little eagle
Can you post another log now. From HijackThis
Spyware / Malware / Virus Removal
Newbie....please Help If You Can..........
36 min read
Freedom4All
Here's the new Hijackthis log:
Logfile of HijackThis v1.98.2
Scan saved at 6:53:32 PM, on 11/5/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfloadsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\highjack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Qwik-Fix Pro User Interface] "C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe"
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093364953500
Logfile of HijackThis v1.98.2
Scan saved at 6:53:32 PM, on 11/5/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfloadsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\highjack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Qwik-Fix Pro User Interface] "C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe"
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093364953500
little eagle
Can you see if you can defragment your system.
Then disable SpywareGuard, and anthing that you have that
is locking yor home page or settings in IE.
Freedom4All
Well, I defraged my system with no problems and actually uninstalled any program
that would not allow my homepage to be changed (figured it was easy enough to reinstall). I rebooted several times in between and got the error message, upon
shutdown, that I talked about in the above posts. This time I got to write it down.
It says:
The instruction at "0x0040a31e" referenced memory at "0x00000000".
The memory could not be read. Click on OK to terminate the program.
At this point the system shuts down without me terminating anything.
Also, I ran Ad-Aware and got the 2 threat messages once again, only
the location of the script or code file was in a different location:
C:\DOCUME~1\(User Name)\LOCALS~1\Temp\AAWTMP\C618625\3270AB\complete_set_hacking_tools+manuals\hacking_tools
Norton always says it deletes them, but they always show up.
I had found this file, complete_set_hacking_tools+manuals, in a zip file dropped into the system32 folder of this HD before zeroing it out. I had deleted it then–I found a dropper on my HD at that time as well. However, I did have the slave HD
I`ve talked about hooked up (which does have system volume info and a recycling
bin on it). I'm assuming it stored that info in one of those areas. Then when I moved other info of that HD to this one, well, it transferred some how. It is
certainly not hooked up now and has been zeroed out also. I used fileAlyzer to gather more info on each. Here's what I found. Remember these are in an encoded or scripted temp file:
Haktek.exe:
Application
length: 1234 bytes
Likelihood: common
infects: N/A
hacktool.nuker
Properties:
memory resident
size stealth
full stealth
triggered event
encrypting
polymorphic
HVLscan:
Application
length: 0 bytes
likelihood: rare
infects:N/A
hacktool
Properties:
memory resident
size stealth
full stealth
triggered event
encrypting
polymorphic
Here's the new Hijackthis log:
Logfile of HijackThis v1.98.2
Scan saved at 8:58:24 AM, on 11/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfloadsvc.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\highjack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Qwik-Fix Pro User Interface] "C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe"
O4 - HKLM\..\Run: [iIProcess] C:\Program Files\iIProcess Viewer\ProcessViewer.exe m
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093364953500
O18 - Protocol: aim - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: shell - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
The RO leads to http://www.google.com.
I did not reset my homepage to my ISP's this time in hopes of actually trying to locate the problem here.
that would not allow my homepage to be changed (figured it was easy enough to reinstall). I rebooted several times in between and got the error message, upon
shutdown, that I talked about in the above posts. This time I got to write it down.
It says:
The instruction at "0x0040a31e" referenced memory at "0x00000000".
The memory could not be read. Click on OK to terminate the program.
At this point the system shuts down without me terminating anything.
Also, I ran Ad-Aware and got the 2 threat messages once again, only
the location of the script or code file was in a different location:
C:\DOCUME~1\(User Name)\LOCALS~1\Temp\AAWTMP\C618625\3270AB\complete_set_hacking_tools+manuals\hacking_tools
Norton always says it deletes them, but they always show up.
