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Spyware / Malware / Virus Removal

Annoying Pop-ups Even After Adaware Removal

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Post #1
I still get pop-ups even after removal using the latest version of AdAware. NOTE: AdAware listed XV2 and Win32.TrojanDownloader as well as a whole bunch of less critical adware.

Here is my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 5:36:00 PM, on 4/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
C:\WINDOWS\system32\picsvr\picsvr.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\notes6\ntmulti.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HiJackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ycqgfyvd] c:\windows\system32\ycqgfyvd.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IMJPMIG9.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMJP9\imjprmzb.exe" /RmZombie
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093485366916
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\Software\..\Telephony: DomainName = Danet
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF7E3AC8-4F42-426E-AF48-DA65092D4142}: NameServer = 24.25.227.64,24.25.227.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Alias Documentation Server (aliasdocserver) - Unknown owner - C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe" -s "C:\Program Files\Alias\Maya6.0\docs/Wrapper.conf (file missing)
O23 - Service: Alias Wavefront Help Server (AWHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya5.0\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya5.0\docs/Wrapper.conf (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXlm License Manager - Macrovision Corporation - C:\Program Files\Common Files\AliasWavefront Shared\licensing\etc\lmgrd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes6\ntmulti.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #2 last edited
I haven't heard anything back regarding this problem so here is a hijackthis log taken immediately after a popup has occurred:

Logfile of HijackThis v1.99.1
Scan saved at 10:47:24 AM, on 4/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
C:\WINDOWS\system32\picsvr\picsvr.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\notes6\ntmulti.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HiJackThis\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0

\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ycqgfyvd] c:\windows\system32\ycqgfyvd.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IMJPMIG9.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMJP9\imjprmzb.exe" /RmZombie
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5co…b?1093485366916
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -

http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\Software\..\Telephony: DomainName = Danet
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF7E3AC8-4F42-426E-AF48-DA65092D4142}: NameServer =

24.25.227.64,24.25.227.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft

Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Alias Documentation Server (aliasdocserver) - Unknown owner - C:\Program Files\Alias\Maya6.0

\docs\Wrapper.exe" -s "C:\Program Files\Alias\Maya6.0\docs/Wrapper.conf (file missing)
O23 - Service: Alias Wavefront Help Server (AWHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya5.0

\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya5.0\docs/Wrapper.conf (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec

AntiVirus\DefWatch.exe
O23 - Service: FLEXlm License Manager - Macrovision Corporation - C:\Program Files\Common Files\AliasWavefront

Shared\licensing\etc\lmgrd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes6\ntmulti.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1

\SYMANT~1\Rtvscan.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Thanks in advance
Post #3
Hello shawn_t , Welcome to the forum.

This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #4
My computer will pop-up Internet Explorer windows approximately every 4 minutes. However, this only occurs when an Internet Explorer browser window is actually open and not minimized. The pop-ups usually point to a 'Your Computer Has Spyware…' which seems obvious!

I did the following as per your instructions:

1) Ran CWShredder. Nothing was found to fix.
2) Ran the Panda Active Scan. Many AdWare problems were found and only 1 was fixed. Here is a list of the items:

Incident                      Status                        Location                                                                                                         
Adware:Adware/DelFinMedia    No disinfected                C:\WINDOWS\system32\nsvsvc\nsvsvc.exe                                                                                         

Virus:Bck/Agent.KO            No disinfected                Operating system                                                                                                                       
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII                                                                                                                                                                                                                           
Adware:Adware/nCase          No disinfected                C:\WINDOWS\180ax_gdf.dat                                                                                                               
Adware:Adware/IPInsight      No disinfected                Windows Registry                                                                                                                       
Adware:Adware/Twain-Tech      No disinfected                C:\DOCUME~1\STARAS~1.PRO\LOCALS~1\Temp\THI*.tmp                                                                                             

