What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Home Search Assistant.

28 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #16
Hi, DGosling.

I have completed the 12 steps on your instruction sheet.

Here is the HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 14:38:05, on 06/10/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\CTSvcCDA.exe
C:\WINNT\System32\GEARSec.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINNT\SYSTEM32\starter.exe
C:\WINNT\system32\wfxsnt40.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\WINNT\System32\USBMonit.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\WINNT\twain_32\SiPix\SCBLINK2\BLINK2CC.exe
C:\WINNT\twain_32\SiPix\SCBLINK2\USBPNP.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINNT\UsbPad.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\OPScan.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 62.254.32.6:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [EnsoniqMixer] C:\WINNT\SYSTEM32\starter.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\System32\USBMonit.exe
O4 - HKLM\..\Run: [BLINK2CC] C:\WINNT\twain_32\SiPix\SCBLINK2\BLINK2CC.exe
O4 - HKLM\..\Run: [USBPNP] C:\WINNT\twain_32\SiPix\SCBLINK2\USBPNP.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PSDrvCheck] C:\WINNT\system32\PSDrvCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [USBPAD] UsbPad.exe Install
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: SYSTRAN: &Clear Translation Cache - C:\Program Files\Systran\Standard\menuClearCache.html
O8 - Extra context menu item: SYSTRAN: &Options - C:\Program Files\Systran\Standard\menuConfigure.html
O8 - Extra context menu item: SYSTRAN: &Register - C:\Program Files\Systran\Standard\menuRegister.html
O8 - Extra context menu item: SYSTRAN: &Translate - C:\Program Files\Systran\Standard\menuTranslate.html
O8 - Extra context menu item: SYSTRAN: Check for &Updates - C:\Program Files\Systran\Standard\menuUpdate.html
O8 - Extra context menu item: SYSTRAN: Translate All &Frames - C:\Program Files\Systran\Standard\menuTranslateAll.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: @sysiecom.dll,-2100 - {703436F1-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuTranslate.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2102 - {703436F1-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuTranslate.html
O9 - Extra button: @sysiecom.dll,-2103 - {703436F2-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuTranslateAll.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2105 - {703436F2-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuTranslateAll.html
O9 - Extra button: @sysiecom.dll,-2115 - {703436F3-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuConfigure.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2117 - {703436F3-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuConfigure.html
O9 - Extra button: (no name) - {703436F4-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuClearCache.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2108 - {703436F4-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuClearCache.html
O9 - Extra button: (no name) - {703436F5-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuRegister.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2111 - {703436F5-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuRegister.html
O9 - Extra button: (no name) - {703436F6-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuUpdates.html (file missing)
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2114 - {703436F6-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuUpdates.html (file missing)
O9 - Extra button: Magic Nettrace - {92848C13-5482-49CB-B31C-CA8D74EFF508} - C:\Program Files\Magic NetTrace\MTIE.exe
O9 - Extra 'Tools' menuitem: &Magic Nettrace - {92848C13-5482-49CB-B31C-CA8D74EFF508} - C:\Program Files\Magic NetTrace\MTIE.exe
O16 - DPF: {15AF6247-8420-4A42-B78E-6BACB05985B0} (Msoftdld Control) - http://www.moneysoft.co.uk/download/msoftdld.ocx
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) -
O16 - DPF: {858B4F85-E945-4F0C-AF65-059E0AD9EEC0} (IntraLaunch.MainControl) - file://F:\Interface\IntraLaunch.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab
O18 - Protocol: stibo - {FFAD3420-6D61-44F6-BA25-293F17152D79} - C:\Program Files\RS Electronic Catalogue\ProtocolHandler.dll

And here is the About Buster log:

– Scan 1 —————————
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Deleted 1 Service Keys Successfully!
Removed! : C:\WINNT\atlav32.exe
Removed! : C:\WINNT\javabc32.exe
Removed! : C:\WINNT\wcbue.dat
Removed! : C:\WINNT\system32\ntts32.exe
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset… Done!