I had found this file, complete_set_hacking_tools+manuals, in a zip file dropped into the system32 folder of this HD before zeroing it out. I had deleted it then–I found a dropper on my HD at that time as well. However, I did have the slave HD
I`ve talked about hooked up (which does have system volume info and a recycling
bin on it). I'm assuming it stored that info in one of those areas. Then when I moved other info of that HD to this one, well, it transferred some how. It is
certainly not hooked up now and has been zeroed out also. I used fileAlyzer to gather more info on each. Here's what I found. Remember these are in an encoded or scripted temp file:
Haktek.exe:
Application
length: 1234 bytes
Likelihood: common
infects: N/A
hacktool.nuker
Properties:
memory resident
size stealth
full stealth
triggered event
encrypting
polymorphic
HVLscan:
Application
length: 0 bytes
likelihood: rare
infects:N/A
hacktool
Properties:
memory resident
size stealth
full stealth
triggered event
encrypting
polymorphic
Here's the new Hijackthis log:
Logfile of HijackThis v1.98.2
Scan saved at 8:58:24 AM, on 11/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfloadsvc.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\highjack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Qwik-Fix Pro User Interface] "C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe"
O4 - HKLM\..\Run: [iIProcess] C:\Program Files\iIProcess Viewer\ProcessViewer.exe m
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093364953500
O18 - Protocol: aim - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: shell - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
The RO leads to http://www.google.com.
I did not reset my homepage to my ISP's this time in hopes of actually trying to locate the problem here.
little eagle
Now that it's back. Run these in order.
Download FxAgentB.exe from HERE and save it to your desktop. After downloading, double-click the FxAgentB file to run it and the program will scan your entire hard drive - this may take a while. When it is done, it will generate a log file called FxAgentB.log - save that information as you will need to paste it here later. Reboot when done.
Next click HERE to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 1.59.1. Reboot when done.
Then click HERE to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".
Reboot when done, rescan with HijackThis and post a new log here, together with the FxAgentB log.
Download FxAgentB.exe from HERE and save it to your desktop. After downloading, double-click the FxAgentB file to run it and the program will scan your entire hard drive - this may take a while. When it is done, it will generate a log file called FxAgentB.log - save that information as you will need to paste it here later. Reboot when done.
Next click HERE to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 1.59.1. Reboot when done.
Then click HERE to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".
Reboot when done, rescan with HijackThis and post a new log here, together with the FxAgentB log.
Freedom4All
Did as you instructed, in the order given. Also, Norton popped up the 2 threat notices during the Ad-Aware scan once again and said it removed the files, but, alas, they remain. There were only 2 negligible MRU's this time with Ad-Aware scan (deleted both). Here are the log files for FxAgentB and Hijackthis:
Symantec Backdoor.Agent.B Removal Tool 1.0.1.2
C:\System Volume Information: (not scanned)
Backdoor.Agent.B has not been found on your computer.
Logfile of HijackThis v1.98.2
Scan saved at 5:20:26 PM, on 11/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfloadsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe
C:\Program Files\iIProcess Viewer\ProcessViewer.exe
C:\highjack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Qwik-Fix Pro User Interface] "C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe"
O4 - HKLM\..\Run: [iIProcess] C:\Program Files\iIProcess Viewer\ProcessViewer.exe m
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093364953500
O18 - Protocol: aim - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: shell - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
The R0 being http://www.google.com/ once again.
Symantec Backdoor.Agent.B Removal Tool 1.0.1.2
C:\System Volume Information: (not scanned)
Backdoor.Agent.B has not been found on your computer.
Logfile of HijackThis v1.98.2
Scan saved at 5:20:26 PM, on 11/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfloadsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe
C:\Program Files\iIProcess Viewer\ProcessViewer.exe
C:\highjack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Qwik-Fix Pro User Interface] "C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe"
O4 - HKLM\..\Run: [iIProcess] C:\Program Files\iIProcess Viewer\ProcessViewer.exe m
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093364953500
O18 - Protocol: aim - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: shell - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
The R0 being http://www.google.com/ once again.
little eagle
Reboot in SAFE MODE.
Delete the following file(s) and folder(s) listed
C:\WINDOWS\system32\mshtml.dll
Close all Browser and Program Windows and have HijackThis fix the following.
O18 - Protocol: aim - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: shell - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
If this doesn't get it cleared, time for the pro's.
