This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Search Engines Hijacked

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I've been infected for the first time. Was goofing around and loaded something bad on accident. It initially changed my home page, switched favorites, etc. I've removed some of the problems but my computer is still slow and I'm unable to use any search engines. They come up with only a few sites that are always the same. I've trying norton anti-virus and adaware to no avail. Also removed and reinstalled some programs. Any help would be appreciated. Log file follows: Logfile of HijackThis v1.99.1 Scan saved at 12:38:10 PM, on 4/19/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Winamp\winampa.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\WinTV\Ir.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\Program Files\Sony Handheld\HOTSYNC.EXE C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Jastin\Desktop\Hijack This\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: 69.50.166.11 www.google.com O1 - Hosts: 69.50.166.11 google.com O1 - Hosts: 69.50.166.11 www.google.co.uk O1 - Hosts: 69.50.166.11 google.co.uk O1 - Hosts: 69.50.166.11 www.google.ca O1 - Hosts: 69.50.166.11 google.ca O1 - Hosts: 69.50.166.11 www.google.es O1 - Hosts: 69.50.166.11 google.es O1 - Hosts: 69.50.166.11 www.google.de O1 - Hosts: 69.50.166.11 google.de O1 - Hosts: 69.50.166.11 www.google.fr O1 - Hosts: 69.50.166.11 google.fr O1 - Hosts: 69.50.166.11 www.google.com.au O1 - Hosts: 69.50.166.11 google.com.au O1 - Hosts: 69.50.166.14 www.yahoo.com O1 - Hosts: 69.50.166.14 yahoo.com O1 - Hosts: 66.218.75.184 mail.yahoo.com O1 - Hosts: 69.50.166.12 www.msn.com O1 - Hosts: 69.50.166.12 msn.com O1 - Hosts: 69.50.166.12 search.msn.com O1 - Hosts: 69.50.166.12 www.go.com O1 - Hosts: 69.50.166.12 go.com O1 - Hosts: 69.50.166.13 astalavista.com O1 - Hosts: 69.50.166.13 www.astalavista.com O1 - Hosts: 69.50.166.13 astalavista.box.sk O1 - Hosts: 69.50.166.13 cracks.am O1 - Hosts: 69.50.166.13 www.cracks.am O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: ZToolbar Activator Class - {da7ff3f8-08be-4cac-bc00-94d91c6ae7f4} - C:\WINDOWS\system32\azesearch3.dll (file missing) O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasadm.dll O3 - Toolbar: AZE Search - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - C:\WINDOWS\system32\azesearch3.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode O4 - HKLM\..\Run: [Soltek] C:\WINDOWS\System32\autorun.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [Palm MulitUser Config] C:\Program Files\Sony Handheld\Configtool.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\system32\mstask.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AutoStart IR.lnk = C:\Program Files\WinTV\Ir.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll (file missing) O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thanks for you assistance, jdogmd
Welcome to the forum.

HowToShowHiddenFiles - <—enable this

Close ALL programs down, leaving ONLY HijackThis running.
Place a check against the following items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 69.50.166.11 www.google.com
O1 - Hosts: 69.50.166.11 google.com
O1 - Hosts: 69.50.166.11 www.google.co.uk
O1 - Hosts: 69.50.166.11 google.co.uk
O1 - Hosts: 69.50.166.11 www.google.ca
O1 - Hosts: 69.50.166.11 google.ca
O1 - Hosts: 69.50.166.11 www.google.es
O1 - Hosts: 69.50.166.11 google.es
O1 - Hosts: 69.50.166.11 www.google.de
O1 - Hosts: 69.50.166.11 google.de
O1 - Hosts: 69.50.166.11 www.google.fr
O1 - Hosts: 69.50.166.11 google.fr
O1 - Hosts: 69.50.166.11 www.google.com.au
O1 - Hosts: 69.50.166.11 google.com.au
O1 - Hosts: 69.50.166.14 www.yahoo.com
O1 - Hosts: 69.50.166.14 yahoo.com
O1 - Hosts: 66.218.75.184 mail.yahoo.com
O1 - Hosts: 69.50.166.12 www.msn.com
O1 - Hosts: 69.50.166.12 msn.com
O1 - Hosts: 69.50.166.12 search.msn.com
O1 - Hosts: 69.50.166.12 www.go.com
O1 - Hosts: 69.50.166.12 go.com
O1 - Hosts: 69.50.166.13 astalavista.com
O1 - Hosts: 69.50.166.13 www.astalavista.com
O1 - Hosts: 69.50.166.13 astalavista.box.sk
O1 - Hosts: 69.50.166.13 cracks.am
O1 - Hosts: 69.50.166.13 www.cracks.am
O2 - BHO: ZToolbar Activator Class - {da7ff3f8-08be-4cac-bc00-94d91c6ae7f4} - C:\WINDOWS\system32\azesearch3.dll (file missing)
O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasadm.dll
O3 - Toolbar: AZE Search - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - C:\WINDOWS\system32\azesearch3.dll (file missing)

