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Spyware / Malware / Virus Removal

I want to get rid of ISTbar/istsvc

6 min read

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Post #16
ooopsss! forgot! here it is!!

Logfile of HijackThis v1.99.1
Scan saved at 4:46:20 PM, on 5/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\es-la\msnappau.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Samsung\Digimax Viewer 2.0\STImgBrowser.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\Hijack This\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://es.barbie.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\es-la\msnappau.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus1.exe" /WinStart
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Digimax Viewer 2.0.lnk = ?
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Investigador - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROProj.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28177.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab27571.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab27571.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Servicio Auto-Protect de Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #17 last edited
Thanks for posting the new log.

You might want to uninstall Messenger Plus! 3. If you installed it with the Sponsor software, you definately want to uninstall it. If not, you should be ok. As I said… might want to uninstall it just to be sure.

Good Work!! Your latest log looks CLEAN!!

How is your computer behaving? Any of the previous symptoms?
Post #18
I will check the messenger. Thanks! My computer is behaving great! Thanks! no popups since I did what you told me. I just ran adaware-SE and it only found Dyfuca (what's that!!??) here is the log. (note: I didn't run adaware today so it could be some leftover "damage") But look that it also shows istsvc!! Referencefile : SE1R42 28.04.2005 ====================================================== DYFUCA »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» obj[0]=Regkey : S-1-5-21-1993962763-562591055-839522115-1004\software\ist obj[1]=RegValue : S-1-5-21-1993962763-562591055-839522115-1004\software\ist "Recover" obj[2]=Regkey : software\istsvc obj[3]=RegValue : software\istsvc "app_name" obj[4]=RegValue : software\istsvc "popup_url" obj[5]=RegValue : software\istsvc "update_url" obj[6]=RegValue : software\istsvc "config_url" obj[7]=RegValue : software\istsvc "ui" obj[8]=RegValue : software\istsvc "popup_initial_delay" obj[9]=RegValue : software\istsvc "popup_count" obj[10]=RegValue : software\istsvc "popup_day_count" obj[11]=RegValue : software\istsvc "popup_day_limit" obj[12]=RegValue : software\istsvc "update_count" obj[13]=RegValue : software\istsvc "update_version" obj[14]=RegValue : software\istsvc "config_count" obj[15]=RegValue : software\istsvc "account_id" obj[16]=RegValue : software\istsvc "app_date" obj[17]=RegValue : software\istsvc "popup_interval" obj[18]=RegValue : software\istsvc "popup_last" obj[19]=RegValue : software\istsvc "update_interval" obj[20]=RegValue : software\istsvc "update_last" obj[21]=RegValue : software\istsvc "config_interval" obj[22]=RegValue : software\istsvc "config_last" obj[23]=RegValue : software\istsvc "version"
Post #19
OK… those are leftover entries…. you can fix them, if you havent already.

Glad to hear your system is running good!

You get my All Clean speech now! :D

It's possible there may be some remnants left over we were not able to identify and get at with HijackThis. As such, I would like you to do a couple online Virus scans at Panda ActiveScan and TrendMicro HouseCall. Let them fix anything they find, rebooting your computer between each scan.

Visit this page for proper configuration of Ad-Aware and Spybot. Run and scan with both, letting them fix whatever they find. Remember to reboot between each scan.

And now that your computer is clean, its a good time to reset your System Restore point. This will ensure a clean backup to fall upon if you ever need it. To do this:

1. Right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Check the "Turn off System Restore" or "Turn off System Restore on all drives"

Reboot your computer, follow the steps above, this time unchecking the "Turn off System Restore" and reboot.

I recommend downloading and installing SpywareBlaster, SpywareGuard, and IE-SPYAD as well. You can get them from the links in my sig. The programs are free and can be updated… so please do so. Installing these will go a long way in preventing reinfection.

Other than that… remember to keep Windows updated, your protection programs updated, scan often and…

Surf Safe.
Post #20
Thanks "papa" for the speech. I will do all this later tonight or tomorrow. I will let you know how was it. Thanks inmensely again. You where very nice and patient. Karen.
Post #22
I am closing this topic as it has been resolved.

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