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Spyware / Malware / Virus Removal

Have Tried Everything

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I am frustrated. I have tried everything and yet still have problems. The ads are popping up out of control. The search in my address bar now does not work. Cool www is a problem but V2 has been as well.
Help!

Logfile of HijackThis v1.99.0
Scan saved at 10:44:42 PM, on 12/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\NavNT\DefWatch.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SED\SED.exe
C:\WINDOWS\System32\iourrg.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\AWS\WEATHE~1\WEATHER.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Shelly.HENSELPARK2\Local Settings\Temp\Temporary Directory 1 for hijackthis[2].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [CM-SmWizard] C:\WINDOWS\System\SmWizard.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\WEATHER.EXE 1
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {CA797B15-445F-4AA9-9828-8A88502F560F} (Uninstall Control) - http://www.worldwinner.com/games/shared/uninstall.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://photo.walmart.com/photo/uploads/WebUploadClient.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = henselpark2.local
O17 - HKLM\Software\..\Telephony: DomainName = henselpark2.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = henselpark2.local
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Uninstall Spykiller via add /remove programs.

You may also want to uninstall weatherbug, it is known adware.

Download Lspfix. Disconnect from the internet, and close all browser windows.
Unzip and run it. Click the "I know what I'm doing" button. Check all instances of aklsp.dll and calsp.dll (and nothing else), move them to the "Remove" pane and click Finish.

Move Hijackthis out of the temp directory (extract from zip)into a permanent folder. Example:
c:\program files\hijackthis\hijackthis.exe

This will allow backups to be made and saved By hijackthis in case something goes wrong.

Place a check next to the following entries, then close all open windows except hijackthis and click fix.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"

Then reboot into safe mode and delete this folder.
C:\Program Files\SED

You may have to enable hidden files to find all the files.

Then reboot into normal mode.

Download the killbox from this link:
http://www.downloads.subratam.org/KillBox.exe

create a new folder and save the download to it. (if you keep everything I have you download in this folder, it will make things easier)

Then download this program.

http://downloads.subratam.org/DllCompare.exe

Open the program and click the "Run Locate.com" button.
Then click the "Compare" button (this will take a few minutes)
When it finishes click the "Make Log…." button.

Post the dll compare log to this thread.

Do not reboot your computer till I tell you to. Otherwise the files will change name and we will need to start over.
* DLLCompare Log version(1.0.0.127)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

C:\WINDOWS\SYSTEM32\dnlay.dll Wed Dec 29 2004 11:31:40a ..S.R 223,262 218.03 K
C:\WINDOWS\SYSTEM32\g0402a~1.dll Thu Dec 23 2004 5:48:30p ..S.R 224,928 219.66 K
C:\WINDOWS\SYSTEM32\p4r40e~1.dll Wed Dec 29 2004 11:18:42a ..S.R 223,262 218.03 K
C:\WINDOWS\SYSTEM32\ennql1~1.dll Thu Dec 23 2004 11:38:00a ..S.R 224,783 219.51 K
C:\WINDOWS\SYSTEM32\k080la~1.dll Wed Dec 29 2004 11:30:30a ..S.R 222,888 217.66 K
________________________________________________

1,341 items found: 1,341 files (5 H/S), 0 directories.
Total of file sizes: 267,861,569 bytes 255.45 M

Administrator Account = True

——————–End log———————
Logfile of HijackThis v1.99.0
Scan saved at 11:39:45 AM, on 12/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\NavNT\DefWatch.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\iourrg.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\Shelly.HENSELPARK2\Desktop\computer fix\DllCompare.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Shelly.HENSELPARK2\Local Settings\Temp\Temporary Directory 1 for hijackthis[2].zip\HijackThis.exe

O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [CM-SmWizard] C:\WINDOWS\System\SmWizard.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {CA797B15-445F-4AA9-9828-8A88502F560F} (Uninstall Control) - http://www.worldwinner.com/games/shared/uninstall.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://photo.walmart.com/photo/uploads/WebUploadClient.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = henselpark2.local
O17 - HKLM\Software\..\Telephony: DomainName = henselpark2.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = henselpark2.local
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Disconect from the internet while you are following these instructions. If need be print them out for easy reference or you can save them as a text file.