Spyware:Spyware/SurfSideKick  No disinfected                Windows Registry                                                                                                                       
Spyware:Spyware/SurfSideKick  No disinfected                C:\Documents and Settings\staras.PRODHI12\Local Settings\Temp\iBFD.tmp                                                                                                                                                                                         
Spyware:Spyware/SurfSideKick  No disinfected                C:\Documents and Settings\staras.PRODHI12\Local Settings\Temp\SskUpdater.exe                                                                                                                                                                                   
Adware:Adware/IPInsight      No disinfected                C:\Documents and Settings\staras.PRODHI12\Local Settings\Temp\THI2B0A.tmp\farmmext.inf                                                                                                                                                                         
Adware:Adware/IPInsight      No disinfected                C:\Documents and Settings\staras.PRODHI12\Local Settings\Temp\THI2B0A.tmp\farmmext.ini                                                                                                                                                                         
Adware:Adware/Transponder    No disinfected                C:\Documents and Settings\staras.PRODHI12\Local Settings\Temp\THI6F7.tmp\Pynix.inf                                                                                                                                                                             
Adware:Adware/DelFinMedia    No disinfected                C:\Documents and Settings\staras.PRODHI12\Local Settings\Temporary Internet Files\Content.IE5\77X3N94G\mm15201518.Stub[1].exe                                                                                                                                 
Spyware:Spyware/SurfSideKick  No disinfected                C:\Documents and Settings\staras.PRODHI12\Local Settings\Temporary Internet Files\Content.IE5\8R7ZA8HX\sskb5[1].exe                                                                                                                                           
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\CMEIIAPI.dll                                                                                       
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\CMESys.exe                                                                                         
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GAppMgr.dll                                                                                         
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GController.dll                                                                                     
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GDwldEng.dll                                                                                       
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GIocl.dll                                                                                           
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GIoclClient.dll                                                                                     
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GMTProxy.dll                                                                                       
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GObjs.dll                                                                                           
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GStore.dll                                                                                         
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\GStoreServer.dll                                                                                   
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\CMEII\Gtools.dll                                                                                         
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\GMT\EGGCEngine.dll                                                                                       
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\GMT\egIEEngine.dll                                                                                       
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\GMT\EGIEProcess.dll                                                                                       
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\GMT\EGNSEngine.dll                                                                                       
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\GMT\GatorRes.dll                                                                                         
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\GMT\GatorStubSetup.exe                                                                                   
Adware:Adware/Gator          No disinfected                C:\Program Files\Common Files\GMT\GUninstaller.exe                                                                                     
Adware:Adware/DelFinMedia    No disinfected                C:\Program Files\Common Files\Uninstall Information\RemoveDisplayUtility.exe                                                                                                                                                                                   
Adware:Adware/IPInsight      No disinfected                C:\WINDOWS\inf\farmmext.inf                                                                                                             
Adware:Adware/Transponder    No disinfected                C:\WINDOWS\inf\Pynix.inf                                                                                                               
Adware:Adware/DelFinMedia    No disinfected                C:\WINDOWS\mm15201518.Stub.exe                                                                                                         
Spyware:Spyware/SurfSideKick  No disinfected                C:\WINDOWS\sskb5.exe                                                                                                                   
Adware:Adware/DelFinMedia    No disinfected                C:\WINDOWS\system32\nsvsvc\nsv.ocx                                                                                                     
Adware:Adware/DelFinMedia    No disinfected                C:\WINDOWS\system32\nsvsvc\nsvsvc.exe                                                                                                   
Virus:Bck/Agent.KO            Disinfected                  C:\WINDOWS\system32\picsvr\picsvr.exe


3) I ran SpyBot as per your instructions with the latest updates.
4) I ran AdAware again with the latest updates.

Here is the new hackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:50:40 AM, on 4/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\notes6\ntmulti.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\HiJackThis\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ycqgfyvd] c:\windows\system32\ycqgfyvd.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IMJPMIG9.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMJP9\imjprmzb.exe" /RmZombie
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093485366916
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\Software\..\Telephony: DomainName = Danet
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF7E3AC8-4F42-426E-AF48-DA65092D4142}: NameServer = 24.25.227.64,24.25.227.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\System32\mshtml.dll
O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\system32\msvidctl.dll
O18 - Protocol hijack: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol hijack: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: gopher - {79EAC9E4-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol hijack: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol hijack: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6}
O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\System32\mshtml.dll
O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll
O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\System32\mshtml.dll
O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - C:\WINDOWS\System32\inetcomm.dll
O18 - Protocol hijack: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\System32\itss.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O18 - Protocol: msdaipp - (no CLSID) - (no file)
O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\PROGRA~1\COMMON~1\MICROS~1\WEBCOM~1\11\OWC11.DLL
O18 - Protocol hijack: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B}
O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - C:\WINDOWS\System32\mshtml.dll
O18 - Protocol hijack: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E}
O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\System32\mshtml.dll
O18 - Protocol hijack: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE}
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Alias Documentation Server (aliasdocserver) - Unknown owner - C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe" -s "C:\Program Files\Alias\Maya6.0\docs/Wrapper.conf (file missing)
O23 - Service: Alias Wavefront Help Server (AWHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya5.0\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya5.0\docs/Wrapper.conf (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXlm License Manager - Macrovision Corporation - C:\Program Files\Common Files\AliasWavefront Shared\licensing\etc\lmgrd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes6\ntmulti.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #5
Did SpyBot or Ad-Aware get rid of these?
CMEII
Gator
nCase
IPInsight
SurfSideKick
DelFinMedia

I suggest you do this:

Run HijackThis again and put a check by these.

