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Browser Hijacked And Search Bar Installed

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I am trying to correct a problem on a workstation. The browser was hijacked and a search tool bar installed. We have tried Spybot, Adaware and Pest Patrol but still have problems. The log is below. Any help would be greatly appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 3:06:17 PM, on 3/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireTray.exe
C:\Program Files\AutoCAD LT 2004\aclt.exe
C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe
C:\Program Files\AutoCAD LT 2004\assist.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Autodesk Shared\AcHelp.exe
C:\WINDOWS\winhlp32.exe
C:\Documents and Settings\David Hilliard\Desktop\Hijack This\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.imkpayazfop.com/hWwLx9NnGxPQxFH…P24LzZeoubd.cgi
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.imkpayazfop.com/hWwLx9NnGxPQxFH…P24LzZeoubd.cgi
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ixesggllftspibfzmiaetmwa.us/hWw…gHNq36U7vs.html
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: McAfee Desktop Firewall Tray.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\Autodesk Building Systems 3\AcDcToday.ocx
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/expressview…ViewerSetup.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\Autodesk Building Systems 3\AcPreview.ocx
O23 - Service: McAfee Desktop Firewall Service (FireSvc) - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe
I downloaded the removal tool from LOP site; I scanned with McAfee and it's telling me the file is infected. I just wanted to check with you to be sure it was safe to run the removal tool. Thanks again for your help. dur2348
The infections certainly looks like lop, I'm not 100% sure but there's one way to find out.

Here's the direct download of the uninstaller I wanted you to use.

http://lop.com/toolbar_uninstall.exe

Your McAfee see it's from lop and a .exe file - that's probably why.

Did you check your add/remove programs and see if it's listed there?

The uninstaller is safe, if you would rather not run it we could try manually to uninstall it.

Let me know, MrC
We ran the uninstaller; new log is below. Once again, thanks for the help.

dur2348

Logfile of HijackThis v1.99.1
Scan saved at 1:18:31 PM, on 4/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe
C:\Documents and Settings\David Hilliard\Desktop\Hijack This\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ixesggllftspibfzmiaetmwa.us/hWw…gHNq36U7vs.html
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: McAfee Desktop Firewall Tray.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\Autodesk Building Systems 3\AcDcToday.ocx
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/expressview…ViewerSetup.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\Autodesk Building Systems 3\AcPreview.ocx
O23 - Service: McAfee Desktop Firewall Service (FireSvc) - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe
I take it that the uninstaller worked and you did have a lop infection?

Close ALL programs down, leaving ONLY HijackThis running.
Place a check against the following items:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ixesggllftspibfzmiaetmwa.us/hWw…gHNq36U7vs.html

Fix these two also only if you don't want them:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

Click on Fix Checked and exit HijackThis.

Open up Internet Explorer , Tools, General Tab, reset your home page to what you want, now the Programs Tab, click Reset Web Settings
That will change everything back to the default settings.


Reboot and post a fresh HijackThis log and we'll take another look. MrC
Hello, again. We have rebooted and the fresh log is below. Sorry to be so slow in reply. As always, thanks for the help.

Logfile of HijackThis v1.99.1
Scan saved at 1:46:11 PM, on 4/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe
C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe
C:\Documents and Settings\David Hilliard\Desktop\Hijack This\HijackThis1991.exe
C:\WINDOWS\System32\imapi.exe

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: McAfee Desktop Firewall Tray.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\Autodesk Building Systems 3\AcDcToday.ocx
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/expressview…ViewerSetup.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\Autodesk Building Systems 3\AcPreview.ocx
O23 - Service: McAfee Desktop Firewall Service (FireSvc) - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe
I have the same problem with the lop toolbar popping up every time I open my explorer. I tried the lop.com removal tool and it did work in removing the toolbar (http://lop.com/passthrough/newpass2.htm1) however it keeps popping up every time I restart my computer. I have run the hijackthis program and following is my log. Please help someone. cos it's become very frustrating and annoying.
I've tried just about every suggestion I've come across in getting rid of this toolbar for once and for all, but so far it's all been in vain. Pls help! :rant2: Ahhhhhhh! :rant2:


Logfile of HijackThis v1.99.1
Scan saved at 1:05:04, on 13/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\LTMSG.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\hphmon05.exe
c:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\HP\KBD\KBD.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\WLANSTA.EXE
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSGTAG\MSGTAG.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\INCRED~1\bin\IncMail.exe
C:\Program Files\QuickZip4\QuickZip.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\QZTEMP\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn0\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn0\ycomp5_3_12_0.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKLM\..\Run: [Ace open browse second] C:\Documents and Settings\All Users\Application Data\web plan ace open\windowdebug.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [ante mix road load] C:\Documents and Settings\All Users\Application Data\nurbfragantemix\CreativeInter.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PC Booster] C:\Program Files\inKline Global\PC Booster\pcbooster.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABP4EN\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSGTAG] "C:\Program Files\MSGTAG\MSGTAG.exe" /startup
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Love Mess] C:\DOCUME~1\Owner\APPLIC~1\STUPID~1\Plan Aim.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {164B406B-0FD6-4E7F-BA7E-64D227D4CA37} (dnlplayer Class) - http://www.digitalwebbooks.com/reader/dbplugin.cab
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab30149.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{282EAD1C-9BB0-43C1-9E3C-BA707B1B69AD}: NameServer = 80.58.0.33,80.58.32.97
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
dur2348, Looks OK


I'll leave you with……..

Some preventive maintenance:

——————Must have or do:—————–

Now that you're clean: <—-Important Step!!!!
Delete your system restore files and create a new restore point:
(ME and XP users only)

XP system restore

ME system restore


Visit Windows Update and install all the lastest critical updates.

Install these two free programs, they sit in the backround and protect your system from spy and adware being installed on your system, also from your browser being hijacked. Check for updates weekly.

SpywareBlaster

SpywareGuard


IE-SPYAD
Puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
IE-SPYAD

SpyBot has some protection benefits - use them.

Need a free anti virus?
AVG*free
(check for updates - daily)

How about a firewall? The front door to your computer.
ZoneAlarm*free



———-Free malware removal programs:———-

SpyBot
AD-Aware
CW-Shredder

Free Online Trojan Scan

A SQUARED FREE TROJAN SCANNER

Trojan Hunter
TrojanHunter - free trial

Please consider using FireFox instead of Internet Explorer

Replace Java with SunJava

Pop-up stoppers:
GoogleToolBar
Pop-upStopperFree

Don't open e-mail attachments without first scanning them with an up-to-date
anti virus program, even after doing that I would be very careful. Don't click on any executables in e-mails or any other links that you're not sure of.
Watch your surfing habits, don't click on or download anything you're not sure of. Don't install a program that hasn't been recommended by a reputable organization.

Good luck and thanks for using the forum - MrC
As this problem has been resolved the topic will be closed. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)

The subject of the email must be
"Reopen". Include your post username and details about why you need it reopened, with a valid link to your post.

Thanks, MrC

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