Hi LeeAnnaBanana
Congratulations and well done , your log looks clean.
However you should change the passwords for all accounts of importance that you have on your computer such as credit cards or bank accounts. Some of the programs that we have removed can steal that type of information.
Now that your computer is free of malware, I want you to take some precautions to avoid being re-infected.
If something does not pertain to your version of Windows please just skip that instruction.
Settings and maintenance
1.
Clean out temporary files etc.
Download and install
CCleaner
Under windows tab check the boxes next to the blue "internet explorer", "windows explorer", and "system".There will be other check marked boxes under them. That is OK
Click Run Cleaner.
You should do this every few weeks to avoid buildup of unnecessary junk. Run it for each user account on the computer.
2.
Clean Out System Restore. (Only ME and XP)
Malware could get backed up in System Restore.
For Win XP follow these instructions to delete all restore points.
a. Go to "Start" > "Control Panel".
b. Make sure the Control Panel is in "Classic View". If it is not, click "Switch to Classic View" towards the top-left of the screen.
c. Double-click "System" and go to the "System Restore" tab.
d. Check "Turn off System Restore" and click "OK" and then "Yes".
After restarting your computer you should turn it back on by following the above procedure and uncheck "Turn off System Restore".
You can find out more about this subject at
How to turn off or turn on Windows XP System Restore
3.
You reconfigured Windows to show hidden files and you should reset this to its original state using the instructions from
here except that
1. Under the "Hidden files and folders" heading put a mark for "Do not show hidden files and folders".
2. Uncheck "Display content of system folders"
3. Check the "Hide protected operating system files (recommended)" option.
4.
Make your Internet Explorer more secure
a. Less restrictive but less secure:
Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more in
Internet Explorer Privacy & Security Settings
Working with Internet Explorer 6 Security
Many exploits are directed at Internet Explorer, you don't have to use it. Try a different browser like
Firefox . It is also worth trying
Thunderbird for controlling spam in your e-mail.
b. More secure but very restrictive.
This can be done by following these simple instructions that apply to all "Windows" except "Windows XP with SP2". In SP2 many of those setting are the default settings but check your settings anyhow. The settings can become restrictive but you should use them anyhow. If there are sites that will not show up right with those settings and that you rely on to be free of malware place them in the trusted zone.
1. Click "Start". Open "Control Panel".
2. Select the "Internet Options"
3. Select "Security" Tab and select the following settings.
* ActiveX controls and plug-ins
• Download signed ActiveX controls: Disable
• Download unsigned ActiveX controls: Disable
• Initialize and script ActiveX controls not marked as safe: Disable
• Run ActiveX controls and plug-ins: Disable
• Script ActiveX controls marked safe for scripting: Disable
* Downloads
• Font Download: Disable
* Microsoft VM
• Java permissions: Disable Java
* Miscellaneous
• Allow META REFRESH: Disable
• Display mixed content: Disable
• Drag and drop or copy and paste files: Disable
• Installation of desktop items: Disable
• Launching programs and files in an IFRAME: Disable
• Navigate sub-frames across different domains: Disable
• Software channel permissions: High Safety
• Userdata persistence: Disable
* Scripting
• Active scripting: Disable
• Allow paste operations via script: Disable
• Scripting of Java applets: Disable
* User Authentication
• Logon: Prompt for username and password
4. When all these settings have been made, click on the OK button.
5. If it prompts you as to whether or not you want to save the settings, press the Yes button.
6. Next press the Apply button and then the OK to exit the Internet Properties page.
These are a MUST to protect yourself from malware.
5.
Always use a good anti-virus..
KEEP IT UPDATED
6.
Always use a good firewall. I am not sure if you are using Norton Syamntec's firewall. If not you must install a firewall. Windows firewall is not good enough. You will find recomendationer for a firewall in the website below.
Be restrictive with access to the internet. If you are unsure if the program really needs the access, test it by denying the access and see if this has any negative effects. If not make the block permanent.
Never run two Antivirus programs or two Firewalls at the same time. The can interfere with each other and cause problems.
Download and install
“SpywareBlaster” and
"SpywareGuard".
You will find the addresses for the programs that I recommend at this
website . It is important that you go to there. It is good source of information about computer security. It will give you recommendations for more security tools as well as tips about how to stay clean on the internet. PLEASE FOLLOW THE RECOMENDATIONS TO PROTECT YOURSELF.
7.
MOST IMPORTANT for all versions: You Need to keep “Windows” and "Internet Explorer” updated. Open ‘Internet Explorer” and go to”Start”> "Tools" > "Windows Update" or go to
Microsoft Windows and Internet Explorer Updates to get the critical updates.
8.If you are running Microsoft Office, or any portion thereof you must keep it updated as well. Go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed.
Update MS Office here.
9. Keep your programs updated.
10. I highly recommend downloading and installing the newest versions of
“AdAware SE Personal” and
“Spybot Search and Destroy”
After installing remember to update the definition files for each program.
I also suggest that you visit this
website and follow the instructions on how to configure both programs for best detection. These instructions are the best even though they refer to a cleanup of an infected computer.
11. It is worth while to take a look at
"So how did I get infected in the first place? for some good advice.
VERY IMPORTANT. Update all protective programs regularly - Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow these recommendations and your potential for being infected again will be dramatically reduced.
Do you have any problems with your computer? If so please post the details.
It has been a pleasure helping you.
Best of luck and clean computing
Elrond
