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Internet Access?

1 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Post #1
Is there anything (virus related) that might hose up a systems internet connection - so that you can't even ping the outside world from a command prompt? I have two systems in the office with this symptom. A week ago there was only one, it was loaded with spyware. Then this week another showing symptoms of something trying to hijack the web browser -but it too has lost its internet access so the browser (internet exploerer) fails to display. Its driving me nuts trying to track this one down. Also, in IE, nothing happens when I click Tools | Internet Options on the second pc. The first, strange, when I r-click NW Neighborhood, the system prompts me for a Office 2000 CD ??? Any ideas? I've just never seen an internet connection get hosed like this - could it be remenents of a virus? Virus detection software isn't finding anything. Thanks, -Mike
Post #2
Wapiti,
Try this, run HJT on each of the PC's and copy the logs to CD or disk and post them here, You should be able to fit the Program and several logs on a 3 1/2 disk.
This is a link to download 'Hijack This.
http://www.tomcoyote.org/hjt/
Download then unzip the file to a folder of it's own, then double click on the "HijackThis" icon.
When finished loading click on the "Scan button".
Next click on the "Save Log" button.
Save the log somewhere you will remember and open the log file with notepad.
Then copy the contents and paste them in a reply to be checked.
Please do not fix anything yet as most of what it shows is either necessary or harmless.
Please post your log in the HijackThis forum with this link that will point to your post here.

Someone here on the board will check it for you.
Good luck. :)
Trpm