Please help,
I have tried everything to fix this computer, from microsoft to an IT tech coming in to help. We are on a network and someone in our company has infected everyone and I can not seem to solve the problem. I have lost my use of most of my programs in the control panel. I can not run a windows update (Error number: 0x80070424). Please help.
Logfile of HijackThis v1.98.2
Scan saved at 3:20:53 PM, on 9/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\System32\NMSSvc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
c:\documents and settings\all users\start menu\programs\startup\msupdate.exe
C:\WINNT\System32\CTHELPER.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\System32\PROMon.exe
C:\PROGRA~1\QUICKENW\QAGENT.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\Qurb\QSP-21~1.2\QOELOA~1.EXE
C:\PROGRA~1\MSNAPP~1\Updater\010230~1.100\en-us\msnappau.exe
C:\PROGRA~1\PHONET~1\CapFax.EXE
C:\WINNT\System32\ctfmon.exe
C:\WINNT\System32\mrtMngr.EXE
C:\PROGRA~1\FoneSync\FONESY~1.EXE
C:\PROGRA~1\Roxio\EASYCD~1\DirectCD\DirectCD.exe
C:\PROGRA~1\ALURIA~1\ASE\ASESCH~1.EXE
C:\PROGRA~1\Adobe\ACROBA~1.0\Distillr\AcroTray.exe
C:\PROGRA~1\SPYBOT~1\TeaTimer.exe
C:\OLDHDF~1\PROGRA~1\WINZIP\WZQKPICK.EXE
C:\PROGRA~1\Palm\HOTSYNC.EXE
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\WINNT\System32\taskmgr.exe
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\OLDHDF~1\PROGRA~1\WINZIP\winzip32.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\HIJACK~1.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Auto Home EPSON C84 on GATEWAY275XL] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P36 "Auto Home EPSON C84 on GATEWAY275XL" /O23 "\\GATEWAY275XL\Printer7" /M "Stylus C84"
O4 - HKLM\..\Run: [Auto Service EPSON C84 on GATEWAY275XL] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P38 "Auto Service EPSON C84 on GATEWAY275XL" /O23 "\\GATEWAY275XL\Printer4" /M "Stylus C84"
O4 - HKLM\..\Run: [Auto Wilfed-Office EPSON C84 on GATEWAY275XL] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P44 "Auto Wilfed-Office EPSON C84 on GATEWAY275XL" /O33 "\\GATEWAY275XL\Wilfreds Epron c84" /M "Stylus C84"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\Qurb\QSP-2.1.213.2\QOELoader.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O6 "USB002" /M "Stylus C84"
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [CapFax] C:\Program Files\PhoneTools\CapFax.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [FoneSyncSystemTray] "C:\Program Files\FoneSync\FoneSyncSystemTray.Exe"
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
O4 - Global Startup: msupdate.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\OLDHDF~1\PROGRA~1\WINZIP\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pd: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINNT\Java\ControlF1\STMeeting25.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse....iveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094837407468
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell...t/TLIEFlash.CAB
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse....eX/FileXfer.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
Edited by Vandyk, 28 September 2004 - 04:56 PM.