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Spyware / Malware / Virus Removal

Lots of popups and poor performance

3 min read

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Post #1
Hi,

I am helping my brother-n-law with his computer. He recently switched to DSL, but never downloaded any firewall or any kind of spyware tools. So, he had no protection for about 3 months. I had him download some tools to try and help clean up his computer.

I have downloaded the following:
- SPYBOT - search and destroy
- Ad-Aware
- Microsoft Anti-Spyware

I have run these utilities along with doing a virus scan, and it has helped, but when I run a HijackThis Log, I still see there are a bunch of issues.

I have done what I can, but nowneed to ask for help. Any suggestions will be greatly appreciated.

Here is the log: (thanks in advance)

Logfile of HijackThis v1.99.1
Scan saved at 4:22:43 PM, on 5/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINNT\System32\nzizkz.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\ScsiAccess.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 66.180.173.39 google.ae
O1 - Hosts: 66.180.173.39 google.am
O1 - Hosts: 66.180.173.39 google.as
O1 - Hosts: 66.180.173.39 google.az
O1 - Hosts: 66.180.173.39 google.bi
O1 - Hosts: 66.180.173.39 google.cd
O1 - Hosts: 66.180.173.39 google.cg
O1 - Hosts: 66.180.173.39 google.ci
O1 - Hosts: 66.180.173.39 google.cl
O1 - Hosts: 66.180.173.39 google.co.cr
O1 - Hosts: 66.180.173.39 google.co.hu
O1 - Hosts: 66.180.173.39 google.co.in
O1 - Hosts: 66.180.173.39 google.co.je
O1 - Hosts: 66.180.173.39 google.co.jp
O1 - Hosts: 66.180.173.39 google.co.ke
O1 - Hosts: 66.180.173.39 google.co.ls
O1 - Hosts: 66.180.173.39 google.co.th
O1 - Hosts: 66.180.173.39 google.co.ug
O1 - Hosts: 66.180.173.39 google.co.uk
O1 - Hosts: 66.180.173.39 google.co.ve
O1 - Hosts: 66.180.173.39 google.com.ag
O1 - Hosts: 66.180.173.39 google.com.ar
O1 - Hosts: 66.180.173.39 google.com.au
O1 - Hosts: 66.180.173.39 google.com.br
O1 - Hosts: 66.180.173.39 google.com.co
O1 - Hosts: 66.180.173.39 google.com.cu
O1 - Hosts: 66.180.173.39 google.com.do
O1 - Hosts: 66.180.173.39 google.com.ec
O1 - Hosts: 66.180.173.39 google.com.fj
O1 - Hosts: 66.180.173.39 google.com.gi
O1 - Hosts: 66.180.173.39 google.com.gr
O1 - Hosts: 66.180.173.39 google.com.gt
O1 - Hosts: 66.180.173.39 google.com.ly
O1 - Hosts: 66.180.173.39 google.com.mt
O1 - Hosts: 66.180.173.39 google.com.my
O1 - Hosts: 66.180.173.39 google.com.na
O1 - Hosts: 66.180.173.39 google.com.nf
O1 - Hosts: 66.180.173.39 google.com.ni
O1 - Hosts: 66.180.173.39 google.com.np
O1 - Hosts: 66.180.173.39 google.com.pa
O1 - Hosts: 66.180.173.39 google.com.pe
O1 - Hosts: 66.180.173.39 google.com.ph
O1 - Hosts: 66.180.173.39 google.com.pk
O1 - Hosts: 66.180.173.39 google.com.pr
O1 - Hosts: 66.180.173.39 google.com.py
O1 - Hosts: 66.180.173.39 google.com.sa
O1 - Hosts: 66.180.173.39 google.com.sv
O1 - Hosts: 66.180.173.39 google.com.tr
O1 - Hosts: 66.180.173.39 google.com.tw
O1 - Hosts: 66.180.173.39 google.com.ua
O1 - Hosts: 66.180.173.39 google.com.uy
O1 - Hosts: 66.180.173.39 google.com.vc
O1 - Hosts: 66.180.173.39 google.com.vn
O1 - Hosts: 66.180.173.39 google.dj
O1 - Hosts: 66.180.173.39 google.es
O1 - Hosts: 66.180.173.39 google.fm
O1 - Hosts: 66.180.173.39 google.gg
O1 - Hosts: 66.180.173.39 google.gl
O1 - Hosts: 66.180.173.39 google.gm
O1 - Hosts: 66.180.173.39 google.hn
O1 - Hosts: 66.180.173.39 google.kz
O1 - Hosts: 66.180.173.39 google.li
O1 - Hosts: 66.180.173.39 google.lt
O1 - Hosts: 66.180.173.39 google.lu
O1 - Hosts: 66.180.173.39 google.lv
O1 - Hosts: 66.180.173.39 google.mn
O1 - Hosts: 66.180.173.39 google.ms
O1 - Hosts: 66.180.173.39 google.mu
O1 - Hosts: 66.180.173.39 google.mw
O1 - Hosts: 66.180.173.39 google.no
O1 - Hosts: 66.180.173.39 google.off.ai
O1 - Hosts: 66.180.173.39 google.pn
O1 - Hosts: 66.180.173.39 google.pt
O1 - Hosts: 66.180.173.39 google.ro
O1 - Hosts: 66.180.173.39 google.ru
O1 - Hosts: 66.180.173.39 google.rw
O1 - Hosts: 66.180.173.39 google.se
O1 - Hosts: 66.180.173.39 google.sh
O1 - Hosts: 66.180.173.39 google.sk
O1 - Hosts: 66.180.173.39 google.sm
O1 - Hosts: 66.180.173.39 google.td
O1 - Hosts: 66.180.173.39 google.tm
O1 - Hosts: 66.180.173.39 google.tt
O1 - Hosts: 66.180.173.39 google.uz
O1 - Hosts: 66.180.173.39 google.vg
O1 - Hosts: 66.180.173.39 www.alexa.com alexa.com
O1 - Hosts: 66.180.173.39 google.ae
O1 - Hosts: 66.180.173.39 google.am
O1 - Hosts: 66.180.173.39 google.as
O1 - Hosts: 66.180.173.39 google.az
O1 - Hosts: 66.180.173.39 google.bi
O1 - Hosts: 66.180.173.39 google.cd
O1 - Hosts: 66.180.173.39 google.cg
O1 - Hosts: 66.180.173.39 google.ci
O1 - Hosts: 66.180.173.39 google.cl
O1 - Hosts: 66.180.173.39 google.co.cr
O1 - Hosts: 66.180.173.39 google.co.hu
O1 - Hosts: 66.180.173.39 google.co.in
O1 - Hosts: 66.180.173.39 google.co.je
O1 - Hosts: 66.180.173.39 google.co.jp
O1 - Hosts: 66.180.173.39 google.co.ke
O2 - BHO: (no name) - {8FBCFB5A-2E8B-4660-92CE-697114D5FA87} - C:\Program Files\v5xjatk2\v5xjatk2.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\System32\nzizkz.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\eliteuwp32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comned.com/signuptemplates/AktiveSekurity.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1111967434656
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://install.wildtangent.com/bgn/partner…lim/install.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver - HP - C:\WINNT\System32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE
Post #2
Hi kurty28

