Need Help With Trojans

Hi Daemon. It seems to be running alot better. But I am still having problems reinstalling my Norton anti virus. I followed all the instructions on the Symantec website to completly uninstall, and it still doesn't work. When I try to reinstall it still tells me there is a previous version still there. I used the "Rnav2003.exe" removal utility, that didn't work. Then I followed all the instructions to manually remove all the registry keys and file folders. Do you have any ideas on how I can fix this? Or should I just get another anti virus and forget about trying to reinstall the Norton? Thanks again.

I can't see any evidence of it running in your last log. I did notice you were running AVG as well as Norton - that will slow things down. I actually think AVG would be better than Norton on a Win98 box - uses less resources. Reinstall AVG. Let me know if evrything is OK and I'll close this topic.

Yes Daemon, it seems to be working ok now. I'm keeping my fingers crossed. I reinstalled the AVG. Thank you very much for you help. Hugs & Kisses

You're welcome - glad we could help

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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