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file

O4 - HKLM\..\Run: [ycqgfyvd] c:\windows\system32\ycqgfyvd.exe

O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

Close ALL windows and browsers except HijackThis and click "Fix checked"


Use Add/Remove Programs and remove: If listed
CMEII
Gator
nCase
IPInsight
SurfSideKick
DelFinMedia

Restart in Safe Mode:
Restart your computer.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.


Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.



Search for and delete these folders if listed:
CMEII
Gator
nCase
IPInsight
SurfSideKick
DelFinMedia
C:\WINDOWS\system32\nsvsvc


Open C:\Windows\Prefetch\ Delete ALL files in this folder.



Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.


Next navigate to the C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #6
I have followed your instructions. Search and delete did not find any of the folders you listed except:
C:\windows\system32\nsvsvc which I deleted as instructed.

Here is the new hijackThis log file:

Logfile of HijackThis v1.99.1
Scan saved at 3:32:30 PM, on 4/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\notes6\ntmulti.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0

\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IMJPMIG9.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMJP9\imjprmzb.exe" /RmZombie
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5co…b?1093485366916
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -

http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\Software\..\Telephony: DomainName = Danet
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF7E3AC8-4F42-426E-AF48-DA65092D4142}: NameServer =

24.25.227.64,24.25.227.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft

Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Alias Documentation Server (aliasdocserver) - Unknown owner - C:\Program Files\Alias\Maya6.0

\docs\Wrapper.exe" -s "C:\Program Files\Alias\Maya6.0\docs/Wrapper.conf (file missing)
O23 - Service: Alias Wavefront Help Server (AWHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya5.0

\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya5.0\docs/Wrapper.conf (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec

AntiVirus\DefWatch.exe
O23 - Service: FLEXlm License Manager - Macrovision Corporation - C:\Program Files\Common Files\AliasWavefront

Shared\licensing\etc\lmgrd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes6\ntmulti.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1

\SYMANT~1\Rtvscan.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #7
I suggest you do this:

Run Hijack This again and put a check by these.

O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete this folder
C:\WINDOWS\system32\picsvr

Delete these files if listed
C:\WINDOWS\farmmext.exe
C:\WINDOWS\system32\picsvr\picsvr.exe


Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #8
Haven't had a pop-up for a while!!!

Here is the new HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:46:31 AM, on 4/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\notes6\ntmulti.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IMJPMIG9.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMJP9\imjprmzb.exe" /RmZombie
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093485366916
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\Software\..\Telephony: DomainName = KCEH
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF7E3AC8-4F42-426E-AF48-DA65092D4142}: NameServer = 24.25.227.64,24.25.227.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Alias Documentation Server (aliasdocserver) - Unknown owner - C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe" -s "C:\Program Files\Alias\Maya6.0\docs/Wrapper.conf (file missing)
O23 - Service: Alias Wavefront Help Server (AWHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya5.0\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya5.0\docs/Wrapper.conf (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXlm License Manager - Macrovision Corporation - C:\Program Files\Common Files\AliasWavefront Shared\licensing\etc\lmgrd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes6\ntmulti.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #9
Do you know what all these 017's are?

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\Software\..\Telephony: DomainName = KCEH
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF7E3AC8-4F42-426E-AF48-DA65092D4142}: NameServer = 24.25.227.64,24.25.227.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp






Run Hijack This again and put a check by these.

O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"


Open C:\WINDOWS\system32\nsvsvc <–Delete this folder



Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #10
I haven't seen the popup windows for a few days now so I think that problem is gone!

Konami is the company I work for so those must be related to our company.

I did notice that picsvr and farmmext showed up in the O4 list again so I deleted them again. There don't seem to be any directories for these in C:\WINDOWS\system32 so I didn't have to delete them. Of course, it is possible that I just visited a website and got them again, but I haven't noticed any adverse affects.

Here is the latest log.

Logfile of HijackThis v1.99.1
Scan saved at 12:10:50 PM, on 4/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\notes6\ntmulti.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IMJPMIG9.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMJP9\imjprmzb.exe" /RmZombie
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093485366916
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\Software\..\Telephony: DomainName = KCEH
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF7E3AC8-4F42-426E-AF48-DA65092D4142}: NameServer = 24.25.227.64,24.25.227.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Danet
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = kceh,konami,konami.co.jp
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Alias Documentation Server (aliasdocserver) - Unknown owner - C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe" -s "C:\Program Files\Alias\Maya6.0\docs/Wrapper.conf (file missing)
O23 - Service: Alias Wavefront Help Server (AWHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya5.0\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya5.0\docs/Wrapper.conf (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXlm License Manager - Macrovision Corporation - C:\Program Files\Common Files\AliasWavefront Shared\licensing\etc\lmgrd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes6\ntmulti.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #11
Good Job :thumbup:


Log looks good :D :thumbup:

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Click Start> My Computer, select the Tools menu and then Folder Options, after the new window appears select the View tab…]
This time select the: Restore Defaults
Select: Apply, and click OK




If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Post #12
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