Welcome to the TomCoyote Forums. My name is Trevuren and I will be helping you with your log.

Your system has a qoologic infection

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Go to the Tom Coyote Forums http://forums.tomcoyote.org/index.php?
.Click on My Controls near the top middle of the window (make sure you have signed in first)
.On the left hand column, click "view topics"
.If you click on the title of your post, you will be taken there
2. Also, while at that place in control panel, check the box to the right of your post and then scroll down.
Where it says "unsubscribe" click the pull-down menu and select "immediate email notification", By doing this, you will be notified as soon as I have posted a reply to your log.

3. DELETE your current version of HijackThis (It is in the wrong place)

4. Download the most current version of Hijackthis (v.1.99.1) to a folder of its own. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Please click on the "My Computer" icon, then the C: drive icon. Next Right click on the desktop and choose NEW from the list available then> Folder' and name the folder 'HijackThis'. The end result should resemble something like this C:\HijackThis\

B. Download Hijackthis from:HERE

C. Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder.

D. Close ALL windows except HJT

E. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

F. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren
Post #3
Logfile of HijackThis v1.99.1
Scan saved at 7:06:28 PM, on 5/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINNT\System32\nzizkz.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\ScsiAccess.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\AcroTray.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 66.180.173.39 google.ae
O1 - Hosts: 66.180.173.39 google.am
O1 - Hosts: 66.180.173.39 google.as
O1 - Hosts: 66.180.173.39 google.az
O1 - Hosts: 66.180.173.39 google.bi
O1 - Hosts: 66.180.173.39 google.cd
O1 - Hosts: 66.180.173.39 google.cg
O1 - Hosts: 66.180.173.39 google.ci
O1 - Hosts: 66.180.173.39 google.cl
O1 - Hosts: 66.180.173.39 google.co.cr
O1 - Hosts: 66.180.173.39 google.co.hu
O1 - Hosts: 66.180.173.39 google.co.in
O1 - Hosts: 66.180.173.39 google.co.je
O1 - Hosts: 66.180.173.39 google.co.jp
O1 - Hosts: 66.180.173.39 google.co.ke
O1 - Hosts: 66.180.173.39 google.co.ls
O1 - Hosts: 66.180.173.39 google.co.th
O1 - Hosts: 66.180.173.39 google.co.ug
O1 - Hosts: 66.180.173.39 google.co.uk
O1 - Hosts: 66.180.173.39 google.co.ve
O1 - Hosts: 66.180.173.39 google.com.ag
O1 - Hosts: 66.180.173.39 google.com.ar
O1 - Hosts: 66.180.173.39 google.com.au
O1 - Hosts: 66.180.173.39 google.com.br
O1 - Hosts: 66.180.173.39 google.com.co
O1 - Hosts: 66.180.173.39 google.com.cu
O1 - Hosts: 66.180.173.39 google.com.do
O1 - Hosts: 66.180.173.39 google.com.ec
O1 - Hosts: 66.180.173.39 google.com.fj
O1 - Hosts: 66.180.173.39 google.com.gi
O1 - Hosts: 66.180.173.39 google.com.gr
O1 - Hosts: 66.180.173.39 google.com.gt
O1 - Hosts: 66.180.173.39 google.com.ly
O1 - Hosts: 66.180.173.39 google.com.mt
O1 - Hosts: 66.180.173.39 google.com.my
