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I previously posted a thread with my HJT logfile and was kindly given a response. Here's the link: http://forums.tomcoy...=0
However, my problem is that I cannot follow the instructions provided because I keep getting the following error:
Explore.EXE-Application Error, "The instruction at "0x0254f065" referenced memory at )x00000000". "The memory could not be written" "Click on OK to terminate the program" "Click on cancel to debug the program"
I get this when I try to access My Computer, Control Panel, Windows Explorer, and when I try to download the Anti-Spyware programs.
I've search around on Google for likely causes and solutions. I've tried running a System Restore and I keep getting a message that it can't restore from the date selected. I've also tried running Start/Run/sfc /scannow.
I'm really clueless about this and heavily rely on what I can find on the web and advice on forums. I'd really appreciate some help here.
Thanks for your time!
Deb