Click on Fix Checked and exit HijackThis.

Delete these files if found:

C:\WINDOWS\system32\iasadm.dll
C:\WINDOWS\system32\azesearch3.dll

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

Open up Internet Explorer , Tools, General Tab, reset your home page to what you want, now the Programs Tab, click Reset Web Settings
That will change everything back to the default settings.


Reboot and post a fresh HJT log and lets see how we did, MrC
MrCharlie, Thank you so much for your help. I had actually went ahead and deleted all those things but two and things were running much smoother. Wasn't really sure what I was doing but it seemed ok to delete. Got lucky I guess. I followed the rest of your instructions and everything seems to be working. Here is the new one: Logfile of HijackThis v1.99.1 Scan saved at 10:16:42 AM, on 4/28/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Winamp\winampa.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe C:\Program Files\WinTV\Ir.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\Program Files\Sony Handheld\HOTSYNC.EXE C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Microsoft Office\Office10\WINWORD.EXE C:\Documents and Settings\Jastin\Desktop\Hijack This\HijackThis.exe O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode O4 - HKLM\..\Run: [Soltek] C:\WINDOWS\System32\autorun.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [Palm MulitUser Config] C:\Program Files\Sony Handheld\Configtool.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\system32\mstask.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe" O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AutoStart IR.lnk = C:\Program Files\WinTV\Ir.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thanks again for your help, jdogmd
You Did Good! Well Done! :thumbup:



I'll leave you with……..

Some preventive maintenance:

——————Must have or do:—————–

Now that you're clean: <—-Important Step!!!!
Delete your system restore files and create a new restore point:
(ME and XP users only)

XP system restore

ME system restore


Visit Windows Update and install all the lastest critical updates.

Install these two free programs, they sit in the backround and protect your system from spy and adware being installed on your system, also from your browser being hijacked. Check for updates weekly.

SpywareBlaster

SpywareGuard


IE-SPYAD
Puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
IE-SPYAD

SpyBot has some protection benefits - use them.

Need a free anti virus?
AVG*free
(check for updates - daily)

How about a firewall? The front door to your computer.
ZoneAlarm*free



———-Free malware removal programs:———-

SpyBot
AD-Aware
CW-Shredder

Free Online Trojan Scan

A SQUARED FREE TROJAN SCANNER

Trojan Hunter
TrojanHunter - free trial

Please consider using FireFox instead of Internet Explorer

Replace Java with SunJava

Pop-up stoppers:
GoogleToolBar
Pop-upStopperFree

Don't open e-mail attachments without first scanning them with an up-to-date
anti virus program, even after doing that I would be very careful. Don't click on any executables in e-mails or any other links that you're not sure of.
Watch your surfing habits, don't click on or download anything you're not sure of. Don't install a program that hasn't been recommended by a reputable organization.

Good luck and thanks for using the forum - MrC
:wavey:
Wow! Thanks again MrC. I took your advice and added all those progs. I actually have been starting to use Firefox. I like it. I'm a physician so if you ever need any free medical advice…I'm you man. Thanks, jdogmd B)
As this problem has been resolved the topic will be closed. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)

The subject of the email must be
"Reopen". Include your post username and details about why you need it reopened, with a valid link to your post.

Thanks, MrC

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI