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Spyware / Malware / Virus Removal

help please =(

14 min read

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Post #46
oh and my computer seems to be running much smoother now and the hijacking seems to have stopped. I did get those few alerts of infection today and quarantined them but things are 1000 times better. mousehs is still showing up in the hijack this log.
Post #47
Open HijackThis, click on Config, then Misc Tools, and then press the Delete an NT service.. button. When it opens you should then enter the service name mousehs and press OK.
Post #48
it wont let me delete it. its registered as a service process protected by windows. It says i can only stop it from the services dialog in the Administrative tools window. then reboot. i dont see the area to do this :unsure:
Post #49
click Start> Run> type in CMD tap enter

type the following from a command prompt:

sc delete mousehs


Back at the command prompt: type exit.

Lets see if that works.
Post #52
:D

Logfile of HijackThis v1.99.1
Scan saved at 11:51:34 AM, on 5/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Scott\Desktop\Misc\Anti-ScumWare\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.a….0&bm;=ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cgi.verizon.net/bookmarks/bmredir.a…=4.0&bm;=ho_home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
Post #53
Good Job :thumbup:


Log looks good :D :thumbup: How is it running any issues?

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Click Start> My Computer, select the Tools menu and then Folder Options, after the new window appears select the View tab…]
This time select the: Restore Defaults
Select: Apply, and click OK




If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Post #54
things seem to be running great now. anything that came up after the format seems to have been resolved with the AntiScum software. AVG did detect some of my backup CDs as infected with parite so i threw them out but i got everything i wanted i think. thanks a ton and keep up the good work! :thumbup: :P
Post #55
Great job :thumbup:

You're more then welcome.
Glad we were able to help :wavey:





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