

Now with all the items selected, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System

Give your system a little run and please report on performance.

Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everytjhing looks now.

Regards,

Trevuren
Post #8
:) System performance now seems fine Internet Explorer does not appear on boot up All else seems normal Thanks for all your help I attach a new Hijack this logfile Best wishes :lol: Logfile of HijackThis v1.99.1
Scan saved at 14:47:46, on 22/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\MIXER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\WINDOWS\SYSTEM\DSLAGENT.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\OPWARESE2.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\LOTUS\REGISTER\REMIND32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\LOTUS\WORDPRO\LTSSTART.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFAGENT.EXE
C:\PROGRAM FILES\BT BROADBAND\HELP\BIN\MPBTN.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
E:\MASTER.EXE
E:\EDIT\UTILITIES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\EREGENG\EREG.EXE" -r "C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE2.0\EREGENG\ereg.ini"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI TECHNOLOGIES\MAIN\LAUNCHPD.EXE"
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Lotus SmartSuite 97 Registration.lnk = C:\lotus\register\remind32.exe
O4 - Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\PROGRAM FILES\ATI TECHNOLOGIES\TV\EXPLBAR.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/region/reg_…/ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.dll
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {F49159DA-E0C6-11D1-8E28-08005AAA630C} (IFS_Service Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Serv.cab
O16 - DPF: {6CAE02B8-EB30-11D1-8CE5-0004ACF74B57} (IFS_List Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_List.cab
O16 - DPF: {5DD1BBF5-E4B2-11D1-9211-0004ACF75CFC} (IFS_Wizard2 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz02.cab
O16 - DPF: {F3DAE1EA-01DA-11D2-8E33-08005AAA630C} (IFS_Wizard4 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz04.cab
O16 - DPF: {5915C16A-F555-11D1-8E31-08005AAA630C} (IFS_Wizard5 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz05.cab
O16 - DPF: {C6C07D4E-3911-11D2-8708-0001FAF8D5C4} (IFS_Wizard7 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz07.cab
O16 - DPF: {A3186A8D-134F-11D3-BBAE-0010E3624141} (IFS_Wizard8 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz08.cab
O16 - DPF: {35831956-96AF-11D3-BC12-0010E3624141} (IFS_Wizard10 Control) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Wz10.cab
O16 - DPF: {1096842F-FEE6-11D2-965E-0010E3622565} (IFS_Lib00) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_OLB.cab
O16 - DPF: {8F78C964-B20B-11D2-8D4A-0004ACF74B57} (IFS_Lib01) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb01.cab
O16 - DPF: {C6726AD0-E1E0-11D2-929E-0004ACF75CFC} (IFS_Lib03) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb03.cab
O16 - DPF: {C0E10B5C-DA42-11D3-9FED-0004ACF74B57} (IFS_Lib02) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb02.cab
O16 - DPF: {219CF65A-B13C-11D2-8D4A-0004ACF74B57} (IFS_Lib04) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb04.cab
O16 - DPF: {F0FB4064-2940-11D3-92B1-0004ACF75CFC} (IFS_Lib06) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb06.cab
O16 - DPF: {5B2FD039-D08C-11D2-9FFD-0004ACF74B57} (IFS_Lib08) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb08.cab
O16 - DPF: {770941A0-11BD-11D3-8E92-0001FAF8D90D} (IFS_Lib09) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb09.cab
O16 - DPF: {498439C0-0921-11D3-9484-0001FAF8503C} (IFS_Lib10) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb10.cab
O16 - DPF: {9E2D89BB-D888-11D2-A002-0004ACF74B57} (IFS_Lib12) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb12.cab
O16 - DPF: {9D24756B-CBFC-11D2-9FFB-0004ACF74B57} (IFS_Lib13) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb13.cab
O16 - DPF: {D71A2028-D578-11D2-9FFF-0004ACF74B57} (IFS_Lib14) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb14.cab
O16 - DPF: {F3A16EEE-39B4-11D3-8E96-0001FAF8D90D} (IFS_Lib15) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb15.cab
O16 - DPF: {BBAE9E7E-3F7D-11D3-94B7-0001FAF8503C} (IFS_Lib16) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb16.cab
O16 - DPF: {29548124-B145-11D3-BC1B-0010E3624141} (IFS_Lib18) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb18.cab
O16 - DPF: {D6CD9D82-AC85-11D3-878A-0010E36241AE} (IFS_Lib19) - http://tescoonline.co.uk/dbpc2/controls/2…..0/IFS_Lb19.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…83/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
Post #9
Hi alanbailey4,

Congratulations, your new log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
1. Right-click "My Computer", and then left click "Properties".
2. Left click on "System Restore Tab"
3. Check box beside "Turn Off System Restore"
4. Left click on "Apply"

TO ENABLE SYSTEM RESTORE
1.Remove check mark from "Turn Off System Restore"
2.Click on "Apply"

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.


3. Finally, Re-hide your System Files and Folders to prevent any future accidents.


Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren
Post #10
If you need this topic reopened, please request this by sending an email to us at the following link
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