This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Hijackthis Log

1 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

My original problems were as follows:

Recently I have experienced problems with internet access becoming very erratic. Sometimes access times are fine but, more and more, web pages take ages to load up. I have been trying a variety of spyware tools and have been running Norton Antivirus scans, Stinger, Webroot Spy Sweeper, Ad-Aware SE Personal and Windows Registry Repair Pro. Usually the spyware programs etc pick up and "fix" items they detect but then the slowness starts again. Also, I have been getting some web popups which show "About:Blank" but nothing else. I also keep getting advised that there are Windows updates available but when I go to the site and identify them for download, nothing happens. Finally, I have lost the ability to print any web pages as it always fails with a script error. I am running Windows 98 and IE Version 6.0.2800.1106IS.

Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 13:43:20, on 20/02/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\BLSTAPP.EXE
C:\PROGRAM FILES\CREATIVE\LAUNCHER\CTLAUNCHER.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMGR.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMON.EXE
C:\PROGRAM FILES\WINPORTRAIT\WPCTRL.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\WINPORTRAIT\FLOATER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\USB FLASHDISK\UFD UTILITY 2003\UFDLMON.EXE
C:\PROGRAM FILES\USB FLASHDISK\UFD UTILITY 2003\UFDTOOL.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\MSOFFICE.EXE
C:\DAVID\BLUETOOTH\BTTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\DESKTOP\VIRUS STUFF\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://blueyonder.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\OOBE\BLANK.HTM
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=webcache.blueyonder.co.uk:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN1\YCOMP5_5_7_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN1\YCOMP5_5_7_0.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [BlstApp] C:\WINDOWS\SYSTEM\BLSTAPP.EXE
O4 - HKLM\..\Run: [Creative Launcher] C:\Program Files\Creative\Launcher\CTLauncher.exe
O4 - HKLM\..\Run: [IrMon] IrMon.exe
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [PivotSoftware] C:\Program Files\WinPortrait\wpctrl.exe
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [UFD Monitor9382] C:\Program Files\USB FlashDisk\UFD Utility 2003\ufdlmon.exe
O4 - HKLM\..\Run: [UFD Utility9382] C:\Program Files\USB FlashDisk\UFD Utility 2003\UFDTool.exe
O4 - HKLM\..\Run: [SBAutoUpdate] "C:\PROGRAM FILES\SPYWAREBLASTER\SBAUTOUPDATE.exe"
O4 - HKLM\..\RunServices: [BCDetect] C:\WINDOWS\SYSTEM\BCDetect.exe defer
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServices: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - HKCU\..\RunServices: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - Startup: Microsoft Office Shortcut Bar.Lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Startup: BTTray.lnk = C:\David\bluetooth\BTTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Send To &Bluetooth - C:\David\bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\DAVID\AIM.EXE
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\David\bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\David\bluetooth\btsendto_ie.htm
O12 - Plugin for .bmp: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: http://*.roylinedirect.co.uk
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {F49159DA-E0C6-11D1-8E28-08005AAA630C} (IFS_Service Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Serv.cab
O16 - DPF: {6CAE02B8-EB30-11D1-8CE5-0004ACF74B57} (IFS_List Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_List.cab
O16 - DPF: {1E89A357-CF86-11D1-8CAE-00805F93E2D7} (IFS_Wizard1 Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Wz01.cab
O16 - DPF: {5DD1BBF5-E4B2-11D1-9211-0004ACF75CFC} (IFS_Wizard2 Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Wz02.cab
O16 - DPF: {74545298-2152-11D2-8D16-0004ACF74B57} (IFS_Wizard3 Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Wz03.cab
O16 - DPF: {F3DAE1EA-01DA-11D2-8E33-08005AAA630C} (IFS_Wizard4 Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Wz04.cab
O16 - DPF: {5915C16A-F555-11D1-8E31-08005AAA630C} (IFS_Wizard5 Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Wz05.cab
O16 - DPF: {29166FB6-2AD6-11D2-8DB7-0001FAF8D270} (IFS_Wizard6 Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Wz06.cab
O16 - DPF: {C6C07D4E-3911-11D2-8708-0001FAF8D5C4} (IFS_Wizard7 Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Wz07.cab
O16 - DPF: {B37DB118-5623-11D3-8769-0010E36241AE} (IFS_Wizard9 Control) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Wz09.cab
O16 - DPF: {1096842F-FEE8-11D2-965E-0010E3622565} (IFS_Lib00) - http://roylinedirect.rbs.co.uk/dbpc2/contr…1.0/IFS_RYD.cab
O16 - DPF: {8F78C964-B20B-11D2-8D4A-0004ACF74B57} (IFS_Lib01) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb01.cab
O16 - DPF: {C6726AD0-E1E0-11D2-929E-0004ACF75CFC} (IFS_Lib03) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb03.cab
O16 - DPF: {C0E10B5C-DA42-11D3-9FED-0004ACF74B57} (IFS_Lib02) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb02.cab
O16 - DPF: {219CF65A-B13C-11D2-8D4A-0004ACF74B57} (IFS_Lib04) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb04.cab
O16 - DPF: {6A863F66-CA4A-11D2-9FF9-0004ACF74B57} (IFS_Lib05) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb05.cab
O16 - DPF: {F0FB4064-2940-11D3-92B1-0004ACF75CFC} (IFS_Lib06) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb06.cab
O16 - DPF: {4DE7E614-E69B-11D2-947C-0001FAF8503C} (IFS_Lib07) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb07.cab
O16 - DPF: {5B2FD039-D08C-11D2-9FFD-0004ACF74B57} (IFS_Lib08) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb08.cab
O16 - DPF: {498439C0-0921-11D3-9484-0001FAF8503C} (IFS_Lib10) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb10.cab
O16 - DPF: {C1BA9623-F27F-11D2-947D-0001FAF8503C} (IFS_Lib11) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb11.cab
O16 - DPF: {9E2D89BB-D888-11D2-A002-0004ACF74B57} (IFS_Lib12) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb12.cab
O16 - DPF: {9D24756B-CBFC-11D2-9FFB-0004ACF74B57} (IFS_Lib13) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb13.cab
O16 - DPF: {D71A2028-D578-11D2-9FFF-0004ACF74B57} (IFS_Lib14) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb14.cab
O16 - DPF: {BBAE9E7E-3F7D-11D3-94B7-0001FAF8503C} (IFS_Lib16) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb16.cab
O16 - DPF: {DF3AA904-233E-11D3-9495-0001FAF8503C} (IFS_Lib17) - http://roylinedirect.rbs.co.uk/dbpc2/contr….0/IFS_Lb17.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuker.com/products/errn200…erInstaller.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409

Please can someone help me?
Hello Tommyd, welcome to the forum. Sorry about the delay in responding :( If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI