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Malaware Problems...help!

5 min read

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Post #1
HI there,

I beg for your help..

Got problems with malaware (DLdr.lst.15360.A, among others).

Here is my log:

Logfile of HijackThis v1.99.0
Scan saved at 13.18.21, on 12/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Apoint\Apoint.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ICO.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Apoint\Apntex.exe
C:\Programmi\Sony\HotKey Utility\HKserv.exe
C:\Programmi\sony\vaio update 2\VAIOUpdt.exe
C:\Programmi\Sony\VAIO Power Management\SPMgr.exe
D:\Programmi\AVPersonal\AVGUARD.EXE
D:\Programmi\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\Programmi\Logitech\MouseWare\system\em_exec.exe
C:\Programmi\Sony\HotKey Utility\HKWnd.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\File comuni\ACD Systems\EN\DevDetect.exe
D:\Programmi\AVPersonal\AVGNT.EXE
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\mm\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.popupsearches.com/sidesearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.sony-europe.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O4 - HKLM\..\Run: [Apoint] C:\Programmi\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programmi\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Programmi\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Programmi\sony\vaio update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Programmi\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Programmi\drag'n drop cd+dvd\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Device Detector] "C:\Programmi\File comuni\ACD Systems\EN\DevDetect.exe" -autorun
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [AVGCtrl] D:\Programmi\AVPersonal\AVGNT.EXE /min
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\programmi\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Collegamenti a ritroso - res://c:\programmi\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Pagine simili - res://c:\programmi\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://c:\programmi\google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - D:\Programmi\AVPersonal\AVGUARD.EXE
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - D:\Programmi\AVPersonal\AVWUPSRV.EXE
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Macromedia Licensing Service - Unknown - C:\Programmi\File comuni\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Unknown - C:\Programmi\File comuni\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Programmi\sony\vaio media music server\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\vaio media platform\sv_httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\vaio media platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Programmi\sony\photo server\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Programmi\File comuni\sony shared\vaio media platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Programmi\File comuni\sony shared\vaio media platform\UPnPFramework.exe

Any help is warmly welcomed.

Regards,
Wollaz
Post #2
Hello wollaz , welcome to the TC.

This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run online scans (all), allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #3
HI LDTate,

thank you very much for helping me out.

I followed the steps, and everything seems to be working ok.

Here below you find my updated log:

Logfile of HijackThis v1.99.0
Scan saved at 14.30.24, on 14/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\Apoint\Apoint.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ICO.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Programmi\Apoint\Apntex.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Sony\HotKey Utility\HKserv.exe
C:\Programmi\sony\vaio update 2\VAIOUpdt.exe
C:\Programmi\Sony\VAIO Power Management\SPMgr.exe
C:\Programmi\drag'n drop cd+dvd\BinFiles\DragDrop.exe
C:\Programmi\Logitech\MouseWare\system\em_exec.exe
C:\Programmi\Sony\HotKey Utility\HKWnd.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\File comuni\ACD Systems\EN\DevDetect.exe
D:\Programmi\AVPersonal\AVGNT.EXE
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
D:\Programmi\AVPersonal\AVGUARD.EXE
D:\Programmi\AVPersonal\AVWUPSRV.EXE
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Outlook Express\msimn.exe
C:\Documents and Settings\mm\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.popupsearches.com/sidesearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.sony-europe.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Apoint] C:\Programmi\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programmi\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Programmi\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Programmi\sony\vaio update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Programmi\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Programmi\drag'n drop cd+dvd\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Device Detector] "C:\Programmi\File comuni\ACD Systems\EN\DevDetect.exe" -autorun
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [AVGCtrl] D:\Programmi\AVPersonal\AVGNT.EXE /min
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\programmi\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Collegamenti a ritroso - res://c:\programmi\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Pagine simili - res://c:\programmi\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://c:\programmi\google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - D:\Programmi\AVPersonal\AVGUARD.EXE
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - D:\Programmi\AVPersonal\AVWUPSRV.EXE
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Macromedia Licensing Service - Unknown - C:\Programmi\File comuni\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Unknown - C:\Programmi\File comuni\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Programmi\sony\vaio media music server\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\vaio media platform\sv_httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\vaio media platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Programmi\sony\photo server\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Programmi\File comuni\sony shared\vaio media platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Programmi\File comuni\sony shared\vaio media platform\UPnPFramework.exe


I will inform you if any other anomalies arise.

Many thanks again,

WOllaz
Post #4
I suggest you do this:

Run Hijack This again and put a check by these.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.popupsearches.com/sidesearch.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.popupsearches.com/sidesearch.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.popupsearches.com/sidesearch.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.sony-europe.com/

O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll

O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE

Close ALL windows and browsers except HijackThis and click "Fix checked"

Use Add/Remove Programs and remove:
DeskAd Service


Restart in Safe Mode:
Restart your computer.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.


Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.




Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.


Next navigate to the C:\Documents and Settings\(EVERY USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Post #5
Dear LDTate,

I followed the steps.


here is my new log:

Logfile of HijackThis v1.99.0
Scan saved at 11.54.52, on 15/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\Apoint\Apoint.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ICO.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Apoint\Apntex.exe
C:\Programmi\Sony\HotKey Utility\HKserv.exe
C:\Programmi\sony\vaio update 2\VAIOUpdt.exe
C:\Programmi\Sony\VAIO Power Management\SPMgr.exe
C:\Programmi\drag'n drop cd+dvd\BinFiles\DragDrop.exe
C:\Programmi\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\ACD Systems\EN\DevDetect.exe
D:\Programmi\AVPersonal\AVGNT.EXE
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Sony\HotKey Utility\HKWnd.exe
C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\Programmi\AVPersonal\AVGUARD.EXE
D:\Programmi\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\mm\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Apoint] C:\Programmi\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programmi\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Programmi\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Programmi\sony\vaio update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Programmi\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Programmi\drag'n drop cd+dvd\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Device Detector] "C:\Programmi\File comuni\ACD Systems\EN\DevDetect.exe" -autorun
O4 - HKLM\..\Run: [AVGCtrl] D:\Programmi\AVPersonal\AVGNT.EXE /min
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\programmi\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Collegamenti a ritroso - res://c:\programmi\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Pagine simili - res://c:\programmi\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://c:\programmi\google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - D:\Programmi\AVPersonal\AVGUARD.EXE
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - D:\Programmi\AVPersonal\AVWUPSRV.EXE
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Macromedia Licensing Service - Unknown - C:\Programmi\File comuni\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Unknown - C:\Programmi\File comuni\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Programmi\sony\vaio media music server\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\vaio media platform\sv_httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\vaio media platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Programmi\sony\photo server\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Programmi\File comuni\sony shared\vaio media platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Programmi\File comuni\sony shared\vaio media platform\UPnPFramework.exe

I noticed that there is still a R1 … sony vaio entry: don't know if it's useful or not, but please note that I got a sony vaio laptop.

regards,

Wollaz
Post #6

I noticed that there is still a R1 … sony vaio entry: don't know if it's useful or not, but please note that I got a sony vaio laptop.

That is just a link to their web site, it's OK.


Good Job :thumbup:


Log looks good :D :thumbup: How is it running any issues?

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Click Start> My Computer, select the Tools menu and then Folder Options, after the new window appears select the View tab…]
This time select the: Restore Defaults
Select: Apply, and click OK




If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Post #7
Dear LDTate, thanks for your valuable consultancy. I have one last doubt: I have heard somewhere that antivirus programs may in some cases bother each other. Is that right? Presently, I have a norton antivirus expired version installed(last vir.def. was last december) and an antivirus called 'antivir'. Now, my further questions are: Is there an antivirus you suggest to install and keep as foremost? Is there a firewall you suggest too? Or… I can just go on with my current antivirus antivir and the various spyware detectors? Regards, WOllaz
Post #8
Those in my last post will do just fine for you. It's not a good idea to run 2 at the same time. They can cause conflicts and crashes :thumbdown: Great job :thumbup: You're more then welcome. Glad we were able to help :wavey:
Post #9
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