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Spyware / Malware / Virus Removal

Help Needed Please

21 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi webmax,

LOP UNINSTALLER: USE ON EVERY ACCOUNT ON SYSTEM.

http://lop.com/new_uninstall.exe
Take note that the link above takes you to the lop website for the download. After download, close all other programs and run it. Then Reboot.

Here is a free trial version of Trojan Hunter. Download and run it. Let it fix anything it finds.

Trial Version of Trojan Hunter.
http://www.misec.net/trojanhunter/

Lets run this series of tests once more and see if that does not clean up your system, after ridding it of the LOP infestation.

Please use the following links to run the three online Virus Scanners and let them fix whatever they find.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location, so you can delete it yourself.

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

And here are links to two online Trojan Scanners. Lets run both of these too.

http://scan.sygatetech.com/pretrojanscan.html

And here:
http://www.windowsecurity.com/trojanscan/


Then Please run Ad-Aware SE once more, configured for a full scan.
Link below if needed.

Install and how to use Ad-aware SE
http://www.bleepingcomputer.com/forums/ind…showtutorial=48

Reboot after using Ad-Aware SE.


Close all programs and windows and run Hijack This.
Place a check against the following items, if they are present:

O4 - HKLM\..\Run: [Proc Mags Info Bat] C:\Documents and Settings\All Users\Application Data\bibsectprocmags\Build Poll.exe
O4 - HKCU\..\Run: [helpmode] C:\DOCUME~1\Dave\APPLIC~1\DVDSET~1\Sectfree.exe



Click on Fix Checked and exit HijackThis.

Please REBOOT into safe mode by tapping on F8 frequently, during Bootup.

Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".


Open Windows Explorer locate and delete the following Folder(s)/File(s) in Bold while still in SAFE MODE, if found.

C:\DOCUME~1\Dave\APPLIC~1\DVDSET~1\Sectfree.exe

C:\Documents and Settings\All Users\Application Data\bibsectprocmags

Return to Normal Mode, re-set "Show Hidden Files and Folders" to "Hide".

Then,

Lets run the Micro World scanner again. Make sure before you scan that you choose all directories. In the scanner you will see 2 boxes. The lower box will list all the bad files, if any, on your system. Please copy and paste the information from the lower box in your response. Also, please include a fresh Hijack This log.
Piatan, I'd like to thank you for your efforts, but the final straw was tying to download the LOPUNINSTALLER which proceeded to fire off AVG anti-virus warnings about trojans. My friend needs his pc back, I havn't got the time, or the enthusiasum anymore, so i will be wiping the machine tomorrow and re-installing it. I'd like to thank you again, Webmax
Hi webmax. Well, nobody can say you didn't try. Do give that LOP Uninstaller a shot though. I've never known it to fail to completely get rid of that infestation. I'ts just that you have to get it from the LOP site and some don't like going there for any reason. Good luck.
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