O1 - Hosts: 66.180.173.39 google.com.na
O1 - Hosts: 66.180.173.39 google.com.nf
O1 - Hosts: 66.180.173.39 google.com.ni
O1 - Hosts: 66.180.173.39 google.com.np
O1 - Hosts: 66.180.173.39 google.com.pa
O1 - Hosts: 66.180.173.39 google.com.pe
O1 - Hosts: 66.180.173.39 google.com.ph
O1 - Hosts: 66.180.173.39 google.com.pk
O1 - Hosts: 66.180.173.39 google.com.pr
O1 - Hosts: 66.180.173.39 google.com.py
O1 - Hosts: 66.180.173.39 google.com.sa
O1 - Hosts: 66.180.173.39 google.com.sv
O1 - Hosts: 66.180.173.39 google.com.tr
O1 - Hosts: 66.180.173.39 google.com.tw
O1 - Hosts: 66.180.173.39 google.com.ua
O1 - Hosts: 66.180.173.39 google.com.uy
O1 - Hosts: 66.180.173.39 google.com.vc
O1 - Hosts: 66.180.173.39 google.com.vn
O1 - Hosts: 66.180.173.39 google.dj
O1 - Hosts: 66.180.173.39 google.es
O1 - Hosts: 66.180.173.39 google.fm
O1 - Hosts: 66.180.173.39 google.gg
O1 - Hosts: 66.180.173.39 google.gl
O1 - Hosts: 66.180.173.39 google.gm
O1 - Hosts: 66.180.173.39 google.hn
O1 - Hosts: 66.180.173.39 google.kz
O1 - Hosts: 66.180.173.39 google.li
O1 - Hosts: 66.180.173.39 google.lt
O1 - Hosts: 66.180.173.39 google.lu
O1 - Hosts: 66.180.173.39 google.lv
O1 - Hosts: 66.180.173.39 google.mn
O1 - Hosts: 66.180.173.39 google.ms
O1 - Hosts: 66.180.173.39 google.mu
O1 - Hosts: 66.180.173.39 google.mw
O1 - Hosts: 66.180.173.39 google.no
O1 - Hosts: 66.180.173.39 google.off.ai
O1 - Hosts: 66.180.173.39 google.pn
O1 - Hosts: 66.180.173.39 google.pt
O1 - Hosts: 66.180.173.39 google.ro
O1 - Hosts: 66.180.173.39 google.ru
O1 - Hosts: 66.180.173.39 google.rw
O1 - Hosts: 66.180.173.39 google.se
O1 - Hosts: 66.180.173.39 google.sh
O1 - Hosts: 66.180.173.39 google.sk
O1 - Hosts: 66.180.173.39 google.sm
O1 - Hosts: 66.180.173.39 google.td
O1 - Hosts: 66.180.173.39 google.tm
O1 - Hosts: 66.180.173.39 google.tt
O1 - Hosts: 66.180.173.39 google.uz
O1 - Hosts: 66.180.173.39 google.vg
O1 - Hosts: 66.180.173.39 www.alexa.com alexa.com
O1 - Hosts: 66.180.173.39 google.ae
O1 - Hosts: 66.180.173.39 google.am
O1 - Hosts: 66.180.173.39 google.as
O1 - Hosts: 66.180.173.39 google.az
O1 - Hosts: 66.180.173.39 google.bi
O1 - Hosts: 66.180.173.39 google.cd
O1 - Hosts: 66.180.173.39 google.cg
O1 - Hosts: 66.180.173.39 google.ci
O1 - Hosts: 66.180.173.39 google.cl
O1 - Hosts: 66.180.173.39 google.co.cr
O1 - Hosts: 66.180.173.39 google.co.hu
O1 - Hosts: 66.180.173.39 google.co.in
O1 - Hosts: 66.180.173.39 google.co.je
O1 - Hosts: 66.180.173.39 google.co.jp
O1 - Hosts: 66.180.173.39 google.co.ke
O2 - BHO: (no name) - {8FBCFB5A-2E8B-4660-92CE-697114D5FA87} - C:\Program Files\v5xjatk2\v5xjatk2.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\System32\nzizkz.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\eliteuwp32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comned.com/signuptemplates/AktiveSekurity.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1111967434656
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://install.wildtangent.com/bgn/partner…lim/install.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver - HP - C:\WINNT\System32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE
Post #4
Hi kurty28,

Let's start by making your log more manageable.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Download the following program HOSTER.

2. Unzip and run the program.

3. You will be presented with a screen where you will find the following option:Restore Microsoft Original Hosts. Press it and Close the program.

4. Reboot your system.

5. Finally, run HijackThis and with all windows closed except for HJT, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren
Post #5
Logfile of HijackThis v1.99.1
Scan saved at 7:42:17 PM, on 5/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINNT\System32\nzizkz.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\ScsiAccess.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {8FBCFB5A-2E8B-4660-92CE-697114D5FA87} - C:\Program Files\v5xjatk2\v5xjatk2.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\System32\nzizkz.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\eliteuwp32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comned.com/signuptemplates/AktiveSekurity.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1111967434656
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://install.wildtangent.com/bgn/partner…lim/install.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver - HP - C:\WINNT\System32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE
Post #6
Hi kurty28,

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Please go HERE and download and use these three removal tools

EliteBar
EliteToolBar
Elite SideBar

2. REBOOT your system

3. Finally, run HijackThis and with all windows closed except for HJT, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren
Post #7
I am a little confused, I clicked on the link you sent me and I did not see where to download the three seperate tools you mentioned. The only download link I saw was for a product called EliteToolbar Remover. If this is the product I should download let me know, but I was expecting to see 3 seperate downloads. Please Advise.
Post #8 last edited
Hi kurty28,

Go to the site, then go halfway down the page and download the tool that will remove traces of all three products.

I am sorry, the page has changed and I had not upgraded my info


Regards,

Trevuren
Post #9
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