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Please Help!

Started by markcobb0 , Nov 29 2004 03:18 PM

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#1 markcobb0

markcobb0

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Posted 29 November 2004 - 03:18 PM

I have no idea what is going on. When my computer is booted, everything comes up fine. When I go to Start/My Computer, it hesitates for a minute then a pop-up comes up and asked if I want to send this to Microsoft. I say "Yes", then the whole screen updates and everything is fine except for my icons in the taskbar. The only icon that shows up is AVG(trojan software). It's not only Start/My Computer, but everything on the right side of the Start Menu does the same thing(My Documents, My Pictures, My Music, My Network Places, etc. I also noticed that when I click on one of my desktop shortcuts(My Shared Folders), the same error occurs. Please help. I get to Windows Explorer by going to Start/All-Programs/Accessories/Windows Explorer, so I know it's still working. There just seems to be something wrong with my desktop/taskbar. My log file is below.

Thanks,
Mark S. Cobb
damien_6@charter.net

P.S. - Could you please email me with the results. Hope you have a great day!

Logfile of HijackThis v1.98.2
Scan saved at 2:03:19 PM, on 11/29/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Gateway\Gateway Ink Monitor\GWInkMonitor.exe
C:\WINNT\system32\hkcmd.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\AVGANT~1\avgcc32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Freeware\Webpage\Ramboosterzip\Rambooster.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\PROGRA~1\AVGANT~1\avgserv.exe
C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\WINNT\System32\snmp.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguiexe.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Freeware\Webpage\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://vdm13.tripod.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.net/
R3 - URLSearchHook: Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Advanced Searchbar\toolbar.dll
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://1millionvisit...p?id=64092&sb="); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\cek6964j.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\cek6964j.slt\prefs.js)
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: TBT Popup Blocker - {3950E0E8-58DC-467E-9EE4-21A0E0B142C4} - (no file)
O2 - BHO: (no name) - {42D4608F-BF71-4A54-88E1-E83DAD6C8B7F} - C:\WINNT\system32\hlinok.dll
O2 - BHO: Netscape - {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} - C:\WINNT\DOWNLO~1\netscape.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ShowBarObj Class - {79A002FB-C126-462D-B4A7-81D6B42D1666} - C:\Program Files\Traffic_Toolbar\ShowMyBar.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Netscape - {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} - C:\WINNT\DOWNLO~1\netscape.dll
O3 - Toolbar: Traffic Toolbar - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB} - C:\Program Files\Traffic_Toolbar\toolbar.dll
O3 - Toolbar: StockBar Class - {07A3D336-90D3-4C90-922D-7257D56434BF} - C:\Program Files\Traffic_Toolbar\htmlbar.dll
O3 - Toolbar: Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Advanced Searchbar\toolbar.dll
O3 - Toolbar: (no name) - {AA928AE4-F0AE-4AD6-91E1-9C03BD98B635} - (no file)
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [Gateway Extended Warranty] "C:\Program Files\Gateway\GWCares\GWCares.exe"
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway\Gateway Ink Monitor\GWInkMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O6 "USB001" /M "Stylus C84"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\AVGANT~1\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [RamBooster] C:\Program Files\Freeware\Webpage\Ramboosterzip\Rambooster.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Advanced Searchbar\toolbar.dll
O9 - Extra 'Tools' menuitem: Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Advanced Searchbar\toolbar.dll
O9 - Extra button: Traffic Toolbar - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - C:\Program Files\Traffic_Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: Traffic Toolbar - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - C:\Program Files\Traffic_Toolbar\toolbar.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support2.char...oad/tgctlcm.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarest...es2/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.wea...Transporter.cab?
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {3EB4F9EA-51A6-48DA-846A-0D69DCBA39EF} (DownloadManager Control) - http://download.akam...loadManager.cab
O16 - DPF: {4855C21B-E452-4661-A702-ED3493CE74DF} - http://sp.ask.com/do...askbar-inst.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} (Netscape) - http://downloads.net...ar/netscape.cab
O16 - DPF: {7B49A2A6-B45F-46F3-AC60-2578477671EE} - http://www.ultrabar....st/ultrabar.cab
O16 - DPF: {C15B7EA2-A360-43E8-A591-5FAEDC7C4E1D} (ADM Class) - http://www.altnet.com/install/adm4.cab
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} - http://www.zuvio.com...te/UCSearch.CAB
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll

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