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Popups&adware Helllllllll

8 min read

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Post #1
I have tried without success recently to get a full solution from your forum. I thought that you had in fact gone out of business, since no responses after 2 back and forths. Anyway, my son's computer is loaded with garbage, despite AdAware, SpyBot, Spyware Blaster, Google pop up blocker. Would you be able to help?
HJT:
Logfile of HijackThis v1.99.0
Scan saved at 3:16:40 PM, on 4/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\appup32.exe
C:\WINDOWS\system32\ntpu32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Main\Desktop\Ryan\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\dpbxj.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\dpbxj.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\dpbxj.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\dpbxj.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\dpbxj.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\dpbxj.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\dpbxj.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {2824CF77-AF01-AB9B-0E03-B55D8EAF18D4} - C:\WINDOWS\d3il32.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\eliteljs32.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [ntpu32.exe] C:\WINDOWS\system32\ntpu32.exe
O4 - HKLM\..\Run: [Uninstall_TBPS] C:\WINDOWS\Temp\TBuninst.exe /remove
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O15 - Trusted Zone: http://www.partsamerica.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/6b1d59b6/enter.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by17fd.bay17.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} - http://www.pcpitstop.com/antivirus/PCPAV.CAB
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0034.exe
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://www.pcpowerscan.com/pcpowerscan.cab
O16 - DPF: {FDDCE9FF-1FC6-413C-80B1-37B101FDA1D4} - http://download.buddylinks.net/ShellInstaller.cab
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\msla.exe (file missing)
O23 - Service: .NET Framework Service - Unknown - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\System32\oodag.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks.
jdell
Post #2
Hello jdell. :wavey:

Your son has quite a compilation of bad items on the computer. This will take several posts to fix so please do not expect a quick fix.

First, we'll remove a few of the bad items than after a new log is posted, we'll tackle the About:Blank problem.

Download this tool: LQfix.zip
Unzip it to your Desktop.
Don't use it yet!


Please download LSPFix from here.

*Disconnect from the Internet and close all Internet Explorer and Explorer Windows.
*Run the program.
*On the opening screen, click the "I know what I'm doing" checkbox.
*Check all instances of fltmgr.dll (and nothing else)
*Move them to the "Remove" pane.
*Then click Finish.


Reboot into Safe Mode (tap F8 during bootup) and delete the following file:

C:\Windows\System32\fltmgr.dll


While still in Safe Mode, Doubleclick LQfix.bat that you saved on your desktop before.
A doswindow will open and close again, that is normal.


Reboot normally. Go to Add/Remove Programs and remove WinTools if found.


Run at least two of the following online virus scans making sure to reboot in between each one. Allow them to fix anything they find.
You need to use Internet Explorer or Netscape browsers.
Bitdefender
Pandasoftware
Trend Micro << Click Auto Clean
Symantec Security Check << click scan for viruses
RAV Online Virus Scanner << Enter your e-mail address and click on To continue without subscribing
McAfee


I see no signs of a Firewall or Antivirus program on your computer. I recommend downloading and installing the following free programs: ZoneAlarm Firewall and AVG7 Antivirus. Be sure to check for updates after installation.


Please update to HijackThis 1.99.1. (Open HijackThis and click config.. < Misc. Tools and click Check for Update Online.)
Scan with HijackThis and post the new log as a reply to this thread. After posting the log please do not reboot the computer as the infection morphs each time the computer is restarted.
Post #3
Alan- Thanks for your assistance. Yes, he does indeed have a lot of junk in there! Below is my latest hjt log. I followed your instructions. It is odd, though, because I recetly installed TrendMicro Internet Security on all of our computers, so why it is non-functional is a problem. I will reinstall. I ran the antivirus scans, and Rav and bitdefender workd fine. Pand and Trendmicro stopped beacuse IE noted a problem, and the first time I chose send no error report, and IE closed (could the virus have set this up?); the second time I ignored the message but the scan never seemed to be completed, and ran for about 50 minutes without results. Symantec seemed to be a scam, since I ran the scan, then they requested my email address (not a problem) and said they would email me the trial ware for removal!

Logfile of HijackThis v1.99.1
Scan saved at 8:04:54 AM, on 4/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\javaon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ntpu32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Main\My Documents\Unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {1433BDB4-D628-3EC4-BB12-57F1E0CFC5E7} - C:\WINDOWS\system32\msul.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\eliteljs32.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [ntpu32.exe] C:\WINDOWS\system32\ntpu32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [javaon.exe] C:\WINDOWS\system32\javaon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://www.partsamerica.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/6b1d59b6/enter.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by17fd.bay17.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} - http://www.pcpitstop.com/antivirus/PCPAV.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0034.exe
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://www.pcpowerscan.com/pcpowerscan.cab
O16 - DPF: {FDDCE9FF-1FC6-413C-80B1-37B101FDA1D4} - http://download.buddylinks.net/ShellInstaller.cab
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\msla.exe (file missing)
O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: O&O Defrag (OODefrag) - O&O Software GmbH - C:\WINDOWS\System32\oodag.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks!
Post #4
You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.
  • Prepare CWShredder for use:
    • Download CWShredder.
    • Save CWShredder.exe to a convenient location.
    • Please do not do anything with it yet.
  • Prepare AboutBuster for use:
    • Download AboutBuster.
    • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
    • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
    • Click "OK" at the prompt with instructions.
    • Click "Update" and then "Check For Update" to begin the update process.
    • If any updates exist please download them by clicking "Download Update".
    • You should not run the program yet so click "Exit".
  • Prepare cwsserviceremove.reg for use:
    • Download cwsserviceremove.zip.
    • Unzip the contents of cwsserviceremove.zip (cwsserviceremove.reg) to your desktop.
    • Please do not do anything with it yet.
  • Reconfigure Windows XP to show hidden files:
    • Click Start. Open My Computer.
    • Select the Tools menu and click Folder Options. Select the View Tab.
    • Under the Hidden files and folders heading select "Show hidden files and folders".
    • Uncheck the "Hide protected operating system files (recommended)" option.
    • Uncheck the "Hide file extensions for known file types" option.
    • Click Yes to confirm. Click OK.
  • Disable the offending service.
    • Go to Start->Run and type Services.msc then hit Ok
    • Scroll down and find the service called : Workstation NetLogon Service
    • When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.
    • Repeat this for the following service : .NET Framework Service.
Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
To return to normal mode just restart your computer as you normally would.
  • Run CWShredder:
    • Double-click on CWShredder.exe.
    • Click "Fix ->" and click "OK" at the prompt.
    • CWShredder will scan and clean your system of CWS files.
    • Click "Next->" and then "Exit".
  • Remove the offending service:
    • Double-click on cwsserviceremove.reg you downloaded earlier.
    • When it asks you to merge the information to the registry click "Yes".
  • Run AboutBuster and save the logs:
    • Browse to where you saved AboutBuster and run AboutBuster.exe.
    • Click OK at the directions prompt.
    • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
    • Click Yes to allow it to shutdown explorer.exe.
    • It will begin to your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
    • When it has finished, click Save Log. Make sure you save it as I need a copy of it.
  • Fix with Hijackthis:
    • Open Hijackthis, Run a scan and check the following:

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
      R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\dcpxe.dll/sp.html#44768
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      R3 - Default URLSearchHook is missing

      O2 - BHO: (no name) - {1433BDB4-D628-3EC4-BB12-57F1E0CFC5E7} - C:\WINDOWS\system32\msul.dll

      O4 - HKLM\..\Run: [etbrun] C:\windows\system32\eliteljs32.exe
      O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
      O4 - HKLM\..\Run: [ntpu32.exe] C:\WINDOWS\system32\ntpu32.exe
      O4 - HKLM\..\RunOnce: [javaon.exe] C:\WINDOWS\system32\javaon.exe

      O15 - Trusted Zone: http://www.partsamerica.com
      O15 - Trusted Zone: *.skoobidoo.com (HKLM)

      O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/6b1d59b6/enter.cab

      O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\msla.exe (file missing)
      O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
    • With all other programs and browsers closed, click fix checked.
  • Delete the following files:C:\WINDOWS\system32\dcpxe.dll
    C:\WINDOWS\system32\msul.dll
    C:\windows\system32\eliteljs32.exe
    C:\WINDOWS\system32\ntpu32.exe
    C:\WINDOWS\system32\javaon.exe
    C:\WINDOWS\msla.exe
    C:\WINDOWS\svchost.exe

    C:\PROGRAM FILES\COMMON FILES\WinTools << Delete the Whole Folder.
  • Clean out temporary files:
    • Start | Run | type cleanmgr | OK
    • Let it scan your system for files to remove.
    • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
    • Click "OK" to remove them.
    • Click "Yes" to confirm the deletion.
  • Restart your computer normally to return to normal mode.
  • Free TrendMicro Housecall scan:
    • Vist the TrendMicro Housecall website.
    • Select your country from the drop-down list and click "Go".
    • Choose "Yes" at the ActiveX Security Warning prompt.
    • Please wait while the Housecall engine is updated.
    • Select the drives to be scanned by placing a check in their respective boxes.
    • Check the "Auto Clean" box.
    • Click "SCAN" in order to begin scanning your system.
    • Please be patient while Housecall scans your system for malicious files.
    • If not auto-cleaned, remove anything it finds.
    • Click "Close" to exit the Housecall scanner.
    • Choose "Yes" at the HouseCall message prompt.
  • Prepare your reply:
    • Please post a fresh HijackThis log
    • Please post the AboutBuster log.
    • Please note any complications you had.
Post #5
Wow- quite a lot! Fairly straightforward, but some miinor bumps. Workstation NetLogon Service and .NET Framework Service were already stopped, but I did disable them also. When I ran hjt, most of those files you listed were not evident. I was only able to find/check/fix the first R1-HKCU\software….ton/search.html file; the 2nd and 3rd RO files, HKLM\software…local page= and HKCU\software…linksfoldername=; 1st, 3rd, 4th O4 files, HKLM\….eliteljs32.exe, HKLM\…ntpu32.exe, and HKLM…javaon.exe; both O15 files, both Trustred zones; O16- DPF. No others were on the log, as you can see.
Upon attempting to delete files, only eliteljs, ntpu and javaon were present to delete; the others, including the folder WinTools were not present.
I am wondering if the user under which I have done these fixes is important. In other words, I have accessed all of this via my son's user name, not via the administrator during the safe mode. Does it matter?
Below are the logs:

Logfile of HijackThis v1.99.1
Scan saved at 5:29:50 PM, on 4/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Main\My Documents\Unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: setup_pcc.lnk = C:\Program Files\trend micro\PCC2005_1244\Setup\setup.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by17fd.bay17.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} - http://www.pcpitstop.com/antivirus/PCPAV.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0034.exe
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://www.pcpowerscan.com/pcpowerscan.cab
O16 - DPF: {FDDCE9FF-1FC6-413C-80B1-37B101FDA1D4} - http://download.buddylinks.net/ShellInstaller.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: O&O Defrag (OODefrag) - O&O Software GmbH - C:\WINDOWS\System32\oodag.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


Scanned at: 4:43:26 PM on: 4/17/2005

– Scan 1 —————————
About:Buster Version 4.0
Reference List : 19

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 4.0
Reference List : 19

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset… Done!

Thanks!
Post #6
That log looks much better. :thumbup:


Step 1
Open HijackThis, run a scan, then check the following:

O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)

O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0034.exe
O16 - DPF: {FDDCE9FF-1FC6-413C-80B1-37B101FDA1D4} - http://download.buddylinks.net/ShellInstaller.cab

With all other programs and browsers closed, click fix checked.


Step 2
Please delete the following folder:

C:\Program Files\Ebates_MoeMoneyMaker


Step 3
MOST IMPORTANT: You Need to Update Windows and IE to get all the Latest Security Patches to protect your computer from the malware that is on the internet.
I recommend going to the following link and update to SP2. This adds more security and extra features including a pop-up blocker for Internet Explorer.
Microsoft Windows and Internet Explorer Updates

Here is a great link that explains the procedure for updating to SP2 with less complications (scroll down to the second post).


Step 4
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications you had and how the computer is behaving.
Post #7
Alan- Computer seems faster, without browser hijackers, programs working now as they are supposed to. I updated Windows as suggested, and installed my new TrendMicro Internet Security. I will probably also switch to Firefox as I have done on my own computer.
I did what you suggested, but the file C:Program Files\Ebates_MoeMoneyMaker did not exist.

hjt:

Logfile of HijackThis v1.99.1
Scan saved at 6:36:08 PM, on 4/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Ares\Ares.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Main\My Documents\Unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by17fd.bay17.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} - http://www.pcpitstop.com/antivirus/PCPAV.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://www.pcpowerscan.com/pcpowerscan.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: O&O Defrag (OODefrag) - O&O Software GmbH - C:\WINDOWS\System32\oodag.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Thanks for the great prompt help!
jdell
Post #8
Your new log is clean.:)

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

1. Right-click My Computer, and then click Properties.
2. On the System Restore tab, put a check mark in the 'Turn Off System Restore' check box.
3. Click OK twice, and then click Yes when you are prompted to restart the computer.
4. Repeat steps 1 - 2, this time clearing the box beside 'Turn Off System Restore'


Now that everything is fixed, I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer. Spyware Blaster runs silently in the background.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.

AVG AntiVirus - Free antivirus program if you currently are not using one.
ZoneAlarm - Free firewall program if you currently are not using one.

Here are three very good and free malware scanners:

Spybot Search and Destroy 1.3
AdAware SE v1.05
Set-up Instructions for Spybot S&D; and Adaware SE
A2 Squared

If you have them already, check to make sure that they are the newest version.

Update these regularly.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-virus updated.
Post #9
Thanks tons Alan. We appreciate your help, especially getting virtually everything done today! I am contributing to the site immediately! Ciao! :D jdell
Post #10
Your welcome. Glad the computer is running well again. :)

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