Open killbox.
We are going to use it to delete the files that are causing the infection. It is very important that you do NOT reboot until you have added all the files to be deleted.

You will be adding the files one at a time so you will need to follow these steps for each file. (I will have a file list for you further down this post)

In killbox add a check next to Replace on Reboot

Then copy and paste each full path into the Killbox topmost box.

With the full path to the file name in the topmost textbox, click the option Use Dummy which will create a numbered dummy file instantly for you.

Click the Red X …and for the confirmation message that will appear, you will need to click Yes
A second message will ask to Reboot now? you will need to click No (since you are not finished adding all related files in yet)

Now for the file list. Remember you need to enter the entire path.

C:\WINDOWS\SYSTEM32\dnlay.dll
C:\WINDOWS\SYSTEM32\g0402a~1.dll
C:\WINDOWS\SYSTEM32\p4r40e~1.dll
C:\WINDOWS\SYSTEM32\ennql1~1.dll
C:\WINDOWS\SYSTEM32\k080la~1.dll
C:\WINDOWS\SYSTEM32\guard.tmp

When you have added the last file, close all windows and reboot your computer.

After you reboot download the file "Find It.zip" to your desktop from here - http://computercops.biz/zx/Zupe/Find%20It%20NT-2K-XP.zip
Unzip the contents to a folder, then open the folder and double-click on Find.bat. It will run for a minute, then produce a log. Copy and paste the log here.

Once again do not reboot until I get back to you.
Warning! This utility will find legitimate files in addition to malware. Do not remove anything unless you are sure you know what you're doing. Find.bat is running from: C:\Documents and Settings\[removed]\Desktop\computer fix\Find It NT-2K-XP\Find It NT-2K-XP ——- System Files in System32 Directory ——- Volume in drive C has no label. Volume Serial Number is 2890-7A86 Directory of C:\WINDOWS\System32 09/14/2002 09:21 AM Microsoft 09/04/2002 02:44 PM dllcache 0 File(s) 0 bytes 2 Dir(s) 4,297,089,024 bytes free ——- Hidden Files in System32 Directory ——- Volume in drive C has no label. Volume Serial Number is 2890-7A86 Directory of C:\WINDOWS\System32 02/11/2004 10:06 PM GroupPolicy 04/13/2003 08:10 PM 94 zbq_Q1swg.ini 09/04/2002 03:15 PM 488 logonui.exe.manifest 09/04/2002 03:15 PM 488 WindowsLogon.manifest 09/04/2002 03:15 PM 749 cdplayer.exe.manifest 09/04/2002 03:15 PM 749 ncpa.cpl.manifest 09/04/2002 03:15 PM 749 sapi.cpl.manifest 09/04/2002 03:15 PM 749 wuaucpl.cpl.manifest 09/04/2002 03:15 PM 749 nwc.cpl.manifest 09/04/2002 02:44 PM dllcache 8 File(s) 4,815 bytes 2 Dir(s) 4,297,080,832 bytes free ———- Files Named "Guard" ————- Volume in drive C has no label. Volume Serial Number is 2890-7A86 Directory of C:\WINDOWS\System32 12/29/2004 01:39 PM 223,262 guard.tmp 1 File(s) 223,262 bytes 0 Dir(s) 4,297,072,640 bytes free ——— Temp Files in System32 Directory ——– Volume in drive C has no label. Volume Serial Number is 2890-7A86 Directory of C:\WINDOWS\System32 12/29/2004 01:39 PM 223,262 guard.tmp 08/23/2001 03:00 PM 2,577 CONFIG.TMP 2 File(s) 225,839 bytes 0 Dir(s) 4,297,064,448 bytes free —————- User Agent ———— REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform] "{F57E9114-729F-4F59-9472-D1A2D61C8248}"="" ———— Keys Under Notify ———— REGEDIT4 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\App Management] "Asynchronous"=dword:00000000 "DllName"="C:\\WINDOWS\\system32\\k080lalm1dqa.dll" "Impersonate"=dword:00000000 "Logon"="WinLogon" "Logoff"="WinLogoff" "Shutdown"="WinShutdown" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain] "Asynchronous"=dword:00000000 "Impersonate"=dword:00000000 "DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00 "Logoff"="ChainWlxLogoffEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet] "Asynchronous"=dword:00000000 "Impersonate"=dword:00000000 "DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00 "Logoff"="CryptnetWlxLogoffEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll] "DLLName"="cscdll.dll" "Logon"="WinlogonLogonEvent" "Logoff"="WinlogonLogoffEvent" "ScreenSaver"="WinlogonScreenSaverEvent" "Startup"="WinlogonStartupEvent" "Shutdown"="WinlogonShutdownEvent" "StartShell"="WinlogonStartShellEvent" "Impersonate"=dword:00000000 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon] "DllName"="C:\\WINDOWS\\System32\\NavLogon.dll" "Logoff"="NavLogoffEvent" "StartShell"="NavStartShellEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp] "DLLName"="wlnotify.dll" "Logon"="SCardStartCertProp" "Logoff"="SCardStopCertProp" "Lock"="SCardSuspendCertProp" "Unlock"="SCardResumeCertProp" "Enabled"=dword:00000001 "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule] "Asynchronous"=dword:00000000 "DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00 "Impersonate"=dword:00000000 "StartShell"="SchedStartShell" "Logoff"="SchedEventLogOff" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy] "Logoff"="WLEventLogoff" "Impersonate"=dword:00000000 "Asynchronous"=dword:00000001 "DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn] "DLLName"="WlNotify.dll" "Lock"="SensLockEvent" "Logon"="SensLogonEvent" "Logoff"="SensLogoffEvent" "Safe"=dword:00000001 "MaxWait"=dword:00000258 "StartScreenSaver"="SensStartScreenSaverEvent" "StopScreenSaver"="SensStopScreenSaverEvent" "Startup"="SensStartupEvent" "Shutdown"="SensShutdownEvent" "StartShell"="SensStartShellEvent" "PostShell"="SensPostShellEvent" "Disconnect"="SensDisconnectEvent" "Reconnect"="SensReconnectEvent" "Unlock"="SensUnlockEvent" "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv] "Asynchronous"=dword:00000000 "DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00 "Impersonate"=dword:00000000 "Logoff"="TSEventLogoff" "Logon"="TSEventLogon" "PostShell"="TSEventPostShell" "Shutdown"="TSEventShutdown" "StartShell"="TSEventStartShell" "Startup"="TSEventStartup" "MaxWait"=dword:00000258 "Reconnect"="TSEventReconnect" "Disconnect"="TSEventDisconnect" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon] "DLLName"="wlnotify.dll" "Logon"="RegisterTicketExpiredNotificationEvent" "Logoff"="UnregisterTicketExpiredNotificationEvent" "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 —————— Locate.com Results —————— No matches found. ———— Strings.exe Qoologic Results ———— C:\WINDOWS\system32\zmuwwa.exe: updates.qoologic.com C:\WINDOWS\system32\yzuooq.dll: updates.qoologic.com C:\WINDOWS\system32\pav.sig: Qoologic C:\WINDOWS\system32\pav.sig: Qoologic C:\WINDOWS\system32\oupbbn.dll: updates.qoologic.com ————– Strings.exe Aspack Results ————- C:\WINDOWS\system32\iourrg.exe: .aspack C:\WINDOWS\system32\ayubbk.dat: .aspack C:\WINDOWS\system32\pav.sig: AsPack C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\upgtti.exe: .aspack —————– HKLM Run Key —————— REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup" "nwiz"="nwiz.exe /install" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" @="" "vptray"="C:\\PROGRA~1\\NavNT\\vptray.exe" "Cmaudio"="RunDll32 cmicnfg.cpl,CMICtrlWnd" "HTpatch"="C:\\WINDOWS\\htpatch.exe" "SiSUSBRG"="C:\\WINDOWS\\SiSUSBrg.exe" "CM-SmWizard"="C:\\WINDOWS\\System\\SmWizard.exe" "Synchronization Manager"=hex(2):25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,73,79,\ 73,74,65,6d,33,32,5c,6d,6f,62,73,79,6e,63,2e,65,78,65,20,2f,6c,6f,67,6f,6e,\ 00 "TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot" "Narrator"="C:\\WINDOWS\\System32\\iourrg.exe" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS] "Installed"="1" 
Next Download VX2 finder (we will use this shortly)
http://downloads.subratam.org/VX2Finder(126).exe

Open the killbox again. Set up the following files for deletion the same way that you did last time.

C:\WINDOWS\system32\iourrg.exe
C:\WINDOWS\system32\ayubbk.dat
C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\upgtti.exe
C:\WINDOWS\system32\zmuwwa.exe
C:\WINDOWS\system32\yzuooq.dll
C:\WINDOWS\system32\oupbbn.dll
C:\WINDOWS\SYSTEM32\guard.tmp
C:\RECYCLER\Desktop.ini


Close the killbox and open VX2 finder.
Click "Click To find Find VX2.Abetterinternet" button.

Then click the following buttons.
'User Agent'.
'Restore Policy'
You will need to answer yes at the confimation boxes.
Close VX2 finder.

Next copy the following bold text into notepad. Save the file as fix.reg. Make sure the "Save as type:" is "All Files (*.*)",save it to your desktop.

REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\App Management]

Next double click on fix.reg. Answer yes when asked if you want to merge.

Move Hijackthis out of the temp directory (extract from zip)into a permanent folder. Example:
c:\program files\hijackthis\hijackthis.exe

This will allow backups to be made and saved By hijackthis in case something goes wrong.

Place a check next to the following entries, then close all open windows except hijackthis and click fix.

O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 ieautosearch

Finally reboot and run another hijackthis scan and post your new log and a Find It log here.
I am now getting an error message when the system reboots.
C:\WINDOWS\System32\iourrg.exe
The NTVDM CPU has encountered illegal instructions




Logfile of HijackThis v1.99.0
Scan saved at 7:19:24 PM, on 12/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\NavNT\DefWatch.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\cmd.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\strings.exe
C:\WINDOWS\system32\find.exe
C:\Program Files\hijackthis\hijackthis.exe\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [CM-SmWizard] C:\WINDOWS\System\SmWizard.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\System32\iourrg.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: upgtti.exe
O4 - Global Startup: strings.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {CA797B15-445F-4AA9-9828-8A88502F560F} (Uninstall Control) - http://www.worldwinner.com/games/shared/uninstall.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://photo.walmart.com/photo/uploads/WebUploadClient.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = henselpark2.local
O17 - HKLM\Software\..\Telephony: DomainName = henselpark2.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = henselpark2.local
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

Find.bat is running from: C:\Documents and Settings\[removed]\Desktop\computer fix\Find It NT-2K-XP\Find It NT-2K-XP

——- System Files in System32 Directory ——-
Volume in drive C has no label.
Volume Serial Number is 2890-7A86

Directory of C:\WINDOWS\System32

09/14/2002 09:21 AM Microsoft
09/04/2002 02:44 PM dllcache
0 File(s) 0 bytes
2 Dir(s) 4,288,077,824 bytes free

——- Hidden Files in System32 Directory ——-

Volume in drive C has no label.
Volume Serial Number is 2890-7A86

Directory of C:\WINDOWS\System32

02/11/2004 10:06 PM GroupPolicy
04/13/2003 08:10 PM 94 zbq_Q1swg.ini
09/04/2002 03:15 PM 488 logonui.exe.manifest
09/04/2002 03:15 PM 488 WindowsLogon.manifest
09/04/2002 03:15 PM 749 cdplayer.exe.manifest
09/04/2002 03:15 PM 749 ncpa.cpl.manifest
09/04/2002 03:15 PM 749 sapi.cpl.manifest
09/04/2002 03:15 PM 749 wuaucpl.cpl.manifest
09/04/2002 03:15 PM 749 nwc.cpl.manifest
09/04/2002 02:44 PM dllcache
8 File(s) 4,815 bytes
2 Dir(s) 4,288,069,632 bytes free

