This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Help With Hijackers

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I've had these hijackers for a few days. Spybot picks them up, then I supposedly get rid of them…but they're back when I reboot or leave the computer on for several hours without use. I'll post my log below. I would REALLY appreciate any help - in an easy to understand (very user friendly) way, please.

Thank you!


Logfile of HijackThis v1.97.7
Scan saved at 4:11:28 PM, on 12/9/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\MOMDAD\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://in.webcounter.cc/—/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://in.webcounter.cc/-/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/—/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.webcounter.cc/-/?ydtfs about:blank (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/—/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/–/?ydtfs (obfuscated)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [fhwxjyk] "C:\WINDOWS\System32\fhwxjyk.exe"
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [Soundmx] C:\WINDOWS\System32\soundmx.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Startup: M-W Link to Collegiate® Dictionary.lnk = C:\Program Files\MWED\MWLINK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O19 - User stylesheet: C:\WINDOWS\hh.htt (HKLM)
please fix these R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://in.webcounter.cc/—/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://in.webcounter.cc/-/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/—/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.webcounter.cc/-/?ydtfs about:blank (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/—/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/–/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/–/?ydtfs (obfuscated)
with a good antivirus that can do the job
then reboot and scan again with hjt and post using this thread
LittleRed and Daemon, thanks for the help. Here's my new log:


Logfile of HijackThis v1.97.7
Scan saved at 5:40:29 PM, on 12/9/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\MOMDAD\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [fhwxjyk] "C:\WINDOWS\System32\fhwxjyk.exe"
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Startup: M-W Link to Collegiate® Dictionary.lnk = C:\Program Files\MWED\MWLINK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download
Hello,

Check the boxes next to all these items. Then close all windows except
HijackThis. Tell HijackThis to 'Fix checked'. Reboot.


O4 - HKLM\..\Run: [fhwxjyk] "C:\WINDOWS\System32\fhwxjyk.exe"

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download


Then get the LSP fix from www.cexx.org/lspfix.htm

Run it through and post a new log :D

After delete this file C:\WINDOWS\System32\fhwxjyk.exe
I lost my post somewhere in oblivion, I guess. I'll try again and hope it's not a double post… Zero - thanks for the reply and could you please tell me WHAT the "LSP fix from www.cexx.org " is Thanks, J
I appreciate the help the other day. New problem. Any suggestions? THANK YOU!!! :angry: Logfile of HijackThis v1.97.7 Scan saved at 7:45:09 PM, on 12/11/2003 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Nhksrv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe C:\WINDOWS\System32\InetCntrl\InetCntrl.exe C:\Program Files\AIM95\aim.exe C:\WINDOWS\system32\winlogon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\MOMDAD\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe O4 - HKLM\..\Run: [fhwxjyk] "C:\WINDOWS\System32\fhwxjyk.exe" O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - Startup: M-W Link to Collegiate® Dictionary.lnk = C:\Program Files\MWED\MWLINK.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra button: Encarta Encyclopedia (HKLM) O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM) O9 - Extra button: Define (HKLM) O9 - Extra 'Tools' menuitem: Define (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing O17 - HKLM\System\CCS\Services\Tcpip\..\{870AACFD-75D2-455E-A93A-BB5161C129C7}: NameServer = 206.246.140.95 198.70.36.70
Hi Jenney, these can be fixed, close all windows and tell hijack this to fix these.

O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [fhwxjyk] "C:\WINDOWS\System32\fhwxjyk.exe"
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

If u didnt put this in with spybot this can go
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

U have a broken internet connection O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing go here and dl and run the isp fix tool.

Once done restart, rerun hijack this and post a fresh log.
because I have a filter on my computer. Any suggestions on how I can fix this? Also, I downloaded ie-spyad, but I don't know what to do with it. Thanks, J
Just close your browser and unzip the file it should self extract into C:\IE-SPYAD to auto install just double click on the INSTALL.BAT utillity found in the directory. Select menu option [2] from the main menu of that utility. If you haven't already configured your Restricted sites zone for maximum security, then you should do so. Here's how to do it: Open Internet Explorer's "Internet Options" (off either the "View" or "Tools" menu bar option). Hit the "Security" tab. Select the "Restricted sites." Click the "Custom Level" button. Change every entry in the "Custom Level" settings box for "Restricted sites" to "Disable" (or "Prompt" or "High safety," if "Disable" is not an option for a particular entry). Close the "Custom Level" settings box by clicking "OK." Close the "Internet Options" box by clicking "OK
Could someone recheck this log for me please? Also, I couldn't fix the broken internet connection, because my filter won't let me on cexx.org Thanks! Jenney Logfile of HijackThis v1.97.7 Scan saved at 7:18:17 PM, on 12/13/2003 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Nhksrv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe C:\WINDOWS\System32\InetCntrl\InetCntrl.exe C:\Program Files\AIM95\aim.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\winlogon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\MOMDAD\Local Settings\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe O4 - HKLM\..\Run: [fhwxjyk] "C:\WINDOWS\System32\fhwxjyk.exe" O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - Startup: M-W Link to Collegiate® Dictionary.lnk = C:\Program Files\MWED\MWLINK.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing O17 - HKLM\System\CCS\Services\Tcpip\..\{870AACFD-75D2-455E-A93A-BB5161C129C7}: NameServer =
Check, and have Hijack This fix the following items:

O4 - HKLM\..\Run: [fhwxjyk] "C:\WINDOWS\System32\fhwxjyk.exe"
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe


Reboot, and delete:

The C:\WINDOWS\System32\fhwxjyk.exe file
The InetCntrl folder in C:\WINDOWS\System32

Next, download LSPfix here: http://www.cexx.org/lspfix.htm

Launch the application, and click the "I know what I'm doing" checkbox.

Check all instances of inetcntrl.dll (and nothing else) , and move them to the "Remove" pane.
Then click Finish.

Now please show us a fresh log.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI