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Spyware / Malware / Virus Removal

Troj_delf.ar

4 min read

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Post #1
Hi,

My anti-virus keeps saying I've got a trojan at installer2.exe, which even no longer exists…. Can you help?

here's my log:

Logfile of HijackThis v1.98.2
Scan saved at 16:48:58, on 16-11-2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\twatdog.exe
C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe
C:\OfficeScan NT\RAUAgent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Windows AdControl\WinAdCtl.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows AdControl\WinAdAlt.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\OfficeScan NT\ntrtscan.exe
C:\OfficeScan NT\ofcdog.exe
C:\OfficeScan NT\PccNTMon.EXE
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.clix.pt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.invanor.no/templates/extranet/Page.aspx?id=44350
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RegServer] regserve.exe
O4 - HKLM\..\Run: [TridentWatchDog] twatdog.exe
O4 - HKLM\..\Run: [PmProxy] C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe"
O4 - HKLM\..\Run: [RemoteAgent] C:\OfficeScan NT\RAUAgent.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ucuhbzn] C:\WINDOWS\system32\wmclxtw.exe
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0765D24E-1F68-4D89-9B57-06F0BC0744E9} (Siebel Option Pack for IE 7.5.3) - http://siebel.ntc.no/inbusiness/16183/appl…lOptionPack.cab
Post #2
This is what I suggest you do first.

Go here and run online scans (all), allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:
Make sure you have the up-to-date versions of Spybot and Ad-aware. All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Before restart, Empty Recycle Bin.

Restart your computer.

Post a new HijackThis log.
Post #3
Hi, thanks,

I've followed your suggestions and cleaned up. here's the new log:

Logfile of HijackThis v1.98.2
Scan saved at 10:51:43, on 22-11-2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\twatdog.exe
C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe
C:\OfficeScan NT\pccntmon.exe
C:\OfficeScan NT\RAUAgent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\OfficeScan NT\ntrtscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\OfficeScan NT\tmlisten.exe
C:\OfficeScan NT\ofcdog.exe
C:\WINDOWS\System32\svchost.exe
C:\OfficeScan NT\pccntupd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 4.0\Reader\AcroRd32.exe
C:\Program Files\eMule\emule.exe
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.clix.pt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.invanor.no/templates/extranet/Page.aspx?id=44350
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RegServer] regserve.exe
O4 - HKLM\..\Run: [TridentWatchDog] twatdog.exe
O4 - HKLM\..\Run: [PmProxy] C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe"
O4 - HKLM\..\Run: [RemoteAgent] C:\OfficeScan NT\RAUAgent.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ucuhbzn] C:\WINDOWS\system32\wmclxtw.exe
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0765D24E-1F68-4D89-9B57-06F0BC0744E9} (Siebel Option Pack for IE 7.5.3) - http://siebel.ntc.no/inbusiness/16183/appl…lOptionPack.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

what shall I do more?
Post #4
I suggest you do this:

Run Hijack This again and put a check by these. Close ALL windows and browsers except HijackThis and click "Fix checked"

O4 - HKLM\..\Run: [ucuhbzn] C:\WINDOWS\system32\wmclxtw.exe

O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe

Restart in Safe Mode:
Restart your computer.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.

Open C:\WINDOWS\system32\wmclxtw.exe <–Delete File

Go to Add/Remove Programs and remove Windows AdControl. If not listed then:
Open C:\Program Files\Windows AdControl <–Delete Folder

Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Next navigate to the C:\Documents and Settings\(EVERY USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and Post a new HijackThis Log
Post #5
Hi,

Done it, thanks. Here's the new log:

Logfile of HijackThis v1.98.2
Scan saved at 9:04:53, on 23-11-2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\OfficeScan NT\ntrtscan.exe
C:\WINDOWS\system32\twatdog.exe
C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe
C:\OfficeScan NT\pccntmon.exe
C:\OfficeScan NT\RAUAgent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\OfficeScan NT\tmlisten.exe
C:\OfficeScan NT\ofcdog.exe
C:\OfficeScan NT\pccntupd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.invanor.no/templates/extranet/Page.aspx?id=44350
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RegServer] regserve.exe
O4 - HKLM\..\Run: [TridentWatchDog] twatdog.exe
O4 - HKLM\..\Run: [PmProxy] C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe"
O4 - HKLM\..\Run: [RemoteAgent] C:\OfficeScan NT\RAUAgent.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0765D24E-1F68-4D89-9B57-06F0BC0744E9} (Siebel Option Pack for IE 7.5.3) - http://siebel.ntc.no/inbusiness/16183/appl…lOptionPack.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
Post #6
Please click HERE and submit regserve.exe and twatdog.exe.
You'll have to use the browse button to find regserve.exe

Let me know what the results are.

regserve.exe
C:\WINDOWS\system32\twatdog.exe
Post #8
Log looks good :D :thumbup: How is it running any issues?

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Post #11
Glad we could help.

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