———- Files Named "Guard" ————-

Volume in drive C has no label.
Volume Serial Number is 2890-7A86

Directory of C:\WINDOWS\System32

12/29/2004 06:53 PM 56 guard.tmp
1 File(s) 56 bytes
0 Dir(s) 4,288,061,440 bytes free

——— Temp Files in System32 Directory ——–

Volume in drive C has no label.
Volume Serial Number is 2890-7A86

Directory of C:\WINDOWS\System32

12/29/2004 06:53 PM 56 guard.tmp
08/23/2001 03:00 PM 2,577 CONFIG.TMP
2 File(s) 2,633 bytes
0 Dir(s) 4,288,053,248 bytes free

—————- User Agent ————

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]


———— Keys Under Notify ————

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\App Management]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\k080lalm1dqa.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon]
"DllName"="C:\\WINDOWS\\System32\\NavLogon.dll"
"Logoff"="NavLogoffEvent"
"StartShell"="NavStartShellEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001


—————— Locate.com Results ——————

No matches found.

———— Strings.exe Qoologic Results ————

C:\WINDOWS\system32\pav.sig: Qoologic
C:\WINDOWS\system32\pav.sig: Qoologic

————– Strings.exe Aspack Results ————-

C:\WINDOWS\system32\pav.sig: AsPack

—————– HKLM Run Key ——————

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
@=""
"vptray"="C:\\PROGRA~1\\NavNT\\vptray.exe"
"Cmaudio"="RunDll32 cmicnfg.cpl,CMICtrlWnd"
"HTpatch"="C:\\WINDOWS\\htpatch.exe"
"SiSUSBRG"="C:\\WINDOWS\\SiSUSBrg.exe"
"CM-SmWizard"="C:\\WINDOWS\\System\\SmWizard.exe"
"Synchronization Manager"=hex(2):25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,73,79,\
73,74,65,6d,33,32,5c,6d,6f,62,73,79,6e,63,2e,65,78,65,20,2f,6c,6f,67,6f,6e,\
00
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"Narrator"="C:\\WINDOWS\\System32\\iourrg.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"



Copy the following bold text into notepad. Save the file as fix.reg. Make sure the "Save as type:" is "All Files (*.*)",save it to your desktop.

REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\App Management]

Next double click on fix.reg. Answer yes when asked if you want to merge.

Run another hijackthis scan. Place a check next to the following entries, then close all other windows and click the fix button.

O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\System32\iourrg.exe
O4 - Global Startup: upgtti.exe

Then reboot into safe mode and delete these files.
C:\WINDOWS\System32\iourrg.exe
C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\upgtti.exe

You may have to enable hidden files to find all the files.

Then reboot and run another hijackthis scan and post your new log here.
No problems rebooting this time. I could not find the upgtti file even after showing all hidden files. But since I was going to delete it maybe that is not a bad thing. I really appreciate all your help. I know this is time consuming!





Logfile of HijackThis v1.99.0
Scan saved at 2:16:22 PM, on 12/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\NavNT\DefWatch.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\hijackthis\hijackthis.exe\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [CM-SmWizard] C:\WINDOWS\System\SmWizard.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {CA797B15-445F-4AA9-9828-8A88502F560F} (Uninstall Control) - http://www.worldwinner.com/games/shared/uninstall.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://photo.walmart.com/photo/uploads/WebUploadClient.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = henselpark2.local
O17 - HKLM\Software\..\Telephony: DomainName = henselpark2.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = henselpark2.local
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Thanks! I did read that before I posted. I think the greatest lesson is don't let teenagers surf on my computer : ) They tend to go to sites that are security risk anyway. I think she gave into the popups and answered yes and well…here we are. Thanks again a million times over! Have a blessed holiday! :weee:
Glad we could help

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