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Spyware / Malware / Virus Removal

PLEASE HELP!

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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You latest log is clean. :)

MOST IMPORTANT: You Need to Update Windows and IE to get all the Latest Security Patches to protect your computer from the malware that is on the internet.
I recommend going to the following link and update to SP2. This adds more security and extra features including a pop-up blocker for Internet Explorer.
Microsoft Windows and Internet Explorer Updates

Here is a great link that explains the procedure for updating to SP2 with less complications (scroll down to the second post).


I'll check with some of the other helpers on the windows recovery console issue and let you know what I find out.


I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer. Spyware Blaster runs silently in the background.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.

ZoneAlarm - Free firewall program if you currently are not using one.

Update these regularly.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-virus updated.
Please set your computer to show all files.
  • Double-click My Computer.
  • Click the Tools menu, and then click Folder Options.
  • Click the View tab.
  • Clear "Hide file extensions for known file types."
  • Under the "Hidden files" folder, select "Show hidden files and folders."
  • Clear "Hide protected operating system files."
  • Click Apply, and then click OK.
You will need to reverse this process when all steps are done.

Go to C:\BOOT.INI and open the file. See if the following line is present (or a line that references the Recovery Console):

C:\cmdcons\bootsect.dat = "Microsoft Windows Recovery Console"/cmdcons

If it is, remove that line only, save the file and exit BOOT.INI.

Reboot and see if the problem remains.
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