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Spyware / Malware / Virus Removal

Help...I'm in pop-up Hell

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Post #1
The Spybot & Adaware programs identify that there is a hijack attempt going on in my computer and try to delete the offending entries but they keep coming back. I don't know what to delete manually so I would be very grateful if anyone with some expertise could please help me out…I'm completely frustrated :rant2: Here's my Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:29:02 AM, on 5/13/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\addcu.exe
C:\WINDOWS\iau.exe
C:\WINDOWS\svshost.exe
C:\WINDOWS\msqdevl.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\mservice.exe
C:\WINDOWS\system32\ipyc32.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\Bhj04Y5.exe
C:\WINDOWS\System32\Rzs092BQ.exe
C:\WINDOWS\System32\Bhj04Y5.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HiJackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cixod.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cixod.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\cixod.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cixod.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cixod.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\cixod.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\cixod.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://isp.member.yahoo.com/regisp/y/rdx?h…us/ugdg/connchg
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Anthony Neto\Application Data\Mozilla\Profiles\default\6bnkv4oh.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {A84E3690-055A-2005-D3BA-DC66F9D821F3} - C:\WINDOWS\system32\sdkjf32.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [sysme] C:\WINDOWS\System32\sysme.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [5LC4GL32X5ZJE9] C:\WINDOWS\System32\LgnK8V3.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [addcu.exe] C:\WINDOWS\system32\addcu.exe
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {485ACF32-AD17-48CF-83AF-4E7DC5B2EF61} (cmpActiveLosX Control) - https://www.icreditvisions.com/activex/cvActiveLosX.ocx
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{428A1D88-8760-4DAF-B054-06B3DE7A9FE2}: NameServer = 206.13.31.12 206.13.28.12
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\ipyc32.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Post #2
Welcome to the forum.

You have several infection, we'll get them one at a time.

First, you have a Peper infection.

1. Download Newuninst.exe.
2. Run it with an active internet connection (you must be online)
3. Reboot to finish removing the entries it found.
4. Run the tool a second time (with an active internet connection).
5. Reboot to finish removing the entries it found.

The second tool which does not require Internet Access to Clean is:
1. Please Download PeperFix.exe,
2. Start the tool and click Find and Fix
3. Reboot to finish removing what it found.
4. Run the tool a second time
5. Reboot to finish removing the entries.

Make sure you have run up-to-date Spybot and AdAware scans.

Links below show how:

http://russelltexas.com/malware/spybot13/spybot13.htm
http://russelltexas.com/malware/adawarese/adawarese.htm

Reboot and post a fresh HJT log, MrC
Post #3
Thank you so much for replying to my post. I've followed your instructions and seem to have eliminated the most bothersome of the popups. :thumbup: However, when I run Adaware it still identifies 2 registry entry problems which seem to be infections. Originally Adaware
identified 3 registry entries, so I do believe we got rid of one of the main infections. I have run both Newuninst.exe & PeperFix.exe repeatedly and reboot every time. Here's my current HJT log. Again thanks for all of your time! :)

Logfile of HijackThis v1.99.1
Scan saved at 5:16:16 PM, on 5/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\addcu.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\svshost.exe
C:\WINDOWS\msqdevl.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\mservice.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\ipyc32.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://isp.member.yahoo.com/regisp/y/rdx?h…us/ugdg/connchg
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Anthony Neto\Application Data\Mozilla\Profiles\default\6bnkv4oh.slt\prefs.js)
O2 - BHO: (no name) - {031394CD-5109-CEAD-8C5C-5B7633BB36A6} - C:\WINDOWS\system32\sdkfq32.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {366E86CC-5311-CFEB-E078-79D632ED797D} - C:\WINDOWS\system32\crlq32.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [sysme] C:\WINDOWS\System32\sysme.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [addcu.exe] C:\WINDOWS\system32\addcu.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {485ACF32-AD17-48CF-83AF-4E7DC5B2EF61} (cmpActiveLosX Control) - https://www.icreditvisions.com/activex/cvActiveLosX.ocx
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{428A1D88-8760-4DAF-B054-06B3DE7A9FE2}: NameServer = 206.13.31.12 206.13.28.12
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\ipyc32.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Post #4
OK, next step…

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
AboutBuster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.
AboutBuster Tutorial

Download and unzip cwsserviceremove to your desktop. use link below:
http://lineofire.geekstogo.com/cwsserviceremove.zip

Download CW-Shredder at the link below:
http://cwshredder.net/bin/CWShredder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Reboot into SafeMode. <—MAKE SURE YOU KNOW HOW TO DO THIS!!

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:
Network Security Service (NSS)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.

2. Reboot into Safe Mode

3. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:

addcu.exe
stisvsq.exe
svshost.exe
msqdevl.exe
lssas.exe
mservice.exe
ipyc32.exe


If you find the files, click on them, and then click End Process => Exit the Task Manager.

4. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\aqwhe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {031394CD-5109-CEAD-8C5C-5B7633BB36A6} - C:\WINDOWS\system32\sdkfq32.dll
O2 - BHO: (no name) - {366E86CC-5311-CFEB-E078-79D632ED797D} - C:\WINDOWS\system32\crlq32.dll
O4 - HKLM\..\Run: [sysme] C:\WINDOWS\System32\sysme.exe
O4 - HKLM\..\Run: [addcu.exe] C:\WINDOWS\system32\addcu.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\ipyc32.exe

Click on Fix Checked and exit HijackThis.