Freedom4All
I understand your frustration!!!!!! Can't thank you enough for undergoing this torture with me….just so tired of zeroing HD's out and ending up with it once again while being as protected and up-to-date as possible. I've certainly learned alot, but wish it had happened in a better way! I have one question before I do what
you instructed. I used killbox.exe to try and delete mshtml.dll upon normal reboot, but no dice. My question is, I noticed that right next to mshtml.dll in the system32 folder is a file called mshtml.tlb (a Typelib I assume). Do you know if this is supposed to be there? Can't tell good from bad anymore–they all look bad
after months of this mess!
little eagle
little eagle
Go here and run online scans (all), allow them to delete whatever they find:
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done. Rescan with HJT and post a new log here.
Then run System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done. Rescan with HJT and post a new log here.
Then run System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"
little eagle
Well bring in the cows. 
And thanks to the new teacher
The instruction at "0x0040a31e" referenced memory at "0x00000000".
The memory could not be read. Click on OK to terminate the program.
This message seems to be related to Norton issues
http://forums.devhardware.com/archive/t-24595
http://www.webuser.co.uk/cgi-bin/forums/sh…=5&o;=93∂=
And thanks to the new teacher
The instruction at "0x0040a31e" referenced memory at "0x00000000".
The memory could not be read. Click on OK to terminate the program.
This message seems to be related to Norton issues
http://forums.devhardware.com/archive/t-24595
http://www.webuser.co.uk/cgi-bin/forums/sh…=5&o;=93∂=
Freedom4All
Well, little eagle, here's my advice about deleting the mshtml.dll:
Make sure you have a replacement. Seems it is a html viewer, which
I found out after the fact. Once I deleted it in safe mode and
fixed the 018 entries in Hijackthis, I rebooted in normal mode.
I was unable to get an internet connection, able to open norton, but
only the top toolbar would show, everything else was blank. Internet
Explorer and many other programs did the same or wouldn't function.
For some reason (being desperate I guess), I decided to check the WINDOWS
system folder $hf_mig$ and guess what I found: a mshtml.dll from Service
Pack 2. Why it was here, who knows, but I copied it and moved the copy
to the system32 folder. I also deleted this file and had it replaced
upon reboot with killbox.exe in safemode. Just to make sure it was a good
dll file (hopefully!). I was able to delete the mshtml.tlb file, which
WINDOWS replaced immediately on its own.
HOWEVER….the nasty files are back and for some reason windows installer
keeps trying to install different programs, at random times, looking for
files it's missing to install these things; 1 example: MSREDIS.MSI. This
file couldn't be found when I did a thorough search of my puter. It also pops
up when I drop and drag anything. I think I've upset the bugger that's
ruining my puter because it's trying to install programs like norton antivirus
2004 (already installed) and Roxio (already installed), and the paths to which
it notes definitely don't look right. These items are in different directories
than the similar programs its looking for. Are these possibly some of the files
the trojan has maybe duplicated during it's prolonged stay and now I've taken
away some of it's toys?!! I hope so!! The installer does become a bit annoying though, especially because I have to cancel it about 5 times before it will actually stop. Sometimes it shuts down explorer and I'm left with my puter screen and its background; no toolbars, shortcuts, etc.
I ran ALL of the online scans you suggested and then some….symantec (turned
mine off), trojan, etc. Nothing was found by any of them. Also ran stand alones
like Stinger, Vcleaner, etc., that found nothing. Thanks for pointing out the norton
issues with boot/shutdown times and errors. I will definitely try to change things
like the forums noted as soon as things are working a bit better. It's nice to know why I get that error message FINALLY! Glad I could be of assistance in some way ;)
Don't have a clue how I should proceed! I also did all with System Security Suite once again.
Here is my Hijackthis log if it helps at all (not much I'm afraid!):
Logfile of HijackThis v1.98.2
Scan saved at 12:31:26 PM, on 11/7/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfloadsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iIProcess Viewer\ProcessViewer.exe
C:\highjack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iIProcess] C:\Program Files\iIProcess Viewer\ProcessViewer.exe m
O4 - HKLM\..\Run: [Qwik-Fix Pro User Interface] "C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe"
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093364953500
The R0 is still http://www.google.com/.
