dgate
Topic Starter
My computer has been experiencing very poor performance. I first ran Trend Micros online checker and found Reg_lowzones.a that could not be prepared. After updating all software I ran NAV (nothing found) followed by Ad-aware SE, followed by Spybot. Spybot continues to detect 5 problems, 2 which it claims cannot be fixed:
HKEY_USERS\S-1-5-18\SOFTWARE\UPDATER
HKEY_USERS\.DEFAULT\SOFTWARE\UPDATER
Here is the Hijackthis log
StartupList report, 11/9/2004, 9:39:06 PM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\Barbra\Desktop\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\SMC\EZ Connect Turbo WLAN Adapter\SMCWLAN.EXE
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Documents and Settings\Barbra\Desktop\HijackThis.exe
————————————————–
Listing of startup folders:
Shell folders Startup:
[C:\Documents and Settings\Barbra\Start Menu\Programs\Startup]
Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV03.EXE
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
SMC EZ Connect Turbo WLAN Adapter.lnk = C:\Program Files\SMC\EZ Connect Turbo WLAN Adapter\SMCWLAN.EXE
————————————————–
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
————————————————–
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
AdaptecDirectCD = "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
piiserviceOE =
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper = C:\Program Files\iTunes\iTunesHelper.exe
vptray = C:\Program Files\NavNT\vptray.exe
RealTray = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
PrinTray = C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
Microsoft Works Update Detection = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
Lexmark X73 Button Monitor = C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
Lexmark X73 Button Manager = C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
IgfxTray = C:\WINDOWS\System32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
RegistryMechanic = C:\Program Files\Registry Mechanic\RegMech.exe /QS
————————————————–
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
Spyware Doctor = "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
————————————————–
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
————————————————–
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Microsoft Money\System\mnyviewer.dll - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC}
————————————————–
Enumerating Download Program Files:
[YInstStarter Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\yinsthelper.dll
CODEBASE = http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan53.ocx
CODEBASE = http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = https://download.macromedia.com/pub/shockwa…ash/swflash.cab
————————————————–
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
————————————————–
End of report, 6,048 bytes
Report generated in 0.062 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Any assistance will be appreciated.
HKEY_USERS\S-1-5-18\SOFTWARE\UPDATER
HKEY_USERS\.DEFAULT\SOFTWARE\UPDATER
Here is the Hijackthis log
StartupList report, 11/9/2004, 9:39:06 PM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\Barbra\Desktop\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\SMC\EZ Connect Turbo WLAN Adapter\SMCWLAN.EXE
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Documents and Settings\Barbra\Desktop\HijackThis.exe
————————————————–
Listing of startup folders:
Shell folders Startup:
[C:\Documents and Settings\Barbra\Start Menu\Programs\Startup]
Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV03.EXE
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
SMC EZ Connect Turbo WLAN Adapter.lnk = C:\Program Files\SMC\EZ Connect Turbo WLAN Adapter\SMCWLAN.EXE
————————————————–
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
————————————————–
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
AdaptecDirectCD = "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
piiserviceOE =
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper = C:\Program Files\iTunes\iTunesHelper.exe
vptray = C:\Program Files\NavNT\vptray.exe
RealTray = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
PrinTray = C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
Microsoft Works Update Detection = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
Lexmark X73 Button Monitor = C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
Lexmark X73 Button Manager = C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
IgfxTray = C:\WINDOWS\System32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
RegistryMechanic = C:\Program Files\Registry Mechanic\RegMech.exe /QS
————————————————–
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
Spyware Doctor = "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
————————————————–
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
————————————————–
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Microsoft Money\System\mnyviewer.dll - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC}
————————————————–
Enumerating Download Program Files:
[YInstStarter Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\yinsthelper.dll
CODEBASE = http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan53.ocx
CODEBASE = http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = https://download.macromedia.com/pub/shockwa…ash/swflash.cab
————————————————–
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
————————————————–
End of report, 6,048 bytes
Report generated in 0.062 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Any assistance will be appreciated.