5. Delete the following files if present:

C:\WINDOWS\system32\sdkfq32.dll
C:\WINDOWS\system32\crlq32.dll
C:\WINDOWS\system32\ipyc32.exe
C:\WINDOWS\system32\aqwhe.dll
C:\WINDOWS\system32\addcu.exe
C:\WINDOWS\System32\sysme.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\svshost.exe <—Not the Windows svchost.exe - notice the difference
(svShost = NG) (svChost = OK) watch the spelling

C:\WINDOWS\msqdevl.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\mservice.exe
iau.exe <—search for this one


If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.


6. Run AboutBuster . This will scan your computer for the bad files and delete them. It will ask to scan the system again, let it. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

8. Double click on the cwsserviceremove and when asked to merge say yes.

9. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

10. Reboot into normal mode.

11. Download and run this online virus scan:<—Important
http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you check "AutoClean"

12. Reboot and post a fresh HJT log back here by using the add reply button below, and lets see how we did, MrC
Post #5
Ok, I've been carefully following your instructions word by word, however there have been some snags. The first one has been where I go into Control Panel and get into the Folder Options. I am able to successfully uncheck the folders you have described but the "Apply to all folders" option is blanked out and I can't click on it. There is a "Reset all Folders" option next to it but I don't want to click on it because I don't know what it will do. The second snag has been when I am in SafeMode and get into Task Manager, the only file that is on the list you provided me is "Issas.exe" and when I click "end process" I get a message saying that it is a critical system file and I will not be allowed to shut it down or end the process. Seeing these two discrepancies I felt that it was best to contact you before proceeding any further. :scratch: Hopefully it's something simple that I am missing, thanks!
Post #6 last edited
Look at the files carefully. Watch the spelling!!

C:\WINDOWS\lssas.exe<—bad - malware
C:\WINDOWS\system32\lsass.exe<—good - Windows file


The first one has been where I go into Control Panel and get into the Folder Options. I am able to successfully uncheck the folders you have described but the "Apply to all folders" option is blanked out and I can't click on it. There is a "Reset all Folders" option next to it but I don't want to click on it because I don't know what it will do.


Just hit the 'Apply' button on the right bottom of the window.

Here's a better How to

HowToShowHiddenFiles - <—enable this

If you don't succeed just skip this step for now.

There's always the 'restore defaults' button that will put everything back to the way it was.


Good Luck, MrC
Post #7
Sorry about the confusion with the Isass.exe and Issas.exe files, I guess "I is the ass" in that :oops: …ok never mind. :lol: I'm done with all of the steps and have deleted a whole carload of malware and here are my results logs with HijackThis and AboutBuster:

Logfile of HijackThis v1.99.1
Scan saved at 1:01:49 PM, on 5/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Netscape\Netscape Browser\netscape.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://isp.member.yahoo.com/regisp/y/rdx?h…us/ugdg/connchg
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Anthony Neto\Application Data\Mozilla\Profiles\default\6bnkv4oh.slt\prefs.js)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {485ACF32-AD17-48CF-83AF-4E7DC5B2EF61} (cmpActiveLosX Control) - https://www.icreditvisions.com/activex/cvActiveLosX.ocx
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{428A1D88-8760-4DAF-B054-06B3DE7A9FE2}: NameServer = 206.13.31.12 206.13.28.12
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Scanned at: 5:00:37 PM on: 5/18/2005


– Scan 1 —————————
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Removed 4 Random Key Entries
Removed! : C:\WINDOWS\uwgyh.dat
Removed! : C:\WINDOWS\xtjhh.dat
Removed! : C:\WINDOWS\yqart.dat
Removed! : C:\WINDOWS\System32\kzifn.dat
Removed! : C:\WINDOWS\System32\zqdxt.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset… Done!


My computer is running 100% better and I'm hoping we finally wiped out all the annoying litttle buggers on it. B)

Thanks for everything!
-Anthony
Post #8
Well Done!

To clean up a bit….


Close ALL programs down, leaving ONLY HijackThis running.
Place a check against the following items:

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)

Click on Fix Checked and exit HijackThis.

That should do it, if you have any questions please post back.


I'll leave you with……..

Some preventive maintenance:

——————Must have or do:—————–

Now that you're clean: <—-Important Step!!!!
Delete your system restore files and create a new restore point:
(ME and XP users only)

XP system restore

ME system restore


Visit Windows Update and install all the lastest critical updates.

Install these two free programs, they sit in the backround and protect your system from spy and adware being installed on your system, also from your browser being hijacked. Check for updates weekly.

SpywareBlaster

SpywareGuard


IE-SPYAD
Puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
IE-SPYAD

SpyBot has some protection benefits - use them.

Need a free anti virus?
AVG*free
(check for updates - daily)

How about a firewall? The front door to your computer.
ZoneAlarm*free



———-Free malware removal programs:———-

SpyBot
AD-Aware
CW-Shredder

Free Online Trojan Scan

A SQUARED FREE TROJAN SCANNER

Trojan Hunter
TrojanHunter - free trial

Please consider using FireFox instead of Internet Explorer

Replace Java with SunJava

Pop-up stoppers:
GoogleToolBar
Pop-upStopperFree

Don't open e-mail attachments without first scanning them with an up-to-date
anti virus program, even after doing that I would be very careful. Don't click on any executables in e-mails or any other links that you're not sure of.
Watch your surfing habits, don't click on or download anything you're not sure of. Don't install a program that hasn't been recommended by a reputable organization.

Good luck and thanks for using the forum - MrC :wavey:
Post #9
As this problem has been resolved the topic will be closed. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)

The subject of the email must be "Reopen". Include your post username and details about why you need it reopened, with a valid link to your post.

Thanks, MrC

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