Also, the program Qwik-Fix Pro is no longer working correctly. Pops up an error message on boot that its server list isn't good. Have tried to reinstall, but windows installer keeps looking for files it needs and wants me to point it to the correct path, but, like I said, these files don't exist or look awfully suspicious.
Make sure you have a replacement. Seems it is a html viewer, which
I found out after the fact. Once I deleted it in safe mode and
fixed the 018 entries in Hijackthis, I rebooted in normal mode.
I was unable to get an internet connection, able to open norton, but
only the top toolbar would show, everything else was blank. Internet
Explorer and many other programs did the same or wouldn't function.
For some reason (being desperate I guess), I decided to check the WINDOWS
system folder $hf_mig$ and guess what I found: a mshtml.dll from Service
Pack 2. Why it was here, who knows, but I copied it and moved the copy
to the system32 folder. I also deleted this file and had it replaced
upon reboot with killbox.exe in safemode. Just to make sure it was a good
dll file (hopefully!). I was able to delete the mshtml.tlb file, which
WINDOWS replaced immediately on its own.
HOWEVER….the nasty files are back and for some reason windows installer
keeps trying to install different programs, at random times, looking for
files it's missing to install these things; 1 example: MSREDIS.MSI. This
file couldn't be found when I did a thorough search of my puter. It also pops
up when I drop and drag anything. I think I've upset the bugger that's
ruining my puter because it's trying to install programs like norton antivirus
2004 (already installed) and Roxio (already installed), and the paths to which
it notes definitely don't look right. These items are in different directories
than the similar programs its looking for. Are these possibly some of the files
the trojan has maybe duplicated during it's prolonged stay and now I've taken
away some of it's toys?!! I hope so!! The installer does become a bit annoying though, especially because I have to cancel it about 5 times before it will actually stop. Sometimes it shuts down explorer and I'm left with my puter screen and its background; no toolbars, shortcuts, etc.
I ran ALL of the online scans you suggested and then some….symantec (turned
mine off), trojan, etc. Nothing was found by any of them. Also ran stand alones
like Stinger, Vcleaner, etc., that found nothing. Thanks for pointing out the norton
issues with boot/shutdown times and errors. I will definitely try to change things
like the forums noted as soon as things are working a bit better. It's nice to know why I get that error message FINALLY! Glad I could be of assistance in some way ;)
Don't have a clue how I should proceed! I also did all with System Security Suite once again.
Here is my Hijackthis log if it helps at all (not much I'm afraid!):
Logfile of HijackThis v1.98.2
Scan saved at 12:31:26 PM, on 11/7/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PivX\Qwik-Fix Pro\qfloadsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iIProcess Viewer\ProcessViewer.exe
C:\highjack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iIProcess] C:\Program Files\iIProcess Viewer\ProcessViewer.exe m
O4 - HKLM\..\Run: [Qwik-Fix Pro User Interface] "C:\Program Files\PivX\Qwik-Fix Pro\qfui.exe"
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093364953500
The R0 is still http://www.google.com/.
Also, the program Qwik-Fix Pro is no longer working correctly. Pops up an error message on boot that its server list isn't good. Have tried to reinstall, but windows installer keeps looking for files it needs and wants me to point it to the correct path, but, like I said, these files don't exist or look awfully suspicious.
little eagle
Also, the program Qwik-Fix Pro is no longer working correctly
Might want to post here
http://forums.pivx.com/index.php?showforum=8
Freedom4All
Thanks for all the help and info!! I'm sure this has been an experience!
I will post to the other forum when I get a chance. If you have ANY other
suggestions of where to go or simply what to do…….please do let me know.
Again, I certainly do appreciate the time and effort you've put into helping
me! This is a great forum! Unfortunately, not all pests can be solved.
Just wish mine wasn't the difficult one 
little eagle
If you have ANY other
suggestions of where to go or simply what to do…….please do let me know.
Will do. Sorry I'll ask some experts.
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