Please, Mr. Gosling, where do I go from here?
Post #17 last edited
Please use HijackThis to delete the following entries in the log file

1. Scan again with HJT

2. Put a check mark beside each of the following entries

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 62.254.32.6:8080

O16 - DPF: {15AF6247-8420-4A42-B78E-6BACB05985B0} (Msoftdld Control) - http://www.moneysoft.co.uk/download/msoftdld.ocx

O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) -

O16 - DPF: {858B4F85-E945-4F0C-AF65-059E0AD9EEC0} (IntraLaunch.MainControl) - file://F:\Interface\IntraLaunch.CAB

O18 - Protocol: stibo - {FFAD3420-6D61-44F6-BA25-293F17152D79} - C:\Program Files\RS Electronic Catalogue\ProtocolHandler.dll <— if you do not recognize this file or program. This has your internet connection redirected tot it.

3. click fix checked

4. Reboot to finish removing the entries


  • This infection deletes the windows file, shell.dll.

    If you are using XP,2000, or NT please download shell.dll from here: shell-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations ((%windir% being thelocation you installed windows):

    %windir%\system32

  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.
  • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button
  • If you are using Windows 95, 98, or ME it is possible that the malware deleted your control.exe. Please check for the existence of this file by going to to Merijn Files control.exe and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information.
Step 9:

Run an online antivirus scan at:

http://housecall.antivirus.com/

Reboot and post a last log
Post #18
Hi, DGosling,

Am I quite safe to delete

O16 - DPF: {15AF6247-8420-4A42-B78E-6BACB05985B0} (Msoftdld Control) - http://www.moneysoft.co.uk/download/msoftdld.ocx?

Moneysoft is a most important payroll program and I don't want to affect the records there at any cost.

When trying to run Moneysoft, I did come across the lack of shell.dll so I copied it from WINNT/system32/dllcache to WINNT/system32 and this allowed Moneysoft to work.
Post #19
Hi, again, DGosling, I imagine it is alright to do these last few steps in normal mode and with the Internet modem connected. Otherwise, how do I run the online virus scan? – Alasdair.
Post #20
Hi dgosling has a few problems at the moment. So I will help until she is free of them.

This can be left - I often delete all non mainstream activeX controls, and I expect that is what dgosling was doning. They would nor mally reinstall when you revisit the website they are associated with.
O16 - DPF: {15AF6247-8420-4A42-B78E-6BACB05985B0} (Msoftdld Control) - http://www.moneysoft.co.uk/download/msoftdld.ocx?

Go to that website

http://housecall.antivirus.com/
Click the 'scan now - its free' link

When done please reboot and post a last hijackthis log
Post #21
Hi, DGosling, I've done everything and it seems OK (keep fingers crossed). However, I cannot find the file DSHelper.dll on the Merijn.org site so have been unable to replace it. You say "reboot and post a last log". What kind of log do you want, HijackThis? The Moneysoft.com server is offering me msoftdld.ocx; shall I download it? – Alasdair.
Post #23
Hi, All,

I am pleased to be able to say that I think I have got rid of the Home Search Assistant malware. I wish to express my heartfelt gratitude to DGosling and all the others who have helped me achieve this. Here is my final Hijack This log:

Logfile of HijackThis v1.98.2
Scan saved at 11:41:31, on 08/10/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\CTSvcCDA.exe
C:\WINNT\System32\GEARSec.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINNT\SYSTEM32\starter.exe
C:\WINNT\system32\wfxsnt40.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\WINNT\System32\USBMonit.exe
C:\WINNT\twain_32\SiPix\SCBLINK2\BLINK2CC.exe
C:\WINNT\twain_32\SiPix\SCBLINK2\USBPNP.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINNT\UsbPad.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Opera75\opera.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [EnsoniqMixer] C:\WINNT\SYSTEM32\starter.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\System32\USBMonit.exe
O4 - HKLM\..\Run: [BLINK2CC] C:\WINNT\twain_32\SiPix\SCBLINK2\BLINK2CC.exe
O4 - HKLM\..\Run: [USBPNP] C:\WINNT\twain_32\SiPix\SCBLINK2\USBPNP.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PSDrvCheck] C:\WINNT\system32\PSDrvCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [USBPAD] UsbPad.exe Install
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: SYSTRAN: &Clear Translation Cache - C:\Program Files\Systran\Standard\menuClearCache.html
O8 - Extra context menu item: SYSTRAN: &Options - C:\Program Files\Systran\Standard\menuConfigure.html
O8 - Extra context menu item: SYSTRAN: &Register - C:\Program Files\Systran\Standard\menuRegister.html
O8 - Extra context menu item: SYSTRAN: &Translate - C:\Program Files\Systran\Standard\menuTranslate.html
O8 - Extra context menu item: SYSTRAN: Check for &Updates - C:\Program Files\Systran\Standard\menuUpdate.html
O8 - Extra context menu item: SYSTRAN: Translate All &Frames - C:\Program Files\Systran\Standard\menuTranslateAll.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: @sysiecom.dll,-2100 - {703436F1-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuTranslate.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2102 - {703436F1-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuTranslate.html
O9 - Extra button: @sysiecom.dll,-2103 - {703436F2-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuTranslateAll.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2105 - {703436F2-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuTranslateAll.html
O9 - Extra button: @sysiecom.dll,-2115 - {703436F3-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuConfigure.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2117 - {703436F3-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuConfigure.html
O9 - Extra button: (no name) - {703436F4-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuClearCache.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2108 - {703436F4-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuClearCache.html
O9 - Extra button: (no name) - {703436F5-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuRegister.html
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2111 - {703436F5-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuRegister.html
O9 - Extra button: (no name) - {703436F6-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuUpdates.html (file missing)
O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2114 - {703436F6-3E1F-11d3-8F6B-00105A2A1D59} - C:\Program Files\Systran\Standard\MenuUpdates.html (file missing)
O9 - Extra button: Magic Nettrace - {92848C13-5482-49CB-B31C-CA8D74EFF508} - C:\Program Files\Magic NetTrace\MTIE.exe
O9 - Extra 'Tools' menuitem: &Magic Nettrace - {92848C13-5482-49CB-B31C-CA8D74EFF508} - C:\Program Files\Magic NetTrace\MTIE.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab
Post #24
Yes Congratulations looks clean!

1. A cleanup that will help is to go to Start>Programs>Acccessories>System Tools> Disk Cleanup and put a check mark beside all the entries in the disk cleanup window that ask you what you want to clean. Clean all hard drives and all files. This will get rid of any malware that is hiding in the temporary folders.

2. Make sure that all are gone, by checking the folders that the Temporary Internet Files and Temp files are stored in. To do so use Control Panel > Internet Options(or right click the IE icon on the desktop and choose Properties). Click Delete Files on the General Tab - place a check in the Delete all offline content box, then 'Clear History' and then press OK

3. Empty your Recycle Bin


4. Double Check the following folders to make sure they are empty:
C:\WINDOWS\Profiles\your account\Temporary Internet Files
Delete all the files in (and any subfolders of) the C:\Windows\Temp\ folder

5. You do not appear to have a firewall running and there are a few available for free that have excellent reputations:

Zone ALarm Free Firewall
Kerio Free Firewall


6. I think you may benefit from reading the article "How Did I Get Infected In The First Place" linked at the bottom of this post, for information on how to secure your PC from spyware/adware/malware.There are several small free programs mentioned there that help with securing your PC against this type of problem.
Post #25
I am glad that we were able to help! I am closing this topic now, but if you need it reopened, please send an email to the following link(Click for address) with the Subject line of the email "Reopen".
To receive a response, please include in your email: the user name used in the post, details of why you need it reopened, and a valid link to the post.

Emails with bad links to the post, emails that are not from the original poster, and emails that do not have "ReOpen" as the subject line, will be deleted without being opening.

Please start a New Topic if this is not your thread. Thank-you for your co-operation.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI