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Office Pc Hjt Log

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Post #1
Hi, my office pc has been hit with popups. Could you help with my HJt log? Thanks. Logfile of HijackThis v1.98.2 Scan saved at 7:28:53 PM, on 11/6/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\HP Web JetAdmin\hpwebjetd.exe C:\WINDOWS\System32\inetsrv\inetinfo.exe C:\WINDOWS\myCIO\VScan\McShield.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\myCIO\Agent\myAgtSvc.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\myCIO\Agent\swAgent.exe C:\Program Files\RealVNC\VNC4\WinVNC4.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\myCIO\Agent\myagttry.exe C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\system32\nqouxc.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\WINDOWS\System32\HPZipm12.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe C:\Documents and Settings\HowardMills\Desktop\hijackthis\HijackThis.exe C:\WINDOWS\System32\HPBPRO.EXE C:\WINDOWS\myCIO\Agent\UpdDlg.exe O2 - BHO: MultiMPPObj Class - {002EB272-2590-4693-B166-FBD5D9B6FEA6} - C:\WINDOWS\multimpp.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O4 - HKLM\..\Run: [myCIO.com ASaP] C:\WINDOWS\myCIO\Agent\myagttry.exe O4 - HKLM\..\Run: [myCIO.com Splash] C:\WINDOWS\myCIO\VScan\Splash.exe O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe O4 - HKLM\..\Run: [ubwnrnixcqv] C:\WINDOWS\system32\nqouxc.exe O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU) O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1) - O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) - O16 - DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) - O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = hq.bica.cc O17 - HKLM\Software\..\Telephony: DomainName = hq.bica.cc O17 - HKLM\System\CCS\Services\Tcpip\..\{8D196399-9977-48FE-9676-0BCDA265A47C}: NameServer = 10.0.0.10 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = hq.bica.cc O18 - Protocol: myrm - {4D034FC3-013F-4B95-B544-44D49ABE3E76} - C:\WINDOWS\myCIO\Agent\myRmProt2.8.1.107.dll
Post #2


Please go to add and remove programs and remove,

Ebates_MoeMoneyMaker

Close all Browser and Program Windows and have HijackThis fix the following.
Do this by checking the box beside each and then clicking on Fix checked.

O2 - BHO: MultiMPPObj Class - {002EB272-2590-4693-B166-FBD5D9B6FEA6} - C:\WINDOWS\multimpp.dll
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"


The following have randomly named file names, and as such are normally malware.
Follow their process tree. Right click on the file and go to Properties.
Then go to the Version tab to see what company name it's from:
If it's from some name you never heard of or if it's blank, please check for removal also.

O4 - HKLM\..\Run: [ubwnrnixcqv] C:\WINDOWS\system32\nqouxc.exe


Reboot afterwards in SAFE MODE. If you don't know how click here
Delete the following file(s) and folder(s) listed
C:\WINDOWS\wupdt.exe<< C:\WINDOWS\system32\nqouxc.exe<<
Some of these files and folders might have the hidden atribute
How to show hidden files and folders in Windows Instructions here


Then Download System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment.
Post #3
Hello, I've followed all your directions. PC appears to be popup free at the moment. Below is my HJT log after running all the tools. Thank you… Logfile of HijackThis v1.98.2 Scan saved at 9:16:03 AM, on 11/8/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\HP Web JetAdmin\hpwebjetd.exe C:\WINDOWS\System32\inetsrv\inetinfo.exe C:\WINDOWS\myCIO\VScan\McShield.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\myCIO\Agent\myAgtSvc.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\myCIO\Agent\swAgent.exe C:\Program Files\RealVNC\VNC4\WinVNC4.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\myCIO\Agent\myagttry.exe C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\WINDOWS\System32\HPZipm12.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\System32\HPBPRO.EXE C:\Documents and Settings\HowardMills\Desktop\hijackthis\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O4 - HKLM\..\Run: [myCIO.com ASaP] C:\WINDOWS\myCIO\Agent\myagttry.exe O4 - HKLM\..\Run: [myCIO.com Splash] C:\WINDOWS\myCIO\VScan\Splash.exe O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [ubwnrnixcqv] C:\WINDOWS\system32\nqouxc.exe O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU) O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1) - O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) - O16 - DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) - O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = hq.bica.cc O17 - HKLM\Software\..\Telephony: DomainName = hq.bica.cc O17 - HKLM\System\CCS\Services\Tcpip\..\{8D196399-9977-48FE-9676-0BCDA265A47C}: NameServer = 10.0.0.10 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = hq.bica.cc O18 - Protocol: myrm - {4D034FC3-013F-4B95-B544-44D49ABE3E76} - C:\WINDOWS\myCIO\Agent\myRmProt2.8.1.107.dll
Post #5
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