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Spyware / Malware / Virus Removal

Polall1 Problems

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I cannot seem to get rid of this trojan, also I keep getting pop ups from "deal helper" I have tried avast as well as our company program "trend" with no luck, can someone please help me?

Logfile of HijackThis v1.99.0
Scan saved at 09:10:51, on 27/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Altiris\Altiris Agent\Software Delivery\{F68CF5C4-FE13-4CB3-A716-2E355954F3A7}\cache\AClient.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\ccsrvc.exe
C:\Program Files\Altiris\Carbon Copy\shellker.exe
C:\Program Files\Common Files\Lanovation\PrismXL\ChannelDeploy.sys
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\SLClient.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\PROGRA~1\Altiris\CARBON~1\client.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\slagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Prism Deploy\Client\PTClient.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Altiris\Altiris Agent\Software Delivery\{F68CF5C4-FE13-4CB3-A716-2E355954F3A7}\cache\AClntUsr.EXE
C:\WINDOWS\System32\secure.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\twain_32\Epscansv\epscansv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\ELSUPE~1.DEV\LOCALS~1\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Search Bar - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - C:\WINDOWS\DOWNLO~1\search3.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SDWin32 Class - {B977CB5D-38F3-4B65-9D3F-DAAA302150AD} - C:\WINDOWS\System32\sefev.dll (file missing)
O2 - BHO: SDWin32 Class - {DE6905FD-1536-408E-AEF3-56B93071EFE4} - C:\WINDOWS\System32\bfrxv.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Search Bar - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - C:\WINDOWS\DOWNLO~1\search3.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Prism Deploy Client] "C:\Program Files\Prism Deploy\Client\PTClient.exe" /Subscriber
O4 - HKLM\..\Run: [AeXAgentLogon] "C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe" /logon
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\System32\runonce.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\Altiris Agent\Software Delivery\{F68CF5C4-FE13-4CB3-A716-2E355954F3A7}\cache\AClntUsr.EXE
O4 - HKLM\..\Run: [CSV10P70] C:\Program Files\CSBB\CSv10P070.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\secure.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: EPSON Scan Server.lnk = C:\WINDOWS\twain_32\Epscansv\epscansv.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - http://rg049001/officescan/ClientInstall/WinNTChk.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupIniCtrl Class) - http://rg049001/officescan/clientinstall/setupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - http://rg049001/officescan/clientinstall/setup.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - http://rg049001/officescan/clientinstall/RemoveCtrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104030058899
O16 - DPF: {9C3497D6-ED98-11D0-9647-00C04FD9B15B} (WMI Login Control) - file://C:\Program Files\Dell\OpenManage\Connector\Redist\wbemtool.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = HQ.Network.Corp
O17 - HKLM\Software\..\Telephony: DomainName = HQ.Network.Corp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = HQ.Network.Corp
O20 - AppInit_DLLs: AMInit.dll
O23 - Service: Altiris Client Service - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\Software Delivery\{F68CF5C4-FE13-4CB3-A716-2E355954F3A7}\cache\AClient.exe
O23 - Service: Altiris Agent - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: avast! iAVS4 Control Service - Unknown - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - Unknown - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: Altiris Carbon Copy - Altiris - C:\WINDOWS\System32\ccsrvc.exe
O23 - Service: Channel Deployer - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\ChannelDeploy.sys
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: OfficeScanNT RealTime Scan - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: ScriptLogic Service - Unknown - SLClient.exe (file missing)
O23 - Service: OfficeScanNT Listener - Unknown - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: Windows User Mode Driver Framework - Unknown - C:\WINDOWS\System32\wdfmgr.exe (file missing)
Post #2
Should you need instructions for ;
Showing hidden files and folders in Windows.
Reboot in safe mode.
How to set up a HijackThis folder correctly to make backups. << Scan with Spybot S&D and Ad-Aware
Click the underlined links above.

Print these instructions or copy them to a note pad.
The following have randomly named file names, and as such are normally malware.
Follow their process tree. Right click on the file and go to Properties.
Then go to the Version tab to see what company name it's from: and let me know

C:\WINDOWS\System32\secure.exe
C:\Program Files\CSBB\CSv10P070.exe
C:\Program Files\Prism Deploy<
Reboot in SAFE MODE.
Some of these files and folders might have hidden atributes.
Delete the following file(s) listed in bold
C:\WINDOWS\wupdt.exe

Delete the folder(s) listed in bold
C:\PROGRA~1\VBouncer


Close all Browser and Program Windows and have HijackThis fix the following.
Do this by checking the box beside each and then clicking on Fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: SDWin32 Class - {B977CB5D-38F3-4B65-9D3F-DAAA302150AD} - C:\WINDOWS\System32\sefev.dll (file missing)
O2 - BHO: SDWin32 Class - {DE6905FD-1536-408E-AEF3-56B93071EFE4} - C:\WINDOWS\System32\bfrxv.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: Search Bar - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - C:\WINDOWS\DOWNLO~1\search3.dll
O3 - Toolbar: Search Bar - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - C:\WINDOWS\DOWNLO~1\search3.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe

The following activeX controls( Download Program Files)will reinstall when(and if) you revisit that website,
UNLESS you know they are from a safe source, check to remove.
Then reboot and download System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment
Post #3
Little eagle,
Thank you for the quick reply of the three programs you ask about in the beginning of the reply the answers are:
C:\WINDOWS\System32\secure.exe………redirect mfc application
C:\Program Files\CSBB\CSv10P070.exe……..did search, could not find
C:\Program Files\Prism Deploy<
Post #4 last edited

C:\Program Files\CSBB\CSv10P070.exe……..did search, could not find


Click my computer>local disk>program files, is there a program CSBB?
Post #6
Little Eagle,
Have done what you have recommended and it seems to be cleared up, thank you very much for your help, you have saved me days of research, trial and error. Enclosed is the latest log file. Once again….Thank You,

Logfile of HijackThis v1.99.0
Scan saved at 12:31:46, on 27/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Altiris\Altiris Agent\Software Delivery\{F68CF5C4-FE13-4CB3-A716-2E355954F3A7}\cache\AClient.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\ccsrvc.exe
C:\Program Files\Common Files\Lanovation\PrismXL\ChannelDeploy.sys
C:\Program Files\Altiris\Carbon Copy\shellker.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\SLClient.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\PROGRA~1\Altiris\CARBON~1\client.exe
C:\WINDOWS\System32\slagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Prism Deploy\Client\PTClient.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Altiris\Altiris Agent\Software Delivery\{F68CF5C4-FE13-4CB3-A716-2E355954F3A7}\cache\AClntUsr.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Prism Deploy Client] "C:\Program Files\Prism Deploy\Client\PTClient.exe" /Subscriber
O4 - HKLM\..\Run: [AeXAgentLogon] "C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe" /logon
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\System32\runonce.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\Altiris Agent\Software Delivery\{F68CF5C4-FE13-4CB3-A716-2E355954F3A7}\cache\AClntUsr.EXE
O4 - HKLM\..\Run: [CSV10P70] C:\Program Files\CSBB\CSv10P070.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: EPSON Scan Server.lnk = C:\WINDOWS\twain_32\Epscansv\epscansv.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - http://rg049001/officescan/ClientInstall/WinNTChk.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupIniCtrl Class) - http://rg049001/officescan/clientinstall/setupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - http://rg049001/officescan/clientinstall/setup.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - http://rg049001/officescan/clientinstall/RemoveCtrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104030058899
O16 - DPF: {9C3497D6-ED98-11D0-9647-00C04FD9B15B} (WMI Login Control) - file://C:\Program Files\Dell\OpenManage\Connector\Redist\wbemtool.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = HQ.Network.Corp
O17 - HKLM\Software\..\Telephony: DomainName = HQ.Network.Corp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = HQ.Network.Corp
O20 - AppInit_DLLs: AMInit.dll
O23 - Service: Altiris Client Service - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\Software Delivery\{F68CF5C4-FE13-4CB3-A716-2E355954F3A7}\cache\AClient.exe
O23 - Service: Altiris Agent - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: avast! iAVS4 Control Service - Unknown - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - Unknown - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: Altiris Carbon Copy - Altiris - C:\WINDOWS\System32\ccsrvc.exe
O23 - Service: Channel Deployer - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\ChannelDeploy.sys
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: OfficeScanNT RealTime Scan - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: ScriptLogic Service - Unknown - SLClient.exe (file missing)
O23 - Service: OfficeScanNT Listener - Unknown - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: Windows User Mode Driver Framework - Unknown - C:\WINDOWS\System32\wdfmgr.exe (file missing)
Post #7

Reboot in SAFE MODE.
Some of these files and folders might have hidden atributes.
Delete the following file(s) listed in bold
C:\WINDOWS\wupdt.exe

Close all Browser and Program Windows and have HijackThis fix the following.
Do this by checking the box beside each and then clicking on Fix checked.

O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [CSV10P70] C:\Program Files\CSBB\CSv10P070.exe

Post #8
Glad we could help :DDue to inactivity this topic will be closed.


To help keep you clean follow the recommendations in Tony's article here:
So how did I get infected in the first place?

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